Induction and Orientation Have you ever recruited a new starter who you think will be FANTASTIC and...
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Induction and Orientation
Induction and Orientation Have you ever recruited a new starter who you think will be FANTASTIC and before you know it, they are either not working out
Have you ever recruited a new starter who you think will be
FANTASTIC and before you know it, they are either not working out
or worse, they resign on you...
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Replacement Costs Direct Costs Termination payouts Advertising
Backfilling Training Indirect Costs Staff morale Skill and store
knowledge Time spent recruiting, retraining, upskilling Can take a
new employee up to 6 months to get up to full speed
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Reduce Startup Costs Reduce Anxiety Reduce Employee Turnover
Save Time for the Manager Develop Realistic Job Expectations
Successful and great LiveLife team member! QCPP Requirement
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New Starter Induction Program Operations Manual Element 13
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Know what shifts are to be worked Complete and Fax the New
Employee Details form to LLC-HR (found under Element 12) Allocate a
buddy Who will conduct the different parts of the induction? Plan
out what jobs to be allocated day 1, week 1 Organise the uniforms
Prepare the locker space Let team know who will be joining them and
when
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Preparation contd Preparation contd... Think about training
requirements What: S2S3, Products, Tills, Computer
Systems/Software, Store layout When: ? Who by: Pharmacist, Senior
PA, Buddy, Rep, LLC How: Face-to-Face, On-Line, External? Diarise
qualifying period check-in dates Agree commencement time for first
shift
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Day 1 General Activities Welcome your new starter! Orient to
store Complete/follow up all new starter documentation Introduce to
buddy
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Day 1 General Activities WHS Responding to Fire, Fire
Extinguishers, Emergency Exits and the Assembly Point Security
Procedures Safe Work Procedures Store layout Location of products
and tills Skills and Responsibilities tool Provide overview of
their key responsibilities Avoid putting the person straight out on
the floor before covering off these key points
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Weeks 1-2 Induction program split up into 2 weeks Use as a
guide Key Points LiveLife Values Operating Procedures On-line
Induction LiveLife Rewards CARE Performance Reviews Training
Requirements
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Weeks 1-2 Role and Expectations This is where performance
management begins Clearly articulate what is required and your
expectations Set your new starter up for success!
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Manager Induction Operations Manual Element 13
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Where to find documents?
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Final point Employer of Choice Important to ensure ALL new
employees receive a good induction to your store Helps alleviate
the new employees anxiety Reinforces confidence that the new
employee has made a good choice of their new employer Increases
productivity AND
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Sets the new starter up for SUCCESS!
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Further Assistance: (07) 5474 2166 Fiona Munro HR Manager
Kristie McCaul HR Administration LiveLife Intranet: Printable
version available to download from
www.livelifepharmacy.comwww.livelifepharmacy.com