Information Technology Department

Information Technology Information Technology DepartmentDepartment

OrientationOrientation

Technology Orientation

Computer LabsComputer Labs

By the numbers…By the numbers… IT has @ 2 dz general use computer labsIT has @ 2 dz general use computer labs

Open labsOpen labs

http://www.oakton.edu/resource/it/http://www.oakton.edu/resource/it/


Computer LabsComputer Labs

Problem ReportingProblem Reporting Report problems immediately to the Lab StaffReport problems immediately to the Lab Staff

Lab Staff is mainly for technical support Lab Staff is mainly for technical support but can advise on basic computing but can advise on basic computing questionsquestions

Further Assistance for Staff and StudentsFurther Assistance for Staff and Students TutorsTutors CPDCPD


Reserving Lab TimeReserving Lab Time

Work with Chair/Dean before the semester Work with Chair/Dean before the semester for regularly scheduled lab timefor regularly scheduled lab time

Online Request Form for Occasional Lab Online Request Form for Occasional Lab time: time: http://www.oakton.edu/resource/infodesk/http://www.oakton.edu/resource/infodesk/

Seating is generally 24 stations or less.Seating is generally 24 stations or less.Lab Specifications:Lab Specifications: http://www.oakton.edu/it/labspecs.htmhttp://www.oakton.edu/it/labspecs.htm


Computers in the ClassroomsComputers in the Classrooms

Virtually all classrooms have network Virtually all classrooms have network access and computers and video access and computers and video projectors built in (or can easily projectors built in (or can easily accommodate them)accommodate them)

For computer problems, call the number For computer problems, call the number posted on the workstation.posted on the workstation.


Wi-fiWi-fi

Wi-fi is available on both campus in most Wi-fi is available on both campus in most public areas, such as:public areas, such as: Library, cafeteria, cybercafes, Library, cafeteria, cybercafes,

some faculty offices, etc.some faculty offices, etc.Full listing at:Full listing at:

http://www.oakton.edu/resource/it/wirelesscoverage.htmhttp://www.oakton.edu/resource/it/wirelesscoverage.htm


Software on CampusSoftware on Campus

Discipline-specific software is generally Discipline-specific software is generally grouped by type on the XP menu under grouped by type on the XP menu under All Programs > NAL ExplorerAll Programs > NAL Explorer

Checking the complete Excel list atChecking the complete Excel list athttp://www.oakton.edu/facstaff/entrenous/software/AllXPhttp://www.oakton.edu/facstaff/entrenous/software/AllXPSoftware.xlsSoftware.xls


Software on CampusSoftware on Campus

IT Depends on Users to test softwareIT Depends on Users to test software Go to the lab where you’ll be teachingGo to the lab where you’ll be teaching Report problems in such a way that IT can try Report problems in such a way that IT can try

to reproduce themto reproduce them


Specialty SoftwareSpecialty Software

CPD has some specialty applications not CPD has some specialty applications not generally available elsewhere from the generally available elsewhere from the network.network. CaptivateCaptivate


Requesting New SoftwareRequesting New Software

Consult with Jim Kowols, Manager of Consult with Jim Kowols, Manager of Microcomputer Operations Microcomputer Operations

Need lead time to test and check licensingNeed lead time to test and check licensing Oakton only installs software that it ownsOakton only installs software that it owns

We can’t install personal copies of programsWe can’t install personal copies of programs


Requesting New SoftwareRequesting New Software

Evaluation SoftwareEvaluation Software http://www.oakton.edu/facstaff/acadcomputinghttp://www.oakton.edu/facstaff/acadcomputing Funding available to purchase individual Funding available to purchase individual

licenses for initial evaluationlicenses for initial evaluation Install on campus onlyInstall on campus only Additional licenses should go through Additional licenses should go through

normal acquisition processesnormal acquisition processes Plan with your Chair/Dean in Plan with your Chair/Dean in JanuaryJanuary or or

early Februaryearly February


Home Use SoftwareHome Use Software

Available from the IT Help DeskAvailable from the IT Help Desk Dial-upDial-up Microsoft Office (token fee)Microsoft Office (token fee) McAfee Anti-virusMcAfee Anti-virus ““Essential Software Kit”Essential Software Kit”

StarquizStarquiz GradekeeperGradekeeper FTPFTP


Home Use SoftwareHome Use Software

Educator Discount at the BookstoreEducator Discount at the Bookstore


Oakton’s NetworkOakton’s Network

Windows XP is primary operating systemWindows XP is primary operating system (Vista… ?)(Vista… ?)

Macs in Art labs plus a few in the open Macs in Art labs plus a few in the open labslabs

Network delivers applications and stores Network delivers applications and stores personal or shared filespersonal or shared files



Network/login accountsNetwork/login accounts Automatically created for credit (and some Automatically created for credit (and some

non-credit) studentsnon-credit) students Includes emailIncludes email

Can be redirected to an outside accountCan be redirected to an outside account

Storage space for personal files: 250 MbStorage space for personal files: 250 Mb



Accessing from off-campusAccessing from off-campus FTPFTP

F: SamplesF: Samples Personal Home Directories (H: on-campus)Personal Home Directories (H: on-campus)

Application programs not available Application programs not available remotely– just filesremotely– just files


myOakton/Banner SISmyOakton/Banner SIS

Student ServicesStudent Services Admission, registration, gradesAdmission, registration, grades Links to academic resourcesLinks to academic resources

Faculty ToolsFaculty Tools Class Rosters, Class Rosters, Grade InputGrade Input, more…, more…

Communication and Collaboration ToolsCommunication and Collaboration Tools Group Studio, calendar, targeted Group Studio, calendar, targeted

announcementsannouncements


Online/Web-enhanced coursesOnline/Web-enhanced courses

WebCT (CE 4.1)WebCT (CE 4.1) Public foldersPublic folders


WorkshopsWorkshops

IT Regularly offers workshops through the IT Regularly offers workshops through the CPD onCPD on Web page developmentWeb page development Targeted software useTargeted software use New Technology orientationNew Technology orientation

Schedule for the semester is atSchedule for the semester is at http://www.oakton.edu/cpdhttp://www.oakton.edu/cpd


Help ResourcesHelp Resources

The IT Help Desk The IT Help Desk x1965 or x1965 or [email protected]@oakton.edu Your best first stopYour best first stop (Lab problems should go directly to the Lab (Lab problems should go directly to the Lab

Supervisor in each lab.)Supervisor in each lab.)


Help ResourcesHelp Resources

RHC Technology Supervisor (Julia Gray)RHC Technology Supervisor (Julia Gray) X1264X1264

RHC Lab Supervisor (Sam Pudi)RHC Lab Supervisor (Sam Pudi) x1408x1408

Documents

Information Technology Department