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Industry briefing October 2019

Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

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Page 1: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Industry briefing – October 2019

Page 2: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Winter campaign (tactical) – 1 August – 1 September (completed campaign)

• Fremantle Biennale (awareness) – 20 October – 24 November (current campaign)

• Christmas campaign (tactical) – 18 November – 22 December (implementation stage)

• Destination Perth | visit Fremantle content call out – November 2019 to February 2020 (planning)

Page 3: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Tactical campaign – prompting action

• Similar to 2018 Christmas campaign but for hospitality businesses - cafés, bars, restaurants, pubs

• Promote Fremantle as a foodie destination to people in Perth metropolitan area

Winter campaign | 1-30 August

Page 4: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Advertising to Perth metro area

• Radio campaign on NOVA • Social media advertising • Digital advertising (Google Ads) • Consumer newsletter • Content for businesses to share • visitfremantle.com.au campaign

landing page • Outcomes

– Radio reached 607,000 listeners – 8,772 unique page views of #freofoodie

campaign landing page. – 8,137 clicks through social & Google

advertising to campaign landing page with 1,758,108 impressions.

Page 5: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Video and photography

• Four videos & capture photos – 60 sec doc with local chefs – families spending a day in Fremantle – older couple shopping, movies and

dinner – professional couples & overnight stay in

Fremantle

• Product placement • Outcome

– Video views 1,161 (YouTube), 1,675 (social media)

– 7 businesses contributed product – 17 locations highlighted – Content added to image library

Page 6: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Consumer competition

• Consumers spend $20 at participating businesses

• Issued with a unique code word • Two $500 prizes drawn each

Monday 5 Aug-1 Sept • Prize money spent in ANY

participating business • Outcome

• 63 businesses registered • 788 competition entries • 44% opt in to database

Page 7: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

‘Ensure that Fremantle’s spirit and vibrancy is reflected

through major events that increase visitation to the city or promote its brand.’

Destination Marketing Strategic Plan 2018-2022

• Awareness - to drive visitation

• Campaign activity 20 Oct-16 Nov

Fremantle Biennale 1-24 November

Fremantle Biennale press ad

Page 8: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Campaign activity Channel Format Targeting

Facebook & Instagram Sponsored video posts Families, art enthusiasts and older couples Retargeting people who have been to the website

Google Ads Text ads What’s on, events and related art exhibits search terms

OMD Programmatic (online video)

15 sec Premium sites, events and what’s on content

9NOW.com.au (catch up TV) 15 second video Families, art enthusiasts, older couples

The Post Newspaper Print advert Western Suburbs

Destination Perth • E newsletter • Competition • Social posts (+$)

Perth metropolitan area

Print (City of Fremantle) • Fre-oh residents magazine (back cover

Fremantle residents

Page 9: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Current campaign stats

Page 10: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Tell your customers about Biennale - especially Waterlicht – Fri 1 Nov, 7pm-11pm

– Sat 2 Nov, 7pm-12 midnight

– Sun 3 Nov, 7pm-11pm

• Share video content on your Facebook page or Instagram account

• Borrow images from Fremantle Biennale social media feeds (credit artists)

• #thisisfremantle #fremantlebiennale

What can you do?

Page 11: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Tactical campaign – prompting action - to shop in Fremantle

• Objectives – Connect consumers with the unique retail

product in Fremantle stores. – Drive retail spend in Fremantle in the lead

up to Christmas. – Promote Christmas shopping in

Fremantle, whilst enjoying other experiences on offer.

– Reconnect consumers with the iconic experiences in Fremantle eg Fishing Boat Harbour and the Cappuccino Strip.

• Building on the learnings of 2018 + this year’s campaigns – Christmas is a very competitive marketing

/ advertising space – Content needs to be highly engaging eg

Ryan Jon – Visually demonstrate Fremantle’s retail

product – Focus advertising spend on digital / social

2019 Christmas campaign

Page 12: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Major paid digital and social media advertising targeting shoppers in Perth metro area

• Integrated organic social / content strategy – Christmas blogs (markets, events)

• Christmas video promoting Fremantle experiences and product

• ‘flat lay’ time lapse + still photographs

• #shopfreo competition + collateral

• campaign landing page on visitfremantle.com.au

• Fre-oh (City of Fremantle residents magazine)

• Free parking Santa

Campaign elements

Page 13: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

#shopfreo competition

• Consumers spend $20 at participating businesses

• Staff give out unique code word • Consumers enter online @

visitfremantle.com.au/christmas • Two $500 prizes drawn each

Monday 25 November-23 December

• Prize money to be spent in the business where purchase was made.

REGISTER TODAY!

Page 14: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Marketing material for businesses

• Shopping map • #shopfreo A3 poster • Point of sale competition

flyers • JPEG’s for social media • Campaign video &

photography

Examples of marketing materials

Page 15: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Key dates

• October - call out to business for product EOI

• 4 November - business visits

– deliver campaign POS flyers and shop window posters

– issue unique code words

– share Dropbox link to video, flat lays, jpegs

• 14 November – final industry update session

• 18 November – campaign starts – advertising begins

– competition opens

– webpage live

• 25 November – first two winners drawn

• 23 December – last winners drawn

Page 16: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

LEVERAGE + AMPLIFY = CUT THROUGH

– Be active on your own social media accounts to leverage the campaign for your business

– Tell your customers about the competition - in store, website, enews + social posts

– Share video & flat lay content on your Facebook page or Instagram account

– #thisisfremantle #shopfreo

What can you do?

Page 17: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

• Content pushing out through Destination Perth campaigns and visitfremantle.com.au

• Christmas – Lead up to Christmas events, shopping nights,

markets – Christmas day events, lunches – Boxing Day – New Year’s Eve events – Deadline 25/10/19 – Email [email protected]

• Summer campaign – Key experiences of Fremantle during the

summer season, including holiday offers, festivals and events

– Prizes – Deadline 4/11 – Email [email protected]

Content call out

Page 18: Industry briefing October 2019 - City of Fremantle · 2019-10-24 · • 4 November - business visits –deliver campaign POS flyers and shop window posters –issue unique code words

Other ways to engage

Familiarise yourself with the Destination Marketing Strategic Plan

Download the Destination Marketing Strategic Plan 2018–2022 from

www.fremantle.wa.gov.au/dmwg

Stay informed with the THIS IS FREMANTLE newsletters

Subscribe to both business and consumer e-newsletters at

www.fremantle.wa.gov.au/subscribe

Contact us

If you have any questions about how you can make these campaigns work

for you give us a call with the details below.

E [email protected]

T 08 9432 9947