www.beanywhere.com

Every action taken by the technicians is logged. Videos of the sessions may be made available from the cloud to the clients in order to be used as a proof of job completion.

Portable and completely agnostic to network configurations, working through firewalls and exotic infrastructures. Totally compatible with any Windows or Macintosh computer.

Prevent problems and downtimes in your clients’ critical servers and workstations. Monitor CPU and memory state, hardware and software updates, running processes or HDD utilization.

Support requests can be generated using almost a dozen different methods – even when clients are away, the unattended support and the deferred ticketing features assure a rapid resolution of incidents.

Management options that let you keep a close eye on the workflow of your teams and assure the quality of the provided services - detect bottlenecks, peak schedules and individual technician performance problems.

All the communications are encrypted with AES-256, SSL and RC4. Remote computers have several layers of protection, including domain authentication.

Through a kit of powerful yet simple API elements, incorporate BeAnywhere not only with your workflow and internal tools, but also on any public software or web solution.

Keep informed about every technician available, every department active. Real time information about the occupation of resources allows you to maintain a precise performance assessment.

Use a standard command prompt for raw power or, alternatively, take control of the remote desktop just like your own. Maintain a chat conversation or a VoIP call with clients and techs.

DID YOU KNOW… that the data flow in the internet, at any given moment, surpasses five million terabytes? It would be necessary 200 million Blu-Ray discs to store all this information.?

DID YOU KNOW… that when a service is directly integrated on a web homepage, the overall usage of that service rises up to 30%?

80 OUT OF 100 OCCURRENCES

CAN BE REMOTELY SOLVED

721’

32’

Get more... for less!

Provide an exclusive support link with your brand included in the actual URL, create customized calling Cards, integrate a BASE support button in your website or CRM, place your company’s logo on the support applet.

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0,13%

4Gb

700Mb36Gb

0,75%x4 0,01%

» Take BASE wherever you want; install it in any computer:

Get Live From the Cloud TM

» Choose the request procedure that suits you the most

What you can doin

secondsseconds

» Daily average use:

Data journey through BASE:

» How to reach a client:

73%

Satisfaction

Very Satisfied

Satisfied

Not Satisfied

Already integrated

Under development

Under consideration

21% 6%6%

44%

Implementation suggestions

» BeAnywhere clients survey conclusions:

24%32%

Satisfied

Not Satisfied

THE INTERNET IS TOO SLOW

THE WIRELESS CONNECTION IS ALWAYS FAILING

THE COMPUTER DOESN’T START

WINDOWS DOESN’T TAKE OFF

THE SCREEN IS ALL BLANK

THERE’S NO SOUND COMING OUTTHERE’S NO SOUND COMING OUT

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PAPER(Pin code)

QR CODE(startcontrol.com)

VOIP(Pin code)

CHAT(link)EMAIL

(link)

CRM SOFTWARE(support button)

SITE(support button)

C

ompatible w

ith Windows, M

ac and Java