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10. 20. 30. 40. 50. 60. 70. 80. 90. 100. SSC Group. Development. Number of interviews:. Individual. Competence. Motivation. Responsibility & Initiative. Authority. Organisational. Co-operation. Organisational Efficiency. Learning. Renewal Climate. VOICE INDEX. - PowerPoint PPT Presentation
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1
Individual
Competence 60% 66% 67%
Motivation 59% 64% 60%
Responsibility & Initiative 77% 74% 68%
Authority 82% 69% 61%Organisational
Co-operation 52% 66% 68%
Organisational Efficiency 45% 57% 59%
Learning 46% 54% 56%
Renewal Climate 47% 48% 48%
VOICE INDEX 587 623 609
Commitment to the Company 28% 61% 67%
Goals 31% 58% 64%
Leadership 62% 68%
Favour-able 4-5
Total Ext. bench*
0 10 20 30 40 50 60 70 80 90 100% of given answers
SSC Group
Development
1) Ext.bench. Processing Industry 2010
Number of interviews: 37
2
Responsibility & Initiative 77% 74% 68%
My colleagues take responsibility when problems with work arise 84% 78% 69% 0%
My colleagues often act on their own initiative 70% 70% 67% 0%
Favour-able 4-5
Total Ext. bench*
No answer
0 10 20 30 40 50 60 70 80 90 100
SSC GroupResponsibility & Initiative
Development
% of given answers
Favourable5 4
Neutral3
Unfavourable2 1
1) Ext.bench. Processing Industry 2010
3
Authority 82% 69% 61%
I have great freedom to act without going to my manager asking for permission 83% 72% 67% 3%
I can make my own decisions in my work 81% 67% 56% 0%
Favour-able 4-5
Total Ext. bench*
No answer
0 10 20 30 40 50 60 70 80 90 100% of given answers
SSC GroupAuthority
Development
Favourable5 4
Neutral3
Unfavourable2 1
1) Ext.bench. Processing Industry 2010
4
Main barriers to working efficiently (q. 20)
0 10 20 30 40 50 60 70 80 90 100
39
31
31
31
31
22
17
14
11
8
8
6
6
6
3
3
3
0
0
Participants: 37
%
Policies not clear
Poor work routinesWorkload too heavy
Lack of clarity regarding who does what
Time spent on irrelevant tasks
Lack of relevant competenceDecisions aren't taken quickly enough
Other, please specify
Matters are not attended to in time
Top management controlLack of information that I need to carry out my work
Everything too tightly controlled
Computer systems
Co-worker turnover too highInflexible, rigid rules
People think only of themselves
No, I don't feel there are any significant barriers to efficiency
BureaucracyInformation overload
SSC GroupEfficiency Barriers (q. 20)
Development
5
Goals 31% 58% 64%
I am familiar with SSC Group’s overall goals 51% 57% 67% 0%
In my team we work towards clear goals 24% 63% 65% 0%
In my team our goals are regularly followed up 22% 52% 60% 0%
I can clearly see how my own work contributes to the overall goals 28% 59% 3%
Favour-able 4-5
Total Ext. bench*
No answer
0 10 20 30 40 50 60 70 80 90 100% of given answers
SSC GroupGoals
Development
Favourable5 4
Neutral3
Unfavourable2 1
1) Ext.bench. Processing Industry 2010
6
How much confidence do you have in...?
... the SSC Group Management
64%
... your immediate manager 76% 80% 73% 8%
Favour-able 4-5
Total Ext. bench*
No answer
0 10 20 30 40 50 60 70 80 90 100% of given answers
SSC GroupConfidence in management
Development
Favourable5 4
Neutral3
Unfavourable2 1
... the Division Management*
... the Regional Management (LSE, USN, SSC Chile, Kiruna, Stockholm)**
* Only to employees working within a Division
** Only to employees working within Satellite Operations
25% 58% 3%
0% 43% 3%
1) Ext.bench. Processing Industry 2010
