INDEX

INTRODUCTION TO DERBY GROUP OF COMPANIES

DERBY GROUP OF COMPANIES

PACT EMPLOYMENT SERVICES

DERBY MARKETING

DINING PLUS

THE CONCIERGE COMPANY

DERBY AUTO ASSIST

DERBY DEBT COLLECTIONS

DERBY RECORDS MANAGEMENT

DERBY INTERIORS

DERBY TRANSLATIONS

SAI GLOBUS

SAVE SOUQ

DIAL A DRIVER

PACT DOMESTIC SERVICES

CALL CENTRE

OUR CLIENTS

SENIOR MANAGEMENT

OFFICE LOCATION

INTRODUCTION

Since its founding in 22 May 1995, Derby Marketing LLC has

helped redefine standards in the service industry. The company

started out by marketing their in–house discount cards “Dining

Plus” which offers discounts in over 2000 outlets across the Middle

East, India and the Far East. It has hence witnessed exponential

growth in terms of the services it offers and reputation it has

created in the industries it serves.

Derby Group currently provides a range of corporate and personal

services to top corporate houses, banks and individuals across

verticals including:

Outsourcing of Staff

Debt Collection

Recruitment

Concierge

Auto Concierge

Dining Discount Program

Records Management

Translations

Interiors and Fit outs

Injection Molding

DERBY GROUP OF

COMPANIES

Pact Employment Services

Derby Marketing LLC

Derby Records Management FZ-LLC

Derby Interiors FZ-LLC

Derby Debt Collection LLC

PACT EMPLOYMENT SERVICES

Established in 1990 in India, Pact has grown to be a recruiter of choice to companies across

various industries in UAE and India. Pact offers professional services for both employers and

job seekers. Backed by a strong reputation for placing high quality candidates in permanent,

temporary and contract positions, we work closely with our clients which helps us constantly

exceed their expectations.

MISSION

To provide our clients with the right candidate for the right position at the right time.

SERVICES

Outsourcing, Temporary staffing, Permanent Recruitment

OUR CORE STRENGTHS

Clear understanding of client’s business and their industry

Rigorous screening and proven selection process

Extremely high “hit rate”

Headhunt for specialized requirements

Strict code of confidentiality and professionalism

OUR CLIENTS

Barclays Bank

ADCB

Visit us on: www.pactemployment.ae

HSBC

Mashreq Bank

First Gulf Bank

Standard Chartered Bank

DERBY MARKETING

Derby Marketing LLC was formed in May,1995 and was the first company to be incorporated under the current Derby Group. Since its inception in

1995, the company has helped redefine standards in the service industry .Derby Marketing launched Dining Plus discount card which offered discount

in various outlets across UAE. Derby Marketing LLC offers services like Concierge, Dining Plus membership, Derby Auto Assist in UAE

MISSION

Is to provide the best service to its customer by designing tailor

made packages based on specific client needs.

SERVICES

Concierge Services

Dining Plus Membership

Auto Assist

OUR CLIENTS

Emirates NBD

Union Insurance Company

Dubai First

Telecommunication Company

Visit us on: www.derbygroup.ae

DINING PLUS PROGRAM

Accepted in the following countries:

U.A.E : 400 outlets

India : 1300 outlets

Far East : 325 outlets

( Thailand, Malaysia, Singapore, etc)

Dining Plus Members can enjoy great offers with this package:

Dining Plus Discount Card

3 Days / 2 Nights Hotel Stay Voucher & 1 Night stay in UAE

Concierge Services Voucher

Free Value Vouchers which include Dining, Leisure & Entertainment

and Jewelry Voucher worth Up to AED 700.

Visit us at www.diningplus.ae and get ready to enjoy life!

The Dining Plus Program is truly one of its kind which offers free holiday,

convenience and loads of discounts in over 2000 merchant outlets

ranging from 5 star hotels, stand alone restaurants, resorts, pubs,

hospitals and fitness centers in UAE, India and the Far East.

THE CONCIERGE COMPANY

Based in Dubai, Derby Concierge is a personal concierge service offering high quality, reliable and confidential services to busy individuals and

businesses. Available to both members and non-members alike, our service providers follow the Derby Group ethos in providing specialist advice

and exclusive benefits on absolutely anything you can think of, from airport pick and drop to courier delivery, occasion reminders and other

personalized expert services. VISION

To create a world class concierge company that is known for its

impeccable service and ability to delight customers.

OUR CORE STRENGTHS

Unmatched Privileges

Great Discounts

Customised Services

Awesome savings in terms of money and time

Dedicated 24/7 call centre with trained agents

Access to Dining Plus, the only privilege dining & accommodation

Discount card valid in the Middle East & India

CORPORATE CLIENTS

Derby Concierge has been serving a client base that includes the biggest

names in both public and private sectors. Some of our biggest clients are:

Emirates National Bank of Dubai

Ajman Bank

Abu Dhabi Commercial Bank

Visit us on: www.theconciergecompany.com

Dubai First

Barclays Bank

Etisalat

DERBY AUTO ASSIST

CLIENTS

Emirates NBD

Union Insurance Company

Dubai First

ADCB

SERVICES

Towing Service

Mechanical Repair Service

Battery Boosting Service

Flat Tire Services

Emergency Fuel Service

Lockout Service

Airport Transfers

Car Servicing

Car Registration

Off Road Recovery

Visit us on: www.derbyautoassist.com

We Understand Your Vehicle; We Understand What Your Vehicle Is To You !

Headquartered in Dubai, Derby Auto Assist is one of the most trusted, efficient and professional auto concierge service providers. By offering auto

assisting to various banks on their credit card and banking account related services, Derby has earned several laurels as a reputed player in the

industry. Being a proficient and adept service provider we add value to our customers. Of all the qualities that we uphold at Derby, we are

hallmarked for our exceptional customer services. We abide by our commitment and vision to give the best service to our valued customers.

Backed by an expert team, we understand our client’s need and ensure that each request is carried out with diligence and meticulous attention with

full customer satisfaction. We know your vehicle the way you do; we know what your vehicle is to you.

MISSION

Derby Auto Assist would like to be recognized as the preferred Emergency Roadside Assistance which also gives concierge services and other

benefits.

DERBY DEBT COLLECTION

Derby Debt Collection LLC is a fully licensed Debt Collection Agency based in the UAE. Since its inception in the middle of the economic crisis in the

last decade, Derby Debt Collection LLC has succeeded in making its mark in the field of collections & recovery in UAE & India working with major

local and multinational banks.

MISSION: Derby Debt Collection LLC is dedicated to providing highly professional and customized debt collection solutions that maximize bad debt

recovery for our clients while preserving their image and reputation.

WHAT SETS US APART

One of the very few companies which have a valid license for

Debt collection in the UAE.

Highly skilled workforce with vast experience in Banking and

Debt Collection

Trusted partner to the biggest banks in the UAE

Our Exponential Success Graph - Our workforce increased from 3 to

100 within 2 years of business.

OUR CLIENTS

Barclays Bank

First Gulf Bank

Mashreq Bank

Visit us on: www.derbydebtcollection.com

HSBC

ADCB

Standard Chartered Bank

DERBY RECORDS MANAGEMENT

Derby Records Management is a leading information management company based in the UAE providing services that help organizations get the

most out of their information assets. Several top companies from varied industries trust Derby with storing, managing and ensuring the safety of their

information.

MISSION

To make world class information management and business continuity solutions

accessible to businesses in emerging economies.

SERVICES

Physical Records Management

Scanning & Indexing

Secure Shredding

Outsourcing & Consultancy

OUR CORE STRENGTHS

World-class infrastructure- Office in IMPZ

Knowledge of the latest technologies

Partner of choice for many leading businesses

Ability to manage the complete information life cycle

Customized Business Continuity Programs

Secure, legally compliant solutions

Environmentally friendly data destruction

Visit us on: www.derbyrms.com

Media Vaulting & Rotation

Cheque Management

Films & Sounds Archives

DERBY INTERIORS

Derby Interiors is a leading interior design company located in Dubai

providing exceptional services for a wide range of interior design and

turn-key projects. Our interior design capabilities include exclusive design

solutions that range from creating custom interiors to project management,

contracting and execution. We have our presence in New Delhi, India.

MISSION

To strike a perfect balance between ingenuity, art and technology to create

efficient and functional designs that make the very best of the internal

space available.

STRENGTHS AND ACHIEVEMENTS

Approved & Recommended Interior Contractors for prestigious projects like

Jebel Ali Free Zone Authority,

Dubai Airport Free Zone

Dubai International Financial Centre,

Dubai Internet City

Dubai Media City

Creative, innovative and environment friendly design

On time delivery every time

Unmatched Quality

Work within fixed budget

Visit us on: www.derbyinteriors.com

Communicating your business to your clients in a language they are comfortable with is of paramount importance to have a globally successful

business. If anything stands in the way of a smooth relationship your company has with its clients, it is language. To reach out your business to

a large number of audiences, we offer translation and localization services that cover two continents. Derby offers services in all Asian and

European languages.

MISSION

To offer professional translation and content localization services that augment business by reaching out to a global audience

OUR STRENGTHS

The prime feature of our translation services is a fine balance of cost, quality and time. Through carefully researched and well implemented strategy plans,

we specialize in reducing your operating costs, speeding your time-to-market, and ensuring the integrity of your global brand.

DERBY TRANSLATIONS

SERVICES

Cost Competent Translation Services

Effective Content Localization Services

Content Writing

Other Offerings: Right from booking a domain to launching

your brand online and offline, we provide you with specialized

and abiding services.

Social Media Profile Management

Branding & Design

Visit us on: www.derbytranslations.com

SAI GLOBUS

Sai Globus is a Plastic Injection Moulding manufacturing unit

based in Ras al Khaimah. This unit is currently dedicated to

the Moulding of plastic caps and closures for the packaging

industry. Injection moulding is a manufacturing process wherein

plastic granules (Polymers) are heated and then injected into

specialized moulds of singular or multiple cavities as the need

may be to form various objects, from a simple plastic closure for

a bottle to a dashboard or fender for an automobile.

MISSION

To ensure total customer satisfaction by delivering top quality

products and reducing time to market.

OUR CORE STRENGTHS

Top Quality Products

Very Low Return rate

On-time delivery

Great Feedback from Customers

SAVESOUQ

SaveSouq is a pioneering review and comparison portal, focusing on financial

services and loyalty programs, designed to provide users with relevant, timely and

exhaustive information on products and services thereby helping them to Save More

by Knowing More.

Designed to work as the Trip Advisor of financial services and loyalty programs, the

portal helps users in making decisions by covering an exhaustive range of products

and providing blogs, calculators and other tools offering a wealth of information and

advice.

Users glean and compare information from over 100 different providers, they can

also leave their own comments, rate providers and benefit from reviews and tips of

other users.

Product and Service providers are also provided with an opportunity to respond

thereby giving users a 360 degree view of the product or service in consideration.

The portal also features the popular SaveMan blog addressing individual user

questions and queries.

Registered users of SaveSouq also benefit by being able to maintain their personal

budget planners; saving favourite searches and by receiving regular updates and

saving tips from SaveSouq.

Visit Us at : www.savesouq.com

DIAL A DRIVER

Dial a Driver is a unique service that has been established to full fill the vast need for

experienced and reliable drivers who can take you to your desired destination in the

comfort of your own car. We understand that different customers have different needs

and we have structured our services to fit your individual requirements.

OUR CORE STRENGTHS:

Licensed and experienced drivers who drive safely and smoothly.

Complete background check with address proof conducted on all our drivers.

Cordial and friendly drivers who are professional and reliable.

Specially trained drivers for luxury cars like BMW, Mercedes, Audi, etc.

Professional and presentably dressed chauffeurs.

Punctual, safe and trust-worthy service agents.

SERVICES:

Chauffeur for an Hour

Chauffeur for a day

Chauffeur for a week

Chauffeur for a month

Chauffeur for a year

Airport Transfers

Car Registration

Car Servicing

Visit Us at : www.dialadriver.ae

THE MAID COMPANY

The Maid Company is a unique service that has been established to

full fill the vast need for experienced and reliable maids who can are

professionally trained in hygiene, childcare, handling cleaning

equipment's, household appliances and other requirements.

We understand that different customers have different needs and we

have structured our services to fit your individual requirements.

OUR MAIDS ARE:

Efficient

Friendly

Reliable

Well groomed

SERVICES:

Dusting & Mopping

Vacuuming

Kitchen Cleaning & Dish Washing

Ironing

Washroom Sanitizing

Nanny Services

Party Help

Visit Us at : www.themaidcompany.ae

CALL CENTRE

40 Seats Call Centre

Call Centre Trained Staffs

Multilingual Agents

Call recording

Flexible Shifts

24/7 Call Centre

OUR CLIENTS

Pact Employment Services Shweta Srivastav Sr. Recruitment Consultant/ Business Development Officer shweta@derbygroup.ae Phone:04-7047224, 050-7026652 Suganya C Recruitment Consultant suganya@derbygroup.ae Phone: 04-7047106

Sai Globus A. Burman Managing Director pacwel@hotmail.com Len D’souza Plant Manager len@saiglobus.com Phone: 055-1719026, 07-2434066

SaveSouq Aamarr Prakash Business Development Manager aamarr@derbygroup.ae Phone: 04-7047285 055-6687962 Prashanti Prasad Business Development Executive prashanti@derbygroup.ae Phone:04-7047289

Derby Debt Collections Biswajit Ray Manager biswajit@derbygroup.ae Phone: 04-7047201

Derby Concierge Services Myola Mendonca Team Leader myola@derbygroup.ae Phone: 04-7047110 Sana Sayeed Concierge Coordinator sneha@derbygroup.ae Phone: 04-7047126 050-2709491

Dining Plus Saneep Keskar Business Development Manager saneep@derbygroup.ae Phone : 04-7047145 050-1964664

Sameera Sultana Sales Supervisor sales@diningplus.ae Phone: 06-5061804

SENIOR MANAGEMENT

Derby Group Of Companies Ashok Kalyanpur Founder and Group CEO ashok@derbygroup.ae Phone: 050-6578780 Minal Kalyanpur Director minal@derbygroup.ae Phone: 050-6451587 Francis Fernandes Head of Operations francis@derbygroup.ae Phone: 04-7047101 050-5544627 Maria Fernandes Administration Manager maria@derbygroup.ae Phone: 04-7047102 050-6458056 Muhamed Riyas Finance Manager riyas@derbygroup.ae Phone: 04-7047109 050-1055530

Derby Interiors Johnny Reejsinghani Director johnny@derbygroup.ae Phone: 050-6464740 Sunil Gangwani Managing Partner sunil@derbyinteriors.com Phone:04-4542953 050-5540511, 055-7765388

Derby Records Management Maninder Bhandari Managing Director maninder@derbyrms.com Phone: 050-5519982 Vikas Arora Director vikas@derbygroup.ae Phone: 050-4524814 Iftikhar Ahmad IT & Scanning Manager iftikhar@derbyrms.com Phone: 055-2219189 Sameer Ali Sales Manager sameer@derbygroup.ae Phone: 055-2219190

OFFICES IN UAE

Dubai - Head Office 201 & 202, Carrera Bldg

Karama, Dubai, UAE

Tel. No: 04-7047111 | Fax. No: 04-3355600

Abu Dhabi

Building No: 76, Room No. M1,

Behind Fatima Super Marketing, Khalidiya.

Ras Al Khaimah

Area- Al Jazeera Al Hamra,

Street – Al Amma, P.O Box 31291, Rakia.

Sharjah

Floor 21st – Flat No. 2148

Damas Commercial Building

Near Post Office Road.

Derby Interiors FZ- LLC.

IMPZ, B-31, P.O. BOX-7995

Dubai, UAE

Tel:04-4542953 | Fax:04-4542919

Derby Records Management FZ-LLC

P O BOX -7795, IMPZ, B-38, Dubai, UAE

Tel: +9714 4572840 | Fax:+9714 4572839