Information Systems Network Manager Job Description and Policy No. c03-01

7/28/2019 Information Systems Network Manager Job Description and Policy No. c03-01

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City ofCannel-by-the-Sealnfonnation Systems/Network Manager (continued)

Examples OfDuties (continued)Serve as liaison between the City and outside agencies in all matters pertaining toinformation systems including database administration, computer operating systems,networks, and Geo-graphical Information Systems.Serve as system supervisor for managing the computer system including network security,passwords, new user configurations, and changes to accommodate individual anddepartmental needs.Develops, recommends, justifies and monitors the annual budget for the citywide informationservices program.Drafts, recommends, and implements policies and procedures related to the use of thecitywide information system.Insures proper maintenance, repair, and servicing of equipment.As time permits and as prioritized by management develops and programs software systemsfor City and departmental applications and oversees implementation of these programs.Provide 24 hour support to emergency services (Police and Fire) computer operations withtimely response (preferably 1hour). Assist in coordination ofuse of he Computer Systeminthe event of an emergency and develop disaster preparedness plans as they relate to thecomputer system.Maintains and updates detailed citywide computer inventory.Confers with users to identify training needs and coordinates training schedule(s) . Mayconduct training as needs are determined.Serve as Chairperson for Citywide computer users group.Keeps informed regarding developments in computer technology and techniques affectingCity operations and distribute pertinent information to departments and users.Attends outside organization meetings and training seminars as related to City needs.

Examples OfDuties (continued)2


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City of Cannel-by-the-SeaInfonnation Systems/Network Manager (continued)

Provide monthly written and/or oral reports to management concerning the status of thecomputer system, overall system performance, and status of current computer projects.Maintains availability via phone and pager. Makes arrangements for computer systemcoverage when unavailable, i.e. vacations, seminars.Maintains accurate and complete records.Other Job Related DutiesPerform related duties and responsibilities as required.Job Related And Essential QualificationsKnowledge of:Novell NetWare operating systems, architecture, and topologies.Local and Wide Area networking systems design, integration and management.Ethernet, ARCNet and X.25 protocols.Microcomputer hardware troubleshooting, maintenance and network integration.Microcomputer communications technology including Bulletin Board Systems, Internetconnectivity and TCP/IP communications protocols.MicroSoft Windows installation, maintenance and trouble shooting on a Wide Area Network.WordPerfect installation, maintenance and trouble shooting on a Wide Area Network.Microsoft applications i.e., Office, Access, Excel, Presentations, Project, and other softwareapplications which may be installed on a Wide Area Network.Various programming languages, including Basic and PYX.Municipal financial systems and budget preparation.

Ability to:Trouble shoot errors and quickly identify the source as being Network, DOS, application or

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City ofCarmel-by-the-SeaInformation Systems/Network Manager (continued)Possession of a certificate as a Certified Network Administrator, preferred.Special Requirements:Essential duties require the following physical skills and work environment:Ability to sit, stand, walk, kneel crouch, stoop, squat, and lift 50 lbs.; ability to travel todifferent facilities, availability for emergency on-call work during non-working hours; abilityto work in a standard office environment.

Effective Date:Revisions Effective: March 1997July 1, 1998

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POLICY NO. C03


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Policy No. C 0 3 ~ 0 1Page Twon ~ CITY'SRIGHT TO ACCESS INFORMATIONA. Although employees have individual access codes to their computers, h o n e ~ m a i l ,

and computer network systems, these systems are City property and are accessibleat all times by the City, and may be subJect to periodic unannounced inspectionsby the City. The. City has the ability and may access all phone-mail, e;.mail, andcomputer accounts without the use of passwords at any time. The City may alsomonitor any activity on. its .information systems including, but not limited to, themonitoring of individual keystrokes, trackiJ:Ig ofactivity, and examination of anyfiles in he system. Backup copies of e-mail, personal computer files and phonemail are maintained and can be referenced for business and JegaJ r e ( l S o n s ~R. System security features including passwords and messagedelete functions do not

negate in any way the Cityts ability to access any message at any time. Employeesare advised that the possibility ofsuch access byCitymanagement always exists.Therefore, employees should have no expectation that electronic communicationsor the storage ofinformation: on electronic media is confidential.Ulq SY$TEMS USE RESTRICTED TO CITYBUSINESSA. Employees. are expected to use the email, phone-mail, and computer networksystems forC.it)i business during working hours. Personal.purposes include, butare not limited solicitingor proselytizing for commercial e n t u r e s ~ religio-us orpolitical causes, outside organizations, orothet riottwjob related activities. AU

personal use ofsuch systems, excepting infrequent incidental personal use thatdoes notadversely affectthe employment, is subject to disciplinary action and isther.efore done attheemployee's uw.nrisk and includes offhottt usage.B. Employees are prohibitedfrom using the City's infonnation systems in any waythat may be disruptive or offensive to t h e r s ~ iuf.';luding, but not limited to,thetransmissio.tl ofsexually explicit e s s a g e s ~ cartoons, ethnic or racial slurs, oraJ:Iythingthat may be constmed.a:s harassment or disparagement of others.C. Use ofthe. City's information systemsfor any of he following purposes is alwaysprohibited:

1. Tofacilitateapriva:te o m m e r c i a l o r n Q n ~ c o m m e r c i a l purpose;2.. To harass any individual;3. To conduct ongoing personal business;4. to commit any crinle or fraud;

To attempt unauthorized access ofanother's account

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Policy No. C03-0lPage Three6. To transmit sensitive or privileged information to unauthorizedpersons or organizations;7. To transmit obscene or indecentmessages; or8. To engage. fu.any other activity inE!ppropriatc for a City employee.

IV. OTHER PROHIBITED USESA. Employees shall not

I. InstaU programs on the City computer system (including but notlimited to virus checking and screen>savers) without the prior writtenconsent of he Deparfinent Director and the Information Systems/Network Manager, or each oftbeir designees;2. Use computers, includfuglaptops and personal computers, Qn Citywork that are not owned or leased .by the City for use by employeesorconnect such computers to the City informatin.systems.networkwithoutthe prior written consent ofthe Department Director andInfo:rmation Systems/Network a n a g e t ~ or each of their designees;3. Use the access cods ofother employees to gain access to their e.,mail and phone-mail messages, ormiy computer account;

Disclose an account password ofotherwise make the accountavailable to others, or,5. In:fiinge on others' access and use oftherCity's computers, including

butnot imited to:a) The sending of excessive messages,. either locally or .off-site;b) Unauthorized modification of system facilities, operatirigsystems ot disk partitiQns;c) Attelripting to crash or tie up a Citycomputer or networlqd) Damaging or vandalizing City computing facilities,equipment, sofhvare, or compl!t(')r files;e) Intentiomtlly develop or 'liSe programs which disrupt othercomputer users or which access private ortestr.icted portions

of the system and/or damage the software or hardwarecomponents of the system;


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Policy No. C03-0JPage Fourf) Install or use a modern on City owned or leased computerswithout the prior written consentof he Department Directorand Information Systems Manager, or each oftheh: designees;g) Forward or reproduce communications marked attorney-clientprivileged or confidential withoutthe prior consent of theCity Adn1inistrator and/or the City Attorney; oth) Violate any federal, state or local law in the use ofCityinformation systems.

V. PUBLICRECORDSA. AU permanent City records, .including those stored on paper and electronicmedia, are governed by the mandatory public disclosure requirements of

the Public Records Act (Government Code section 6250 et seq.) and thelimited exceptions thereto.B. Public Records requests shall be handled in accordance with GovernmentCode section 6250 et seq. Any questions requiring i n t e r p r e t a t i o ~ of thePublic Records Act in order to comply with a public records requestshal1be directed to the City Attorney.C. The City reserves the right for any reason toaccess and disclose allmessages and other information sent orreceived by electronic means orstored on electronic media.D. The City has the right to delete or retain any or allmessages orotherinformatio11 sent or received by electronic means or stored on electronicmedia by a City employee, who is no longer employed by the City.

VI. DELETION OF E-MAILSA. 'The City shall maintain all e-mailmessage.s, whether sent or received, thatare determined by staffto be official records for the period of timedesig11ated in the i t y ~ s retention. schedule by printing and saving them.in apaper file or by preserving them e l e c t r o n i c a l i y ( o n ~ d i s k or hard drive). Allother e-mail messages are considered transitory, subject to imtnediate

d c ~ l e t i p n , a11d areJlotpreserved .in the ordinary course ofbusiness. E..;mai1communications that are not intended to be retained and which serve nouseful purpose to the City (transitory communications)will beautomatically deleted after a period .of30 days,


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Policy No. C03..;0 lPage FiveB. Except as provided fo:r above1 by default, e-mail messages areelectronically deJeted from the-infonnation system database.

VJ,. WORLD ACCESS (lNTERNET and eMAIL)A. The City'_s computetnetwork and/or internet access-is_ provided for alimited governmentpurp:ose and all activities using the Internet shall bework-.related. A u s e r ; ~ r a c c e s s to the Internetmay be regulated bydepartment poUcy as determined by the department d i r ~ t o r ~B. E J . l l p l o y e e s s h ~ U notusetbe Internet in anyma,uner that causes confidentialor sensitive information to be subject to eavesdropping or interception byunauthorized p a r t ~ e s . Employees

Documents

Information Systems Network Manager Job Description and Policy No. c03-01