INFORMATION DISPLAY SYSTEM MANUAL WITH SPARE …apps2.academybus.com/garage/NewFlyer/PDF/903416F.pdfprovided the products are operated under normal conditions and within the limits

Luminator Publication 903416F

MANUAL REORDER INFORMATION: Specify Luminator Publication Number903416 Revision F

INFORMATION DISPLAY SYSTEM MANUAL

WITH

SPARE PARTS CATALOG

MAX 3000IDSINFORMATION DISPLAY SYSTEM

LuminatorA Mark IV Industries Company

.

WARRANTY:

SELLER HEREBY EXPRESSLY EXCLUDES ALL EXPRESS AND IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS OR OTHERWISE, except such express warranties as are set forth in this paragraphbelow. ANY COMPONENT SUPPLIED BY PARTIES OVER WHOM SELLER HAS NO CONTROL AS TO THEQUALITY OF THE MANUFACTURE IS HEREBY EXPRESSLY EXCLUDED FROM ALL EXPRESS AND IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS OR OTHERWISE, except as set forth in the express writtenwarranty of the supplier of such component.

Seller warrants to the purchaser the products manufactured by seller after January 1, 1997 to be free fromdefects of material and workmanship for a period of three years from the date of shipment from Seller’s plantprovided the products are operated under normal conditions and within the limits of the specifications of the product.

Seller warrants to the purchaser the products manufactured by seller prior to January 1, 1997 to be free fromdefects of material and workmanship for a period of one year from date of shipment from Seller’s plant provided theproducts are operated under normal conditions and within the limits of the specifications of the product.

Seller warrants to the purchaser spare parts and repair parts manufactured by seller to be free from defects ofmaterial and workmanship for a period of one year from date of shipment from Seller’s plant provided the productsare operated under normal conditions and within the limits of the specifications of the product.

Seller will correct within a reasonable time after receipt of the defective part, parts or product, any defect inany product sold hereunder which it finds to be defective, at Seller’s option either by repairing or replacing thedefective part, parts or product and such action shall be accepted by Buyer as full performance of the Warranty.

Buyer shall notify Seller in writing of any defect. Seller will determine at its option whether the productsshould be returned to Seller or be repaired or replaced elsewhere.

The return of any product shall be at the expense of Buyer.

LIMITATION OF PROCEEDINGS: No action of any kind may be commenced against Seller more than one(1) year from the date Buyer’s claim or cause of action against Seller first arose.

WAIVER: Waiver by Seller of a breach by Buyer of any provision of this contract shall not be deemed awaiver of future compliance therewith and such provision as well as all other provisions hereunder shall remain in fullforce and effect.

DAMAGES: Seller’s liability shall in no event except in the case of non-delivery exceed the cost of repairingor replacing such part, parts or products or the amount of the purchase price paid with respect to the product onwhich the claim for damage is based, whichever is the lesser (Buyer is to return to Seller any product with regard towhich Buyer receives the amount of the purchase price paid) in the case of non-delivery Seller’s liability shall notexceed the difference if any between the contract price and the market price on the contract day of delivery of theproduct to be delivered.

SELLER IN NO EVENT SHALL HAVE ANY LIABILITY WHATSOEVER FOR PAYMENT OF INCIDENTAL,CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FORLOSS OF PROFIT OR DAMAGES RESULTING FROM PERSONAL INJURY, DEATH OR DAMAGE TO, OR LOSSOF USE OF ANY PROPERTY, INCLUDING BUT NOT LIMITED TO ANY PRODUCT SOLD HEREUNDER.

LuminatorA MARK IV INDUSTRIES COMPANY

1200 E. Plano ParkwayPlano, Texas 75074

Contact name _______________________________________

MAX 3000 INFORMATION DISPLAY SYSTEM MANUAL WITH SPARE PARTS CATALOG

Luminator, A Mark IV Industries Company

SAFETY SUMMARY

The following are general safety precautions. They do not appear anywhere else in this manual.They reflect practices that should always be applied.

KEEP AWAY FROM LIVE CIRCUITS

Observe all safety regulations. Do not perform maintenance or service to equipment with thepower turned on. To avoid injury, always remove power. Discharge and ground a circuit beforetouching it.

DO NOT SERVICE OR ADJUST ALONE

Never reach into equipment with power applied. Always have someone present who is capableof rendering aid.

CAUTION

ELECTROSTATIC SENSITIVE DEVICES.

ELECTROSTATIC CHARGE PREVENTION IS RECOMMENDED. USE WRISTGROUNDING STRAP AND/OR ANTISTATIC GROUNDED FLOOR MAT WHILEHANDLING ANY PWA. PLACE PWA IN ANTISTATIC BAG FOR TRANSPORTING ANDSTORING. SHOULD ANY PWA BE DETERMINED DEFECTIVE, REFER IT TOELECTRONICS BENCH SERVICE, OR RETURN IT TO LUMINATOR FOR REPAIRAND OR REPLACEMENT.



i

TABLE OF CONTENTS

SECTION TITLE PAGE

Warranty

Safety Summary

Table of Contents............................................................................................... i

List of Illustrations ............................................................................................. iii

List of Tables.....................................................................................................iv

1 SIGN SYSTEM DESCRIPTION, SETUP, AND OPERATION

1.1 Introduction .................................................................................................... 1-1

1.2 List of Abbreviations and Acronyms ............................................................... 1-1

1.3 MAX 3000 System Components .................................................................... 1-1

1.3.1 Operator’s Display and Keyboard (ODK II) .................................................... 1-2

1.3.2 MAX 3000 Sign Characteristics...................................................................... 1-3

1.4 Sign System Setup......................................................................................... 1-4

1.4.1 Software......................................................................................................... 1-4

1.4.2 Sign Addresses.............................................................................................. 1-4

1.4.3 Changing Address Switch Settings ................................................................ 1-6

1.5 ODK II Setup.................................................................................................. 1-6

1.6 ODK II Startup and Normal Operation............................................................ 1-9



ii

TABLE OF CONTENTS (Continued)

SECTION TITLE PAGE

2 MAINTENANCE AND TROUBLESHOOTING

2.1 Introduction .................................................................................................... 2-1

2.2 Maintenance .................................................................................................. 2-1

2.3 Troubleshooting ............................................................................................. 2-1

2.3.1 Operator’s Display and Keyboard II (ODK II) Troubleshooting ....................... 2-1

2.3.2 Sign Troubleshooting ..................................................................................... 2-2

2.4 ODK II Removal and Installation .................................................................... 2-5

2.4.1 Removal......................................................................................................... 2-5

2.4.2 Installation...................................................................................................... 2-5

2.5 Loading New Software ................................................................................... 2-5

2.5.1 By Flash Memory ........................................................................................... 2-5

2.5.2 By MTU.......................................................................................................... 2-6

2.6 Check Application Software Date ................................................................... 2-6

3 SPARE PARTS CATALOG

3.1 General .......................................................................................................... 3-1

3.2 How to Use the Parts Catalog ........................................................................ 3-1

APPENDIX A SIGN INTERCONNECT CABLES FOR MAX 3000 SERIES



iii

LIST OF ILLUSTRATIONS

FIGURE TITLE PAGE

1-1 Operator’s Display and Keyboard II (ODK II) ................................................... 1-2

1-2 Typical Address Switch Settings ...................................................................... 1-5

1-3 Operator’s Display and Keyboard II (ODK II) Controls ..................................... 1-7

3-1 Operator’s Display and Keyboard II (ODK II) (510496001) .............................. 3-4

3-2 MEGA:MAX 16 x 112 Front Sign Assembly (510475-001, -003, and -101) ...... 3-6

3-3 MEGA:MAX 16 x 112 Front Sign (510451-001, and -101) ............................... 3-8

3-4 MINI MEGA:MAX 16 x 112 Front Sign (510477-001, -003, and -101)............ 3-10

3-5 MINI MEGA:MAX 16 x 112 Front Sign Assembly (510471001)...................... 3-14

3-6 16 X 98 Front Sign Assembly (510476-001, -003, -101) ................................ 3-16

3-7 7 x 30 Dash/Route Sign (510494-001, -002) .................................................. 3-18

3-8 7 x 30 Dash/Route Sign (510494-003, -004, and -005) .................................. 3-20

3-9 7 x 60 Front Sign With Integral ODK-II (510512001)...................................... 3-22

3-10 7 x 60 Front Sign (510512002)....................................................................... 3-24

3-11 7 x 90 Side Sign (510479-001, -003, -101) .................................................... 3-26

3-12 7 x 90 Side Sign (510452-001 and -101)........................................................ 3-28

3-13 MAX 3000 10 x 23, 6.1 Route Sign Assembly (510503001)........................... 3-30

3-14 10 x 30 Route Sign (510492-001 and -002) ................................................... 3-32

3-15 MAX 2000 Phase 1 10 x 23, Rear Sign Assembly (510438001) .................... 3-34

3-16 MAX 3000 10 x 23, Rear Sign Assembly (510438002) .................................. 3-38

3-17 10 x 30 Rear Sign (510493001) ..................................................................... 3-40



iv

LIST OF ILLUSTRATIONS (Continued)

FIGURE TITLE PAGE

3-18 10 x 30 Rear Sign (510493002) ..................................................................... 3-42

3-19 16 x 28 Rear Interior Sign (510504001) ......................................................... 3-44

A-1 Style 1 Cables (504659-XXX) ..........................................................................A-2



LIST OF TABLES

TABLE TITLE PAGE

1-1 MAX 3000 Sign Physical Characteristics.......................................................... 1-3

2-1 ODK II Troubleshooting.................................................................................... 2-1

2-2 Troubleshooting, No Sign Automatic Blanking.................................................. 2-3

2-3 Troubleshooting, Blank (No Image) Sign Display or Slow/Erratic MessageUpdate ............................................................................................................. 2-3

2-4 Troubleshooting Sign Display Flip Dots............................................................ 2-4

A-1 Sign Interconnect Cable Lengths .....................................................................A-1



1-1

SECTION 1 SIGN SYSTEM DESCRIPTION,

SETUP, AND OPERATION

1.1 INTRODUCTION

The MAX 3000 sign system displays destination, public relations, and route information totransit authority customers and personnel. It automatically displays emergency messages whena controlling device on the vehicle is activated and automatically blanks the signs when thesystem is powered down. The MAX 3000 sign system uses solid-state lighting to ensure longlife and low maintenance.

The MAX 3000 sign system is compatible with MAX 2000 sign system products, but isenhanced in several ways. Enhancements include easier message program installation andupdates for multiple vehicles and simpler circuitry in signs.

This manual provides information about MAX 3000 products, including the ODK II and eachtype of sign. This section provides a brief description of the MAX 3000 system. Followingsections provide details about each product (including illustrated parts catalogs), generalmaintenance instructions, and troubleshooting instructions.

See separate manual for information about Luminator voice systems.

1.2 LIST OF ABBREVIATIONS AND ACRONYMS

The following list contains abbreviations and acronyms that may be used in this manual.

A ampere

AC alternating current

alt alternate

approx. approximate

assy assembly

brkt bracket

CPC circular plastic connector

DC direct current

DIA diameter

FDC flip dot controller

L long

MTU Message Transfer Unit

ODK Operator’s Display and Keyboard

PCMCIA Personal Computer Memory CardInternational Association

PS power supply

pwa printed wiring assembly

REF reference

SAE Society of Automotive Engineers

V volt

W watt

1.3 MAX 3000 SYSTEM COMPONENTS

MAX 3000 signs, voice equipment, and other vehicle equipment can interface electronically withother Luminator sign systems. Parts are not directly interchangeable. Consult with yourLuminator representative for additional information.



1-2

1.3.1 Operator’s Display and Keyboard (ODK II)

The MAX 3000 ODK II is a second-generation system control and display. It is enhanced toserve as sign system control and to interface with signs through RS-485 communications lines.

The ODK II is the vehicle operator’s control and monitor device, through which sign systemoperation can be checked or changed. The ODK II stores and issues control signals and displaymessages to all of the signs; it is the sign system controller. The vehicle operator uses the ODKII to control and verify the sign system’s message displays during normal operation.

The ODK II address can be changed while it is operating so that its display shows the messageon any sign. The ODK II has short acknowledgement beeps, supports beep and flash attributes,decimal and hex entry, and allows use of generic interface protocol through the same connectorwithout changing jumpers.

The ODK II is used by the vehicle operator to control and verify the sign system’s messagedisplays during normal operation. The ODK II is shown in Figure 1 - 1.

Figure 1-1 Operator’s Display and Keyboard II (ODK II)

FLASHCARD PORT



1-3

1.3.2 MAX 3000 Sign Characteristics

The following table contains MAX 3000 sign physical characteristics. Explanatory notes followthe table.

Table 1-1 MAX 3000 Sign Physical Characteristics

SignType

MatrixSize

ApproximateOutside

Dimensions(inches) *

DotSize

DisplayTechnology

*ApplicationComments

LuminatorPart

Number*

16 x112

72.6” W x12.5” H x3.3” D

0.50” UltraUltraUltra OptimaOptima

MEGA:MAX StandardNo TokensGold Conn.

Std Conn.Gold Conn.

510475001510475003510475101510451001510451101

16 x112

49.3” W x9.3” H x3.3” D

0.38” UltraUltraUltraOptima

MINI MEGA:MAXStandardSide Sign

Gold Conn.

510477001510477003510477101510471001

Front16 x98

66.0” W x 12.44” Hx 3.37” D

0.50” UltraUltraUltra

StandardNo TokensGold Conn.

510476001510476003510476101

7 x 60 41.4” W x 8.4” Hx 5.6” D

0.50” Optima COMMUTER(With integral ODK-II)

510512001

7 x 60 40.2” W x 8.4” H x 3.0” D

0.50” Optima No ODK 510512002

Side7 x 90 39.9” W x 7.0” H

x 3.3” D0.38” Ultra

UltraUltraOptimaOptima

StandardNo TokensGold Conn.

Std Conn.Gold Conn.

510479001510479003510479101510452001510452101

10 x23

17.3” W x 10.2” Hx 3.0” D

0.50” Optima 510503001

Interior

7 x 30 8.4” H x 3.0” D 0.50” OptimaOptimaOptimaOptima

Optima

Dash (Fixed foot, 22” wide)Dash (Fixed foot, 20.5”)Route, 20.5” wide, StandardDash (Tilt foot, 20.5” wideStandard)22” wide

510494001510494002510494003510494004

51049400510 x30

20.5” W x 10.8” Hx 3.0” D

0.50” Optima Special, 22” LongStandard, 20.5”Long

510492001510492002

16 x28

19.8” W x 14” Hx 3” D

0.50” Optima Rear 510504001

Rear

10 x23

21.9” W x 11.7” Hx 5.0” D

0.50” OptimaPhase I

Plastic housing 510438002510438001

(Exterior) 10 x30

23.3” W x 11.3” H 0.50” Optima Special (4.3” Deep)Standard (3.8” Deep)

510493001510493002

* Notes: 1. When Ultra and Optima technologies are both available, new signs shipped after March1999 use Ultra technology.



1-4

2. Part numbers for standard versions are shaded and italic. Other common variations arealso shown. Consult Luminator Customer Service for information about custom versions.

3. Dimensions are approximate. See installation control drawings (ICDs) for details.Dimensions do not include brackets.

4. See notice below before mixing signs with different types of display technology.

IMPORTANT!

Max 3000 sign systems that include Ultra display technology require updatedsoftware. Software with a date of March 16, 1999 (or later) is compatible with allprevious signs. Refer to section 2 for instructions on how to check software date.

1.4 SIGN SYSTEM SETUP

Once installed, Luminator signs operate automatically. Each sign receives bi-directionalcommunication via Luminator Operator’s Display and Keyboard II (ODK II). Signs are shippedready for use, but a transit authority may change messages, software, or sign location. Thefollowing paragraphs give instructions for making such changes.

1.4.1 Software

There are three different software programs installed in the ODK II:

• Boot Code

• Application Code

• Message Listing

The Boot Code is embedded on the EPROM installed in the ODK II. This software can only bereplaced by Luminator factory personnel. Boot Code version data is displayed momentarilywhen power is applied to the ODK II.

The Application Code (SCU.LOD) is loaded into flash memory. For systems shipped afterJune, 1999, the current version of this code is momentarily displayed when power is applied tothe ODK II. The application code may be upgraded using a PCMCIA flash memory card.

The Message Listing contains customer route and display information. This software ismaintained by the transit authority. New and revised listings may be loaded using either thePCMCIA card or the Message Transfer Unit (MTU). The MTU can only be used on systemswith the optional MTU port. This port is a 4-pin circular plastic connector. Refer to Section 2 forinstructions on how to load new message listings.

1.4.2 Sign Addresses

Each sign has a unique address so that each sign receives only pertinent display data.

Each sign converts display instructions from the ODK II into commands that control thecolor/position of each flip dot.

Each sign can display a unique message as programmed in the message listing.



1-5

Each sign’s address is selected by an eight position dual in-line pin (DIP) switch. DIP switchsettings determine sign address. Each sign’s DIP switch is set to a different address. Each signis different in size and may display the same message in a different manner, or may display adifferent message. The DIP switch settings are shown in Figure 1-2.

Refer to the transit authority’s Message Writer listing for appropriate addresses.

SwitchLabel

1 2 3 4 5 6 7 8

C = CLOSED

O = OPENFunction

Run/Test

Blanking:Hardware/Software

Sign Address (Binary Values)

SignTyp.

Addr. Settings0=RUN

(Default)0=HDWR(Default) C=32 C=16 C=8 C=4 C=2 C=1

Front Sign 2 OPEN OPEN OPEN OPEN OPEN OPEN CLOSED OPEN

Side Sign 3 OPEN OPEN OPEN OPEN OPEN OPEN CLOSED CLOSED

Rear Sign 4 OPEN OPEN OPEN OPEN OPEN CLOSED OPEN OPEN

Route Sign 5 OPEN OPEN OPEN OPEN OPEN CLOSED OPEN CLOSED

Figure 1-2 Typical Address Switch Settings

Each sign may be programmed for hardware or software using DIP switch number 2 on the flipdot controller printed wiring assembly. See Figure 1 - 2. There are two options for blanking:

• HARDWARE BLANKING - When hardware blanking is enabled, the sign will blank asswitched power is turned off.

• SOFTWARE BLANKING - When software blanking is enabled on a sign, the sign willmaintain its last message for a specified length of time. When the programmed timerexpires, the ODK II blanks all the signs in the system and then shuts down. The user canprogram the delay (in minutes) through the ODK II Mode B.

NOTE: Any signs in the system with hardware blanking enabled will blank immediatelywhen switched power is removed. Only signs with software blanking enabled will delayblanking after switched power is removed.



1-6

• SELF-TEST MODE – To verify the operation of a sign, set DIP switch number 1 to theclosed position. Set all other switches the open position. Remove, then restore power. Thedisplay will display a test pattern. NOTE: This test does not verify operation of systemcommunications.

1.4.3 Changing Address Switch Settings

Open sign to gain access to DIP switch on flip dot controller printed wiring assembly.

NOTE: Actual addresses will vary from system to system. Consult your system ICD or contactyour Luminator representative.

Set address per Figure 1 – 2.

After address switch settings are changed, power must be cycled off and then on for the newsettings to be recognized.

Close and secure sign.

1.5 ODK II SETUP

The ODK II operates on 18 to 33 VDC power. It passes FCC part 15, class B for lower risk ofelectromagnetic interference (EMI) problems.

The ODK II can be flush-mounted in a vehicle panel, or it can be mounted on a stalk near theoperator.

The ODK II and most signs are equipped with two circular plastic connectors (CPC).Communication signals, switched power, unswitched power, light emitting diode (LED) power,and ground circuits are routed through both CPCs. The sign data connectors can plug intoeither J2 or J3.

A two-pin AMP Mate-N-Lok II connector carries external emergency signal. Application of 24VDC between pins 1 and 2 starts the emergency response if programming enables thatresponse.

The 9-pin D-type connector carries all customer interface communication circuits; it does notcarry any power or LED power signals. This connector carries GIP protocol RS-232 signals,auxiliary J1708 protocol RS-485 signals, and it will carry expansion RS-485 signals whenenabled.

The sign system is controlled through programmed instructions stored in ODK II memory andthrough its front panel controls. Messages displayed anywhere in the system can be displayedon the ODK II front panel vacuum fluorescent display (VFD).

ODK II controls and indicators are shown in Figure 1 - 3.



1-7

Figure 1-3 Operator’s Display and Keyboard II (ODK II) Controls

ODK II Keys and their functions are as follows:

[MENU], used to access advanced programming options.

[SELECT], press to select additional characters G-Z on message entry.

[MESSAGE TEXT], is not currently used.

[ROUTE], press to allow route number entry. This function is determined by transit authorityprogramming.

[P/R], press to enable public relations message code entry. This switch may not be enabled ifpublic relation messages are not available.

DEST [A] and DEST [B], enable respective destination message code entry or messagedisplay change. These switches are permanently enabled.



1-8

[0] through [9], enter message codes. These switches are permanently enabled, but aresequence dependent. They function only after a destination or enabled public relations switch ispressed.[A] through [F], enter message codes in conjunction with [0] through [9] switches, and aresequence dependent. These switches are typically enabled for code entry only if the messagecodes contain these characters.[ENTER], activate the selected message code. This switch is permanently enabled, but issequence dependent. It functions only if the code entry field (indicated on the message displayafter pressing a destination or enabled public relations switch) contains a code.

The following features are available in the advanced options (maintenance) menu:

• Mode 1: SET ODK ADDRESS – The ODK II can be configured to display the messagefrom any sign on the vehicle. Set the ODK II address to match the address of the sign to bemonitored. [Default = 0 (Front Sign)].

• Mode 2: KEYPAD TEST – Allows the user to confirm proper operation of the keypad. Whenenabled, each key displays a unique hexadecimal code.

• Mode 3: EMERGENCY MESSAGE – Determines whether an emergency message is resetmanually or automatically (Default = manual).MANUAL: Reset assumes the emergency input is wired to a MOMENTARY (i.e. NO) inputswitch. The operator resets the display by entering a valid destination number on theODK II.AUTOMATIC: Reset assumes the emergency input is wired to a MAINTAINED CONTACTinput switch (e.g. SPST or SPDT). The sign reverts to normal operation as soon as theemergency input signal is removed.

• Mode 4: DISPLAY TEST – Allows the user to confirm proper operation of the display.

• Mode 5: ODK TYPE – Displays current ODK configuration. This configuration is set by theMessage Writer program.

• Mode 6: APPLICATION CODE VERSION – Displays current revision of SCU.LOD code.

• Mode 7: Not applicable.

• Mode 8: DISPLAY BRIGHTNESS – Allows user to set brightness from 25 – 100%(Default = 100).



• Mode A: Not applicable.

• Mode B: BLANKING DELAY – Allows the user to set software blanking delay in minutes.This function only works on signs configured for Software Blanking.(See Figure 1 – 2)(Default = 0).

• Mode C: MAX TOKENS – Allows user to set maximum number of tokens in the system.Note: DO NOT exceed one (1) token per system without consulting Luminator CustomerService. (Default =1)

• Mode D: DISPLAY POLL INFO – Allows user to monitor the ODK as it polls each sign inthe system.

• Mode E: Not applicable.

• Mode F: Not applicable.



1-9

1.6 ODK II STARTUP AND NORMAL OPERATION

When the sign system is first powered up, the ODK II indicates “SYSTEM INITIALIZE . .PLEASE WAIT”. This message is then followed by a scrolling dot which indicates the ODK IIcommunication has not been established. Once communication has been established, the lastmessage entered before power shutdown is displayed on the ODK II.

All messages are selected at the ODK II; such messages include destination, public relations(P/R), and emergency.

If enabled by transit authority programming, the emergency message on the vehicle is activatedwhen the operator toggles or depresses a vehicle’s emergency switch. When the vehicle’sswitch is activated, power is applied to the ODK II emergency circuit and the emergencymessage is displayed.

Any message can be displayed at any time during normal operation by entering a new messagecode.

A valid destination must be entered before public relations message entry.

The sign system begins operation as soon as it is turned on, but there are some operatorfunctions. Examples of basic ODK II operating procedures follow.

Destination “A” or “B” may be used.

Example: To enter and display message #15, push DEST A, 1,5, ENTER wait 5 seconds

Example: Display public relations (add on) message #12, push P/R, 1,2, ENTER wait 5seconds

Example: Recall destination “A” and display, push DEST A, ENTER wait 5 seconds.



1-10

THIS PAGE IS INTENTIONALLY BLANK.



2-1

SECTION 2 MAINTENANCE AND TROUBLESHOOTING

2.1 INTRODUCTION

This section provides sign system maintenance and troubleshooting instructions, instructionsfor removal and installation of the ODK II, and cleaning instructions.

2.2 MAINTENANCE

The MAX 3000 signs do not require any special cleaning or maintenance. The only cleaningrequirement is to avoid cleansers, solvents, rags, or brushes that might scratch or damageplastic surfaces and seals. Clean water on a soft rag is usually sufficient. Heavy grime may beremoved with mild soap and water on a soft clean rag. Soap solutions should be rinsed off withclean water to avoid visible soap film after drying. Dirty exterior signs can usually be cleanedadequately by normal vehicle washing. No other maintenance is required.

2.3 TROUBLESHOOTING

The following tables provide troubleshooting guides for an ODK II and MAX 3000 signs. If theproblem is not solved, contact your Luminator representative.

CAUTION

BEFORE REMOVING OR REPLACING PARTS, BE SURE POWER IS OFF TO SIGNSYSTEM.

2.3.1 Operator’s Display and Keyboard II (ODK II) Troubleshooting

Table 2-1 ODK II Troubleshooting

SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION

No ODK II display indications. No voltage to ODK II . Check for proper cable connections fromsign power supply board to J2 pins 1 and 2on ODK. Repair or replace connectors orcable..

Defective ODK. Replace ODK.

Scrolling dot appears on ODK II(pac-man).

Loose/defective RS-485 signalcable(s) or power supply cable.

Ensure RS-485 cable and power supplycable are secured properly.

No ODK II message or codeentry indications of any kind.

Defective ODK. Momentarily turn off power to signsystem/ODK. If operation is not restoredupon power activation, replace ODK.



2-2

Table 2-1 ODK II Troubleshooting


“Exceeded Range” or “InvalidMessage Code” indicationappears on display.

Invalid message code entry withrespect to programming.

Enter a valid DEST code.

Update programming. Restore sign systemto operating condition.

Replace ODK II

2.3.2 Sign Troubleshooting

The following tables provide troubleshooting guides for a MAX 3000 sign. Troubleshootingprocedures are the same for front, side, route, dash, and rear signs.

CAUTION

TO AVOID DAMAGE TO RS-485 DEVICES, DO NOT UNPLUG OR CONNECT ANY SIGNINPUT HARNESS WITH POWER APPLIED TO SIGN.

CAUTION

ELECTROSTATIC SENSITIVE DEVICES.

ELECTROSTATIC CHARGE PREVENTION IS RECOMMENDED. USE WRIST GROUNDINGSTRAP AND/OR ANTISTATIC GROUNDED FLOOR MAT WHILE HANDLING THIS PWA.PLACE THE PWA IN an ANTISTATIC BAG FOR TRANSPORTING AND STORING.



2-3

Table 2-2 Troubleshooting, No Sign Automatic BlankingSYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION

Message remains on signdisplay after power down.

Incorrect voltage inputconnections.

Check switched and battery power to sign.

Internal power cableassembly.

Check connections of internal power cableassembly.Substitute known good internal power cableassembly. Replace defective internal powercable assembly.

Sign power supplyPWA.

Check blanking signal from sign power supplyPWA. Replace defective sign power supplyPWA.

Flip dot controller PWA. Substitute known good flip dot controllerPWA. Replace defective flip dot controllerPWA.

Software blankinginvoked.

Check blanking delay programmed into theODK II.Set blanking switch on sign to hardware.

Table 2-3 Troubleshooting, Blank (No Image) Sign Display, or Slow/Erratic MessageUpdate


Blank display or slow/erraticmessage update.

Blank message. Check message code on ODK. Refer totransit authority message listing referenceand check for blank or legible message.Enter code for legible message.

No power to sign powersupply PWA or openfuse.

Look at sign power supply PWA LEDs. Checkor replace fuse on sign power supply PWA.

Check condition and connections of wiring tosign power supply PWA. Repair or replaceDC power cable assembly.



Check internal power cable assemblyconnections.

Substitute known good internal power cableassembly. Replace defective internal powercable assembly.

Incorrect or duplicateaddress switchsetting(s).

Check and reset suspect and/or all RS-485address switches in the sign system.



2-4

Table 2-4 Troubleshooting Sign Display Flip Dots


One or random flip dotserratic or inoperative.

Stuck flip dots. Gently bump display assembly and/or gentlyfree flip dots with finger.

Loose displayconnection.

Re-seat display board connectors.Check condition and connections of cableassemblies.Substitute known good controller/cableassemblies. Replace defectivecontroller/cable assemblies.

Display assembly. Substitute known good display assembly.Replace defective display assembly.

Defective controllerPWA assembly.

Substitute known good controller/cableassemblies. Replace defectivecontroller/cable assemblies.

Lower rows erratic. Display assembly. Substitute known good display assembly.Replace defective display assembly.


Check internal power cable assemblyconnections.Substitute known good internal power cableassembly. Replace defective internal powercable assembly.


One display board notilluminating.

Display connectorpartially disconnected.

Verify secure conections.

Display board. Replace display board.

One flip dot column notilluminating.

Bad LED strip. Replace display board.

Entire sign display notilluminating

No lamp power. Turn on lamp power.

Failed power supply. Replace power supply PWA.



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2.4 ODK II REMOVAL AND INSTALLATION

Note: Return a malfunctioning or damaged ODK II to Luminator for replacement or repair.The ODK II can only be repaired by Luminator personnel.

2.4.1 REMOVAL

a. Turn off power to the ODK II.

b. With a phillips screwdriver, loosen two front bezel screws (one on each side of the ODK II).As each screw turns, the threaded cam latch behind the panel will turn to release its grip.

c. When both screws are loosened, lift the ODK II out of the panel and disconnect wiring at itsrear. Be sure wires are retained and not free to fall out of reach behind the panel.

2.4.2 INSTALLATION

a. Connect vehicle wiring to the ODK II connectors. (See Section 3)

b. Put the ODK II in position in the vehicle and secure by tightening the phillips-head screw ateach end of the front panel. As the screw turns, a cam latch swings out behind the vehiclepanel to hold the ODK II in position when the screw is tight.

c. Restore the sign system to operating condition.

2.5 LOADING NEW SOFTWARE

2.5.1 By Flash Memory

Flash memory program download through the ODK II front panel connector is the standardmethod of updating ODK programming. A connector for PCMCIA flash memory cards is locatedbehind a protective rubber cover on the front of the ODK II. Flash memory cards programmedby the transit authority are automatically read when they are inserted. While they are beingread, a confirmation message appears on the ODK II display. Flash memory cards are availablein various storage sizes, and they can be loaded through laptop computers or attachments toany PC. Download using flash memory as follows.

a. Peel the rubber cover out of the ODK II front panel connector slot.

b. Plug the pre-programmed PC card flash memory into the ODK II front panel connectorslot.

c. Display will ask "ARE YOU SURE YOU WANT TO UPDATE THE SCU.LOD". Press anykey to start upload.



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d. Watch the ODK II panel display. It will say "DOWNLOADING" until program update isfinished. When program update is done, the display will say "DOWNLOADSUCCESSFUL". Download takes only a few seconds.

e. When the display says "DOWNLOAD SUCCESSFUL", remove the PC card flashmemory and close the front panel connector slot with the rubber cover.

f. Check for proper sign operation.

2.5.2 By MTU

Message transfer unit (MTU) program download is only available as an optional customer-selected method of updating ODK programming. Download using an MTU as follows.

a. Turn sign system power off.

b. Find the MTU programming port 4-pin CPC connector and plug the MTU into that CPC.NOTE: On some installations it may be necessary to remove the ODK II to gain accessto the MTU program port.

c. Turn sign system power on.

d. Watch the MTU display. It will say DOWNLOADING until program update is finished.When program update is done, the display will say FINISHED. Download takes only a fewseconds.

e. When the display says FINISHED, disconnect the MTU from the ODK II.

f. Check for proper sign operation.

2.6 CHECK APPLICATION SOFTWARE DATE

The steps that follow make the ODK II display the revision date of its application software. Donot perform this procedure unless it is necessary.

a. Press the ODK MENU key.

b. Enter the following number using the ODK II numerical keys: 4246511 .

c. The ODK II display will ask “WHAT MODE?”. Enter the number 6 with the ODK numericalkey.

d. The ODK display will show the date of its software, such as “MARCH 16, 1999”.

NOTE: Systems that include Ultra – style signs require ODK II application software dated“March 16, 1999” or later.

Documents

INFORMATION DISPLAY SYSTEM MANUAL WITH SPARE …apps2.academybus.com/garage/NewFlyer/PDF/903416F.pdfprovided the products are operated under normal conditions and within the limits