Info Pack OPR vG

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Phone!+64!3!578!2241!!!Mobile!+64!21!072!3938!!!Email!info@pulseNZ.com!

Skype!PulseTelecomNZ!!!!!www.pulsenz.com!Page!2!of!2!

!Telecom!Network!Training!

Information!Pack!!

Thank!you!for!your!interest!!!

Pulse!Telecom!passionately!believes!all!Telco!professionals!should!have!access!to!affordable,!beneficial!and!effective!training!so!they!can!excel!in!their!profession.!!!!We!trust!you!are!as!passionate!as!we!are!about!our!new!telecom!training!solutions!using!the!latest!in!video!technology.!Our!unique!training!service!will!benefit!your!business!with;!!

• Improved!quality,!productivity!&!profitability!!

• Reduced!downtime!and!reVwork!!

• Reduced!reliance!on!expensive!expatriates!and!vendors!!

• Increase!efficiencies!in!processes!resulting!in!financial!gain!!

• Reduced!risk!of!a!network!outage!!

• Reduced!expensive!employee!turnover!!

• Increased!perceived!credibility!&!encourage!brand!loyalty!!

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!What!does!Pulse!Telecom!do!differently?!!As!international!telecom!professionals,!we!understand!the!challenges!associated!with!providing!staff!training.!We!have!created!a!customized!and!affordable!training!program!with!the!following!features:!!!

• Staff!are!kept!inVcountry!and!in!the!workplace,!we!deliver!training!remotely!or!we!come!to!you!!!

• Price!includes!HD!video!with!professional!soundtrack,!professional!voiceover,!transcript!and!all!copyrights!!!

• A!voiceover!in!most!languages!can!be!selected!!!

• Videos!are!customized!to!YOUR!network!avoiding!irrelevant!subject!matter!!!

• All!your!staff!benefit!from!the!training!–!not!just!the!technical!ones!!!

• Pulse!Telecom’s!postVviewing!support!program!ensures!your!staff!are!never!left!with!any!unanswered!questions!

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• The!learning!curve!associated!with!new!technology!is!shallow!and!is!not!kept!for!a!selected!few!!!

• Staff!become!more!productive!and!bring!greater!value!to!the!company!by!being!able!to!work!in!wider!circles!!

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Your!Training!Solution!in!5!Easy!Steps!!!

We!provide!an!endEtoEend!training!solution!in!5!easy!steps,!which!will!allow!you!to!focus!on!what!matters!most!–!earning!revenue.!!Step!1! Using!the!subject!matter!table!on!the!next!page!as!a!guide,!you!!! provide!us!with!your!training!requirements!!Step!2! We!propose!a!customized!training!solution!free!of!charge!taking!! into!account:!!

• The!departments!within!your!organization!• The!different!platforms!&!services!in!your!network!• The!vendor!of!each!type!of!equipment!• Any!upcoming!projects!!• The!number!of!telecom!professionals!working!for!each!!

! !! department!and!their!respective!area!of!skill!and!level!!! !

Step!3!! We!discuss!our!training!solution!with!you,!fine!tune!it!further!to!! your!requirements!and!tailor!it!to!your!budget!!Step!4! We!deliver!our!training!services!with!the!assistance!of!advanced!! video!technology.!The!video!content!can!either!be!animated!or!it!! can!be!enhanced!with!a!physical!dimension!using!a!video!camera!!!!Step!5! We!provide!an!ongoing!support!service!to!ensure!your!staff!have!! understood!the!training!and!stay!up!to!date!with!the!latest!! technology!trends!!We!understand!that!not!everyone!has!the!time!or!resources!to!do!a!training!assessment.!We!can!also!assess!your!training!requirements!for!you.!Please!see!page!5!for!more!details.!!

Information!about!the!Target!Audience!

!Everyone!benefits!from!training!–!not!just!the!engineers.!!!!!NonVtechnical!project!Managers!! !!!Engineers!and!technicians!!!!Sales!staff! ! ! ! ! !!!Logistics!!!!!Marketing!professionals! ! ! !!!HR!staff!!!!Sourcing! ! ! ! ! !!!Customer!Care!!!!Purchasing!! ! ! ! !!!New!Employees!!!!Clients!!!

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!Our!broad!range!of!topics!includes!technical!and!nonVtechnical!subjects!from!PSTN!to!LTE!to!LTE!to!Project!Management.!!!Please!note:!Some!of!the!above!subjects!may!also!apply!to!both!mobile!and!fixed!line!networks.!If!you!have!any!training!requirements!not!listed,!please!ask.!!!

11""Evolution"of"Mobile"Networks"Comparison"of"""""""""networks"1G"through"to"4G"(LTE)"

12""PS"Core"Functionality,"Key"Network"Elements,""""""""Call"Cases,"Design"and"Dimensioning"

13""CS"Core"Functionality,"Key"Network"Elements,""""""""Call"Cases,"Design"and"Dimensioning"

14""Lawful"Intercept"&"Monitoring"Stations"

15""VAS"(Customized)"

16""Intelligent"Networks"(Prepaid)"Billing""""""""Functionality,"Architecture,"Design"&"Dimensioning"

17""MSCTinTPool"

Group"1""Mobile'Networks"

18""ReThoming"and"ReTparenting"

21""PSTN"Switching"functions,"Topology,"O&M"

22""Numbering"Plans"Planning"and"Maintenance"

23""xDSLTFTTx"Technologies"and"Implementation"of""""""""Broadband"over"Copper"and"Fibre""

Group"2"Fixed'Line'Networks"

24""PABX"Configuration"and"Integration"

31""Optical"Fiber"for"DWDM,"MPLS,"SLTE"and"PFE"

32""Microwave"

33""PCMTPDH"

34""SDH"

35""Synchronization"

Group"3"Transmission'Networks"

36""DCME"&"Satellite"

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Information!about!the!Subject!Matter!!

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41""IP"1"LAN,"WAN,"Functionality"of"Routers"and"Switches,"(D)DNS,"Modems"and"RAID"

Group"4"IP'Networks"

42""IP"2"OSITTCP/IP,"Protocols,"VoIP,"SIP,"VLAN"and"FWs"

51""Power"1"DCTACTBatteriesTRectifiers"Group"5"Telecom'Power'Systems"

52""Power"2"UPSTGroundingTESDTGeneratorsT"""""""Electrical"theory"

61""SS7"and"Sigtran"Functionality,"Protocols,"Key""""""""Network"Elements"and"Topology"

Group"6"Telecom'Signaling'&'Management'Networks" 62""OSS"and"TMN"Functionality"of"Network""

"""""""Management"layers,"OSS"and"NOCs"

71""Technical"Project"Management"in"the"Telecom"""""""""Industry"

72""Cultural"Awareness"in"International"Team"""""""""Environments"

73""Operator"Quality"Acceptance"Procedure"

74""Site"Surveys""

Group"7"Project'Management,'Strategies,'Procedures'&'Services"

75""Marketing"

81""Smart"Phone"Retail"Sales"techniques"

82""Network"support"for"Smart"Phones"

83""OnTgoing"Smart"Phone"Features"and""""""""Comparisons"

84""Smart"Phone"Applications"

85""Customer"Care"Network"Environment""""""""IVR"–"PABX"–"Relationship"with"NOC"T"Tools"

Group"8"Customer'Care'Call'Centre'&'Retail"

86""Customer"Care"Operational"Complaints""""""""Management–Trouble"Tickets"–"Escalation"

91""SMS"

92""Voicemail"

93""Ring"Back"Tone"

94""USSD"

95""Mobile"Money"

Group"9""VAS"

96""Location"Based"Services"

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!Each!subject!matter!is!produced!as!a!module!in!a!video.!The!prices!for!the!modules!start!at!USD1000!per!module!depending!upon!the!amount!purchased.!!!Pulse!Telecom!has!a!spread!payment!scheme!at!zero!interest.!!The!number!of!payments!varies!in!accordance!with!how!many!modules!are!purchased.!!!!!

!We!offer!postVviewing!support!either!via!Skype!or!we!can!arrange!classroom!sessions.!This!is!an!opportunity!for!your!staff!to!ask!any!questions!relating!to!the!video.!If!requested,!we!can!also!provide!student!evaluation.!!

!1 Please!select!the!areas!of!interest!from!the!table!on!pages!5!&!6!using!the!

given!codes!e.g.!34!for!SDH!!

2 Get!in!touch!with!Barbara!or!Henry!at!Pulse!Telecom!and!we’ll!do!the!rest!–!even!if!you!require!training!that!is!not!listed.!!

[email protected][email protected]!!+64!–!3!–!578!2241!!!In!the!meantime,!please!visit!www.pulsenz.com!and!take!a!look!at!our!promotional!video!on!our!homepage.!This!video!was!recorded!at!Wellington!Central!Exchange,!with!thanks!to!Telecom!New!Zealand!and!Chorus!NZ!Ltd.!It!shows!good!examples!of!our!camera!and!animation!work.!!!!We#look#forward#to#working#with#you!#!!

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Info Pack OPR vG