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S O U T H C A R O L I N A I N S T I T U T E F O R D E PA R T M E N TA L
M A N A G E M E N TJ A N U A R Y 2 3 , 2 0 1 3
INFORMATION MANAGEMENT
AND TECHNOLOGY
Dr. Curtis R. Rogers, Communications DirectorSC State Library [email protected]
FELXIBLE AGENDA
•Overview (interactive vs. lecture)• Videos•Questions & Answers•We WILL take a short break• State Library Resources•Group Exercises with Review
WHAT IS INFORMATION MANAGEMENT?
Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the planning, structure and organization, controlling, processing, evaluating and reporting of information activities in order to meet client objectives and to enable corporate functions in the delivery of information.
INFORMATION MANAGEMENT PROCESS
identification of
information needs
acquisition and
creation of information
analysis and
interpretation of
information
organization and
storage of information
information access and disseminati
on
Information use
“Good information management has been described as getting the right information to the right person in the right format at the right time.” - QFinance: The Ultimate Resource
WHAT’S YOUR DEFINITION?
In one or two sentences, write down what you think information management is as it relates to your specific department or organization…
SOCIAL MEDIA VIDEO
Social Media Revolution 4 was written by international best selling author and keynote speaker Erik Qualman. It's part of a series of social media videos that are the most watched in the worldPublished on Nov 7, 2012 http://youtu.be/QUCfFcchw1w
What are your first thoughts?
How is local government changing?
COMMUNICATIONS GROUP EXERCISE
• In small groups, take _____ minutes to discuss the following questions:1. How can we as public agencies engage our citizens?2. How can we make it easy for customers to do business
with us?3. How can our department be more transparent?4. How can we provide services efficiently with new
technology where it makes sense?
• Each group will have a note taker/speaker.• Each group will have a few minutes to report on
their discussion.
BUT HOW DO YOU
FIND THE TIME?
STOP DOING WHAT NO LONGER IS
EFFECTIVE AND CHANGE HOW
YOU DO THINGS!
KEEPING UP• Use Google reader• Subscribe to useful blogs• http://
www.google.com/blogsearch • Subscribe to email updates such as
Governing• Find free webinars• http://www.governing.com/
SOCIAL MEDIA/WEB RESOURCES EXERCISE
1. In small groups, take ____ minutes to discuss what social media/web 2.0 (or any other web-based) resources you really like and rely on for work.
2. Have a note taker/speaker and be sure to get the URLs correct if you remember them.
3. One person will from each group will report.
SOCIAL MEDIA SITESQ&A AND SHARING INFO
•Profile (now Timeline) vs. page vs. group•How is it working for you?•Examples of use (show & tell)•Keeping up with questions/comments/responding•Q&A
•#hashtags & @signs•How is it working for you?•Examples of use (show & tell)•Keeping up with questions/comments/responding•Q&A
•Hootsuite – social media management tool•Manage multiple accounts, schedule tweets and posts.•Tweetdeck (another management tool)
•Channels, creating videos, uploading, playlists, insights, friends, subscribing… •How is it working for you?• Examples of use (show & tell)•Keeping up with questions/comments/responding•Q&A
RESOURCES•How to Embrace Social Networking in Local Government by Pamela Weaver Antil. ICMA press. http://tinyurl.com/3pl4zht •Use DISCUS – South Carolina’s Virtual Library & Use your local public library! www.scdiscus.org
YOUR HOMEWORK ASSIGNMENT
Be flexibleFlickr:Ingorrr
Don’t be hostile to new technology
Flickr:Lara604
Treat new technology like they would.
Flickr:woodleywonderworks
Flickr:whiteafrican
Keep up!
Play & Experiment
Flickr:The Lightworks
Flickr:lovelypetal
