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Information Technology (IT) Schedule 70 General Purpose Commercial Information Technology Equipment, Software and Services AUTHORIZED FEDERAL SUPPLY SERVICE NexGen Data Systems, Inc. DUNS: 626798685 CAGE: 4FJ71 205 Saint James Avenue Suite 2 PMB 310 Goose Creek, SC 29445 Email: [email protected] Phone: (843) 860-8322 Fax: (843) 408-4834 Web: www.ngds.com AN 8 (A) SMALL DISADVANTAGED BUSINESS SIN 132-51 -- - INFORMATION TECHNOLOGY PROFESSIONAL SERVICES FCS Class D301 Facility Management FSC Class D302 Systems Development Services FSC Class D306 Systems Analysis Services FSC Class D307 Automated Information Systems Services FSC Class D308 Programming Services FSC Class D310 Backup and Security Services FSC Class D311 Data Conversion Services FSC Class D313 Computer Aided Design/Computer Aided Manufacturing FSC Class D316 Network management Services FSC Class D317 Creation/Retrieval of IT Related Data Services, Other Information Services, Related automated News Services FSC Class D399 Other Information Technologies Services, Not Elsewhere Classified Contract Number: 47QTCA18D00J2 Period Covered by Contract: 08 August 2018 thru 07 August 2023 Contact for Contract Administration: Ms. Ashlee Bohlander E-MAIL: [email protected] On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov

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Page 1: Information Technology (IT) Schedule 70 - GSA Advantage

Information Technology (IT) Schedule 70 G e n e r a l P u r p o s e C o m m e r c i a l I n f o r m a t i o n T e c h n o l o g y E q u i p m e n t , S o f t w a r e a n d S e r v i c e s

A U T H O R I Z E D F E D E R A L S U P P L Y S E R V I C E

NexGen Data Systems, Inc.

DUNS: 626798685

CAGE: 4FJ71

205 Saint James Avenue

Suite 2 PMB 310

Goose Creek, SC 29445

Email: [email protected]

Phone: (843) 860-8322

Fax: (843) 408-4834

Web: www.ngds.com

AN 8 (A) SMALL DISADVANTAGED BUSINESS

SIN 132-51 -- - INFORMATION TECHNOLOGY PROFESSIONAL SERVICES FCS Class D301 Facility Management

FSC Class D302 Systems Development Services

FSC Class D306 Systems Analysis Services

FSC Class D307 Automated Information Systems Services

FSC Class D308 Programming Services

FSC Class D310 Backup and Security Services

FSC Class D311 Data Conversion Services

FSC Class D313 Computer Aided Design/Computer Aided Manufacturing

FSC Class D316 Network management Services

FSC Class D317 Creation/Retrieval of IT Related Data Services, Other Information Services, Related automated News Services

FSC Class D399 Other Information Technologies Services, Not Elsewhere Classified

Contract Number: 47QTCA18D00J2

Period Covered by Contract: 08 August 2018 thru 07 August 2023

Contact for Contract Administration: Ms. Ashlee Bohlander

E-MAIL: [email protected]

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an

electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET

address GSA Advantage! ® is: GSAAdvantage.gov

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ABOUT NEXGEN DATA SYSTEMS

NexGen Data Systems, Inc. is an 8(a) certified small disadvantaged consulting firm based in the

Charleston, SC area. We provide professional systems and network engineering services and

technical expertise to our customers in the commercial and public market sectors including the

United States Department of Defense (DoD). Our core technical competencies include enterprise

network, wide area network (WAN), storage area network (SAN), application and database-centric

infrastructure design with integrated information assurance (IA) and network operations.

NexGen provides unparalleled service and customized, innovative solutions to our customers. Our

commitment to excellence is reflected by our policy to maintain a highly skilled team of engineers

and specialized architects with the ability to deliver comprehensive solutions with next-generation

technologies. We develop and manage IP/MPLS enterprise and wide area networks supporting

converged voice, video, and data requirements, virtualization of computing resources, legacy

system migration, High Performance Computing (HPC), large scale (petabyte) storage networks

(SAN or NAS) and Oracle database deployments.

NexGen fills a unique niche by providing a customer-focused and team-based approach to the

production of quality designs with immediate and long-term cost savings and the success of

customer objectives. Our team of engineers includes a number of highly skilled individuals who

have achieved various industry certifications such as Cisco® Certified Internetwork Expert

(CCIE®), Red Hat® Certified Engineer (RHCE®), Certified Information Systems Security

professional (CISSP®), Cisco® Certified Network Professional (CCNP®), Cisco® Certified

Internetworking Professional (CCIP®) and a number of other certifications on subjects ranging

from network design to basic Microsoft Windows® administration.

NexGen associates also have in-depth, hands-on experience with the industry’s latest hardware and

software base including Cisco® and Juniper® network devices, NetApp® and EMC® storage

arrays, the Red Hat®, Solaris®, and VMware® operating systems, Sourcefire® and McAfee®

security devices, Oracle® 10g and 11g, HAIPE devices and other industry-leading systems.

Certifications:

• ISO 9001:2015 Certified (Certificate Number C0098778-IS3)

• ISO/IEC 20000-1:2011 Certified (Certificate Number C0098778-ST1)

• ISO 27001:2013 Certified (Certificate Number C0098778-IM2)

• CMMI-DEV v1.3 Maturity Level 3 Rated (Appraisal #32470)

• HDI Certified Support Center (HDI Support Center Standard v5.3)

Learn more at our website – www.ngds.com

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NEXGEN DATA SYSTEMS CLIENTS

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SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Acquisition

Service. To enhance Small Business Participation SBA policy allows agencies to include in their

procurement base and goals, the dollar value of orders expected to be placed against the Federal

Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the

catalogs/pricelists of at least three schedule contractors or consider reasonably available

information by using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov). The

catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page

(www.gsa.gov/fas) contain information on a broad array of products and services offered by small

business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding

established small business goals. It should also be used as a tool to assist in including small, small

disadvantaged, and women-owned small businesses among those considered when selecting

pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small

business concerns when two or more items at the same delivered price will satisfy their requirement

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Customer Information

1. TABLE OF AWARDED SPECIAL ITEM NUMBERS

SIN Description Page

132-51 Information Technology Professional Services 24

1b. Identification of the lowest priced model number:

SIN Description Product Number Price

132-51 Not Applicable

1c. Labor Categories and Descriptions:

Title Education Experience

Program Manager Bachelors 15

Education: Bachelor’s degree in Engineering, Physical Sciences, Mathematics, Management Information

Systems, or Business.

Experience: Fifteen (15) years of technical experience in support of C5ISR requirements, to include: Equipment

Support, System Support, and Programmatic Support. Eight (8) years of Program Management experience, to

include: Technology Assessments, Systems Design, Systems Analysis, Programmatic Support, Acquisition

Planning, and Budget Planning. Five (5) years as manager of task* specific project. Knowledge of Federal

Acquisition Regulation (FAR) and DoD procurement policies and procedures. Note: Experience may be

concurrent.

Functional Responsibility: The Program Manager works directly with the client supporting all aspects of multiple

projects and provides project integration support ensuring multiple vendors delivered requirements to the

government according to plan. They have direct experience with managing computer equipment. The Program

Manager II is familiar with the Department of Defense's (DoDs) Acquisition Lifecycle Management and Software

Lifecycle management processes to ensure that products are built on time and within budget. The PM II leads sub-

teams in requirements definition and approval, identified risks and ensured they are managed/mitigated, and

oversees the quality assurance and test and evaluation of products released to the government. The PM II

developed Work Breakdown Structures and project schedules, supported the preparation technical white papers

for the government client and prepared monthly project reports.

Project Manager Bachelors 10

Education: BS or BA degree in "Relevant Technical Field" or "Additional Acceptable Degree Fields"

Experience: Ten (10) years of direct work experience with C4ISR "Relevant Technical Field". Eight (8) years of

direct work experience, to include: Design, Development, Production, Installation, and Test & Evaluation of

"Relevant Technical Field". Four (4) years as manager of "Specific Projects", to include: Supervising Project

Personnel, Scheduling Work, Writing Proposals and Preparing Bids, and Equipment and Material Logistics

Control. Knowledge of Federal Acquisition Regulation (FAR) and DoD procurement policies and procedures.

Functional Responsibility: Acts as manager and overall point of contact for a specific project within an overall

enterprise-wide IT solution program. Directs project-specific IT staff and reviews work products for completeness

and adherence to customer requirements. Provides communication to management to review project plans, status

reports, and deliverables. Develops overall project milestones and monitors the execution of the project against

planned timelines.

Engineer/Scientist 5 Bachelors 15

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Education: BS degree in Engineering or Physical Science. Software Engineer only: Completed the following

certifications within one and a half year after assuming duties: Certified Software Development Professional

(CSDP) (Previously known as Certified Software Engineering Professional (CSEP)), or with COR approval

complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD),

Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA),

Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional

(CCNP), Oracle Certified Professional (OCP), other).

Experience: Fifteen (15) years of experience in relevant technical field, to include: Technology Analysis and

Assessment, Design Definition, Development of Systems Specification, Systems Analysis, Systems Architecture,

Systems/Equipment Integration, Test & Evaluation Criteria, and Logistics support of C5ISR requirements.

Recognized as an expert of task specific project. Note: Experience may be concurrent

Functional Responsibility: Leads technical teams that perform IT-oriented engineering and scientific tasks in

planning, organizing, production, operations, and maintenance environments that may be broad in nature. Such

tasks are concerned with the requirement, development, layout, and testing of devices or systems, The Engineer

Scientist 5 works directly with Project and Program leadership to direct the engineering/scientific aspects of tasks

to achieve the defined IT mission.

The Engineer Scientist 5 directs engineering/programming, scientific studies, and analysis that may include

cloud-based analytics and tool development; technology planning; applications architecture development and

integration; applied requirements development; technology planning; data systems and software design,

application programming, script development, development and integration.

The Engineer Scientist 5 is ultimately responsible for project delivery and quality control of all products of the

scientific and engineering team.

Engineer/Scientist 4 Bachelors 10

Education: BS degree in Engineering or Physical Science.

Software Engineer only: Working towards the following certifications within one and a half year after assuming

duties: Certified Software Development Professional (CSDP) (Previously known as Certified Software

Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g.,

Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD),

Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification

Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Ten (10) years of experience in relevant technical field, to include: Technology Analysis and

Assessment, Design Definition, Development of Systems Specification, Systems Analysis, Systems Architecture,

Systems/Equipment Integration, Test & Evaluation Criteria, and Logistics support of C5ISR requirements. Five

(5) years of technical experience in support of task specific project. Note: Experience may be concurrent.

Functional Responsibility: The Engineer/Scientist 4 assists in coordinating IT-oriented engineering and scientific

tasks in planning, organizing production, operations, and maintenance environments that may be broad in nature,

directly reporting to the Technical Task Leader, who may or may not be Engineer/Scientist 5.

Plans and performs engineering/programming, scientific research, studies, and analysis that may include cloud

based analytics and tool development; technology planning; applied systems architecture development and

integration; applied requirements development; concept development; data structure design; systems and software

design, application programming, script development, development and integration; test and evaluation; systems

operation; control of systems and components; integrated logistics support; modeling and simulation;

configuration management; systems and mission engineering; systems acquisition; and life-cycle management. In

general, work complexity and responsibility will be greater at higher levels.

Engineer/Scientist 3 Bachelors 6

Education: BS degree in Engineering or Physical Science.

Software Engineer only: Working towards the following certifications within one and a half year after assuming

duties: Certified Software Development Professional (CSDP) (Previously known as Certified Software

Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g.,

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Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD),

Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification

Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Six (6) years of experience in relevant technical field, to include: Systems Analysis, Systems

Architecture, Systems/Equipment Support, Test and Evaluation, and Logistics support of C5ISR requirements.

Three (3) years of technical experience in support of task specific project. Note: Experience may be concurrent.

Functional Responsibility: As part of a Team, the Engineer/Scientist 3 performs IT-related engineering and

scientific tasks in planning, development, production, operations and maintenance environments, which are

broad in nature and are concerned with the design, development, layout, and testing of devices

or systems. Plans and performs engineering/programming, scientific research, studies, and

analysis that may include cloud based analytics and tool development; technology planning;

applied systems architecture development and integration; applied requirements development;

concept development; data structure design; systems and software design, application

programming, script development, development and integration; test and evaluation; systems

operation; control of systems and components; integrated logistics support; modeling and

simulation; configuration management; systems and mission engineering; systems acquisition;

and life-cycle management. In general, work complexity and responsibility will be greater at

higher levels. At this level, the Engineer/Scientist 3 will review the work of more junior staff for completeness

and quality assurance.

Engineer/Scientist 2 Bachelors 4

Education: BS degree in Engineering or Physical Science.

Software Engineer only: Working towards the following certifications within one and a half year after assuming

duties: Certified Software Development Professional (CSDP) (Previously known as Certified Software

Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g.,

Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD),

Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification

Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Three (3) years of experience in relevant technical field, to include: Systems/Equipment Support,

and Test and Evaluation support of C5ISR requirements. One (1) year of technical experience in support of task

specific project. Note: Experience may be concurrent.

Functional Responsibility: As part of a Team, the Engineer/Scientist 3 performs IT-related engineering and

scientific tasks in planning, development, production, operations and maintenance environments, which are broad

in nature and are concerned with the design, development, layout, and testing of devices or systems. Plans and

performs engineering/programming, scientific research, studies, and analysis that may include cloud based

analytics and tool development; technology planning; applied systems architecture development and integration;

applied requirements development; concept development; data structure design; systems and software design,

application programming, script development, development and integration; test and evaluation; systems

operation; control of systems and components; integrated logistics support; modeling and simulation;

configuration management; systems and mission engineering; systems acquisition; and life-cycle management. In

general, work complexity and responsibility will be greater at higher levels. At this level, the Engineer/Scientist 3

will review the work of more junior staff for completeness and quality assurance

Engineer/Scientist 1 Bachelors 2

Education: BS degree in relevant engineering/science field

Software Engineer only: Working towards the following certifications within one and a half year after assuming

duties: Certified Software Development Professional (CSDP) (Previously known as Certified Software

Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g.,

Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD),

Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification

Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

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Experience: Two (2) years of experience in relevant technical field, to include: Systems/Equipment Support, and

Test and Evaluation support of C5ISR requirements. One (1) year of technical experience in support of task

specific project. Note: Experience may be concurrent

Functional Responsibility: An emerging professional who supports a team in the successful delivery of IT-

related, engineering and scientific tasks in planning, development, production, operations and maintenance

environments, which are broad in nature and are concerned with the design, development, layout, and testing of

devices or systems. Plans and performs engineering/programming, scientific research, studies, and analysis that

may include cloud based analytics and tool development; technology planning; applied systems architecture

development and integration; applied requirements development; concept development; data structure design;

systems and software design, application programming, script development, development and integration; test

and evaluation; systems operation; control of systems and components; integrated logistics support; modeling

and simulation; configuration management; systems and mission engineering; systems acquisition; and life-cycle

management. In general, work complexity and responsibility will be greater at higher levels.

Junior Engineer/Scientist Associates 1

Education: Associates degree

Software Engineer only: Working towards the following certifications within one and a half year after assuming

duties: Certified Software Development Professional (CSDP) (Previously known as Certified Software

Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g.,

Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD),

Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification

Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: One (1) years of experience in relevant technical field, to include: Systems/Equipment Support,

and Test and Evaluation support of C5ISR requirements.

Functional Responsibility: The Junior Engineer/Scientists assists the IT-related engineering/scientific team in

gather necessary data and information and maintaining it in files and repositories for use and analysis. In this

position, the individual will be available for sampling and testing tasks, recording and reviewing findings,

proofreading documentation, and providing any engineering and scientific support required for the successful

delivery of the work prescribed.

Technical Analyst 4 Bachelors 10

Education: BS degree in Engineering, Physical Sciences, or Mathematics.

Experience: Ten (10) years of experience in technical specifications development, process analysis and design,

technical problem solving, and analytical/logical thinking.

Functional Responsibility: Services performed include, but are not limited to, applying management analysis

processes, statistical methods, and advanced technical and analytical research techniques to determine solutions

based on client requirements with an IT services/solutions-based scope.

Analyzes operational activities to obtain a quantitative, rational basis for decision making and resource allocation.

Employs process improvements and reengineering methodologies and principles for modernization of systems

and projects. Creates project plans to achieve performance-based objectives, enhancing implementation, systems

and service. Provides integral support in mission requirements determination, conceptualization, design,

development, testing, verification and validation, documentation, and implementation of system applications.

Senior staff manages, plans, and conducts major phases of significant projects. In general, work complexity and

responsibility will be greater at higher levels.

Technical Analyst 3 Bachelors 6

Education: BS degree in Engineering, Physical Sciences, or Mathematics.

Experience: Six (6) years of experience in technical specifications development, process analysis and design,

technical problem solving, and analytical/logical thinking. Services performed include, but are not limited to,

applying management analysis processes, statistical methods, and advanced technical and analytical research

techniques to determine solutions based on client requirements with an IT services/solutions-based scope.

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Analyzes operational activities to obtain a quantitative, rational basis for decision making and resource allocation.

Employs process improvements and reengineering methodologies and principles for modernization of systems

and projects. Creates project plans to achieve performance-based objectives, enhancing implementation, systems

and service. Provides integral support in mission requirements determination, conceptualization, design,

development, testing, verification and validation, documentation, and implementation of system applications.

Senior staff manages, plans, and conducts major phases of significant projects. In general, work complexity and

responsibility will be greater at higher levels.

Technical Analyst 2 Bachelors 3

Education: BS degree in Engineering, Physical Sciences, or Mathematics.

Experience: Three (3) years of experience in technical specifications development, process analysis and

design, technical problem solving, and analytical/logical thinking. Services performed include, but are not limited

to, applying management analysis processes, statistical methods, and advanced technical and analytical research

techniques to determine solutions based on client requirements with an IT services/solutions-based scope.

Analyzes operational activities to obtain a quantitative, rational basis for decision making and resource allocation.

Employs process improvements and reengineering methodologies and principles for modernization of systems

and projects. Creates project plans to achieve performance-based objectives, enhancing implementation, systems

and service. Provides integral support in mission requirements determination, conceptualization, design,

development, testing, verification and validation, documentation, and implementation of system applications.

Senior staff manages, plans, and conducts major phases of significant projects. In general, work complexity and

responsibility will be greater at higher levels.

Technical Analyst 1 Bachelors 1

Education: BS degree in Engineering, Physical Sciences, or Mathematics.

Experience: One (1) year of experience in technical specifications development, process analysis and design,

technical problem solving, and analytical/logical thinking.

Functional Responsibilities: Services performed include, but are not limited to, applying management analysis

processes, statistical methods, and advanced technical and analytical research techniques to determine solutions

based on client requirements with an IT services/solutions-based scope.

Analyzes operational activities to obtain a quantitative, rational basis for decision making and resource allocation.

Employs process improvements and reengineering methodologies and principles for modernization of systems

and projects. Creates project plans to achieve performance-based objectives, enhancing implementation, systems

and service. Provides integral support in mission requirements determination, conceptualization, design,

development, testing, verification and validation, documentation, and implementation of system applications.

Senior staff manages, plans, and conducts major phases of significant projects. In general, work complexity and

responsibility will be greater at higher levels.

Security Specialist 4 Bachelors 10

Education: Bachelor’s degree. Applicable Discipline Certification (e.g. DISCO certification for Infosec

Security Specialist)

Experience: Ten (10) years’ experience, to include applicable security discipline principles, practices, and

procedures

Functional Responsibilities: Services performed include, but are not limited to, applying management analysis

processes, statistical methods, and advanced technical and analytical research techniques to determine solutions

based on client requirements with an IT services/solutions-based scope.

Analyzes operational activities to obtain a quantitative, rational basis for decision making and resource allocation.

Employs process improvements and reengineering methodologies and principles for modernization of systems

and projects. Creates project plans to achieve performance-based objectives, enhancing implementation, systems

and service. Provides integral support in mission requirements determination, conceptualization, design,

development, testing, verification and validation, documentation, and implementation of system applications.

Senior staff manages, plans, and conducts major phases of significant projects. In general, work complexity and

responsibility will be greater at higher levels.

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Security Specialist 3 Bachelors 6

Education: Bachelor’s degree. Applicable Discipline Certification (e.g. DISCO certification for Infosec

Security Specialist)

Experience: Six (6) years’ experience, to include applicable security discipline principles, practices, and

procedures

Functional Responsibilities: Provides task-unique functional expertise and in-depth knowledge necessary to

assess threats and interpret cyber security requirements, ensure responsiveness and achieve successful

performance and implement effective strategies to mitigate or eliminate risks to information systems security,

under the direction of a more senior security specialist. At this stage, the security specialist may be the lead on

documenting the identification, elimination, and mitigation of risks. The Security Specialist 3 is capable of

managing a team of Security Specialists in implementing the tasks defined and directed by the Security Specialist

4.

Participates in all phases of the project lifecycle, as needed, and advises IT consultants with the extensive security

knowledge and expertise needed from the specialist for effective implementation.

Security Specialist 2 Bachelors 3

Education: Bachelor’s degree. Applicable Discipline Certification (e.g. DISCO certification for Infosec

Security Specialist)

Experience: Three (3) years’ experience, to include applicable security discipline principles, practices, and

procedures

Provides task-unique functional expertise and in-depth knowledge necessary to assess threats and interpret cyber

security requirements, ensure responsiveness and achieve successful performance and implement effective

strategies to mitigate or eliminate risks to information systems security, under the direction of a more senior

security specialist. At this stage, the security specialist may be the lead on documenting the identification,

elimination, and mitigation of risks. The Security Specialist 2 is capable of managing a team of Security Specialists

in implementing the tasks defined and directed by the Security Specialist 3.

Participates in all phases of the project lifecycle, as needed, and advises IT consultants with the extensive security

knowledge and expertise needed from the specialist for effective implementation.

Security Specialist 1 Bachelors 2

Education: Bachelor’s degree. Applicable Discipline Certification (e.g. DISCO certification for Infosec

Security Specialist)

Experience: Two (2) years’ experience, to include applicable security discipline principles, practices, and

procedures

Provides task-unique functional expertise and in-depth knowledge necessary to assess threats and interpret cyber

security requirements, ensure responsiveness and achieve successful performance and implement effective

strategies to mitigate or eliminate risks to information systems security, under the direction of a more senior

security specialist. At this stage, the security specialist may be the lead on documenting the identification,

elimination, and mitigation of risks. The Security Specialist 1 is capable of managing a team of Security Specialists

in implementing the tasks defined and directed by the Security Specialist 2.

Participates in all phases of the project lifecycle, as needed, and advises IT consultants with the extensive security

knowledge and expertise needed from the specialist for effective implementation.

Training Specialist 4 Bachelors 15

Education: Bachelor’s degree in Education, English, or Psychology. Training Certification.

Experience: Fifteen (15) years of experience in task* specific area, to include: establishing training needs,

developing goals and objectives, developing training programs, and applying the instructional system development

(ISD) process.

Provides task-unique functional expertise and in-depth knowledge necessary to assess threats and interpret cyber

security requirements, ensure responsiveness and achieve successful performance and implement effective

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strategies to mitigate or eliminate risks to information systems security, under the direction of a more senior

security specialist. At this stage, the security specialist may be the lead on documenting the identification,

elimination, and mitigation of risks. The Security Specialist 1 is capable of managing a team of Security Specialists

in implementing the tasks defined and directed by the Security Specialist 2.

Participates in all phases of the project lifecycle, as needed, and advises IT consultants with the extensive security

knowledge and expertise needed from the specialist for effective implementation.

Training Specialist 3 Bachelors 10

Education: Bachelor’s degree in Education, English, or Psychology. Training Certification.

Experience: Ten (10) years of experience in task* specific area, to include: establishing training needs,

developing goals and objectives, developing training programs, and applying the instructional system

development (ISD) process.

Provides task-unique functional expertise and in-depth knowledge necessary to assess threats and interpret cyber

security requirements, ensure responsiveness and achieve successful performance and implement effective

strategies to mitigate or eliminate risks to information systems security, under the direction of a more senior

security specialist. At this stage, the security specialist may be the lead on documenting the identification,

elimination, and mitigation of risks. The Security Specialist 1 is capable of managing a team of Security Specialists

in implementing the tasks defined and directed by the Security Specialist 2. Participates in all phases of the project

lifecycle, as needed, and advises IT consultants with the extensive security knowledge and expertise needed from

the specialist for effective implementation.

Training Specialist 2 Bachelors 5

Education: Bachelor’s degree in Education, English, or Psychology. Working towards Training Certification.

Experience: Five (5) years of experience in task* specific area, to include: establishing training needs, developing

goals and objectives, developing training programs, and applying the instructional system development (ISD)

process.

Provides task-unique functional expertise and in-depth knowledge necessary to assess threats and interpret cyber

security requirements, ensure responsiveness and achieve successful performance and implement effective

strategies to mitigate or eliminate risks to information systems security, under the direction of a more senior

security specialist. At this stage, the security specialist may be the lead on documenting the identification,

elimination, and mitigation of risks. The Security Specialist 1 is capable of managing a team of Security Specialists

in implementing the tasks defined and directed by the Security Specialist 2. Participates in all phases of the project

lifecycle, as needed, and advises IT consultants with the extensive security knowledge and expertise needed from

the specialist for effective implementation.

Training Specialist 1 Bachelors 3

Education: Bachelor’s degree in Education, English, or Psychology. Working towards Training Certification.

Experience: Three (3) years of experience in the training development environment.

Functional Responsibility: Provides task-unique functional expertise and in-depth knowledge necessary to assess

threats and interpret cyber security requirements, ensure responsiveness and achieve successful performance and

implement effective strategies to mitigate or eliminate risks to information systems security, under the direction

of a more senior security specialist. At this stage, the security specialist may be the lead on documenting the

identification, elimination, and mitigation of risks. The Security Specialist 1 is capable of managing a team of

Security Specialists in implementing the tasks defined and directed by the Security Specialist 2.

Participates in all phases of the project lifecycle, as needed, and advises IT consultants with the extensive security

knowledge and expertise needed from the specialist for effective implementation.

Technical Writer/Editor 4 Bachelors 15

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Education: BA degree English, Journalism, or Technical Writing

Experience: Fifteen (15) years of experience in relevant technical field to include: writing/editing technical

documentation, procedures and guidelines for systems or equipment

Functional Responsibility: The Technical Writer/Editor IV leads teams of Technical Writer/Editors to develop ,

write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical

and administrative publications concerned with work methods and procedures, and installation, operation, and

maintenance of machinery and other equipment, receives assignment from supervisor, observes production,

developmental, and experimental activities to determine operating procedure and detail. This writer interviews

production and engineering personnel and reads journals, reports, and other material to become familiar with

product technologies and production methods, and reviews manufacturer’s and trade catalogs, drawings and other

data relative to operation, maintenance, and service of equipment. The Technical Writer III studies blueprints,

sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology,

operating procedure, and production sequence and detail, organizes material and completes writing assignment

according to set standards regarding order, clarity, conciseness, style, and terminology; and reviews published

materials and recommends revisions or changes in scope, format, content, and methods of reproduction and

binding. This worker may perform the following tasks: maintain records and files of work and revisions, select

photographs, drawings, sketches, diagrams, and charts to illustrate material; assist in laying out material for

publication, arrange for typing, duplication and distribution of material, write speeches, articles, and public or

employee relations releases, edit, standardize, or make changes to material prepared by other writers or plant

personnel. This incumbent may specialize in writing material regarding work methods and procedures.

Technical Writer/Editor 3 (SCA 30463) Bachelors 10

Education: BA degree English, Journalism, or Technical Writing

Experience: Ten (10) years of experience in relevant technical field to include: writing/editing technical

documentation, procedures and guidelines for systems or equipment

Functional Responsibility: The Technical Writer III develops, writes, and edits material for reports, manuals,

briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with

work methods and procedures, and installation, operation, and maintenance of machinery and other equipment,

receives assignment from supervisor, observes production, developmental, and experimental activities to

determine operating procedure and detail. This writer interviews production and engineering personnel and reads

journals, reports, and other material to become familiar with product technologies and production methods, and

reviews manufacturer’s and trade catalogs, drawings and other data relative to operation, maintenance, and service

of equipment. The Technical Writer III studies blueprints, sketches, drawings, parts lists, specifications, mockups,

and product samples to integrate and delineate technology, operating procedure, and production sequence and

detail, organizes material and completes writing assignment according to set standards regarding order, clarity,

conciseness, style, and terminology; and reviews published materials and recommends revisions or changes in

scope, format, content, and methods of reproduction and binding. This worker may perform the following tasks:

maintain records and files of work and revisions, select photographs, drawings, sketches, diagrams, and charts to

illustrate material; assist in laying out material for publication, arrange for typing, duplication and distribution of

material, write speeches, articles, and public or employee relations releases, edit, standardize, or make changes to

material prepared by other writers or plant personnel. This incumbent may specialize in writing material regarding

work methods and procedures.

Technical Writer/Editor 2 (SCA 30462) Bachelors 5

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Education: BA degree English, Journalism, or Technical Writing

Experience: Five (5) years of experience in relevant technical field to include: writing/editing technical

documentation, procedures and guidelines for systems or equipment

Functional Responsibility: In this capacity, the Technical Writer revises or writes material that is mostly

standardized for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and

administrative publications concerned with work methods and procedures, and installation, operation, and

maintenance of machinery and other equipment. The incumbent receives assignment and technical information

from a supervisor or senior writer, may be provided notes or manuals containing operating procedures and details,

and may observe production, developmental or experimental activities to expand or verify the provided operating

procedures and details. This worker accesses manufacturers’ catalogs, drawings and other data relative to

operation, maintenance, and service of equipment, may have access to blueprints, sketches, drawings, parts lists,

specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and

production sequence and detail. This writer organizes material and completes writing assignment according to set

standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work

and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in

laying out material for publication, and arrange for typing, duplication and distribution of material. This writer

may draft speeches, articles, and public or employee relations releases, or specialize in writing material regarding

work methods and procedures.

Technical Writer/Editor 1 (SCA 30461) Bachelors 3

Education: BA degree in English, Journalism, or Technical Writing.

Experience: Three (3) years of experience to include: writing technical documentation, procedures and guidelines

for systems or equipment.

Functional Responsibility: In this capacity, the Technical Writer revises or writes material that is mostly

standardized for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and

administrative publications concerned with work methods and procedures, and installation, operation, and

maintenance of machinery and other equipment. The incumbent receives assignment and technical information

from a supervisor or senior writer, may be provided notes or manuals containing operating procedures and details,

and may observe production, developmental or experimental activities to expand or verify the provided operating

procedures and details. This worker accesses manufacturers’ catalogs, drawings and other data relative to

operation, maintenance, and service of equipment, may have access to blueprints, sketches, drawings, parts lists,

specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and

production sequence and detail. This writer organizes material and completes writing assignment according to set

standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work

and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in

laying out material for publication, and arrange for typing, duplication and distribution of material. This writer

may draft speeches, articles, and public or employee relations releases, or specialize in writing material regarding

work methods and procedures.

Subject Matter Expert (SME) 5 Bachelors 18

Education: Technical Training in relevant technical field.

Experience: Eighteen (18) years of hands-on experience with task* specific project, to include three (3) of the

following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

Recognized expert who has demonstrated industry and public service leadership in relevant technical field"

Functional Responsibilities: Leads teams of SMEs who provide technical, managerial, and administrative

direction for problem definition, analysis, requirements development, and implementation for complex to

extremely complex systems in the subject matter area. Makes recommendations and advises on

organization-wide system improvements, optimization or maintenance efforts in the following specialties:

information systems architecture; networking; telecommunications; automation; communications protocols; risk

management/electronic analysis;

Subject Matter Expert (SME) 4 Bachelors 15

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Education: Technical Training in "Relevant Technical Field”

Experience: Fifteen (15) years of hands-on experience with "Specific Projects", to include three (3) of the

following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

Recognized expert who has demonstrated industry and public service leadership in "Relevant Technical Field."

Functional Responsibilities: Provides technical, managerial, and administrative direction for problem definition,

analysis, requirements development, and implementation for complex to extremely complex systems in the subject

matter area. Makes recommendations and advises on organization-wide system improvements, optimization or

maintenance efforts in the following specialties: information systems architecture; networking;

telecommunications; automation; communications protocols; risk management/electronic analysis.

Subject Matter Expert (SME) 3 Bachelors 12

Education: Technical Training in "Relevant Technical Field”

Experience: Twelve (12) years of hands-on experience with "Specific Projects", to include three (3) of the

following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

Recognized expert who has demonstrated industry and public service leadership in "Relevant Technical Field"

Functional Responsibilities: Provides technical, managerial, and administrative direction for problem

definition, analysis, requirements development, and implementation for complex to extremely complex systems

in the subject matter area. Makes recommendations and advises on organization-wide system improvements,

optimization or maintenance efforts in the following specialties: information systems architecture; networking;

telecommunications; automation; communications protocols; risk management/electronic analysis.

Subject Matter Expert (SME) 2 Bachelors 10

Education: Technical Training in "Relevant Technical Field”

Experience: Twelve (12) years of hands-on experience with "Specific Projects", to include three (3) of the

following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

Recognized expert who has demonstrated industry and public service leadership in "Relevant Technical Field"

Functional Responsibility: Defines the problems and analyzes and develops plans and requirements in the

subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of

analysis, evaluations, and recommendations for proper implementation of programs and systems specifications

in the following specialties: information systems architecture, networking; telecommunications, automation,

communications protocols, risk management/electronic analysis, software, lifecycle management, software

development methodologies, and modeling and simulation

Subject Matter Expert (SME) 1 Bachelors 8

Education: Technical Training in "Relevant Technical Field”

Experience: Eight (8) years of hands-on experience with "Specific Projects", to include three (3) of the

following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

Recognized expert who has demonstrated industry and public service leadership in "Relevant Technical Field"

Functional Responsibility: Develops requirements from a project's inception to its conclusion in the subject

matter area for simple to moderately complex systems. Assists other senior consultants with analysis and

evaluation and with the preparation of recommendations for system improvements, optimization, development,

and/or maintenance efforts in the following specialties: information systems architecture, networking;

telecommunications, automation; communications protocols, risk management/electronic analysis, software;

lifecycle management, software development methodologies, and modeling and simulation.

Computer Operator I (SCA 14041) Associates 1

Education: Associates.

Experience: One (1) year of practical experience in data entry and formatting via common productivity tools

such as the Microsoft Office Suite. Capable of typing at a rate of 40 words per minute.

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Functional Responsibility: Works under close personal supervision and is provided detailed written or oral

guidance before and during assignments. As instructed, resolves common operating problems. May serve as an

assistant operator working under close supervision or performing a portion of a more senior operator's work.

Computer Operator II (SCA 14042) Associates 4

Education: Associates

Experience: Four (4) years of progressive experience in computer systems operations.

Three (3) years of practical experience in data entry and formatting via common productivity tools such as the

Microsoft Office Suite. Note: Experience may be concurrent. Capable of typing at a rate of 40 words per minute.

Functional Responsibility: Processes scheduled routines which present few difficult operating problems (e.g.,

infrequent or easily resolved error conditions). In response to computer output instructions or error conditions,

applies standard operating or corrective procedure. Refers problems which do not respond to preplanned

procedure. May serve as an assistant operator, working under general supervision.

Computer Operator III (SCA 14043) Associates 6

Education: Associates. Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Six (6) years of experience, to include: Software Design, Development, and Test and Evaluation.

Four (4) years of programming experience with task specific project programming languages. Three (3) years of

experience, to include: Database development, Web page design, Computer Based Training development, and

using .NET tools and .net Integrated Development Environment tools, asp.net, SQL Server 2000, and HTML

editor tools. Note: Experience may be concurrent.

Functional Responsibility: Processes a range of scheduled routines. In addition to operating the system and

resolving common error conditions, diagnoses and acts on machine stoppage and error conditions not fully

covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical

adjustments to maintain or restore equipment operations). In response to computer output instructions or error

conditions, may deviate from standard procedures if standard procedures do not provide a solution. Refers

problems which do not respond to corrective procedures.

Computer Operator IV (SCA 14044) Associates 6

Education: Associates.

Experience: Six (6) years of progressive experience in computer systems operations.

Five (5) years of practical experience in data entry and formatting via common productivity tools such as the

Microsoft Office Suite. Note: Experience may be concurrent. Capable of typing at a rate of 40 words per minute.

Functional Responsibility: Adapts to a variety of nonstandard problems which require extensive operator

intervention (e.g., frequent introduction of new programs, applications, or procedures). In response to computer

output instructions or error conditions, chooses or devises a course of action from among several alternatives and

alters or deviates from standard procedures if standard procedures do not provide a solution (e.g., reassigning

equipment in order to work around faulty equipment or transfer channels); then refers problems.

Computer Operator V (SCA 14045) Associates 8

Education: Associates.

Experience: Eight (8) years of progressive experience in computer systems operations. Six (6) years of practical

experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite. Note:

Experience may be concurrent. Capable of typing at a rate of 40 words per minute.

Functional Responsibility: Resolves a variety of difficult operating problems (e.g., making unusual equipment

connections and rarely used equipment and channel configurations to direct processing through or around

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problems in equipment, circuits, or channels or reviewing test run requirements and developing unusual system

configurations that will allow test programs to process without interfering with ongoing job requirements). In

response to computer output instructions and error conditions or to avoid loss of information or to conserve

computer time, operator deviates from standard procedures. Such actions may materially alter the computer

unit's production plans. May spend considerable time away from the control station providing technical

assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists in

resolving problems.

Computer Programmer I (SCA 14071) Associates 1

Education: Associates. Working towards completing applicable vendor/platform certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: One (1) year of software programming experience.

Functional Responsibility: Assists higher level staff by performing elementary programming tasks which

concern limited and simple data items and steps which closely follow patterns of previous work done in the

organization, e.g., drawing flow charts, writing operator instructions, or coding and testing routines to accumulate

counts, tallies, or summaries. May perform routine programming assignments (as described in Level II) under

close supervision. In addition, to assist higher level staff, may perform elementary fact-finding concerning a

specified work process, e.g., a file of clerical records which is treated as a unit (invoices, requisitions, or purchase

orders, etc.); reports findings to higher level staff. May receive training in elementary fact-finding. Detailed, step-

by-step instructions are given for each task and any deviation must be authorized by a supervisor. Work is closely

monitored in progress and reviewed in detail upon completion.

Computer Programmer II (SCA 14072) Associates 3

Education: Associates. Working towards completing the following certifications: Certified Software

Development Professional (CSDP) (Previously known as Certified Software Engineering Professional (CSEP)),

or with COR approval complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions

Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database

Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO

Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Three (3) years of experience, to include: Software Design, and Development. One (1) year

programming experience with task specific project programming languages. Note: Experience may be

concurrent.

Functional Responsibility: At this level, initial assignments are designed to develop competence in applying

established programming procedures to routine problems. Performs routine programming assignments that do not

require skilled background experience but do require knowledge of established programming procedures and data

processing requirements. Works according to clear cut and complete specifications. The data are refined and the

format of the final product is very similar to that of the input or is well defined when significantly different, i.e.,

there are few, if any, problems with interrelating varied records and outputs. Maintains and modifies routine

programs. Makes approved changes by amending program flow charts, developing detailed processing logic, and

coding changes. Tests and documents modifications and writes operator instructions. May write routine new

programs using prescribed specifications; may confer with EDP personnel to clarify procedures, processing logic,

etc. In addition, may evaluate simple interrelationships in the immediate programming area, e.g., whether a

contemplated change in one part of a simple program would cause unwanted results in a related part; confers with

user representatives to gain an understanding of the situation sufficient to formulate the needed change; and

implements the change upon approval of the supervisor or higher level staff. The incumbent is provided with

charts, narrative descriptions of the functions performed, an approved statement of the product desired (e.g., a

change in a local establishment report), and the inputs, outputs, and record formats. Reviews objectives and

assignment details with higher level staff to insure thorough understanding; uses judgment in selecting among

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authorized procedures and seeks assistance when guidelines are inadequate, significant deviations are proposed,

or when unanticipated problems arise. Work is usually monitored in progress; all work is reviewed.

Computer Programmer III (SCA 14073) Associates 6

Education: Associates. Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Six (6) years of experience, to include: Software Design, Development, and Test and Evaluation.

Four (4) years of programming experience with task specific project programming languages. Three (3) years of

experience, to include: Database development, Web page design, Computer Based Training development, and

using .NET tools and .net Integrated Development Environment tools, asp.net, SQL Server 2000, and HTML

editor tools. Note: Experience may be concurrent. :

Functional Responsibility: As a fully qualified computer programmer, applies standard programming procedures

and detailed knowledge of pertinent subject matter (e.g., work processes, governing rules, clerical procedures,

etc.) in a programming area such as: a record keeping operation (supply, personnel and payroll, inventory,

purchasing, insurance payments, depositor accounts, etc.); a well-defined statistical or scientific problem; or other

standardized operation or problem. Works according to approved statements of requirements and detailed

specifications. While the data are clear cut, related, and equally available, there may be substantial

interrelationships of a variety of records and several varied sequences of formats are usually produced. The

programs developed or modified typically are linked to several other programs in that the output of one becomes

the input for another. Recognizes probable interactions of other related programs with the assigned program(s)

and is familiar with related system software and computer equipment. Solves conventional programming

problems. (In small organizations, may maintain programs which concern or combine several operations, i.e.,

users, or develop programs where there is one primary user and the others give input.) Performs such duties as:

develops, modifies, and maintains assigned programs; designs and implements modifications to the interrelation

of files and records within programs in consultations with higher level staff; monitors the operation of assigned

programs and responds to problems by diagnosing and correcting errors in logic and coding; and implements

and/or maintains assigned portions of a scientific programming project, applying established scientific

programming techniques to well-defined mathematical, statistical, engineering, or other scientific problems

usually requiring the translation of mathematical notation into processing logic and code. (Scientific programming

includes assignments such as: using predetermined physical laws expressed in mathematical terms to relate one

set of data to another; the routine storage and retrieval of field test data; and using procedures for real-time

command and control, scientific data reduction, signal processing, or similar areas.) Tests and documents work

and writes and maintains operator instructions for assigned programs. Confers with other EDP personnel to obtain

or provide factual data. In addition, may carry out fact-finding and programming analysis of a single activity or

routine problem, applying established procedures where the nature of the program, feasibility, computer

equipment, and programming language have already been decided. May analyze present performance of the

program and take action to correct deficiencies based on discussion with the user and consultation with and

approval of the supervisor or higher level staff. May assist in the review and analysis of detailed program

specifications and in program design to meet changes in work processes. Works independently under specified

objectives; applies judgment in devising program logic and in selecting and adapting standard programming

procedures; resolves problems and deviations according to established practices; and obtains advice where

precedents are unclear or not available. Completed work is reviewed for conformance to standards, timeliness,

and efficiency. May guide or instruct lower level programmers; may supervise technicians and others who assist

in specific assignments. Works on complex programs under close direction of higher level staff or supervisor.

May assist higher level staff by independently performing moderately complex tasks assigned, and performing

complex tasks under close supervision.

Computer Programmer IV (SCA 14074) Associates 8

Education: Associates. Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

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Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Eight (8) years of experience, to include: software Design, Development, and Test and Evaluation.

Five (5) years of programming experience with task specific project programming languages. Four (4) years of

experience to include: Database development, Web page design, Computer Based Training, development and

using .NET tools and .net Integrated Development.

Functional Responsibility: The Computer Programmer IV works independently under overall objectives and

direction, apprising the supervisor about progress and unusual complications and modifying and adapting

precedent solutions and proven approaches. Guidelines include constraints imposed by the related programs with

which the incumbent's programs must be meshed. Completed work is reviewed for timeliness, compatibility

with other work, and effectiveness in meeting requirements. This Worker may function as team leader or

supervise a few lower level programmers or technicians on assigned work.

Computer Systems Analyst I Associates 1

Education: Associates. Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: One (1) years "Specific Project" Computerized System experience, to include: Design,

Development, Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and

Windows based operating system.

Functional Responsibilities: This Analyst applies systems analysis and design skills in an area such as a record

keeping or scientific operation. A system of several varied sequences or formats is usually developed, e.g. the

analyst develops systems for maintaining depositor accounts in a bank, maintaining accounts receivable in a

retail establishment, maintaining inventory accounts in a manufacturing or wholesale establishment, or

processing a limited problem in a scientific project. This position requires competence in most phases of system

analysis and knowledge of pertinent system software and computer equipment and of the work processes,

applicable regulations, workload, and practices of the assigned subject-matter area. Job duties require the

incumbent to be able to recognize probable interactions of related computer systems and predict impact of a

change in assigned system.

The Computer Systems Analyst II reviews proposals which consist of objectives, scope, and user expectations;

gathers facts, analyzes data, and prepares a project synopsis which compares alternatives in terms of cost, time,

availability of equipment and personnel, and recommends a course of action; upon approval of synopsis,

prepares specifications for development of computer programs. Duties also include the ability to determine and

resolve data processing problems and coordinate the work with program, users, etc. This worker orients user

personnel on new or changed procedures, may conduct special projects such as data element and code

standardization throughout a broad system, working under specific objectives and bringing to the attention of the

supervisor any unusual problems or controversies.

In this position, the incumbent works independently under overall project objectives and requirements, and

apprises supervisor about progress and unusual complications. Guidelines usually include existing systems and

the constraints imposed by related systems with which the incumbent's work must be meshed. This worker

adapts design approaches successfully used in precedent systems, works on a segment of a complex data

processing scheme or broad system, as described for Computer Systems Analyst, level III, works independently

on routine assignments and receives instructions and guidance on complex assignments. Work is reviewed for

accuracy of judgment, compliance with instructions, and to insure proper alignment with the overall system.

Completed work is reviewed for timeliness, compatibility with other work, and effectiveness in meeting

requirements. This analyst may provide functional direction to lower level assistants on assigned work.

Computer Systems Analyst II Associates 3

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Education: Associates Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Three (3) years "Specific Project" Computerized System experience, to include: Design,

Development, Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and

Windows based operating system.

Functional Responsibilities: This Analyst applies systems analysis and design skills in an area such as a record

keeping or scientific operation. A system of several varied sequences or formats is usually developed, e.g. the

analyst develops systems for maintaining depositor accounts in a bank, maintaining accounts receivable in a retail

establishment, maintaining inventory accounts in a manufacturing or wholesale establishment, or processing a

limited problem in a scientific project. This position requires competence in most phases of system analysis and

knowledge of pertinent system software and computer equipment and of the work processes, applicable

regulations, workload, and practices of the assigned subject-matter area. Job duties require the incumbent to be

able to recognize probable interactions of related computer systems and predict impact of a change in assigned

system.

The Computer Systems Analyst II reviews proposals which consist of objectives, scope, and user expectations;

gathers facts, analyzes data, and prepares a project synopsis which compares alternatives in terms of cost, time,

availability of equipment and personnel, and recommends a course of action; upon approval of synopsis, prepares

specifications for development of computer programs. Duties also include the ability to determine and resolve

data processing problems and coordinate the work with program, users, etc. This worker orients user personnel on

new or changed procedures, may conduct special projects such as data element and code standardization

throughout a broad system, working under specific objectives and bringing to the attention of the supervisor any

unusual problems or controversies.

In this position, the incumbent works independently under overall project objectives and requirements, and

apprises supervisor about progress and unusual complications. Guidelines usually include existing systems and

the constraints imposed by related systems with which the incumbent's work must be meshed. This worker adapts

design approaches successfully used in precedent systems, works on a segment of a complex data processing

scheme or broad system, as described for Computer Systems Analyst, level III, works independently on routine

assignments and receives instructions and guidance on complex assignments. Work is reviewed for accuracy of

judgment, compliance with instructions, and to insure proper alignment with the overall system. Completed work

is reviewed for timeliness, compatibility with other work, and effectiveness in meeting requirements. This analyst

may provide functional direction to lower level assistants on assigned work.

Computer Systems Analyst III Associates 5

Education: Associates. Completed the following certifications within one and a half year after assuming duties:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering

Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: Five (5) years "Specific Project" Computerized System experience, to include: Design,

Development, Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and

Windows based operating system.

Functional Responsibility: The Computer Systems Analyst III applies systems analysis and design techniques

to complex computer systems in a broad area such as manufacturing, finance management, engineering,

accounting, or statistics, logistics planning, material management, etc. Usually, there are multiple users of the

system; however, there may be complex one-user systems, e.g., for engineering or research projects. This

position requires competence in all phases of systems analysis techniques, concepts, and methods and

knowledge of available system software, computer equipment, and the regulations, structure, techniques, and

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2. MAXIMUM ORDER.

The Maximum Order value for SIN 132-51 is $500,000.

3. MINIMUM ORDER.

The Minimum of orders to be issued is $100.

management practices of one or more subject-matter areas. Since input data usually come from diverse sources,

this worker is responsible for recognizing probable conflicts and integrating diverse data elements and sources,

and produces innovative solutions for a variety of complex problems.

The Computer Systems Analyst III maintains and modifies complex systems or develops new subsystems such

as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every

item of each type is automatically processed through the full system of records. The incumbent guides users in

formulating requirements, advises on alternatives and on the implications of new or revised data processing

systems, analyzes resulting user project proposals, identifies omissions and errors in requirements and conducts

feasibility studies. This analyst recommends optimum approach and develops system design for approved

projects, interprets information and informally arbitrates between system users when conflicts exist. This worker

may serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower level

analysts, each responsible for several programs. Supervision and nature of review are similar to level II; existing

systems provide precedents for the operation of new subsystems.

Personal Computer Support Tech (SCA

12160) Associates 1

Education: Associates. Working towards completing applicable vendor/platform certification (e.g., Microsoft

Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft

Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program

(RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

Experience: One (1) year of Computerized System experience, to include: Installation, testing, repair, and

troubleshooting of stand-alone computers, computers linked to networks, printers, and other computer

peripherals; software installation and configuration. Performing technical, operational, and training support to

users either by telephone, or on-site for computer desktop hardware and software.

Functional Responsibility: The Personal Computer Support Technician provides support to distributed

PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs

linked to networks, printers, and other computer peripherals. Support responsibilities include software installation,

and configurations. This technician performs technical, operational, and training support to users of personal

computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the

technician to install and test personal computers, printers, and other peripherals, configure operating system, load

shrink-wrap programs and other application software programs. In this position, the incumbent troubleshoots

computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer

system problems, including coordination between users and components of a local area network, and participates

in the evaluation of system configuration and software. The Personal Computer Support Technician provides

support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for

stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include

software installation, and configurations. This technician performs technical, operational, and training support to

users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job

duties require the technician to install and test personal computers, printers, and other peripherals, configure

operating system, load shrink-wrap programs and other application software programs. In this position, the

incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed

repairs, resolves computer system problems, including coordination between users and components of a local area

network, and participates in the evaluation of system configuration and software.

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4. GEOGRAPHIC SCOPE OF CONTRACT.

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico,

Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation

point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC,

Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[X] The Geographic Scope of Contract will be domestic delivery only.

5. POINTS OF PRODUCTION

205 Saint James Avenue

Suite 2 PMB 310

Goose Creek, SC 29445

6. DISCOUNTS:

Prices shown are net prices; basic discounts have been deducted.

7. QUANTITY DISCOUNTS:

None

8. PROMPT PAYMENT DISCOUNTS:

1.5%, 15, 30 Days

9. GOVERNMENT PURCHASE CARD ARE ACCEPTED AT THE FOLLOWING

THRESHOLDS:

a. At or below the Micro Purchase Threshold: YES

b. Above the micro-purchase threshold: YES

10. FOREIGN ITEMS:

Not Applicable

11. TIME OF DELIVERY:

a. Time of delivery: 132-51: NGDS will adhere to the delivery schedule stipulated in each

delivery order and/or delivery order amendment

b. Expedited Delivery: 132-51: Call NGDS

c. Overnight & 2-Day delivery: 132-51: Call NGDS

d. Urgent Requirements: NGDS will adhere to the delivery schedule stipulated in each task

or delivery order and/or task or delivery order amendment

12. FOB.

Destination

13. ORDERING ADDRESS.

a. Address:

205 Saint James Avenue

Suite 2 PMB 310

Goose Creek, SC 29445

b. Procedures:

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For supplies and services, the ordering procedures, information on Blanket Purchase

Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT ADDRESS

205 Saint James Avenue

Suite 2 PMB 310

Goose Creek, SC 29445

15. WARRANTY PROVISIONS

Not Applicable

16. EXPORT PACKING CHARGES, IF APPLICABLE.

Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE (ANY THRESHOLDS ABOVE THE MICRO-PURCHASE

LEVEL).

Not Applicable

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

(IF APPLICABLE).

NGDS Standard Commercial Warranty - http://NGDSusa.com/warranty-repair

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE).

Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF

APPLICABLE).

Not Applicable

20a. Terms and conditions for any other services (if applicable).

Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE).

Not Applicable

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE).

Not Applicable

23. PREVENTIVE MAINTENANCE (IF APPLICABLE).

Not Applicable

24. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G.,

RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED

POLLUTANTS).

Not Applicable

24b. If applicable, indicate that Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full

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details can be found (e.g. contractor’s website or other location.) The EIT standards can be

found at: www.Section508.gov/.

Not Applicable

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER.

626798685

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL

CONTRACTOR REGISTRATION (CCR), NOW SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE.

NGDS is registered in CCR database, now SAM

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ATTACHMENT 1 – GSA RATES

SIN CATEGORY NET GSA

RATE

132-51 Program Manager $101.07

132-51 Project Manager $102.06

132-51 Engineer/Scientist 5 $101.66

132-51 Engineer/Scientist 4 $90.89

132-51 Engineer/Scientist 3 $83.01

132-51 Engineer/Scientist 2 $61.20

132-51 Engineer/Scientist 1 $48.27

132-51 Junior Engineer/Scientist $44.99

132-51 Technical Analyst 4 $72.07

132-51 Technical Analyst 3 $63.49

132-51 Technical Analyst 2 $51.49

132-51 Technical Analyst 1 $39.00

132-51 Security Specialist 4 $74.45

132-51 Security Specialist 3 $85.46

132-51 Security Specialist 2 $54.78

132-51 Security Specialist 1 $50.41

132-51 Training Specialist 4 $78.51

132-51 Training Specialist 3 $67.79

132-51 Training Specialist 2 $47.94

132-51 Training Specialist 1 $39.49

132-51 Technical Writer/Editor 4 $60.74

132-51 Technical Writer/Editor 3 ** $54.78

132-51 Technical Writer/Editor 2 ** $45.64

132-51 Technical Writer/Editor 1 ** $40.78

132-51 Subject Matter Expert (SME) 5 $101.20

132-51 Subject Matter Expert (SME) 4 $92.89

132-51 Subject Matter Expert (SME) 3 $79.05

132-51 Subject Matter Expert (SME) 2 $73.76

132-51 Subject Matter Expert (SME) 1 $62.54

132-51 Computer Operator I ** $27.09

132-51 Computer Operator II ** $30.30

132-51 Computer Operator III ** $33.79

132-51 Computer Operator IV ** $37.53

132-51 Computer Operator V ** $41.58

132-51 Computer Programmer I ** $35.78

132-51 Computer Programmer II ** $45.84

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SIN CATEGORY NET GSA

RATE

132-51 Computer Programmer III ** $63.33

132-51 Computer Programmer IV ** $73.20

132-51 Computer Systems Analyst I ** $47.66

132-51 Computer Systems Analyst II ** $49.89

132-51 Computer Systems Analyst III ** $61.71

132-51 Personal Computer Support Tech ** $37.53

** Designates SCA Positions