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NEMI 2000 Roadmap: NEMI 2000 Roadmap: Industry Speaks Industry Speaks Jim McElroy January 17, 2001

Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

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Page 1: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

NEMI 2000 Roadmap:NEMI 2000 Roadmap:Industry SpeaksIndustry Speaks

Jim McElroyJanuary 17, 2001

Page 2: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

2Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Topics to be CoveredTopics to be Covered

• NEMI Background

• The Roadmap Process

• Roadmap Findings– Situation Analysis

– Roadmap Highlights

– Productivity Trends

– Volume Leadership

– Environmental Focus

– Paradigm Shifts

– Strategic Concerns

– Key Recommendations

– Summary

• Optoelectronics – John Stafford, Motorola, Inc.

Page 3: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

3Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

SoftwareSolutions

B2B Collaboration

Marketing Design Manufacturing OrderFulfillment

Supply Chain ManagementInformation Technology

LogisticsCommunications

Business Practices

Build toOrder

Materials

ComponentsDesign

Technology

Customer

NEMI MissionNEMI Mission

Assure the Global Leadership of the North American Electronics Manufacturing Supply Chain

Equipment

MaterialsTransformation

Page 4: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

4Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

What Does NEMI Do?What Does NEMI Do?

Leverage the Combined Power of MemberCompanies to Provide Industry Leadership

• NEMI conducts Industry Forums on Emerging Topics

• NEMI Roadmaps the Needs of the North AmericanElectronics Industry

• NEMI Identifies Gaps (both business & technical) inthe North American Infrastructure

• NEMI Stimulates R&D Projects to fill these Gaps

• NEMI Establishes Implementation Projects toEliminate these Gaps

• NEMI Stimulates Standards to speed the Introductionof New Technology & Business Practices

Page 5: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

5Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Uniqueness of the NEMI RoadmapUniqueness of the NEMI Roadmap

• The NEMI Roadmap is customer driven, not technologydriven.

• Product Sector Champions (the voice of the customer)– Project future needs– Focus on being competitive in World Market.

• Technology Working Groups (TWGs)– Predict evolution of technology/business practices– Identify gaps and showstoppers in technology/infrastructure– Focus on needs rather than provide solutions.

• Roadmaps deal with manufacturing rather than endproducts.

• Roadmap findings are used by Industry, Academia,and Government to focus development & deploymentprograms.

Page 6: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

6Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

The Drivers: Product Sector ProfilesThe Drivers: Product Sector Profiles

Product Sector

Characteristics

Low-Cost High volume consumer products for which cost is the primary driver

Hand Held Handheld, battery-powered products driven by size and weight reduction

Cost/ Performance

Products which seek maximum performance within a few thousand dollar cost limit

High Performance

High-end products for which performance is the primary driver

Harsh Environment

Products which must operate in extreme environments

Page 7: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

7Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Roadmap Structure - 19 TWGsRoadmap Structure - 19 TWGs

Digital Silicon Technology

Business Processes/TechnologiesEnterprise Information TechnologySupply Chain ManagementFactory Information Systems

Design Technologies Modeling, Simulation, and Design Tools Thermal Management Environmentally Conscious ElectronicsManufacturing Technologies

Board AssemblyTest, Inspection, and MeasurementFinal Assembly

Component/Subsystem TechnologiesPackagingInterconnection Substrates - OrganicInterconnection Substrates - CeramicPassive ComponentsRF ComponentsOptoelectronicsDisplaysMass Data StorageEnergy Storage Systems

Page 8: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

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Roadmap DevelopmentRoadmap Development

Product SectorsTWGs

Lo

w C

ost

Han

d H

eld

Co

st /

Per

form

ance

Har

sh E

nvi

ron

men

t

Hig

h P

erfo

rman

ce

Digital Silicon Technology

Design Technologies

Manufacturing Technologies

Comp./Subsyst. Technologies

Modeling, Thermal, etc.

Board Assy, Test, etc.

Packaging, Substrates, Displays, etc.

Product Sector Needs Vs. Technology Evolution

Business Processes Supply Chain, FIS, etc.

Page 9: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

9Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Low Cost Product Sector Ronald Evans John Thome 3Com Motorola

Hand Held Product Sector John Thome Motorola

Cost/PerformanceProduct Sector George Arrigotti Terry Dishongh

Intel Intel

High Performance Evan DavidsonProduct Sector IBM

Harsh Environment D.H.R. Sarma Bill MurphyProduct Sectors Dephi Delco Lockheed Martin

2000 Product Champions2000 Product Champions

Product Sector Chair Co-Chair

Page 10: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

10Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

2000 TWG Leadership

Technology Working Group Chair Co-Chair

Executive Summary Irwin Asher Lucent Leo Feinstein NEMI

Digital Silicon Technology Paolo Gargini Intel Alan Allan Intel

Enterprise Information Technology Leo Feinstein (Editor) NEMI

Supply Chain Management Elliott Josi Netfish Suzana Auping Avnet

Factory Information Systems Tom Zagrodney Celestica Bob Voitus Avaya

Modeling, Simulation, and Design Tools Sanjeev Sathe IBM Koneru Ramakrishna Motorola

Thermal Management Richard Chu IBM Alex Vukovic Nortel

Environmentally Conscious Electronics Bob Pfahl Motorola Holly Evans EIA

Board Assembly Linda Klober Celestica Bill Barthel Plexus

Test, Inspection & Measurement Mike Smith GenRad Barry Bell NIST

Final Assembly Mike Reagin Delphi Delco Greg Holcomb Chad Industries

Packaging Alex Oscilowski K & S Jim Maunder Motorola

Interconnect Substrates – Organic Jack Fisher ITRI Dieter Bergman IPC

Interconnect Substrates - Ceramic Rene Cote DuPont Len Schaper U. Arkansas

Passive Components Larry Marcanti Nortel Joe Dougherty Penn State

RF Components Vijay Nair Motorola Steve Kenney Eric Strid

Ga. Tech. Cascade Microtec

Optoelectronics John Stafford Motorola

Displays Bob Pinnel USDC

Mass Data Storage Roger Hoyt IBM Paul Frank NSIC

Energy Storage Systems Lynn Davis Motorola Ed Decker Motorola

Page 11: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

11Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

2000 Roadmap – Special Recognition2000 Roadmap – Special Recognition

• Roadmap Management Team– Irwin Asher, Lucent Technologies

– Leo Feinstein, NEMI

– Ron Gedney, NEMI

• NEMI Technical Committee– Shape roadmap scope

– Editorial Board

• NEMI Board of Directors– Help insure relevancy

– Influence strategy

Page 12: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

12Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Roadmap LinkagesRoadmap Linkages

Optoelectronics and OpticalStorage

InterconnectSubstrates—Ceramic

InterconnectSubstrates—Organic

Magnetic and OpticalStorage

Supply ChainManagement

Displays

Semiconductors

NEMIOptoelectronics

TWG

NEMIMass Data

Storage TWG

NEMI / SIAPackaging

TWG

NEMI / IPCInterconnect

TWG

NEMI Roadma p

NEMISupply ChainManagement

TWG

Page 13: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

13Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

What’s New for 2000 Roadmap?What’s New for 2000 Roadmap?

• New TWGs/chapters created– Enterprise Information Technology

– Thermal Management

• MEMS Technology addressed in relevant chapters

• In addition to predictions, each TWG addressed:– Business issues/climate impacting their area

– Specific R&D challenges needing attention

– More structured validation of ’98 predictions

• Growing support/participation of industry– Over 400 content experts involved

– Representing 190 companies/organizations

Page 14: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

14Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Situation AnalysisSituation Analysis

• Incredible growth of the electronics industry– Driven by explosion of new products & services

– Made possible by technology advances and favorablebusiness climate.

• Relentless restructuring of industry– Driven by competitive forces

– Focus on Core Competency; Outsource the rest

– Rapid growth of EMS Providers.

• More demanding customer base– “We want it now for free!”

– Becoming more conscious of impact on society.

Page 15: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

15Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Roadmap HighlightsRoadmap Highlights

• Increasingly distributed manufacturing causesbusiness issues to dominate quest for efficiency.

• Cost pressures are relentless (e.g. cell phonemarket bifurcation: low cost & high function).

• Explosive growth of top tier of EMS segment.

• Displays are Key Element of machine interface– LCD encroachment of CRT market

– Potential emergence of Organic LED displays

– Significant investment in mfg. capacity ($40B over 2-3 yrs.)

Page 16: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

16Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Roadmap Highlights (cont.)Roadmap Highlights (cont.)

• Moore’s law rules but the landscape is changing:– Packaging role expanding (e.g. SOP)

– Application of “reusable cores” (I.e. SoC) as onestrategy to deal with designer productivity gap.

• Optoelectronics has finally hit “mainstream”– Technology capabilities

– Rapid market growth ($90B by 2003)

– Will drive significant investment in mfg. technology.

• New applications of MEMS on a number of fronts– Displays

– Servo control for mass data storage

– Optical switches

– Laser tuning

– Microbatteries.

Page 17: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

17Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Productivity TrendsProductivity Trends

• Electronics products and related Solutions/Services are a key factor in the structural growthof Productivity Improvement for the GlobalEconomy.– While hype is still ahead of substance, the Internet is a

Key Change Agent

– Focus shifting from personal productivity to groupproductivity opportunities.

• Functional integration of semiconductorscontinues at a rate of 58% per year, theproductivity improvements of chip designers lagsbehind growing at only 21% per year.

Page 18: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

18Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Chip Complexity vs. Designer ProductivityChip Complexity vs. Designer Productivity

Design Productivity Crisis

Year Technology Chip Complexity Frequency Staff Staff Cost *

1997

1998

1999

2002

0.25 Micron

0.25 Micron

0.18 Micron

0.13 Micron

13 M Tr .

20 M Tr .

32 M Tr .

130 M Tr .

400

500

600

900

90 M

120 M

160 M

360 M* @ $150K / Staff Yr . (In 1996 Dollars)

210

270

360

800

3 Yr . Design

Potential Design Complexity and Designer Productivity

1

10

100

1,000

10,000

100,000

1,000,000

10,000,00019

81

1983

1985

1987

1989

1991

1993

1995

1997

1999

2001

2003

2005

2007

2009

10

100

1,000

10,000

100,000

1,000,000

10,000,000

100,000,000

Logic Tr ./ChipTr ./S.M.

xxx

xxx

x

21%/ Yr . compoundProductivity growth rate

x

58%/ Yr . compoundedComplexity growth rate

10,000

1,000

100

10

1

0.1

0.01

0.001

Lo

gic

Tra

nsi

sto

r p

er C

hip

(M)

0.01

0.1

1

10

100

1,000

10,000

100,000

Pro

du

ctiv

ity

(K)

Tra

ns.

/Sta

ff -

Mo

.

Page 19: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

19Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

The New Volume DriversThe New Volume Drivers

• Communications products to replace computersas key driver of volume manufacturing.

• New products, enabled by new technologies, arecreating a pronounced shift in the industry:– Blurring of the lines: computers & communications

– Cell phone market growth (1B units per yr. By 2002/2004)

– Bluetooth emergence

– Optoelectronics

– Automotive electronics (adding functionality of home &office to your car).

Page 20: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

20Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Bluetooth Bluetooth ModuleModule

Page 21: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

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Environmental FocusEnvironmental Focus

• Complex issue that is shaped by many forces– Regulation

– Product differentiation

– Market access.

• Regional differences are dramatic– Europe driving regulatory agenda

– Japan, a world leader in consumer electronics, appealsto “GO GREEN” desires of customers

– North America prepares to compete on all fronts.

• Areas of focus– Materials of concern

– Design for recycling

– Design for resource sustainability (longer term focus).

Page 22: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

22Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Panasonic Mini-Disk PlayerPanasonic Mini-Disk Player

Sn-Ag-Bi solder

Page 23: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

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Paradigm ShiftsParadigm Shifts

• Volume being driven by communications/wirelessproducts.

• Chip level integration driving need for more layers ofon-chip interconnect (up to 10 layers over 10 yrs.).

• Factory information systems are becomingubiquitous across the mfg. environment.

• Silicon technology rate of improvement will moveback to 3-year cycle.

• With use of technologies such as integral passives,PWB fabricator will be increasingly responsible fordelivering electrical specifications.

Page 24: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

24Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Depiction of the Embedded PassivesDepiction of the Embedded Passives((SingulatedSingulated) Construction) Construction

Resistor Capacitors

R1 C1 C2

R1e

C2eC1e

Page 25: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

25Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Paradigm Shifts (cont.)Paradigm Shifts (cont.)

• EMS providers are expanding their capabilities toinclude design, sourcing, repair, order fulfillment, etc.

• The Internet and distributed manufacturing enablessmall/highly leveraged companies to competeglobally with traditional, larger companies.

• Mfg. productivity improvement focus will shift frommaterials conversion to efficient supply chainresponsiveness.

• Supply Chain Management will be a key differentiator– Integrated response vs. functional expertise

– Manage inventory in more elegant ways (Build to Order,Design for Postponement, improved visibility/planning)

Page 26: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

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Logistics Cost ImprovementLogistics Cost Improvement

Logistics Costs as a Percentage of GDP

1980 15.7%

1985 12.3%

1990 11.4%

1995 10.4%

1996 10.3%

1997 10.1%

1998 10.1%

1999 9.9%

From 11th Annual State of Logistics Report - Robert Delaney

Page 27: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

27Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Magnitude of Logistics CostsMagnitude of Logistics Costs

$918BTotal Cost (1999 Estimate)

$136BTransportation (other)

$450BTransportation (motor carriers)

$332BCarrying Costs

Snapshot of U.S. Logistics Market

From 11th Annual State of Logistics Report - Robert Delaney

Page 28: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

28Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Strategic ConcernsStrategic Concerns

• Full potential of Supply Chain Management andEnterprise Information Technology requires “mind setchange” from “cost center” to “value center”.

• Restructuring causing significant shifts in R&Dleadership (OEM => EMS => Suppliers) withoutsacrificing low overhead function.

• While product & technology complexity increases,design productivity is not keeping pace.

• North American firms continue to lag in volume HDIcapability – impact to PWB market share.

• Cost effective methodologies for elimination ofmaterials of concern and product take back.

Page 29: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

29Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

Key RecommendationsKey Recommendations

• Explore/promote efficient approaches for R&D inthe Distributed Mfg. Model– Changing role of OEMs

– EMS/Supplier partnerships

– Industry/Academia/Government partnerships.

• Leverage industry consortia/trade associations todeploy technology/business practices in acompetitive manner.

• NEMI should continue to focus environmentalefforts as one strategy to create IndustryStandard Solutions.

• NEMI should continue to broaden agenda toinclude collaboration on supply chain andbusiness practices.

Page 30: Industry Speaks - INEMIthor.inemi.org/webdownload/newsroom/Presentations/APEX/Keynote/ke… · 1990 11.4% 1995 10.4% 1996 10.3% 1997 10.1% 1998 10.1% 1999 9.9% From 11th Annual State

30Connect with and Strengthen Your Supply ChainConnect with and Strengthen Your Supply Chain

SummarySummary

• Innovation continues to be a driving factor for theexpansion of Electronics business– Lots of new products & services emerging

– Made possible by new applications of technology

– Increased functionality at lower cost

– Growth can be impacted by investment climate andconsumer confidence.

• Emergence of Global markets raises the bar formanufacturing leadership– Ability to manage & leverage time/cost pressures

– Orchestration of Responsive Supply Webs

– Adaptable strategy (response to new products/markets)

– Flawless execution.