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Information Technology ServicesInformation Technology Services
August 8, 2013
Keith MatthewsVice President for Information Technology Services
and Chief Information OfficerOffice: 937.376.6028
Email: [email protected]
SERVICE … Protocol… Civility
CSU's Compelling Priorities
•Quality collegiate/academic experiences•Target student enrollment•Reduce time to degree•Higher retention rates•Development of graduates with the knowledge, skills, and disposition for professional careers or advanced studies
•Efficiency and Effective Institutional Operations
SERVICE … Protocol… Civility
IT Services Personnel List
Kim KlopfleischJeff Choi
Brian JacksonAnna Yu
Johnny DanielsKen Brown
Amber NicklesMargaret Smith
Kimberly SanfordStudent WorkersKeith Matthews
Campus Wide Energy Upgrades
SERVICE … Protocol… Civility
Phase II - IT Virtualization
• Data Center Equipment Upgrades• Telephone System Modernization• Safety Equipment Modernization• Desktop Computer Modernization
Campus Wide Energy Upgrades
IT Virtualization Savings Energy ?
IT Virtualization Savings Energy ?
Current CSU Data Center
IT Virtualization Savings Energy ?
IT Virtualization Savings Energy ?
How One Gains Access to University Systems
•Email/ Network Faculty/Staff email accounts are requested through HR office during hiring process
•BannerEach Department Head requests Faculty/staff user account using SysAid, after
Module Owner validation has been completed
•SysAid © Service Request/Problem ReportAll CSU email users has access by using Computer Login/password
•MyCSUFaculty/Staff email accounts are requested through HR office during hiring
process All Students gain access when accepted/confirmed to university or has Financial Aid packet
Power Users/Module Owners
Module OwnersAdmissions Steven PetersonFinance Ellen ClappStudent LaTonya BranhamAlumni Keith PerkinsBudget Shelia Brown
Power UsersAdmissions Steven PetersonHR Antoine TweedieStudent LaTonya BranhamFinancial Aid Sonia SlombaCash Management Dawn Jinks
Everyone know how access Google?• Open Brower - Type Address-
http://www.google.com
Here is How to access BannerOpen Brower - Type Addresshttp://dolphin:9080
Here is How to access SysAidOpen Brower - Type Address
http://seahawk:8080
Here is How to access MYCSUOpen Brower - Type Addresshttps://orca1-prod.ces.edu
Volume of Work in Information Technology
Volume of Work in Information Technology
Please Provide any Questions in SysAid Requests
- - IT Services
P.S. Please send us your problems!
SERVICE … Protocol… Civility
