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    INDIAN BANKING SECTOR - PROBLEMS AND PROSPECTS

    ABSTRACT

    The Indian banking sector has emerged as one of the strongest drivers of Indias economic

    growth. It has a large geographic and functional coverage. The sector has undergone

    significant developments and investments in the recent past. Here commercial banks cater to

    short and medium term financing requirements, while national level and state level financial

    Institutions meet longer-term requirements. Banking industry in India has also achieved a

    new height with the changing times. Most of banks provide various services such as Mobile

    Banking, SMS & Net banking and ATMs to their customers for their convenience. The use of

    technology has brought a revolution in the working style of the banks. Banking today has

    transformed into a technology intensive and customer friendly model with a focus on

    convenience. However, changing dynamics of banking business also brings new kind of risk

    exposure.

    Authors : S. Nandhini

    K.G. Shalini

    K. Prince

    (Sri Krishna Arts and Science College)

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    INTRODUCTION OF INDIAN BANKING SECTOR

    In modern sense, Banking in India started with the establishment of three presidency

    banks under the Presidency Banks Act 1876 i.e. Bank of Calcutta, Bank of Bombay a nd

    Bank of Madras.In 1921, all presidency banks were amalgamated to form the imperial Bank of India.

    Imperial bank carried out limited central banking functions also prior to establishment of

    RBI. Reserve bank of India Act was passed in 1934 & Reserve Bank of India (RBI) was

    constituted as an apex bank without major government ownership. Banking Regulations Act

    was passed in 1949. Under this act, RBI got wide ranging powers for supervision & control

    of banks. In 1955, RBI acquired control of the Imperial Bank of India, which was renamed as

    State Bank of India . In 1959, SBI took over control of eight private banks floated in thewhile princely states, making them as its 100% subsidiaries.RBI was empowered in 1960, to

    force compulsory merger of weak banks with the strong ones. The total number of banks was

    thus reduced from 566 in 1951 to 85 in 1969. In July1969, government nationalized 14 banks

    having deposits of Rs.50 crore & above. In 1980,government acquired 6 more banks with

    deposits of more than Rs.200 crore.

    Nationalization of banks was to make them play the role of catalytic agents for

    economic growth &development. The Narsimham Committee report suggested wide rangingreforms for the banking sector in 1992 to introduce internationally accepted banking

    practices. After this, until the 1990s, the nationalized banks grew at a pace of around 4%,

    closer to the average growth rate of the Indian economy.

    The structure of the banking system of India comprises two major parts: Organized

    and unorganized sector. The organized sector comprises the institutions which provide

    mainlyshort term credit to business, specialized term lending institutions which provide longterm requirements of industry agriculture & foreign trade. The unorganized sector comprise

    of the money lenders and the indigenous bankers.

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    CLASSIFICATION OF BANKS

    NEED OF THE BANKS

    To provide the security to the savings of customers.

    To control the supply of money and credit.

    To encourage public confidence in the working of the financial system, increase savings

    speedily and efficiently in Indian Banking System.

    To avoid focus of financial powers in the hands of a few individuals and institutions.

    To set equal norms and conditions (i.e. rate of interest, period of lending etc.) to all types of

    customers

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    GOVERNMENT POLICY ON BANKING INDUSTRY

    To protect the safety of the publics savings. To control the supply of money and credit in order to achieve a nations

    broad economic goal.

    To ensure equal opportunity and fairness in the publics access to credit and

    other vital financial services in Indian Banking System.

    To promote public confidence in the financial system, so that savings are

    made speedily and efficiently.

    To avoid concentrations of financial power in the hands of a few individuals

    and institutions.

    Provide the Government with credit, tax revenues and other services. To help sectors of the economy that they have special credit needs for

    e.g. Housing, small business and agricultural loans and etc.

    TOOLS TO CREDIT CONTROL BY RBI

    Cash Reserve Ratio- Cash reserve Ratio (CRR )- It is the amount of funds that the banks

    have to keep with RBI. If RBI decides to increase the percent of this, the available amount

    with the banks comes down. RBI is using this method (increase of CRR rate), to drain out the

    excessive money from the banks. Indian Banking System CURRENLTY CRR- 4.25%.

    Repo Rate - Whenever the banks have any shortage of funds they can borrow it from RBI.

    Repo rate is the rate at which our banks borrow money from RBI. A reduction in the repo rate

    will help banks to get money at a cheaper rate. When the repo rate increases borrowing from

    RBI becomes more expensive. CURRENTLY REPO RATE -8.0%. 20

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    RECENT DEVELOPMENT

    Most of banks provide various services such as Mobile banking, SMS & Net banking

    and ATMs to their customers for their convenience. The use of technology has brought a

    revolution in the working style of the banks. Banking today has transformed into a

    technology intensive and customer friendly model with a focus on convenience.

    1) Electronic Payment Services E- Cheques

    Now-a-days we are hearing about e-governance, e-mail, e-commerce etc. In the same

    manner, a new technology is being developed in US for introduction of e-cheque, which

    will eventually replace the conventional paper cheque. In India, the Negotiable

    Instruments Act has already been amended to include: Truncated cheque and E-cheque

    instruments.

    2) Real Time Gross Settlement (RTGS)

    Real Time Gross Settlement system, introduced in India since March 2004, is a

    system through which electronics instructions can be given by banks to transfer funds from

    their account to the account of another bank. The RTGS system is maintained and operated

    by the RBI and provides a means of efficient and faster funds transfer among banks

    facilitating their financial operations. Therefore, money can reach the beneficiary

    instantaneously and the beneficiary's bank has the responsibility to credit the beneficiary's

    account within two hours.

    3) Electronic Funds Transfer (EFT)

    Electronic Funds Transfer (EFT) is a system whereby anyone who wants to make

    payment to another person/company etc. Can approach his bank and make cash payment

    or give instructions/authorization to transfer funds directly from his own account to the

    bank account of the receiver/beneficiary. RBI is the service provider of EFT.

    4) Electronic Clearing Service (ECS)

    Electronic Clearing Service is a retail payment system that can be used to make bulk

    payments/receipts of a similar nature especially where each individual payment is of a

    repetitive nature and of relatively smaller amount. This facility is meant for companies

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    and government departments to make/receive large volumes of payments rather than for

    funds transfers by individuals.

    5) Automatic Teller Machine (ATM)

    Automatic Teller Machine is the most popular device in India, which enables the

    customers to withdraw their money 24 hours a day 7 days a week. It is a device that

    allows customer who has an ATM card to perform routine banking transactions without

    interacting with a human teller.

    6) Point of Sale Terminal

    Point of Sale Terminal is a computer terminal that is linked online to the

    computerized customer information files in a bank and magnetically encoded plastic

    transaction card that identifies the customer to the computer. During a transaction, the

    customer's account is debited and the retailer's account is credited by the computer for the

    amount of purchase.

    7) Tele Banking

    Tele Banking facilitates the customer to do entire non-cash related banking on

    telephone. Under this devise Automatic Voice Recorder is used for simpler queries and

    transactions .For complicated queries and transactions, manned phone terminals are used.

    PROBLEMS FACED

    The major Problems faced by banks today are as to how to cope with competitive forces and

    strengthen their balance sheet.

    High transaction costs : A major concern before the banking industry is the hightransaction cost of carrying non- performing assets in their books. The growth led to

    Strains in the operational efficiency of banks and the accumulation of non-performing

    assets (NPAs) in their loan portfolios.

    IT revolution : The Indian banks are subject to tremendous pressures to perform as

    Other wise their very survival would be at stake. The application of IT and e-banking is

    becoming the order of the day with the banking system heading towards virtual

    banking.

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    Timely technological up gradation : Already electronic transfers, clearings,

    settlements have reduced translation times. To face competition it is necessary for

    banks to absorb the technology and upgrade their services.

    Intense Competition : The RBI and Government of India kept banking industry open

    for the participants of private sector banks and foreign banks. The foreign banks were

    also permitted to set up shop on India either as branches or as subsidiaries. Due to this

    lowered entry barriers many new players have entered the market such as private

    banks, foreign banks.

    The foreign banks and new private sector banks have spearhead the hi-tech

    revolution. For survival and growth in highly competitive environment banks have to follow

    the prompt and efficient customer service, which calls for appropriate customer centric

    policies and customer friendly procedures.

    Privacy and Safety : Among the most important aspects of savings, i.e., safety,

    liquidity and profitability, safety is at the top most priority. The areas which might

    cause danger to security in e-banking can be:

    Credit risk Liquidity, interest rate risk, market risks Legal risk

    Global banking: The impact of globalization becomes challenges for the domestic

    enterprises as they are bound to compete with global players. If we look at the Indian

    Banking Industry, then we find that there are 36 foreign banks operating in India,

    which becomes a major challenge for Nationalized and private sector banks.

    Financial Inclusion: Financial inclusion has become a necessity in todays business

    environment. Whatever is produced by business houses, that has to be under the check

    from various perspectives like environmental concerns, corporate governance, social

    and ethical issues. In India, RBI has initiated several measures to achieve greater

    financial inclusion, such as facilitating no-frills accounts and GCCs for small deposits

    and credit.

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    CONCLUSION

    The various problem and opportunities like High transaction costs, IT revolution,

    timely technological up-gradation, intense competition, privacy & safety, global banking,

    financial inclusion. Banks are striving to combat the competition. The competition from

    global banks and technological innovation has compelled the banks to rethink their policies

    and strategies. Different products provided by foreign banks to Indian customers have forced

    the Indian banks to diversify and upgrade themselves so as to compete and survive in the

    market.

    we can say that the biggest problem for banking industry is to serve the mass and

    huge market of India. On the other hand product differentiation. Apart from traditional

    banking services, Indian banks must adopt some product innovation so that they can over

    come the range of competition.