Information and Communications Technology Training …6. ICA40305 Certificate IV in Information Technology (Websites)_____ 107 7. ICA40405 Certificate IV in Information Technology

ICA05 Information and Communications Technology Training Package Version 2

Volume I of II Preliminary Information; Overview of Training Packages; Introduction to the ICA05 Training Package; Qualifications Framework; Assessment Guidelines and Competency Standards (Analyse and Design; Build; and Documentation) This is Volume I of II Volumes. This volume should not be used in isolation but in the context of the whole endorsed Training Package, including:

Volume II: Competency Standards: Implement; Strategy Planning; Support; Team Work; Test; Use; and Imported

The material contained within this volume is part of the endorsed component of the ICA05 Information and Communciations Technology Training Package endorsed by the National Quality Council (NQC) on 9 October 2005 and agreed by the Minister. This Training Package is to be reviewed by 30 November 2008. Modifications have been made to this Training Package since endorsement to enhance units of competency by explicit inclusion of Employability Skills.

ICA05 Information and Communications Technology Training Package © Commonwealth of Australia, 2007

The views expressed in the copyright work do not necessarily represent the views of the Commonwealth of Australia. This work is copyright and licensed under the AEShareNet Free for Education instant licence (AEShareNet-FfE Licence). The onus rests with you to ensure compliance with the AEShareNet-FfE Licence and the following is merely a summary of the scope of the licence. When you obtain a copy of material that bears the AEShareNet-FfE Licence mark by legitimate means, you obtain an automatic licence to use and copy the work in whole or in part, solely for educational purposes. Individual learners may: 1 use the material personally for their education such as including it, with proper attribution, in work that is performed in the course

of that education 2 make unlimited copies, in whole or in part, of the material. Organisations may: 1 use the material within the organisation or for the services provided by the organisation 2 make or give copies to learners 3 charge for the education provided 4 charge learners for the material on a cost-recovery basis. Conditions for the licence can be found at www.aesharenet.com.au/FfE2. Queries regarding the standard AEShareNet-FfE Licence conditions should be directed to the AEShareNet website at www.aesharenet.com.au/help/support. In addition to the standard AEShareNet-FfE Licence conditions, the following special conditions apply. 5 The copyright work must only be used in Australia and New Zealand. 6 You are not permitted to develop either an edited version or enhancements of the licensed material. Use of this work for purposes other than those indicated above, requires the prior written permission from the Commonwealth. Requests should be addressed to Training Copyright, Department of Education, Science and Training, GPO Box 9880 Canberra City, ACT, 2601 or email [email protected]. This work is the result of wide consultations with Australian industry participants. It is a collaborative view and does not necessarily represent the view of the Department of Education, Science and Training (DEST) or any specific body. For the sake of brevity it may omit factors which could be pertinent in particular cases. While care has been taken in the preparation of this Training Package, DEST and the original developer do not warrant that any licensing or registration requirements specified here are either complete or up-to-date for your State or Territory. DEST and the original developer do not accept any liability for any damage or loss (including indirect and consequential loss) incurred by any person as a result of relying on the information contained in this Training Package. The Commonwealth, through DEST, does not accept any liability to any person for the information or advice (or the use of such information or advice) provided in this material or incorporated into it by reference. The information is provided on the basis that all persons accessing this material undertake responsibility for assessing the relevance and accuracy of its content. No liability is accepted for any information or services that may appear in any other format. No responsibility is taken for any information or services that may appear on any linked websites.

Published by: Innovation & Business Skills Australia Ltd

Level 2, Building B, 192 Burwood Road Hawthorn VIC 3122 Phone: +61 3 9815 7000 Fax: +61 3 9815 7001 www.ibsa.org.au e-mail: [email protected]

First published: November 2005

Stock Code Number: BICA05R1

ISBN: 978-1-921108-77-8

Printed by: Solutions Digital

AESharenet Code: P

Print Version No: 2

Release Date: August 2007

To be reviewed by 30 November 2008 (under continuous improvement) ICA05 Version 2 © Commonwealth of Australia, 2007 i

ICA05 Information and Communications Technology Training Package Version 2

Endorsed Component Volume I of II

This document comprises Volume I of II of the endorsed component and must be used in conjunction with Volume II of this Training Package. VOLUME I comprises

VOLUME II comprises

Section 1 Introduction

1.1 Preliminary Information

1.2 Overview of Training Packages

1.3 Introduction to the ICA05 Training Package

1.4 Qualifications Framework

1.5 Assessment Guidelines

1.6 Competency Standards

Units of Competency by Field

Section 2 Analyse and Design

Section 3 Build

Section 4 Documentation

Units of Competency by Field

Section 5 Implement

Section 6 Strategy Planning

Section 7 Support

Section 8 Team Work

Section 9 Test

Section 10 Use

Section 11 Imported Units

Index of Units (by Unit Title)

This package was endorsed by the National Training Council (NQC) on 9 October 2005 and is scheduled for review by 30 November 2008.

ICA05 Version 2 To be reviewed by 30 November 2008 (under continuous improvement) ii © Commonwealth of Australia, 2007

Acknowledgements

The IT Skills Hub as redeveloper of the Information and Communications Technology (ICT) Training Package acknowledges the particular contributions of its governance principals and consultants on the project: Mr Garry Emanuel, General Manager Learning and Organisation Development Optus, as Chair, Project Steering Group and member Education and Training Council Ms Cherry Cole, Principal Knightsridge Business Solutions Pty Ltd, as Consultant/Project Manager Mr Michael Scutter, Principal Lecturer Adelaide Institute of TAFE, as Lead Consultant of national development teams Mr Steve McDonald, as Director Education and Training, IT Skills Hub Mr Leo van Neuren, as Executive Officer IT&Titab (now merged with IT Skills Hub) Mr Eddie Hardman, as initial ANTA case loader for the ICT sector Ms Linda Arnold, as endorsement process case loader for ICA05 Additionally, all members of the Project Steering Group (PSG) are thanked and commended for their interest, support, active participation and guidance over the period of the package development process.

PSG Members Mr Kevin Fothergill, Registrar TITAB Cabler Registry Services Division, CITT Mr Bruce Clifford, Swinburne University of Technology Ms Agnes Vukovic, Business, Arts & Information Technology Curriculum Centre, TAFE NSW Mr Mike McNabb, EPIC Industry Training Board Ms Anne Hazell, Department of Education & Children’s Services, South Australia Mr David Little, Bon Velo Pty Ltd Ms Cheryl Pyke, CTCS Pty Ltd Mr Sam McCurdy, Office of Training & Tertiary Education, Dept of Education & Training, Victoria Ms Natalie O’Brien, IT Skills Hub Ms Leanne Smith, Department of Defence, Canberra Mr David Morgan, The Work Lab, Hobart Mr Dennis Lee, Prosoft Ms Marie Manidis, CREATE Australia Ltd Ms Bill Roberts, WA Information, Electrotechnology and Utilities Industry Training Council (IEU) Ms Allyson Wedrat, Communications, IT & Printing Industry Training Advisory Board, ACT Mr Dominic Schipano, Communications and Information Technology Training Ltd (CITT) Ms Danika Bakalich, CompTIA Ms Brenda Aynsley, Vice President, Australian Computer Society (ACS) Mr Shane Earls, Skillstrack21 Mr Russell Phillipson, Department of Education & Children’s Services, South Australia Mr Andrew Lindhjem, WA Information, Electrotechnology & Utilities Industry Training Council (IEU) Ms Kerry Ives, Communications and Information Technology Training Ltd (CITT) Mr Craig O’Halloran, Business, Retail & IT Training Advisory Council (BRITTAC), NT Ms Belinda Smith, SmithComyn & Associates Mr Patrick McArdle, NSW TAFE Ms Madeline Fernbach, Office of Training & Tertiary Education, Dept of Education & Training, Victoria Mr John Scott, Office of Training & Tertiary Education, Dept of Education & Training, Victoria Ms Joanne Skoien, Workplace Connect, Victoria

Section 1 Introduction Table of Contents

To be reviewed by 30 November 2008 (under continuous improvement) ICA05 Version 2 © Commonwealth of Australia, 2007 iii

1 Section 1 Introduction

Table of Contents

Acknowledgements ______________________________________________________ ii PSG Members __________________________________________________________ ii

1 Section 1 Introduction ________________________________________________________ iii

Table of Contents ________________________________________________________________ iii Other Sections in this Training Package ______________________________________ v

1.1: Preliminary Information ________________________________________________________1 Important Note to Users __________________________________________________ 1 Version Modification History Table _________________________________________ 2 ICA05 Information and Communications Technology Training Package – Mapping of Qualifications __________________________________________________________ 3 ICA05 Information and Communications Technology Training Package – Mapping of Units______________________________________________________________________ 5 Scope and Coverage of ICA05 ____________________________________________ 35 ICA05 ICT Training Package: Impact and Influence ___________________________ 36 List of AQF Qualifications _______________________________________________ 36 ICA05 ICT Training Package (Version 2) Units of Competency__________________ 37 Imported Units ________________________________________________________ 38 Mapping of Qualifications _______________________________________________ 40

1.2: Overview of Training Packages __________________________________________ 41 What is a Training Package?______________________________________________ 41 Training Package Components ____________________________________________ 42 Training Package, Qualification and Unit of Competency Codes _________________ 43 Training Package, Qualification and Unit of Competency Titles __________________ 45

1.3: Introduction to the ICA05 Training Package _______________________________ 47 ICT as a ‘Broader’ Industry Sector _________________________________________ 47 Outcomes of the ICA99 review (in brief) ____________________________________ 48 Australian and International Standards ______________________________________ 50 Vendor Certification and Industry Standards _________________________________ 52 Ethics and the ICT Workforce ____________________________________________ 56 Code of Ethics (ACS) ___________________________________________________ 59 ACS Code of Ethics ____________________________________________________ 59 Code of Professional Conduct and Professional Practice ________________________ 61 Introduction ____________________________________________________________ 61 Code of Professional Conduct _______________________________________________ 62

Table of Contents Section 1 Introduction

ICA05 Version 2 To be reviewed by 30 November 2008 (under continuous improvement) iv © Commonwealth of Australia, 2007

1.4: Qualifications Framework _______________________________________________67 The Australian Qualifications Framework____________________________________67 New Qualifications in the Australian Qualifications Framework __________________70 Employability Skills_____________________________________________________72 ICA05 Qualifications Framework __________________________________________78 ICA05 Qualifications ____________________________________________________84

1. ICA10105 CERTIFICATE I IN INFORMATION TECHNOLOGY ______________ 85 2. ICA20105 Certificate II in Information Technology___________________________ 88 3. ICA30105 Certificate III in Information Technology __________________________ 91 4. ICA40105 Certificate IV in Information Technology (General) __________________ 96 5. ICA40205 Certificate IV in Information Technology (Support) _________________ 103 6. ICA40305 Certificate IV in Information Technology (Websites) ________________ 107 7. ICA40405 Certificate IV in Information Technology (Networking)______________ 112 8. ICA40505 Certificate IV in Information Technology (Programming) ____________ 116 9. ICA40605 Certificate IV in Information Technology (Testing) _________________ 120 10. ICA40705 Certificate IV in Information Technology (Systems Analysis and Design) 125 11. ICA40805 Certificate IV in Information Technology (Multimedia) ______________ 128 12. ICA50105 Diploma of Information Technology (General)_____________________ 133 13. ICA50205 Diploma of Information Technology (Project Management) __________ 139 14. ICA50305 Diploma of Information Technology (Systems Administration) ________ 144 15. ICA50405 Diploma of Information Technology (Networking)__________________ 147 16. ICA50505 Diploma of Information Technology (Database Design and Development)151 17. ICA50605 Diploma of Information Technology (Website Development) _________ 154 18. ICA50705 Diploma of Information Technology (Software Development) ________ 158 19. ICA50805 Diploma of Information Technology (Systems Analysis and Design) ___ 161 20. ICA50905 Diploma of Information Technology (Multimedia) _________________ 164 21. ICA60105: Advanced Diploma of Information Technology (Process improvement)_ 169 22. ICA60205: Advanced Diploma of Information Technology (Network Security) ____ 175

1.5: Assessment Guidelines _________________________________________________179 Introduction __________________________________________________________179 Assessment System Overview ____________________________________________179 Benchmarks for Assessment _____________________________________________179 Australian Quality Training Framework Assessment Requirements_______________179 Pathways ____________________________________________________________181 Designing Assessment Tools _____________________________________________185 Conducting Assessment _________________________________________________187 Formative and Summative Assessment _____________________________________188 An Industry Assessment Model ___________________________________________189 Holistic or Integrated Assessment _________________________________________190 Key Players in Assessment ______________________________________________192 Code of Practice_______________________________________________________194 Delivery and assessment of Employability Skills _____________________________195 Diversity, Equity and Accessibility ________________________________________196 Information on Training and Assessment for People with Special Needs __________198 Information on Training and Assessment for People from Aboriginal or Torres Strait Islander Backgrounds___________________________________________________202

Section 1 Introduction Table of Contents

To be reviewed by 30 November 2008 (under continuous improvement) ICA05 Version 2 © Commonwealth of Australia, 2007 v

Language, Literacy and Numeracy ________________________________________ 206 Accessibility _________________________________________________________ 210 Schools and Institutional Contexts ________________________________________ 212 Work Placements _____________________________________________________ 215 Learning and Assessment of Competencies in a Simulated Environment __________ 215

1.6: Competency Standards ________________________________________________ 215 What is Competency? __________________________________________________ 215 Contextualisation of Units of Competency by RTOs __________________________ 215 Components of Units of Competency ______________________________________ 215 Employability Skills in Units of Competency _______________________________ 215 ICA05 Units of Competency_____________________________________________ 215 Understanding ICA05 Units with Pre-requisites, Corequisites and Linkages _______ 215 Importing Units from Other Training Packages ______________________________ 215 Special Applications of Units from Other Training Packages ___________________ 215

Appendix A: Summary of Units of Competency and their Pre-requisites___________ 215

Appendix B: Qualification and Units of Competency Mapping Charts – ICA99 to ICA05 Version 1___________________________________________________________________________215

Qualifications Mapping Chart ______________________________________________ 215

Units of Competency Mapping Chart ________________________________________ 215

Other Sections in this Training Package

Section 2 Analyse and Design – Units of Competency

Section 3 Build – Units of Competency

Section 4 Documentation – Units of Competency

Section 5 Implement – Units of Competency

Section 6 Strategy Planning – Units of Competency

Section 7 Support – Units of Competency

Section 8 Team Work – Units of Competency

Section 9 Test – Units of Competency

Section 10 Use – Units of Competency

Section 11 Imported Units

Index of Units (by Unit Title)

Section 1 Introduction 1.1 Preliminary Information

To be reviewed by 30 November 2008 (under continuous improvement) ICA05 Version 2 © Commonwealth of Australia, 2007 1

1.1: Preliminary Information

Important Note to Users Training Packages are not static documents; they are amended periodically to reflect the latest industry practices and are version controlled. It is desirable that the latest version is always used. Check the version number before commencing training or assessment.

The version number of this Training Package is located below the copyright statement on the imprint page (the page after the title page).

Users should check whether this is the latest version by going to the National Training Information Service (www.ntis.gov.au) and locating information about the Information and Communications Technology Training Package.

Alternatively, the number of the latest version can be provided by the Innovation and Business Industry Skills Council (trading as Innovation & Business Skills Australia or IBSA) at www.ibsa.org.au

Version Number Conventions The primary release Training Package is Version 1. When changes are made to a Training Package, sometimes the version number is changed and sometimes it is not, depending on the extent of the change. When a Training Package is reviewed, it is considered to be a new Training Package for the purposes of version control, and it becomes Version 1. In the case of ICA05, changes have been made to the primary release version of Information and Communications Technology Training Package and is therefore Version 2. This version number should not be confused with the Training Package’s national code (which remains the same during its period of endorsement).

Explanation of the Review Date The review date (shown on the title page and in the footer of each page) indicates when the Training Package is proposed for review in the light of changes such as changing technologies and circumstances. The Training Package review date is not an expiry date. Endorsed Training Packages and their components remain current until they are reviewed or replaced. In the case of ICA05, its review date is 30 November 2008.

Continuous improvement

The National Quality Council (NQC) has determined that the initial intensive development phase of Training Packages is complete and that it is time for the emphasis to move to ensuring the currency of Training Packages and to improving their ‘fitness for purpose’. Consequently, future emphasis will be on improving Training Packages through periodic review balanced by a continuum of Training Package maintenance, endorsement and implementation, referred to as continuous improvement.

Continuous improvement will focus on information gathering and analysis in a context of industry engagement, market intelligence and product development.

1.1 Preliminary Information Section 1 Introduction

ICA05 Version 2 To be reviewed by 30 November 2008 (under continuous improvement) 2 © Commonwealth of Australia, 2007

The fitness for purpose and currency of Training Packages will continue to be monitored by the NQC in a three year cycle, but determinations will be made on the basis of evidence of continuous improvement and sufficiency of consultative processes.

A full review of a Training Package may still be undertaken where evidence of continuous improvement is not considered to be sufficient, or where consultation indicates the need. This may be requested by the NQC or by the ISC.

Training Package coding will be updated every three years in line with NQC processes.

Continuous improvement processes will be used following the first review of each Training Package, except in cases where the time elapsed since the last review indicates a need for a full review.

Version Modification History Table Version Release Date Comments

2 TBC Employability Skills mandatory text included in the introduction, qualification guidelines, assessment guidelines and each unit of competency.

Employability Skills mandatory statement inserted in all units and Employability Skills explicitly expressed in all units – ‘maintain knowledge of industry products and services’ added to Role Context in every unit.

Minor additions to the following units to enhance Employability Skills:

• ICAS3234B Care for computer hardware

• ICAU1128B Operate a personal computer

• ICAU2005B Operate computer hardware

• ICAU2006B Operate computing packages

• ICAU2013B Integrate commercial computing packages

• ICAU2231B Use computer operating system.

Category 1 changes made to correct typos, unit titles, clarify prerequsite unit requirements for qualifications, minor formatting errors.

1 November 2005 ICA05 replaces the predecessor package ICA99 Information Technology Training Package (Version 3).

Further information about transition and mappings between ICA05 and its predecessor package ICA99 Version 3 can be found later in this section.



The chart below and on the following pages shows the correlation between qualifications and competency units previously contained in Version 1 of ICA05 Information and Communications Technology Training Package and those contained in the current ICA05 Information and Communications Technology Training Package, Version 2, including previous unit codings and current unit codings.

Please note that the following pages provide a brief explanation of changes to units and should only be used as an indicative tool. It is important that organisations review existing material and resources to ensure that specific changes to units of competency have been noted and their delivery and assessment materials adapted where necessary.

Refer to Appendix B for the correlation between qualifications and competency units previously contained in ICA99 and those contained in Version 1 of the ICA05 Information and Communications Technology Training Package.

ICA05 Information and Communications Technology Training Package – Mapping of Qualifications

ICA05 Version 2 Qualification Code

ICA05 Version 2 Qualification Title



Comments in relation to previous iteration of the Training Package

ICA10105 Certificate I in Information Technology

ICA10105 Certificate I in Information Technology

No change

ICA20105 Certificate II in Information Technology

ICA20105 Certificate II in Information Technology

No change

ICA30105 Certificate III in Information Technology

ICA30105 Certificate III in Information Technology

No change

ICA40105 Certificate IV in Information Technology (General)

ICA40105 Certificate IV in Information Technology (General)

No change

ICA40205 Certificate IV in Information Technology (Support)

ICA40205 Certificate IV in Information Technology (Support)

No change

ICA40305 Certificate IV in Information Technology (Websites)

ICA40305 Certificate IV in Information Technology (Websites)

No change

ICA40405 Certificate IV in Information Technology (Networking)

ICA40405 Certificate IV in Information Technology (Networking)

No change

ICA40505 Certificate IV in Information Technology (Programming)

ICA40505 Certificate IV in Information Technology (Programming)

No change

ICA40605 Certificate IV in Information Technology (Testing)

ICA40605 Certificate IV in Information Technology (Testing)

No change

ICA40705 Certificate IV in Information Technology (Systems Analysis and Design)

ICA40705 Certificate IV in Information Technology (Systems Analysis and Design)

No change

ICA40805 Certificate IV in Information Technology (Multimedia)

ICA40805 Certificate IV in Information Technology (Multimedia)

No change

ICA50105 Diploma of Information Technology (General)

ICA50105 Diploma of Information Technology (General)

No change







Comments in relation to previous iteration of the Training Package

ICA50205 Diploma of Information Technology (Project Management)

ICA50205 Diploma of Information Technology (Project Management)

No change

ICA50305 Diploma of Information Technology (Systems Administration)

ICA50305 Diploma of Information Technology (Systems Administration)

No change

ICA50405 Diploma of Information Technology (Networking)

ICA50405 Diploma of Information Technology (Networking)

No change

ICA50505 Diploma of Information Technology (Database Design and Development)

ICA50505 Diploma of Information Technology (Database Design and Development)

No change

ICA50605 Diploma of Information Technology (Website Development)

ICA50605 Diploma of Information Technology (Website Development)

No change

ICA50705 Diploma of Information Technology (Software Development)

ICA50705 Diploma of Information Technology (Software Development)

No change

ICA50805 Diploma of Information Technology (Systems Analysis and Design)

ICA50805 Diploma of Information Technology (Systems Analysis and Design)

No change

ICA50905 Diploma of Information Technology (Multimedia)

ICA50905 Diploma of Information Technology (Multimedia)

No change

ICA60105 Advanced Diploma of Information Technology (Process Improvement)

ICA60105 Advanced Diploma of Information Technology

No change

ICA60205 Advanced Diploma of Information Technology (Network Security)

ICA60205 Advanced Diploma of Information Technology (Network Security)

No change



ICA05 Information and Communications Technology Training Package – Mapping of Units

ICA05 Version 2 Unit Code

ICA05 Version 2 Unit Title



Comment in relation to previous iteration of the Training Package

Industry Capability – Analyse and Design

ICAA4041B Determine and confirm client business expectations and needs

ICAA4041A Determine and confirm client business expectations and needs

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAA4047B Determine project specifications and secure client agreement

ICAA4047A Determine project specifications and secure client agreement


ICAA4051B Develop client user interface

ICAA4051A Develop client user interface


ICAA4058B Apply skills in object-oriented design

ICAA4058A Apply skills in object-oriented design


ICAA4142B Design a website to meet technical requirements

ICAA4142A Design a website to meet technical requirements

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Typographical corrections.

ICAA4233B Determine and apply appropriate development methodologies

ICAA4233A Determine and apply appropriate development methodologies


ICAA5035B Research and review hardware technology options for organisations

ICAA5035A Research and review hardware technology options for organisations









ICAA5044B Develop system infrastructure design plan

ICAA5044A Develop system infrastructure design plan


ICAA5045B Produce network architecture design

ICAA5045A Produce network architecture design


ICAA5046B Model preferred system solutions

ICAA5046A Model preferred system solutions


ICAA5048B Develop configuration management protocols

ICAA5048A Develop configuration management protocols


ICAA5049B Develop high-level object-oriented class specifications

ICAA5049A Develop high-level object-oriented class specifications


ICAA5050B Develop detailed component specifications from project specifications

ICAA5050A Develop detailed component specifications from project specifications


ICAA5054B Validate quality and completeness of system design specifications

ICAA5054A Validate quality and completeness of system design specifications


ICAA5055B Confirm transition strategy

ICAA5055A Confirm transition strategy









ICAA5056B Prepare disaster recovery and contingency plans

ICAA5056A Prepare disaster recovery and contingency plans

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Deletion of ‘resources’ section in Range Statement.

ICAA5138B Determine acceptable developers for projects

ICAA5138A Determine acceptable developers for projects


ICAA5139B Design a database ICAA5139A Design a database Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAA5140B Design a server ICAA5140A Design a server Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAA5141B Design dynamic websites to meet technical requirements

ICAA5141A Design dynamic websites to meet technical requirements


ICAA5143B Implement process re-engineering strategies in an organisation

ICAA5143A Implement process re-engineering strategies in an organisation


ICAA5144B Determine best-fit topology for a local network

ICAA5144A Determine best-fit topology for a local network


ICAA5145B Identify best-fit topology for a wide area network

ICAA5145A Identify best-fit topology for a wide area network









ICAA5146B Develop website information architecture

ICAA5146A Develop website information architecture


ICAA5147B Determine suitability of database functionality and scalability

ICAA5147A Determine suitability of database functionality and scalability


ICAA5148B Select new technology models for business

ICAA5148A Select new technology models for business


ICAA5150B Evaluate vendor products and equipment

ICAA5150A Evaluate vendor products and equipment


ICAA5151B Gather data to identify business requirements

ICAA5151A Gather data to identify business requirements


ICAA5153B Model data objects ICAA5153A Model data objects Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAA5154B Model data processes ICAA5154A Model data processes Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAA5156B Review and plan to minimise risk to business solutions

ICAA5156A Review and plan to minimise risk to business solutions









ICAA5158B Translate business needs into technical requirements

ICAA5158A Translate business needs into technical requirements


ICAA5241B Design an enterprise wireless local area network

ICAA5241A Design an enterprise wireless local area network


ICAA6157B Develop technical requirements for a business solution

ICAA6157A Develop technical requirements for a business solution


Industry Capability – Build

ICAB3018B Develop macros and templates for clients using standard products

ICAB3018A Develop macros and templates for clients using standard products


ICAB4057B Manage a reuse library ICAB4057A Manage a reuse library Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAB4059B Develop detailed technical design

ICAB4059A Develop detailed technical design


ICAB4060B Identify physical database requirements

ICAB4060A Identify physical database requirements


ICAB4061B Monitor physical database implementation

ICAB4061A Monitor physical database implementation









ICAB4064B Prepare software development review

ICAB4064A Prepare software development review


ICAB4075B Use a library or pre-existing components

ICAB4075A Use a library or pre-existing components


ICAB4076B Implement configuration management

ICAB4076A Implement configuration management


ICAB4135B Create a simple mark-up language document to specification

ICAB4135A Create a simple mark-up language document to specification


ICAB4136B Use structured query language to create database structures & manipulate data

ICAB4136A Use structured query language to create database structures & manipulate data


ICAB4137B Produce basic client side script for dynamic web pages

ICAB4137A Produce basic client side script for dynamic web pages


ICAB4163B Create a common gateway interface script

ICAB4163A Create a common gateway interface script


ICAB4169B Use development software and IT tools to build a basic website

ICAB4169A Use development software and IT tools to build a basic website









ICAB4170B Build a database ICAB4170A Build a database Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAB4171B Develop cascading style sheets

ICAB4171A Develop cascading style sheets


ICAB4178B Build a graphical user interface

ICAB4178A Build a graphical user interface


ICAB4219B Apply introductory object-oriented language skills

ICAB4219A Apply introductory object-oriented language skills


ICAB4220B Create scripts for networking

ICAB4220A Create scripts for networking


ICAB4222B Apply introductory programming skills in another language

ICAB4222A Apply introductory programming skills in another language


ICAB4224B Apply mathematical techniques for software development

ICAB4224A Apply mathematical techniques for software development


ICAB4225B Automate processes ICAB4225A Automate processes Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.








ICAB4229B Apply intermediate programming skills in another language

ICAB4229A Apply intermediate programming skills in another language


ICAB4232B Maintain open source code programs

ICAB4232A Maintain open source code programs


ICAB4235B Build basic perimeter security into a network

ICAB4235A Build basic perimeter security into a network


ICAB4236B Build security into a virtual private network

ICAB4236A Build security into a virtual private network


ICAB4239B Build a small wireless local area network

ICAB4239A Build a small wireless local area network


ICAB4240B Build an enterprise wireless network

ICAB4240A Build an enterprise wireless network


ICAB5062B Perform data conversion ICAB5062A Perform data conversion Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAB5063B Monitor and support data conversion

ICAB5063A Monitor and support data conversion









ICAB5065B Prepare for the build phase

ICAB5065A Prepare for the build phase


ICAB5066B Coordinate the build phase

ICAB5066A Coordinate the build phase


ICAB5067B Prepare for software development using rapid application development

ICAB5067A Prepare for software development using rapid application development


ICAB5068B Build using rapid application development

ICAB5068A Build using rapid application development


ICAB5071B Review developed software

ICAB5071A Review developed software


ICAB5072B Develop integration blueprint

ICAB5072A Develop integration blueprint


ICAB5073B Pilot the developed system

ICAB5073A Pilot the developed system


ICAB5074B Monitor the system pilot ICAB5074A Monitor the system pilot Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.








ICAB5159B Build a security shield for a network

ICAB5159A Build a security shield for a network


ICAB5160B Build and configure a server

ICAB5160A Build and configure a server


ICAB5161B Build a document using extensible mark-up language

ICAB5161A Build a document using extensible mark-up language


ICAB5162B Install, configure and test a payment gateway

ICAB5162A Install, configure and test a payment gateway


ICAB5164B Create a data warehouse ICAB5164A Create a data warehouse Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAB5165B Create dynamic web pages

ICAB5165A Create dynamic web pages


ICAB5177B Build Java applets ICAB5177A Build Java applets Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAB5179B Build decks using wireless mark-up language

ICAB5179A Build decks using wireless mark-up language









ICAB5180B Integrate database with a website

ICAB5180A Integrate database with a website


ICAB5223B Apply intermediate object-oriented language skills

ICAB5223A Apply intermediate object-oriented language skills


ICAB5226B Apply advanced object-oriented language skills

ICAB5226A Apply advanced object-oriented language skills


ICAB5227B Apply advanced programming skills in another language

ICAB5227A Apply advanced programming skills in another language


ICAB5228B Maintain functionality of legacy code programs

ICAB5228A Maintain functionality of legacy code programs


ICAB5230B Maintain custom software

ICAB5230A Maintain custom software


ICAB5237B Build a highly secure firewall

ICAB5237A Build a high performance security perimeter

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Change of title from ‘Build a high performance security perimeter’ to ‘Bulid a highly secure firewall’.








ICAB5238B Build a high performance security perimeter

ICAB5238A Build a highly secure firewall

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Change of title from ‘Bulid a highly secure firewall’ to ‘Build a high performance security perimeter’.

Industry Capability – Documentation

ICAD2003B Receive and process oral and written communication

ICAD2003A Receive and process oral and written communication


ICAD2012B Design organisational documents using computing packages

ICAD2012A Design organisational documents using computing packages


ICAD3218B Create user documentation

ICAD3218A Create user documentation


ICAD4043B Develop and present a feasibility report

ICAD4043A Develop and present a feasibility report


ICAD4190B Maintain information standards

ICAD4190A Maintain information standards


ICAD4198B Develop guidelines for uploading information to a website

ICAD4198A Develop guidelines for uploading information to a website









ICAD4209B Write content for web pages

ICAD4209A Write content for web pages


ICAD4217B Create technical documentation

ICAD4217A Create technical documentation


ICAD5092B Update and document operational procedures

ICAD5092A Update and document operational procedures


ICAD5210B Analyse information and assign meta-tags

ICAD5210A Analyse information and assign meta-tags


Industry Capability – Implement

ICAI2015B Install software applications

ICAI2015A Install software applications


ICAI3020B Install and optimise operating system software

ICAI3020A Install and optimise operating system software


ICAI3021B Connect internal hardware components

ICAI3021A Connect internal hardware components


ICAI3101B Install and manage network protocols

ICAI3101A Install and manage network protocols









ICAI3110B Implement system software changes

ICAI3110A Implement system software changes


ICAI4029B Install network hardware to a network

ICAI4029A Install network hardware to a network


ICAI4030B Install software to networked computers

ICAI4030A Install software to networked computers


ICAI4091B Conduct post-implementation review

ICAI4091A Conduct post-implementation review


ICAI4097B Install and configure a network

ICAI4097A Install and configure a network


ICAI4099B Build an intranet ICAI4099A Build an intranet Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAI4175B Select and install a router ICAI4175A Select and install a router Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAI4188B Install and maintain a server

ICAI4188A Install and maintain a server









ICAI4189B Ensure website content meets technical protocols and standards

ICAI4189A Ensure website content meets technical protocols and standards

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Deletion of pre-requisite units ICAA4142A and ICAD4190A.

ICAI5085B Review site in preparation for implementation

ICAI5085A Review site in preparation for implementation

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Deletion of pre-requisite units ICAI5086A and ICAI5090A.

ICAI5086B Scope implementation requirements

ICAI5086A Scope implementation requirements


ICAI5087B Acquire system components

ICAI5087A Acquire system components

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Deletion of pre-requisite units ICAI5086A, ICAI5088A, ICAI5089A and ICAI5090A.

ICAI5088B Evaluate and negotiate vendor offerings

ICAI5088A Evaluate and negotiate vendor offerings


ICAI5089B Implement and hand over system components

ICAI5089A Implement and hand over system components


ICAI5090B Conduct pre-installation audit for software installation

ICAI5090A Conduct pre-installation audit for software installation









ICAI5096B Complete data transition ICAI5096A Complete data transition Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAI5098B Install and manage complex networks

ICAI5098A Install and manage complex networks


ICAI5100B Build an internet infrastructure

ICAI5100A Build an internet infrastructure


ICAI5152B Implement risk management processes

ICAI5152A Implement risk management processes


ICAI5172B Implement backbone technologies in a local area network

ICAI5172A Implement backbone technologies in a local area network


ICAI5173B Install and configure a single-segment local area network switch

ICAI5173A Install and configure a single-segment local area network switch


ICAI5174B Install high-end switches in multi-switched local area networks

ICAI5174A Install high-end switches in multi-switched local area networks


ICAI5176B Install and configure router

ICAI5176A Install and configure router









ICAI5196B Implement secure encryption technologies

ICAI5196A Implement secure encryption technologies


ICAI5197B Install and maintain valid authentication processes

ICAI5197A Install and maintain valid authentication processes


ICAI5212B Implement quality assurance process for websites

ICAI5212A Implement quality assurance process for websites


ICAI5216B Monitor and improve knowledge management system

ICAI5216A Monitor and improve knowledge management system


ICAI6187B Implement change management processes

ICAI6187A Implement change management processes


Industry Capability – Strategy Planning

ICAP4037B Contribute to the development of a strategy plan

ICAP4037A Contribute to the development of a strategy plan


ICAP5036B Determine appropriate IT strategies and solutions

ICAP5036A Determine appropriate IT strategies and solutions









ICAP5039B Match IT needs with the strategic direction of the enterprise

ICAP5039A Match IT needs with the strategic direction of the enterprise


ICAP5155B Plan process re-engineering strategies for business

ICAP5155A Plan process re-engineering strategies for business


ICAP6038B Develop strategic and action plans

ICAP6038A Develop strategic and action plans


ICAP6040B Develop contracts and manage contracted performance

ICAP6040A Develop contracts and manage contracted performance


Industry Capability – Support

ICAS1193B Connect a workstation to the internet

ICAS1193A Connect a workstation to the internet


ICAS2008B Maintain inventories for equipment, software and documentation

ICAS2008A Maintain inventories for equipment, software and documentation


ICAS2009B Interact with clients ICAS2009A Interact with clients Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS2010B Apply problem solving techniques to routine malfunctions

ICAS2010A Apply problem solving techniques to routine malfunctions









ICAS2014B Connect hardware peripherals

ICAS2014A Connect hardware peripherals


ICAS2016B Record client support requirements

ICAS2016A Record client support requirements


ICAS2017B Maintain system integrity ICAS2017A Maintain system integrity Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS2243B Detect and protect from spam and destructive software

ICAS2243A Detect and protect from spam and destructive software


ICAS3024B Provide basic system administration

ICAS3024A Provide basic system administration


ICAS3031B Provide advice to clients ICAS3031A Provide advice to clients Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS3032B Provide network systems administration

ICAS3032A Provide network systems administration


ICAS3034B Determine and action network problems

ICAS3034A Determine and action network problems









ICAS3115B Maintain equipment and software in working order

ICAS3115A Maintain equipment and software in working order


ICAS3120B Configure and administer a network operating system

ICAS3120A Configure and administer a network operating system


ICAS3121B Administer network peripherals

ICAS3121A Administer network peripherals


ICAS3234B Care for computer hardware

ICAS3234A Care for computer hardware

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. ES communication strengthened in the role context. Code changes to reflect mandatory ES changes.

ICAS4022B Determine and action client computing problems

ICAS4022A Determine and action client computing problems


ICAS4023B Provide one-to-one instruction

ICAS4023A Provide one-to-one instruction


ICAS4033B Assist with policy development for client support procedures

ICAS4033A Assist with policy development for client support procedures


ICAS4106B Action and complete change requests

ICAS4106A Action and complete change requests









ICAS4107B Manage resolution of system faults on a live system

ICAS4107A Manage resolution of system faults on a live system


ICAS4108B Complete database back-up and recovery

ICAS4108A Complete database back-up and recovery


ICAS4109B Evaluate system status ICAS4109A Evaluate system status Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS4112B Optimise system performance

ICAS4112A Optimise system performance


ICAS4113B Identify and resolve common database performance problems

ICAS4113A Identify and resolve common database performance problems


ICAS4114B Implement maintenance procedures

ICAS4114A Implement maintenance procedures

Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes. Typographical corrections and addition of pre-requisite unit ICAT3025A.

ICAS4116B Undertake capacity planning

ICAS4116A Undertake capacity planning









ICAS4119B Monitor and administer system security

ICAS4119A Monitor and administer system security


ICAS4124B Monitor and administer network security

ICAS4124A Monitor and administer network security


ICAS4125B Monitor and administer a database

ICAS4125A Monitor and administer a database


ICAS4127B Support system software ICAS4127A Support system software Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS4134B Provide first-level remote help desk support

ICAS4134A Provide first-level remote help desk support


ICAS4191B Maintain website performance

ICAS4191A Maintain website performance


ICAS4200B Monitor traffic and compile website traffic reports

ICAS4200A Monitor traffic and compile website traffic reports


ICAS4201B Transfer content to a website using commercial packages

ICAS4201A Transfer content to a website using commercial packages









ICAS5102B Establish and maintain client user liaison

ICAS5102A Establish and maintain client user liaison


ICAS5103B Establish and maintain client user liaison during support activity

ICAS5103A Establish and maintain client user liaison during support activity


ICAS5104B Determine maintenance strategy

ICAS5104A Determine maintenance strategy


ICAS5105B Coordinate change requests

ICAS5105A Coordinate change requests


ICAS5111B Review and manage delivery of maintenance services

ICAS5111A Review and manage delivery of maintenance services


ICAS5118B Manage system security ICAS5118A Manage system security Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS5122B Identify and resolve network problems

ICAS5122A Identify and resolve network problems


ICAS5123B Manage network security ICAS5123A Manage network security Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.








ICAS5192B Configure an internet gateway

ICAS5192A Configure an internet gateway


ICAS5199B Manage business websites and servers

ICAS5199A Manage business websites and servers


ICAS5202B Ensure privacy for users ICAS5202A Ensure privacy for users Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAS5203B Evaluate and select a web hosting service

ICAS5203A Evaluate and select a web hosting service


Industry Capability – Teamwork

ICAW2001B Work effectively in an IT environment

ICAW2001A Work effectively in an IT environment


ICAW2002B Communicate in the workplace

ICAW2002A Communicate in the workplace


ICAW2011B Work individually or as a team member to achieve organisational goals

ICAW2011A Work individually or as a team member to achieve organisational goals


ICAW4026B Coordinate and maintain work teams

ICAW4026A Coordinate and maintain work teams









ICAW4027B Relate to clients on a business level

ICAW4027A Relate to clients on a business level


ICAW4214B Maintain ethical conduct ICAW4214A Maintain ethical conduct Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

Industry Capability – Test

ICAT1206B Check site security ICAT1206A Check site security Employability Skills (ES) mandatory statement inserted; Key Competencies information removed. Code changes to reflect mandatory ES changes.

ICAT3025B Run standard diagnostic tests

ICAT3025A Run stand

Documents

Information and Communications Technology Training …6. ICA40305 Certificate IV in Information Technology (Websites)_____ 107 7. ICA40405 Certificate IV in Information Technology