20
INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

Embed Size (px)

Citation preview

Page 1: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

Toll-Free Consumer HotlinesREQUEST FOR PROPOSAL 14-77

on behalf ofthe Family and Social Services Administration

Page 2: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

GENERAL INFORMATION

• Attendee Sign-In Sheet

• Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website

Page 3: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

RFP QUESTIONS AND ANSWERS

Questions answered verbally today are not official nor binding and should be submitted in writing if it will affect your proposal response (Q/A Template).

All questions must be submitted using the Question and Answer Template provided by 3:00 PM Eastern Time on April 17, 2014

Email: [email protected]

Fax: 317.232.7312

Page 4: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

ACCESSING RFP DOCUMENTS

www.in.gov/idoa/proc

Page 5: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

ACCESSING RFP Documents

Page 6: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

Page 7: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

KEY RFP DATES

Page 8: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

PURPOSE AND SCOPE OF RFP 14-77

gsdfgsdfg

Page 9: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

RFP OUTLINE

Page 10: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

BUSINESS PROPOSALCompany Financial Information (Section 2.3.3)

Confidential information must be kept separate from the proposal in both hard and soft copy.

Page 11: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

COST PROPOSAL

Page 12: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

TECHNICAL PROPOSAL

Page 13: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

MINORITY AND WOMEN’S BUSINESS ENTERPRISE

Complete Attachment A, MWBE Form- Include sub-contractor letters of commitment Goals for this RFP:

- 8% Minority Business Enterprise

- 8% Women’s Business Enterprise

Page 14: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

MINORITY AND WOMEN’S BUSINESS ENTERPRISE

$$$$$$

Page 15: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1)

Complete Attachment A1, IVBE Form- Include sub-contractor letters of commitment

Goal for this RFP: 3%

Page 16: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

$$$$$$

INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1)

There are separate IVBE forms for Rate Setting and LTC audit.

Page 17: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA ECONOMIC IMPACT

The State defines FTE as a measurement of an employee's productivity on a specific project or contract. A FTE of 1 would mean that there is one (1) worker fully engaged on a project; forty (40) hours a week, fifty-two (52) weeks a year. If there are two (2) employees each spending 1/2 of their working time, 20 hours per week, on a project that would also equal 1.

$$$$$$

Page 18: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

RFP SCORING AND EVALUATION

Page 19: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

QUESTIONS AND ANSWERS

Page 20: INDIANA DEPARTMENT OF ADMINISTRATION Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration

INDIANA DEPARTMENT OF ADMINISTRATION

ADDITIONAL INFORMATIONIDOA PROCUREMENT LINKS AND NUMBERS

http://www.in.gov/idoa/2354.htm1-877-77BUYIN (8946) For Vendor Registration Questions

http://www.in.gov/idoa/2464.htmFor Inquiries Regarding Substantial Indiana Economic Impact

A. Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. http://www.in.gov/idoa/2467.htm

B. Secretary of State of Indiana: Can be reached at (317) 232-6576 for registration assistance. www.in.gov/sos

C. Vendor Handbook: Online version available at http://www.in.gov/idoa/files/vendor_handbook.doc

D. Minority and Women Owned Business Enterprises: http://www.in.gov/idoa/files/Certification_List(48).xls for table of IDOA certified MBEs and WBEs. For more WBE’s information http://www.in.gov/idoa/2352.htm

E. RFP posting and updates: Go to http://www.in.gov/idoa/2354.htm (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side and click the link.