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Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

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Page 1: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

Industrial Welding & Engineering

Pre-Audit Overview

System Introduction

By Brian Hoheisel & Tony CasillasDecember 30, 2011

MTC Engineering

Page 2: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

AGENDA Introduction

Business Strategy & Operating Philosophy

General Quality System Overview

Contract Award Sequencing (On-line Integration)

MTC Engineering

Industrial Welding & Engineering

Page 3: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

AGENDA Introduction

Tony Business Strategy & Operating Philosophy

Brian/Tony General Quality System Overview

Tony Contract Award Sequencing (On-line Integration)

Tony• Accounting & Master Job Log

Brian• On-line Contract Review & Job Data/Planning

Deb• Project Management Assignment/Master Job Folder

Deb• CAD/CNC Program Development

Mike• Calibration System

Tony• Supplier Control/ASL

Tony

MTC Engineering

Industrial Welding & Engineering

Page 4: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

QUALITY?ISO 9001 - Quality management systems - Requirements

Number of countries / economiesTop 10 countries for ISO 9001 certificates - 2010 Top 10 countries for ISO 9001 growth - 2010

1 China 297037 1 China39961

2 Italy 138892 2 Russian Federation9113

3 Russian Federation 62265 3 Italy8826

4 Spain 59854 4 Brazil4009

5 Japan 59287 5 United Kingdom3656

6 Germany 50583 6 Germany3427

7 United Kingdom 44849 7 Czech Republic2211

8 India 33250 8 Malaysia2151

9 United States of America 25101 9 Korea, Republic of1378

10 Korea, Republic of 24778 10 Indonesia1048

CCR/ORCA DATA:2010 Registered CCR Members (approximately) 790,000 & currently 625,000

Page 5: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

QUALITY?ISO 9001 - Quality management systems - Requirements

Number of countries / economiesTop 10 countries for ISO 9001 certificates - 2010 Top 10 countries for ISO 9001 growth - 2010

1 China 297037 1 China39961

2 Italy 138892 2 Russian Federation9113

3 Russian Federation 62265 3 Italy8826

4 Spain 59854 4 Brazil4009

5 Japan 59287 5 United Kingdom3656

6 Germany 50583 6 Germany3427

7 United Kingdom 44849 7 Czech Republic2211

8 India 33250 8 Malaysia2151

9 United States of America 25101 9 Korea, Republic of1378

10 Korea, Republic of 24778 10 Indonesia1048

CCR/ORCA DATA:2010 Registered CCR Members (approximately) 790,000 & currently 625,000

Page 6: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

QUALITYThe Latin Word Qualitas: (has many meanings,) but mainly: quality, property.

Noun: 1. an essential and distinguishing attribute of something or someone;2. a degree or grade of excellence or worth; Synonyms: caliber, calibre 3. a characteristic property that defines the apparent individual nature of something;

Synonyms: timbre, tone, timber 4. high social status;

Synonyms: choice, prize, select, prime 5. of high social status;

Adjective:6. of superior grade;

Page 7: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

World Class Quality in a Highly Competitive 21st Century

Max Value@

Min Cost

Page 8: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

AGENDA Introduction

Tony Business Strategy & Operating Philosophy

Tony/Brian General Quality System Overview

Tony Contract Award Sequencing (On-line Integration)

Tony• Accounting & Master Job Log

Brian• On-line Contract Review & Job Data/Planning

Deb• Project Management Assignment/Master Job Folder

Deb• CAD/CNC Program Development

Mike• Calibration System

Tony• Supplier Control/ASL

Tony

MTC Engineering

Industrial Welding & Engineering

Page 9: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

Industrial Welding & Engineering

BUSINESS STRATEGY

&

OPERATING PHILOSOPHY

MTC Engineering

Page 10: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

World Class Quality in a Highly Competitive 21st Century

Understanding the Basics Holistic approach to business

basics (Employee Ownership) World Class Manufacturing is a

journey, not a destination Only high value (low cost/high

quality) firms will survive in the 21st century market economy

Diversification – Mixed industry Niche focused

Page 11: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

World Class Quality in a Highly Competitive 21st Century

Business Strategy for a World Class Status Anchored to Strategic Planning Incremental-Continuous Improvement

• Know your Baseline• Benchmark for progress and resetting direction

Breakthrough Improvement• Technological shift of the industry• More “Paperless” Environment with a fully integrated

Quality/Business system

Page 12: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

World Class Quality in a Highly Competitive 21st Century

Business Strategy for World Class (con’t)

Employee involvement and ownership• Open Doors, Open Books, Open Minds• Investing in people and their development• = Tools for success

Customer Loyalty• Treat every customer as though they are #1 priority• Diversity = Technical Wisdom by spreading the

knowledge

Page 13: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

World Class Quality in a Highly Competitive 21st Century

Benchmarking Strategy Ownership and Responsibility Strategy of Continuous Improvement & a goal of on-

time deliveries Safety Performance – Safety is everyone’s business Employee Education and Training Machine uptime with dependence on Statistically

Capable Processes – Statistical Thinking Employee involvement with the Cost of Quality

Page 14: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 15: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 16: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 17: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 18: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 19: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 20: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Stage Detail

Fabricate – Assemble - Final

Page 21: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 22: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

TEAM MEMBERS:• Management & Engineering Expertise

• Responsibilities and Authority

• Contract Sequencing (On-line Integration)

• Accounting & Master Job Log

• On-line Contract Review & Job Data/Planning

• Project Management Assignment/Master Job Folder

• CAD/CNC Program Development

• Calibration System

• Supplier Control/ASL

MTC Engineering

Industrial Welding & Engineering

Page 23: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

AGENDA Business Strategy & Operating Philosophy

Brian Introduction

Tony General Quality System Overview

Tony Contract Award Sequencing

Tony• Accounting & Master Job Log

Brian• On-line Contract Review & Job Data/Planning

Deb• Project Management Assignment/Master Job Folder

Deb• CAD/CNC Program Development

Mike

MTC Engineering

Industrial Welding & Engineering

Page 24: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

QA System Model

Page 25: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

QAM Strategy

(Tailored) ISO9001:2008

Page 26: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

QAM StructureWho, What, Where, When & How

Who, What, and a touch of When

Who, What and a touch of How

Who, When and How

Page 27: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering System

Integration

PA

DCTaguchiDOE

SPC

TQM

FMEA

Page 28: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

SystemIntegration

Page 29: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Accounting & Master Job Log

Brian• On-line Contract Review & Job Data/Planning

Brian/Deb• Project Management Assignment/Master Job Folder

Brian/Deb• CAD/CNC Program Development

Mike/Shane• Job Staging/Inspection Process/Final

Tony• Contract Close-out & Master Job Log

Tony• Packaging & Shipping Instructions

Tony• Supplier Control/ASL

Tony• Calibration System (On-line)

Tony

Page 30: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Accounting & Master Job Log

Brian

Data Flow

between system controls

Page 31: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Accounting & Master Job Log

Brian/Deb

Page 32: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Accounting & Master Job Log

Brian/Deb

Page 33: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• On-line Contract Review & Job Data/Planning

Deb

Page 34: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• On-line Contract Review & Job Data/Planning

Deb

Page 35: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Project Management Assignment/Master Job Folder

Deb

Page 36: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• CAD/CNC Program Development

Mike/Shane

Page 37: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Job Staging/Inspection Process/Final

Tony

Page 38: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Contract Close-out & Master Job Log

Tony

Page 39: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Packaging & Shipping Instructions

Tony

Page 40: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Supplier Control/ASL

Tony

Page 41: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Supplier Control/ASL

Tony

Page 42: Industrial Welding & Engineering Pre-Audit Overview System Introduction By Brian Hoheisel & Tony Casillas December 30, 2011 MTC Engineering

MTC Engineering

Industrial Welding & Engineering

ON-LINE QUALITY SYSTEMQA System Functionality & Integration (On-line)

Contract Award Sequencing• Calibration System (On-line)

Tony