industrialconflict

8/9/2019 industrialconflict

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INDUSTRIAL CONFLICT

PRESENTATION BY:

EESHA MEHTA

MANIFESTATIONS OF


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Meaning of Conict

The Webster's dictionary conceives confictboth as a noun and a verb

As a noun it reers to a sharp dierence

disa!ree"ent co##ision or opposition ointerests ideas etc c#ash hosti#ity$

%onfict e"phasi&es process rather than theend confict over sharin! the pro(ts

Accordin! to Ne)stor" and *avis +confictis any situation in )hich t)o or "oreparties ee# the"se#ves in opposition,


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Nat!e of Conict

%onfict is a process in )hich one party

perceives that its interests are opposed orne!ative#y aected by another party.

The process )ord i"p#ies that sources oconfict and issues can be rea# or i"a!inary.Whether rea# or i"a!inary the resu#t oconfict is sa"e

%onfict occurs )henever disa!ree"entse/ist in socia# situations over issues osubstance and 1or e"otiona# anta!onis"s.


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Nat!e of Conict

%onfict can esca#ate 2stren!then3 or deesca#ate 2)ea0en3 over ti"e

The confict process uno#ds in a conte/tesca#ates or not and )henever confictoccurs the disputants or third partiesatte"pt to "ana!e it in so"e "anner

%onse4uent#y )e need to understandthe dyna"ics o confict and 0no) ho)to hand#e it eective#y.


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In"#t!ia$ Conict

I% has ne!ative connotation or "any5stri0es #oc0outs ra##ies etc.

I% is institutiona#i&ed throu!h conci#iation

and arbitration It has a stabi#i&in! eect on the industria#

society and is instru"ent o socia# chan!e.%onfict has its roots in unda"enta# ri!hts5

the reedo" o e/pression. I% a#so "eans so"e disorder the parties

invo#ved in a confict see0 to "a/i"i&e thedisorder.


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Le%e$# of Di#o!"e!# &Ro'e!tD'in(

*isorder desi!ned to ha#t the re!u#ar unctionin!o the or!ani&ation stri0es #oc0outs$

*isorder desi!ned to be disruptive )hi#e the

or!ani&ation continues to operate s#o)do)ns or)or0toru#e stri0es uni#atera# "ana!e"entactions$

*isorder directed at rede(nin! an e/istin!

institutiona# practice to the advanta!e o theparty creatin! the disorder !rievanceprocedure. The !rievance procedure he#ps theparties to ad6ust.


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Ine%ita'i$it) of conict

What "a0es confict inevitab#e in or!ani&ations78. %onstant chan!e industria# societies are dyna"ic.9. :n#i"ited needs and desires o the parties

;. *iver!ent interests.. Identity and surviva# instincts o the parties union"ust resist to retain its identity "ana!e"ent

cannot !o on a!reein! to de"ands.?. More dyna"ic careers 2#ess #oya#ty to or!ani&ation3@. A !#oba# econo"y )ith increased crosscu#tura#

dea#in!s.


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Int!o"ction

Industria# conficts in or!anisations areinevitab#e. For e"p#oyers to peror" their crucia#ro#es eective#y and ecient#y there "ust e/ist

a stron! cordia# re#ationship bet)een thee"p#oyees and e"p#oyers in the or!anisation.

E"p#oyees occupy a very strate!ic p#ace in anor!ani&ation because o their centra#ity to the

production process. They contribute a veryinde(nab#e ro#e both in the achieve"ent ovarious or!ani&ation !oa#s and ob6ectives as )e##as the !overn"ent econo"ic pro!ra""e.


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Conce*t of conict an"in"#t!ia$ conict

:nions and "ana!e"ent tend to haveopposite vie)s because o the diver!ence

bet)een the e/pectations o "ana!e"entand #abour in or!ani&ation )hich oten #eadsto conficts.

%onfict by nature is a constant pheno"enon

in anyhu"an or!ani&ation. It is so ubi4uitousin socia# #ie that it has been iso#ated by so"eas the basic unit or understandin! socia#e/istence 2A6a#a 9BB;$ A#i"ba 9B8B3.


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SOURCES OF CONFLICT

%onficts arise in or!ani&ations in t)o )ays na"e#y interna#and e/terna#.

A. INTERNAL SOURCE This co"prise o disa!ree"ents arisin! )ithin the

or!anisation. %onfict orientations )ithin a )or0 settin!centres basica##y on the opposed nature o the interest o thee"p#oyers and )or0ers. The e"p#oyer is see0in! the !reatestpossib#e output at the #east cost. The e"p#oyer is constant#ysee0in! to #o)er the )a!e rate to #en!then the hours o )or0

to speed up the )or0ers to #ayo and to dischar!e )or0ers)henever it is te"porari#y econo"ica#. On the other hand theunion )hich represents the )or0!roup is see0in! continuouse"p#oy"ent or its "e"bers at the hi!hest possib#econditions in respect o hours o )or0 security and continuitysaety co"ort sanitation estee" and so on.


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In this re#ation both the e"p#oyers and the e"p#oyees)ant the #ar!est cut o the industria# ca0e that they both

cannot !et. Moreover confict arises because the needso a## three actors o industria# re#ations oten confict

)ith one another. Thereore accordin! to Otobo 29BBB3 interna# sources o

confict )ou#d inc#udeC

i. Sty#e o "ana!e"entii. Nature o physica# environ"ent o the )or0 p#ace

iii. Orientation or socia# consciousness o )or0ersiv. Other conditions o service

v. Ecacy or other)ise o the pro"otion syste" andvi. %u"berso"eness o !rievance and disputes procedure.


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B( E+TERNAL SOURCE

These inc#ude !overn"ent industria# andecono"ic po#icies the nature o #abor #e!is#ationunpatriotic and unethica# behaviour o the

po#itica# and econo"ic c#asses nationa#econo"ic "is"ana!e"ent and !enera#distribution o )ea#th and po)er in the society.

The i"portant thin! to note about these actors

is that both )or0ers and "ana!e"ent respond tothe". So"e o the e/terna# causes o confict"ay ho)ever not direct#y insti!ate industria#confict but they do infuence !enera# socia#e/pectation.


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Manife#tation# ofConict

Maniestations o confict are notcon(ned to a sin!#e out#et. The "eans oe/pressin! confict are as un#i"ited asin!enuity o a "an

The "aniestations o industria# confictcan be broad#y c#assi(ed intoC

2a3 The "aniestations o or!ani&ed !roupconfict 2union "ana!e"ent3 and

2b3 The "aniestations o individua# andunor!ani&ed confict


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The (rst type o "aniestations o confict areCi3 Stri0es #oc0outs and re"ova# o "achinery

thereby interruptin! the production

ii3 Or!ani&ed restrictions o output in the or"o )or0 #i"itations s#o) do)ns sabota!e anduni#atera# chan!es o )or0 standards piecerates etc.

iii3 %onficts in the interpretation o contractne!otiations i"p#e"entation o sett#e"entand a)ards !rievances etc but )ithout )or0stoppa!es.


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The other !roup o "aniestations are urtherdivided on the basis o the party direct#yresponsib#e or the confict intoC

i3 Industria# confict resu#tin! ro" e"p#oyeebehavior and

ii3 Industria# confict arisin! ro" "ana!e"entbehavior

The (rst o these inc#udes unor!ani&ed )ithho#din!o eort intentiona# )aste and ineciency hi!h#abor turnover and absenteeis" co"p#aintsand !rievances vio#ation o ru#es andre!u#ations etc


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Ca#e# of In"#t!ia$Conict

In Indian or!ani&ations conficts have"ain#y been due toC

8. Wa!es and a##o)ances9. Donus;. ersonne# "atters


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Conict in In"ianIn"#t!ie#

Ma6or or" o confict stri0es and #oc0outs

E/tent o )or0 stoppa!es beore 8GG8and ater 8GG8 and conte"porary ti"es.

%onse4uences o )or0 stoppa!esC8. To )or0ersC )a!e #oss #oss o 6obs

9. For Mana!e"entC #oss o production"ar0ets da"a!es to co"pany property.

;. To societyC #oss1disruption o services


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INDUSTRIAL CONFLICTS

INTERESTDISPUTES

,RIE-ANCEDISPUTES

UNFAIRLABORPRACTICES

RECO,NITIONDISPUTES

It arises out o

dead#oc0s inne!otiations

Arise ro" day

to day!rievances

Arise ro" acts

o intererence)ith thee/ercise o ri!htto or!ani&e Actsetc.

Arise due to the

reco!nition otrade unions asa bar!ainin!a!ent

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