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City Challenge on Man-hole to Machine-hole Transformation
Indicator
wise list of
documents
required
SafaiMitra Suraksha Challenge
Safai Mitra Suraksha Challenge is aimed at preventing hazardous
cleaning of sewers and septic tanks and promote mechanized
cleaning. The competition will focus extensively on creating citizen
awareness on this critical issue.
02Core Parameters
Eco-System Parameters
1. Citizen’s Empowerment
2. Mechanized Cleaning: Men & Machine
3. Mechanized Cleaning: Soft Measures
1. Periodic preventive maintenance
2. Sustainable O&M
3. Treatment Capacity
4. Adoption of Innovative Approach
5. Standardization of Septic Tank
Pre-qualification criteria
1. Setting up RSA & SRU
2. Valid ODF+ Certification
3. Notification of Ban on Single use Plastic
Setting up of
Responsible
Sanitation Authority
(RSA) and
Sanitation
Response Unit
(SRU)
Pre-qualification criteria to participate in challenge
Valid ODF+
Certification
Notification of ban
on single use plastic
Pre-qualification criteria to participate in challenge
▪ Setting up of Responsible Sanitation Authority (RSA) and Sanitation Response Unit (SRU)State must have notified RSAs and established SRU in the participating cities to take care of situations of blockages of sewers & septic tanks and thereby preventing manual hazardous cleaning.
▪ Valid ODF+ CertificationCity must have valid ODF+ Certification on the closing date of application.
▪ Notification of ban on single use plasticBan on single use plastic including.
S.No List of Documents
1Documents Required for setting up of Responsible Sanitation Authority (RSA) and Sanitation
Response Unit (SRU)
2 Provide the list of Officer/ Staff with name, designation and mobile no. of RSA and SRU
3 Report and Certificate of ODF+ with Validity date
4Copy of the public Notification released for banning the use, sale and storage of non-
biodegradable plastic below 50 microns.
5 Clips/ Photos of the notifications of banning single use plastic including < 50 micron
Citizen’s
Empowerment
(200 Marks)
CORE PARAMETERS700 Marks
Mechanized
Cleaning: Men &
Machine
(400 Marks)
Mechanized
Cleaning: Soft
Measures
(100 Marks)
Citizen’s Empowerment
200 Marks
Public AwarenessCampaigns
24X7 Helpline, Portal &WhatsApp Number
1. Is 24X7 Helpline number, portal and WhatsApp number in place and operational to help
citizens in registering their complaints and provide their resolution status on real-time basis ?
(50 Marks)
Note : Each redressal system should have mechanism for generating monthly
report showing all complaints received, in process, resolved and feedback received.
S.No List of Documents
1 Provide the complaints' reports till 30th April 2021
2Provide the list of complaints along with the numbers from various
mediums such as Helpline, Portal and WhatsApp
1. Whether IEC carrying following messages have been carried out in print, electronic media,
social media or through murals to educate citizens, other stakeholders as well as ULB
employees about importance of following approved de-sludging practices for septic
tank/sewer/storm water drain manhole cleaning from January 2021 onwards (45 Marks)
Note: All supporting pictures for monthly awareness campaigns to be uploaded by 5 th day of
the following month. Pictures to be uploaded on Safaimitra Suraksha Challenge-2021 portal and
associated social media channel, Swachh Manch and Facebook page. (City name and ULB Code
mandatory for entries)
S.No List of Documents
1List of awareness campaigns with photos. Also, give a brief description of each
campaign
Public Awareness
2. Whether monthly Public Awareness campaign carried out in 100% wards, to educate citizens,
other stakeholders as well as ULB employees about importance of following correct legal
practices for septic tank/sewer/stormwater drain manhole (35 Marks)
S.no Public Awareness Campaign Total wards
Ward numbers
with Campaign
details
Photos
(Minimum 2 per
activity)
1 Street Plays
2 Door to Door messaging
3
Focused Group Discussions (FGDs) in all
vulnerable Places i.e. unplanned
colonies/slums/hotspots identified etc.
4 Messaging done on 100% CT/PTs
5100% de-sludging vehicles registered with ULB
carrying messages
3. Whether Public Awareness campaign carried out in 100% wards to educate citizens, other
stakeholders as well as ULB employees through Hoardings, Posters, Wall Writings/Murals
about importance of following correct legal practices for septic tank/sewer/stormwater drain
manhole cleaning(35 Marks)
Note: Hoarding/Poster Sizes: Hoarding minimum 8’x10’ and Poster minimum 2’X4’
S.no Public Awareness Campaign Total wardsWard numbers where
Campaign carried out
Photos(Minimum 2 per
activity)
1In each ward minimum 1 Hoarding is placed (each hording to be geo-
tagged with unique ID)
2 in each ward minimum 20 Posters are pasted on walls
3In each ward messaging done through Wall Writing/Murals- Minimum 10
walls
S.no Public Awareness CampaignTotal no. of
Slums
No. of Slums where
Campaign carried out
Photos(Minimum 2 per
activity)
1In each slum & unplanned colony with 25 households minimum 1
Hoarding is placed (each hording to be geo-tagged with unique ID)
2In each slum & unplanned colony with 25 households minimum 10
Posters are pasted on walls
3In each slum & unplanned colony with 25 households messaging done
through Wall Writing/Murals- Minimum 3 walls
4. Impact of Public Awareness Campaigns: Whether public awareness campaign carried out
by the ULB has been able to penetrate key messages among all citizens and other key
stakeholders (including service providers(35 Marks) *
* No Documents Required (Only on-ground validation)
Mechanized Cleaning
400 Marks
Infrastructure Work Force
1. Holding of Core Sewer and Septic Maintenance Machines : Whether ULBs has number of
machines / equipment available, as per CPHEEO norms, to clean sewers/septic/stormwater drain
manholes tanks(200 Marks)
1(A). Performance areas : ULBs are expected to match the 100% requirement of Maintenance
Machines to get 100% marks (180 Marks)
1(B). Performance indicators (This indicator will ascertain whether private desludging operators
are registered with ULB / PHED and are being monitored to ensure zero tolerance on non-
compliance)
(20 Marks)
S.No List of Documents
1 Provide the list of maintenance machines with capacity
2 Provide the list of desludging operators
3Provide the list of desludging operators registered/ license given. Also Provide the photo of the registration id/license
4 Provide the list of desludging vehicles
5 Provide the list of desludging vehicles with RFID/ GPS
2. Holding of Requisite Water borne Sanitation Workforce/Safaimitras and SEPs (Sanitation
Commandos) - Whether ULBs has dedicated workforce available, as per CPHEEO norms, to meet
daily de-sludging requirements (100 Marks)
WF 02(A) Performance areas : ULBs are expected to match the 100% requirement of WaterborneSanitation Workforce/staff to get 100% marks (80 Marks)
WF 02(B) Performance areas : Hardship Allowance (20 Marks)
S.No List of Documents
1 No. of permanent workers
2 No. of informal workers
3 No. of Contractual workers
4 No. of private workers
5 No. of SHG/NGO workers
6 No. of casual/daily workers and others
7 Provide the list of Waterborne Sanitation Workforce/staff
8 Provide the list of Safaimitras/Staff getting hardship allowance
3. Holding of PPE and Safety Gear: Do you have required number of PPEs and Safety Gears to
meet daily cleaning requirements as per CPHEEO norms?( 50 Marks* )
Performance areas :
(A) ULBs are expected to match the 100% requirement of PPE and Safety Gears to get 100% marks
(B) ULBs are expected to meet the requirement of specified Safety Gear to get 100% marks
* Failure to obtain >25 marks in this indicator will lead to deduction of 200 Marks in the ULB’s
overall score.
S.No List of Documents
1 No. of SafaiMitras/workers provided with PPEs as per CPHEEO norms
4. Holding of Special Maintenance/ Cleaning Equipment: Do you have special maintenance/cleaning
equipment meeting daily cleaning requirement, as per CPHEEO norms? (50 Marks)
Performance areas : ULBs are expected to match the 100% requirement of Waterborne Sanitation
Workforce/staff to get 100% marks
S.No List of Documents
1 Provide the list of special maintenance/cleaning equipment as per CPHEEO norms
A
Mechanized Cleaning:Soft Measures
400 Marks
Capacity BuildingEmpowerment of Safaimitra(Sanitation Commando)
1. Training / Skill Development: Are registered de-sludging operators (de-sludging staff), sewer,
stormwater drain manhole maintenance staff trained on safety related issues (60 Marks)
Note : Knowledge of all trained de-sludging operators/staff will be tested through a questionnaire
designed by CPHEEO to qualify for marks claimed. Questionnaire to be shared.
S.No List of Documents
1 Provide the copies of translated toolkit and applicable norms
2 No. of formal de sludging staff
3 No. of Informal de sludging staff
4 No. of trained desludging operators/staff/Informal Safaimitras
5 Provide the attendance and score sheet of the participants of the training
2(a). Rehabilitation of informal Safaimitras engaged in cleaning of septic tanks/ sewer lines
/stormwater drains?(20 Marks)
S.No List of Documents
1 Provide the list of informal Safaimitras identified are integrated with private de-sludging operators
2Provide the list of informal Safaimitras identified are linked with at least 3 social welfare schemes of Central/State Government
3 Provide the list of informal Safaimitras linked with NSKFDC scheme
4 Provide the list of Safaimitras whose children are enrolled in school (if applicable)
5 Provide the list of Safaimitras having ration cards
2(b). Rehabilitation of Safaimitras : Percentage (%) of Safaimitras identified are linked with
entrepreneurship opportunities either through convergence or providing soft loans through
NSKFDC or under any other scheme (50 Marks)
S.No List of Documents
1Provide the list of safaimitras linked with entrepreneurship/livelihood opportunities/other scheme
S.No Indicator Total wardsNo. of wards where
Safaimitras identified/allocated
1Minimum 5 informal Safaimitras identified from each ward
22-4 informal Safaimitras identified from each ward
Eco-System Parameters
03
1000 Marks
Periodic
preventive
maintenance
(100 Marks)
Sustainable O&M
(50 Marks)
Treatment
Capacity
(50 Marks)
Adoption of
Innovative
Approach
(50 Marks)
Standardization of
Septic Tank
(50 Marks)
1(a). Periodic preventive maintenance of septic tanks, Sewer and stormwater drain manholes/ lines
in the city
S.No List of Documents
1Total number of septic tanks along with logbook (record) of desludging of septic tanks ( 1st January 2021 to 30th April 2021)
2 Total no. of sewers
3 Total no. Stormwater drain
4 Total no. of geo-tagged sewer
5 Total no. geo-tagged Stormwater drain
1(b). Critical Sanitation spots (Hot Spots): Whether the ULB/Water Supply and Sewerage
Board/Jal Board have identified the areas of the city / town (particularly informal/vulnerable
groups are living) wherein frequent blockages/ accidents take place and has put in place
necessary action plan
S.No List of Documents
1Provide the list of identified hotspots areas wherein frequent blockages/ Accidents take place and has put in place necessary action plan
1(c). Sanitation Coverage - What percentage of Wards in the city / town are connected to a closed system
such as sewerage and / or septic tank + soak pit. And what % of Septic tanks are geo-tagged (ULB must
submit sewer network map to claim the progress
S.No List of Documents1 Total no. of Households
2 Total no. of commercial establishments
3 Total no. of CTs
4 Total no. of PTs
5 Total no. of Households connected to a closed system such as sewerage and/or septic tank + Soak pit
6Total no. of commercial establishments connected to a closed system such as sewerage and/or septic tank + Soak pit
7 Total no. of CTs connected to a closed system such as sewerage and/or septic tank + Soak pit
8 Total no. of PTs connected to a closed system such as sewerage and/or septic tank + Soak pit
9 Total no. of septic tank
10 Total no. of geo tagged septic tank
2. Sustainable O&M : Whether the revenue collected is sustainable to carry out O & M of the
mechanized cleaning system including its related expenses like salary, diesel, consumables,
breakdown repairs, etc.
Note:
1. Only user charges collected or sanitation charges collected under property tax will be
considered
2. Grant under 14th Finance Commission will not be considered.
3. If ULB has outsourced/engaged private operator to manage de-sludging of septic
tanks/sewers/storm water drains, expenses incurred and revenue earned/collected by the private
operator will not be added in O&M expenses /revenue for/ from the services/operators directly
handled by the ULB.
4. Period under consideration 1st April 2020 to 31st March 2021
S.No List of Documents
1Total amount of user charges collected or sanitation charges collected under property tax (period 1st April 2020 to 31st March 2021)
2Total Operation cost of the mechanised cleaning system (period 1st April 2020 to 31st March 2021)
3. Sewage & Septage Treatment Capacity and Actual Treatment
Note: If required, possibility of shared facility with other ULBs, co-treatment may be explored
S.No List of Documents
1 Total capacity of FSTPs (KLD)
2 Total capacity of STPs (MLD)
3 Total faecal sludge collected/generated in the Month (KL)
4 Total sewage collected/generated in the month (ML)
5 Total faecal sludge Treated in the Month (KL)
6 Total sewage Treated in the month (ML)
4. Adoption of Innovative Approach : Whether any innovative system for cleaning the sewers,
stormwater drains and septic tanks have been developed / implemented.
Note: All Innovations must be implemented by 31st March 2021 and uploaded on Safaimitra
Suraksha Challenge portal by 30th April 2021.
S.No List of Documents
1
Provide the list of innovations along with the type (Low cost solution, faster solution, improved efficiency, prevented entry into septic tank/sewer/stormwater drains, welfare scheme and warning system in the sewer/stormwater drains), brief description and pictures
5. Standardization of Septic Tank
Section List of Documents
1 Total number of septic tanks were constructed (after 1st Jan 2021) as per the prescribed design
2 Provide the list of septic tanks design approved by the ULB
3 Total no. of masons/contractors in the ULB
4 Total no. of trained masons/contractors in the ULB
THANK YOU