Incredible things happen when you believe in children

The Employee Handbook

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ContentsSection one introductory information 4Introduction 5Introductionfromthechairoftheboardoftrustees 5IntroductionfromthePeopleandCultureDirectorate 5Believeinchildren 6Ourbasis 6Ourvalues 6Ourstrategy 6Ourstructure 6Communities–ourbrand 7NavigatearoundBarnardo’speoplesystems 8–Inside.Barnardo’s 8–myPlace 8–iExpenses 8–Onlinepayslips 8–Barnardo’sbenefits 8–Oracle 8

Sectiontwocontractualterms 9Annualleave 10Calculationofpro-ratastatutoryholidaysforpart-timeemployees 10GeneralobligationstoBarnardo’s 10

Personalrelationshipsatwork 10Contractor/supplierliaison 11Giftsandhospitality 11Generalprinciples 11Contractor/supplierliaison 11Giftsandhospitality 11Voluntaryroles/paidemploymentoutsideofBarnardo’s 12OtheractivitiesoutsideofBarnardo’s 12Politicalimpartiality 13Useofsocialmedia 13Medialiaison 13Smokingpolicy 13Fitnessandcapabilitytowork 14Informationtechnologycodeofpractice(includingtheuseofemailandinternet) 14

Sectionthreediscretionarybenefits 15Barnardo’sDiscretionaryOccupationalSickPayScheme 16Savingforyourretirement 17Normalpensionage 17Auto-enrolment 17Barnardo’sRetirementSavingsPlan(BRSP) 17Salaryexchangeandpensions 18

Pensioncontributionsduringsicknessabsence 18Teachers’pension 18Tupe&pensions 18Ill-healthretirementpension 19Lifeassurance(deathinservice) 19Loyaltyawarduponcompletionof25and40years’service 19‘Barnardo’sbenefits’ 20Familyfocused 20Worklifebalance 20Promotinghealthandwellbeing 21Supportingyouandhelpingyougrow 22Discountsandsavings 22

Sectionfourpolicies,proceduresandinformation 23Policies,proceduresandinformation 24WorkingatBarnardo’s 25Promotingequality/valuingdiversity 25Equality&diversitycodeofconduct(formembersofstaff&volunteers) 25Staffsupportnetworks 25Tradeunions 25

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ContentsSafeguardingandprotectingchildren,youngpeopleandadultsatrisk 26Reportingofamandatorystatutoryrequiremente.g.FemaleGenitalMutilation 26Whistleblowing 26Workplacegiving 27Insurancecover 27Ex-gratiapayments 27Dataprotection 28Yourrights 29Yourresponsibilities 29Complaints 29DataprotectionandCCTV 29Accesstopersonalinformation 30Subjectaccessrequest(SAR) 31Fraudandfinancialcrime 32Healthandsafetyatwork 33Healthandsafetyresponsibilitiesofaworker 33Fireprecautions 33EnvironmentalPolicy 33YourhealthandwellbeingatBarnardo’s 34Healthissues 34Healthassessmentsfornightworkers 34

Workingtimeandrestbreaks 34Reportingofinjuries,events,diseases,dangerousoccurrencesandhazardsatwork 34Alcoholanddrugs/solventmisuseatwork 35Worklifebalancepolicies/leave 35Additionalleavetohelpwithworklifebalance 35Managingperformance 36Probationaryperiodsfornewemployees 36Transitionperiodsforexistingstafftransitioningtonewrole 36PerformanceDevelopmentReview(PDR) 36Performanceimprovementpolicy 36Learninganddevelopment 37Recruitmentandresourcing 38Policyonrecruitmentprocedureandpromotions 38Disciplinaryandgrievance 39Disciplinaryprocedure 39Grievanceresolutionpolicyandprocedure 39Preventionofharassment 39Payandbenefits 40Jobgrading 40

Jobevaluation 40Annualpayaward(SAPA) 40Exceptions 40Temporaryundertakingofadditionalduties 40Enhancedratesandovertime 40Salaryonpromotion 40Expensesandfees 41Travelexpenses 41Subsistenceexpenses 41Claimsforallexpenses 41Relocationexpenses 41Lectureandotherfeesreceivedbymembersofstaff 41Leavers,changeandredundancy 42Managingchangeandredundancy 42Periodsofnoticeontermination 42

Retail specific 43Retailspecificworkingpracticesandprotocols 43Appendix aBehaviourManagementPolicy 44Appendix bGlossaryofterms 45-46

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Section one Introductory Information

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Introduction

Welcome from the Chair of the Board of Trustees

OnbehalfoftheBoardofTrusteesandtheCorporateLeadershipTeam,IwouldliketowelcomeyoutoBarnardo’sandhopethatyouwillbehappyworkingwithus.

Sinceitwasfounded150yearsagoin1866byThomasBarnardo,theCharityhasbeenattheforefrontincaringforandassistingchildren,youngpeopleandtheirfamilieswhoareexperiencingdisadvantage,disability,isolation,abuseordiscrimination.

MuchhaschangedsinceourFounder’stime,butourclarityofvisionandpurposeremainsundiminished.

FollowingtheintroductionfromthePeopleandCultureDirectorate,youwillfindastatementofourBasisandValues.Thesearethekeystatementsthatwillguideusasweapplyourexperienceandresourcestomeettheneedsofachangingsociety.

Iamgladtowelcomeyouasyoujoinusinthattask.

Welcome from the People and Culture Directorate

WelcometoBarnardo’s.Wehopethatyoufindthishandbookhelpful;wehavedesigneditsoitcomplementsyourinductionprogramme.Whilstyourinductionwillguideyouthroughsomeofthesameinformation,butinmoredepth,thishandbookwillbeakeyreferencesourceforyoureverydayworkingthroughoutyourcareerwithBarnardo’s.

Thishandbookhasbeendividedintothefollowingsections:

■ IntroductoryInformation■ ContractualTerms,whichformpartof

yourcontractofemployment■ Discretionarybenefits;and■ Policies,proceduresandinformation

Thehandbookisusuallyreviewedeverysixmonths(ordinarilyinAprilandOctober).

YoushouldalsofamiliariseyourselfwithBarnardo’sintranet,InsideBarnardo’s.Itisyourone-stop-shopforallrelevantinformation,includingcopiesofpolicies,procedures,formsandguidelinesreferredtothroughoutthishandbook.YouwillalsofindonInsideBarnardo’slinkstoresourcessuchasWorkplacewhichprovidesusefulinformationfromacrosstheCharity,includingapeopledirectory,news,events,andorganisationalupdates.

Wewishyouahappyandfulfillingcareerhelpingusinourstrategicaimofbuildingstrongerfamilies,saferchildhoodsandpositivefutures.

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Believe in children

Our basis

Weworkinamulti-culturalsocietyandareproudofourroots,withvaluesenrichedandsharedbymanypeopleofdifferentfaithsandofnoreligiousfaith,whichprovidesthebasisofourworkwithchildrenandyoungpeople,theirfamiliesandcommunities.WevaluethecontributionsofeveryonewhoworksorvolunteersforBarnardo’s–whetherdirectlywithchildren,youngpeopleandtheirfamilies,orinareassuchasfundraising,retail,administrationandsupportservices.

Our structure

Barnardo’sconsistsoffivecorporatedirectorates:

■ Strategy&Performance

■ Income&Innovation

■ SupportServices

■ Children’sServices(Development&Innovation)

■ Children’sServices(Operations)

Our values

Respecting the unique worth of every person. Webelievethateverypersonisdifferentbutequal,andthateveryone’suniquetalentshouldberecognisedandencouraged.

Encouraging people to fulfil their potential.Weallneedencouragementatsometimeinlife.Barnardo’saimstocreateopportunitiesforpeopletomakethemostoftheirabilities.

Working with hope.Ourhopeforabetterfutureforallchildrenisthesourceofmuchofourinspiration.

Exercising responsible stewardship. Thecommitmentofourstaffandvolunteerstomakingthebestuseofallourresourcesenablesustohelpchildren,youngpeopleandtheirfamiliesacrosstheUK.

Together,ourBasisandValueshelpustogiveeverychildthechancetofulfiltheirpotential.

Our strategy

Webelieveinchildren–nomattertheircircumstances,gender,race,disabilityorbehaviour.AndwesupportsomeofthemostvulnerablechildrenintheUKwithouressentialservices,campaignsandresearch.

By2025,wewanttobesupporting300,000childrenandtheirfamilies–25%morethanin2015.

Toachievebetteroutcomesformorechildren,weareconcentratingonthreestrategicaims:

■ Strongerfamilies

■ Saferchildhoods

■ Positivefutures(foryoungpeople)

YoucanfindoutmoreaboutourstrategyontheCorporatesectionofInsideBarnardo’s.

AtBarnardo’s,webelieveinchildrenregardlessoftheircircumstances,gender,race,disabilityorbehaviour.Webelieveintheabused,thevulnerable,theforgottenandtheneglected.Wewillsupportthem,standupforthemandbringoutthebestineachandeverychild.

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“Brand is the space you occupy in someone else’s mind.” DameAnitaRoddick.FounderofTheBodyShop.

Thebrandspaceweoccupyisdrivenbyanumberoffactors–thewaywewanttobeperceived(logo,imagery,toneofvoice,messaging/communications)andthewayweareactuallyperceived(reputation,emotion,belief,experience).

Ourbrandiskeyinattractingsupportersanddonations,securingpartnershipsinbothpublicandprivatesectors,inhavingavoicetocampaignandinfluenceandinattractingandmotivatingtalentedstaffandvolunteers.Beyondthis,ourbrandneedstobeonethatourchildren,youngpeopleandfamiliesfeelproudtohavesupportingthem.

Asemployeesandvolunteers,weallplayapartinshapinghowpeoplethinkandfeelaboutus.CreatingapositiveimpressionofourbrandinturnhelpsustransformthelivesoftheUK’smostvulnerablechildren.

OurbrandguidelinesareforeveryonewhoworksforandwithBarnardo’stohelpbringthebrandandwhatwestandfortolife.Theyalsocontainimportantinformationaboutourlogo,toneofvoiceandvisualidentitywhichneedtobeusedwhenproducinganycommunications.

Ifyouhaveanyquestionsaboutthebrandorwouldlikefurtherinformation,pleasecontactusatbrand@barnardos.org.uk.

Communities – our brand

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Navigating around our people systems

Inside Barnardo’s Ourintranetsystemcontainingallourpoliciesandproceduresaswellasusefulnews,informationandconversation.

myPlaceOuronlineself-servicepeoplesystemisaccessibleviaInsideBarnardo’s.Youcanviewandupdateyourpersonaldata,viewandbookannualleave,completereturntoworkformsandsearchthepeopledirectorytofindacolleague.Morefunctionalitywillbeintroducedovertime.

iExpensesOuronlineexpenseclaimsystemforsubmittingandauthorisingbusinessexpenseclaims,accessibleviaMyPlace(pleaserefertoClaimsforallexpensessectiononpage41).AllmembersofstaffshouldsubmittheirexpenseclaimsviaiExpensestotheirlinemanageratregularmonthlyintervalssupportedbyappropriatereceipts.Claimswillbereimbursedbypaymentintothememberofstaff’sbankaccount.

Online payslips Monthlypayslipsareprovidedinelectronicformatonlineandyouwillberequired

toregistertoaccessthisserviceviamyPlace.OnleavingBarnardo’syouwillonlyhaveaccesstoviewand/ordownloadonlinepayslipsforthreemonths,afterwhichtimeyouraccountwillautomaticallybeclosed.Hardcopypayslipsmayberequestedviapayrollsupport@barnardos.org.ukforanyonethatrequiresthisinformationinanalternativeaccessibleformat.

Barnardo’s benefits ThereisasectiononInsideBarnardo’sdedicatedtoBarnardo’soptionalbenefits–itincludeseligibilitycriteria,detailsofthedifferentapplicationwindowsandFAQs.FulldetailsarealsoavailablebyregisteringatBarnardosBenefits.*Theseadditionalnon-contractualbenefitsaresummarisedinSectionThreeofthishandbook.

Oracle ManagersandsomeadministrationswillalsodirectlyinputontoandextractpeopleinformationfromourHRdatabase.

*newstartersmaynotbeabletoregisteruntiltheyhavebeensetuponthepayrollsystem.

AspartofourCorporateStrategyofbecomingmoredigitallyagile,manyofoursystemsareonline.Youwillfamiliariseyourselfwiththeseaspartofyourinductionandtheywillbereferredtothroughoutthishandbook.Theyare:

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Section two Contractual Terms

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Annual leave

Fordetailedinformationonannualleaveentitlementsandannualleaveingeneral,includingBarnardo’sleaveyearandstatutoryholidays,pleaserefertothefullcontractualAnnualLeaveandBankHolidaysEntitlementdocumentonInsideBarnardo’s.Pleaserefertoyourownwrittenstatementoftermsandconditionsofemploymentforyourindividualleaveentitlement.

YoushouldrecordandbookallannualleaveviamyPlace.

Calculation of pro-rata statutory holidays for part-time employees

Barnardo’shastwoslightlydifferentmethodsofcalculatingpro-ratastatutoryholidaysforpart-timeemployeesdependingonwhetheryouwereinpostbeforeorafter1stDecember2000.FulldetailsofthesecalculationscanbefoundonInsideBarnardo’s.

YoushouldrecordandbookallbankholidayleaveonmyPlace.

General obligations to Barnardo’s

Barnardo’srecognisesandrespectsthateveryonehastherighttoconducttheirprivatelife.However,youshouldavoidsituationswhereotherinterestsconflictwithyourobligationstoBarnardo’s.Ouraimmustalwaysbefor“thebestinterestsofBarnardo’s”.ThefollowingisthereforeintendedforyourprotectionandthepreservationofBarnardo’sintegrityandpublicimage.

Personal relationships at work

Ifyouenterinto/areinvolvedinanongoingpersonalrelationshipwithanotheremployee,asandwhenworker,volunteerwithintheworkplace,oranyoneexternalbutassociatedwiththeworkplace(e.g.stakeholders/commissionersofservices,contractorsetc.)wherethismaypresentaconflictofinterest,youshouldinformyourlinemanager,orifmoreappropriate,yourgrandparentmanager.

ThemanagerreceivingtheinformationwillinformamemberoftheCorporateLeadershipGroup(CLG)fortheirconsiderationandagreementastowhethertherelationshippresentsapotentialconflictofinterestandifanystepsarerequiredtoensurethereisnodetrimentaleffectonthebusinessorothers.

Forexample,whereapersonalrelationshipexistsbetweenalinemanagerandamemberofstaffreportingtothem,alternativemanagementsupervisionmayberequired;orwhereapersonalrelationshipwithanexternalbutassociatedindividualcouldcallintoquestionthefairnessofrelevantdecisions,theymayberemovedfromanydecision-makingprocess.

If,afterconsideringallofthecircumstances,itisviewedthattherelationshipwithinorassociatedwiththeworkplacemayhaveanegativeimpactonstaffmorale,serviceusersortheirfamilies/carersandthepublicingeneral,(includingpublicconfidenceinBarnardo’s),themanagerwillarrangeameetingtodiscussit,withaviewtoreachingasatisfactoryagreement.Followingdiscussionsthemanagermayconsideritappropriateto

seektomovetheworkplaceofoneorbothofthepartiesinvolved,orrestrictworkrelatedcontactwithanexternalassociatedpersonwhereitmaypresentaconflictofinterest.

Whereapersonalrelationshipexistsyoushouldconductyourselfinanappropriateandprofessionalmanneratalltimeswhileatworkandnotallowyourrelationshiptoaffectyourworkperformance,causeembarrassmenttocolleaguesorcompromiseyourpersonal/professionalintegrityorthatoftheCharity.Abreakdownintherelationshipshouldbediscussedwithyourlinemanager,orgrandparentmanagerifmoreappropriate.

Youshouldnotethatafailuretodeclareapersonalrelationshipmayresultindisciplinaryactionbeingtaken.

InaccordancewiththeSafeguardingCodeofConduct,pleasenotethatyoumustnotenterintopersonalrelationshipswithserviceusersandshouldbealerttosuchsituationsdeveloping.Thedisciplinaryprocedurewillbeusedwherethisrequirementisbreached.

Thereisadditionalinformationon‘personalrelationshipsatworkinRetail’onRetailHubforemployeesworkinginRetail.

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General principles

ThispolicyongiftsandhospitalityrelatesnotonlytosuppliersandcontractorsbutalsotoallexternalstakeholdersthatBarnardo’sworkswith,orcouldpotentiallyworkwith.

Youshouldavoidacceptinggiftsandhospitalityfromstakeholderswherethismightbeopentomisinterpretationorwhenasignificantdecisionregardingthatstakeholderisimminent.

Ifyouareunsurewhetheritisappropriatetoacceptagiftorhospitalityyoushouldalwaysseekadvicefromyourlinemanager.

Failuretodiscloserelationships,hospitalityandgiftsasperrelevantparagraphsbelowwillrenderyouliablefordisciplinaryaction,whichcouldresultindismissal.

AllgiftsandhospitalityabovethespecifiedlimitsmustberecordedontheGiftsandHospitalityRegisterform(availabletoCorporateLeadershipGroupmembersonlyhere.)

ThisregisterwillbereviewedatregularintervalsbytheCompanySecretaryandanyconcernsraisedwiththeCorporateLeadershipTeam(CLT)andChiefExecutive.

Contractor/supplier liaison

Theworkingrelationshipbetweenmembersofstaffandsuppliers,contractors(oranyotherstakeholder)shouldremainprofessional.

Ifyouengagewithorsupervisecontractorswhoyouhavepreviouslyhad,orcurrentlyhavearelationshipinaprivateordomesticcapacitywith,youmustdeclarethatrelationshiptoyourlinemanager.

Ifyouareusingtheservicesofasupplierorcontractorpersonally,orforyourpartner/family,youmustdeclarethattoyourlinemanager.Evidenceofthevalueoftheworksundertakenmayberequired.

Ifyouareinanydoubtaboutanyoffermadebeingmisconstruedasapotentiallycorruptpractice,pleasespeakwithyourlinemanager.

Gifts and Hospitality

Barnardo’sdiscouragesemployeesandTrusteesfromacceptingorgivinggiftsorhospitality(includingservices).Whileitisacceptedthattheoccasionalmodestgivingandacceptanceofgiftsandhospitalitymaymakealegitimatecontributiontogoodbusinessrelationships,itisessentialthattheydonotinfluence,norbeperceivedtoinfluencetheoutcomeoftransactionsordecisionsrelatingtoBarnardo’sbusiness.Itisthereforenecessarytoconsiderwhetherthegivingorreceivingofthegiftorhospitalityisappropriate.

Thekeypolicyelementsare:

■ OfferoracceptancebystafforTrusteesofgiftsvaluedatmorethan£25(includingVAT)orhospitalityvaluedatmorethan£100mustbeapprovedbytherelevantlinemanagerandrecorded,whetheracceptedorrejected,intherelevantgiftsandhospitalityregister.Thisincludesgiftsbywayofgratuitiesforlectures,broadcastorsimilar,andawardsorprizes.Theacceptanceoffrequentgiftsfromasinglesourceisdiscouraged.TrusteesshouldseekadvicefromtheCompanySecretary;

■ Staff,TrusteesandtheirfamiliesshouldrefusetoacceptgiftsorhospitalitywhichcouldinfluenceorappeartoinfluencedecisionsmadeonbehalfofBarnardo’s;and

■ Ifthereisanydoubtabouttheproprietyofacceptingagiftorhospitality,staffandTrusteesshouldseekadvicefromCompanySecretary.

Failuretocomplywiththispolicymayresultindisciplinaryaction,andcouldresultinstafforTrusteesand/orBarnardo’s,amongstotherthings,sufferingseriousreputationaldamageorbeingsubjecttocriminalprosecutionundertheBriberyAct2010.

FulldetailsareintheGifts&HospitalityPolicy.

Contractor/supplier liaison, gifts and hospitality

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Voluntary roles/paid employment outside of Barnardo’s

YouarerequiredtogivedetailstoyourlinemanagerpriortoacceptingavoluntaryroleorpaidemploymentoutsideofBarnardo’s.Whilstemployed,youmustnotengageinanyotherworkwithouttheprioragreementofyourlinemanager.Forpaidemploymentprioragreementmustbeobtained,viayourlinemanager,byamemberoftheCorporateLeadershipGroup(CLG).

Barnardo’sreservestherighttodeterminewhetherthevoluntaryactivityorpaidemploymentpresentsaconflictofinterestwithintheemployee’scontractofemployment.

Forpaidemployment,thedetailswillbeconsideredbyamemberoftheCorporateLeadershipGroup(CLG),andthematterwillbediscussedwithyou.Ifitisdeemedtopresentaconflictofinterest,andyoustilldecidetopursuethepaidemployment,thenthismaybedealtwithunderthedisciplinaryprocedure,whichcouldresultindismissal.

ThispolicyapplieswheretheroleisunrelatedtoBarnardo’s.AdifferentpolicyapplieswheretherolerelatestoBarnardo’sinsomewayandyoumaybeundertakingthisasaresultoforaspartofyouremployment,seePolicyontakingrolesoutsideBarnardo’srelatingtowork.

ManagersrequiringfurtherguidanceinrelationtoamemberoftheirteamshouldspeakwiththeirLocalPeopleTeam.

Other activities outside of Barnardo’s

Barnardo’sisfullycommittedtoensuringequalityofopportunityforitsworkforceandpridesitselfontheirdiversity.Werecogniseandvaluethedifferencesanduniquenessofpeopleandthereforeunderstandthatouremployeeswillhavedifferingviewsonissues.

IfyouhaveapersonalviewonaparticularissuethatdiffersfromBarnardo’sposition,youmustactinaccordancewithBarnardo’spositionatalltimesinyourworkcapacity.

Werecognisethatyoumaybeinvolvedinlegitimateactivitiesexpressingand/orpromotingyourownviewsand,providedthisisinastrictlypersonalcapacity,outsideofyourworkinghours,thereshouldbenoconflictwithyourworkwithBarnardo’s.

IncircumstanceswherethenatureofyourrolewithinthecharitymayresultinreputationmanagementissuesforBarnardo’swereyoutoexpressbothBarnardo’sandyourownpersonalviews,theissuesshouldbediscussedfirstwithyourmanagerwiththeaimoffindinganacceptablesolution.NormallythiswouldnotaffectyourcontinuingemploymentwithBarnardo’s.

Pleasenotethatyouarerequiredtoensurethatanyexpressionofyourpersonalviewsatworkdoesnotgiveoffencetootherstaff.

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Political impartiality

Asaregisteredcharityweareobligatedtobepoliticallyimpartialandareproudtomakesurethatanyinvolvementwehavewithpoliticalpartiesisbalanced.

Youareexpectedtoactimpartiallyinrelationtopoliticalparties.Itisamatterofprofessionaldisciplinethatanypersonalpartypoliticalallegiancedoesnotinfluenceourwork.

Wedonothaveabanonindividualsbeingamemberofapoliticalparty.Itisimportantthatstaffmembersandvolunteerscantakepartindemocracyiftheywishto.Wewouldexpecttohaveabroadrangeofpoliticalallegiancesacrossourstaffgroup,andamongstoursupporters.

Use of social media

Usedeffectively,socialmediahastheabilitytoengage,inform,entertainandinspire.Wecanuseittotellpeoplesomethingtheydon’talreadyknow,inspirethemandempowerthemtomakeachange.Wewanttomakepeoplelaugh,cry,think,signup,donate,volunteer,believe.

AsastaffmemberofBarnardo’s,it’simportanttoseparateworkandpersonaluseofsocialmedia,ifyouwanttodiscussyoursupport(orotherwise)ofpoliticalpartiesorcandidates,includingthosewhosupportordonotsupportparticularpolicyissues.IfyouhaveanyconcernsorquestionsaboutthiscontacttheCampaignsTeam.

Ontheotherhand,ifyou’reusingyoursocialmediaaccountstoamplifyourmessageanddrumupsupport–great!Justnotethatit’simportanttoactinmuchthesamewayyouwouldintheworkplace–i.e.bringyourwholepersonalitytothepartyanddemonstrateourvaluesbutdon’tsayanythingonsocialmediathatyouwouldn’tsaytoyourworkcolleaguesinperson.

YoucanreadmoreaboutoursocialmediaguidelinesviatheContentCrowdonWorkplace

Media liaison

ItisimportantthatBarnardo’spresentscoherentandconsistentmessagestothemedia,bothpressandbroadcast.

AnymediarequestsorcontactsshouldbedirectedtothenationalMediaTeam.YoumustnotmakeanyresponseonbehalfofBarnardo’swithoutauthorisationbythenationalmediateamoraregionalMediaandCommunicationsManager(MCM).

Ifyouwishtocontributetothepressinaprivatecapacity,Barnardo’snamemaynotbeused.

UndernocircumstancesmayyoumakeapressresponseonaBarnardo’smatterbywayofexplanation,protestorinanswertocriticism,withoutthepriorconsentofthenationalMediaTeamoraregionalMCM.

Smoking policy

Barnardo’soperatesanosmokingpolicy.Itisaconditionofyouremploymentthatyoudonotsmoke:

aincontraventionofBarnardo’ssmoking policy;and

binanycircumstancesduringyour workinghoursinthepresenceof thoseincludingserviceusers, volunteers,customers,visitors, contractorsordonors

Smokingmaybepermittedinspecifieddesignatedoutsideareas,theavailabilityofwhichisdependentonlocationandhealthandsafetyconsiderations,andattimessodesignated.

FulldetailsofthecorporatesmokingpolicyandSmokingatBarnardo’sareavailableonInsideBarnardo’s.TheRetailSmokingPolicyisavailableonRetailHub.

Contraventionofthesmokingpolicyisadisciplinaryissue.

Inaddition,itisacriminaloffence,withindividualworkers,managersandthecharityallvulnerabletofinesifthelawisbroken.ProsecutionscouldalsobetakenunderfiresafetylegislationwheresmokingbreachestheFireRiskAssessment.

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Fitness and capability to work

Itisessentialthatallmembersofstaffarefitandcapabletoworktoensurethehealth,safetyandwelfareofthemselves,childrenandothers,inadditiontobeingabletoprovideaproductiveservice.

Youmust,therefore,ensurethatyourfitnessandcapabilitytoworkisnotaffectedbymedication(prescribedorotherwise)orothersubstancessuchasalcoholetc.(alsosee‘AlcoholandDrugs/SolventMisuseatWork’inSectionFour).Inaddition,iffitnessandcapabilityisaffectedbyillness,injuryormedicalconditionyoumustreportthistoyourmanagerandyoumustseekmedicaladvice.LinemanagersshouldgetadviceonfitnessandcapabilitytoworkfromtheirPeopleTeam.

Inaddition,OFSTEDrequireBarnardo’stoensurepractitionersworkinginEarlyYearsFoundationStage(EYFS)arenotundertheinfluenceofanymedication,alcoholorothersubstancesthatmightaffecttheirabilitytoworkwithchildren.

Tocomplywiththisrequirement,staffworkingwithinanEYFSsettingarerequiredtocompleteandreturnahealthdeclarationformoncommencing

employment,andonfuturerequest.Theiremploymentisconditionaluponwrittenconfirmationthatanymedicationtheyaretakingdoesnotimpairtheirabilitytoworkwithchildren.

StaffinanEYFSsettingmustthereforeinformtheirlinemanagerimmediatelyif:

i. thereareanychangestotheirmedicationforanexistinghealthconditionwhichhaspreviouslybeencheckedbyus;and/or

ii.therearechangesintheirhealthwhichrequirethemtotakenewmedication,and/or

iii.theyareundertheinfluenceofalcoholoranyothersubstance

Information Technology Code of Practice (including the use of email and internet)

ThecodeofpracticeappliestoallinformationstoredelectronicallywithinBarnardo’sandtotheuseofBarnardo’scomputingresources.ItmustbefollowedbyallusersofBarnardo’sITsystems.Readthefullcodehere.

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Section three Discretionary Benefits

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Barnardo’s Discretionary Occupational Sick Pay Scheme

Subjecttolengthofserviceandprovidedreportingconditionssetoutinthe‘SicknessAbsence’policyarecompliedwith,ifyouareabsentduetosicknessyoumaybeeligibletoreceivediscretionarysicknesspayments.

PleasenotethatBarnardo’shastwolevelsofdiscretionaryoccupationalsickpay;oneforemployeeswithacontinuousstartdateonorbefore31stMarch2016andoneforemployeeswithacontinuousstartdateonorafter1stApril2016.PaymentsinbothschemesmayincludeStatutorySickPay.

PleaseseetheSicknessPaymentSchemesdocumentattachedtotheSicknessAbsencePolicyandProcedurepageonInsideBarnardo’sforfulldetails,includingeligibilitycriteria.FulldetailsofabsencenotificationrequirementsaresetoutintheSicknessAbsencePolicyandProcedure.

‘Discretionary’benefitsarebenefitswhichcanberemovedorchangedbyBarnardo’s.

Discretionary benefits‘Discretionary’benefitsarebenefitswhichcanberemovedorchangedbyBarnardo’s.

Discretionary benefits

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Saving for your retirement

Normal pension age

ThenormalpensionageforBarnardo’sRetirementSavingsPlan(BRSP)membersis65.

DifferentconditionsapplytomembersoftheTeachers’SuperannuationScheme,orif,asaresultofTUPE,staffaremembersofalocalauthorityschemeorNHSPensionscheme.

Auto-enrolment

Legislationintroducedin2012requiresemployerstoenrolqualifyingworkersintoanappropriatepensionscheme.Thisiscommonlyreferredtoasauto-enrolment.Barnardo’sauto-enrolmentdatewas1stApril2013

Therequirementforautoenrolmentison-goingand,shouldyousubsequentlyoptoutofBRSP,Barnardo’sareobligedtore-enrolyoueverythreeyearsafterourinitialauto-enrolmentdatesoyoucanreviewyourinitialdecision.Thenextdatewillthereforebe1stApril2022.

Ifyourmembershipofaqualifyingscheme(BRSP)shouldceaseforareasonotherthanoptingoutorceasingemployment,Barnardo’sisrequiredtoimmediatelyre-enrolyouintoBRSPoranalternativequalifyingscheme.

1 ExcludesstaffbasedwhoresideoutsideoftheUkastheyarenoteligibleunderUKlegislationtoparticipateinBRSP2 QualifyingnewstarterswillbeautomaticallyenrolledintotheBRSPschemeafterthreemonthsofemployment

Barnardo’s Retirement Savings Plan (BRSP)

Barnardo’sRetirementSavingsPlan(BRSP)providerisAviva.Allstaff 1currentlynotinapensionschemeandanynewstarters2willbeautomaticallyenrolled(seeprevioussection)intotheBRSPGroupPensionPlanwithAviva.Membershavetheopportunityofinvestingtheircontributionsinavarietyoffundsaccordingtotheirinvestmentpreference.Ifyoudonotselectaparticularfund,thecontributionswillbeinvestedinadefaultfund.

YoucanchoosetocontributeatthenormaldefaultrateoffourpercentofearningsandthecontributionwillbematchedbyBarnardo’s.Alternatively,youcanrequesttoincreaseyourcontributionrateabovefourpercentandBarnardo’swillpayanEmployercontributionofsixpercent,whichwillremain,shouldyouelecttopayatsixpercentorabove.

Youcanalsomakeadditionalcontributionsifyouwish,upto£40,000perannumofyourearnings,andreceivetaxreliefonanyadditionalcontributions,subjecttoanyrestrictionssetbyHMRC.

Atretirement,undercurrentlegislation,youwillbeabletotakeuptoone-quarterofyouraccumulatedfundasatax-freecashsumwiththeremainderbeingconvertedtoapensionthroughthepurchaseofanannuityfromaninsurancecompany.

Thereisalsoadeathinserviceprovisionatfourtimessalaryforthosecontributingatfourpercent;andsixtimessalaryforthosewhoinMay2013werecontributingsixpercent,foraslongastheycontinuetocontributesixpercent.Anyonewhocommencespayingsixpercentafterthe1stJune2013willonlybecoveredfordeathinserviceatfourxsalary.

Youcanincrease/decreaseyourrateatanytimebutthecombinedcontributioncannotexceedatotalcontributionof£40,000paandcannotfallbelowfourpercent.

Thisplaniscontracted-intotheStateSecondPensionwhichmeansthatstaffwillbeabletoearnadditionalpensiontobepaidalongsidetheStateBasicPensionatRetirementAge.

ForfurtherinformationaboutthecurrentBRSPpleasecontactthePensionshelplineon02084987088oremailphil@barnardos.org.uk

Avivacanbecontactedon08001455744oremailcontactus@aviva.com

IndependentfinancialadviceisavailablefromIFApromotionson08000853250.

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Salary exchange and pensions

SalaryexchangeisavailableasadifferentwayofpayingyourpensioncontributionstothepensionschemeandinvolvesgivinguptheequivalentamountofsalaryasyourpensioncontributionsinanagreementthatBarnardo’swillpaythisamountintotheschemeonyourbehalfinstead.

ThisproducesNationalInsurancesavingsforyousoyournetpayishigherthanitwouldotherwisehavebeen,assumingotherthingsremainequal.ItalsoproducesaNationalInsurancesavingforBarnardo’s.ThemaximumcontributionyoucanmakeviatheSalaryExchangemethodis17.5%.

SalaryexchangeissuitableforallBRSPmemberswhowillearnaminimumamountandwhoarepayingNationalInsurancecontributions.TotalsalaryexchangedeductionscannottakeyourhourlyratebelowtheNationalLivingWage.FurtherdetailsandinformationcanbeobtainedfromthePensionsDepartment.

Pleasealsosee‘Barnardo’sBenefits’inSectionThreebelowforfurtherdetailsofnon-contractualbenefitsthatcanbesalaryexchanged.

Pension contributions during sickness absence

Barnardo’sRetirementSavingsPlan(BRSP)memberswillpayproratapensioncontributionsduringanyperiodsofhalfpaysicknessabsenceandBarnardo’swilldothesame.

Duringanyperiodsofzeropaysicknessabsence,noemployeeoremployercontributionswillbemadetoyourpension.

Teachers’ pension

IfyouareemployedbyBarnardo’sasateacher,headteacherordeputyheadteacher,inaregisteredestablishment,youhavetherighttoremainasacontributingmemberoftheTeachers’PensionScheme(TPS),ortheScottishTeachers’SuperannuationScheme(STSS)ifyouareworkinginScotland.Pleasenote:youwillbeplacedintheTPS/STSS(asappropriate)followingthecommencementofyouremploymentwithBarnardo’s.ShouldyounotwishtoparticipateinTPS/STSSyouwillneedtocontacttheadministratorsoftherelevantschemetoobtainanopt-outform.

Barnardo’sstaffthathavejoinedtheTeachers’Pensionscheme,willhavetogatherinformationregardingtheschemedirectlyfromTeachersPensionon08456066166or01325745000orfromTheTPSwebsite.ForteachersinScotlandyoushouldcontacttheScottishPublicPensionsAgency(SPPA)viaTheSPPAwebsiteor01896893000.

TUPE and pensions

WhereemployeestransfertoBarnardo’sunderTUPEwearerequiredtoprovideacomparablepensionuptosixpercentemployercontribution.ThiswillusuallybeprovidedviaBRSP.Transferringemployeeswhoarenotpensionmemberswillbeassessedundertheautoenrolmentcriteriasetoutaboveandbeautoenrolledregardlessofanypreviousoptouts.

Inalimitednumberoftransfersmembershipofapreviouspensionschemeisretained.Therulesandconditionsofthatpreviousschemewillstillapplyandtheseschemeswillcontinuetobeadministeredbythepreviousadministrator.Ifthisisapplicabletoyou,youshoulddirectanyqueriestothepreviousadministratoraccordingly.

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WhereaTUPEemployeelatertransfersontoaBarnardo’scontractofemployment,ourtermsandconditionsonlypermitaccesstoBarnardo’sownpensionarrangement,BRSP.Therefore,theindividualwillnolongerbeentitledtoremaininanypreviouspensionschemewhichwasretainedundertheirTUPEarrangement,suchastheLocalGovernmentPensionScheme.Inthesecircumstances,whenmembershipofanexternalpensionarrangementcomestoanend,theemployeewillbeauto-enrolledintoBRSP.

Ill-health retirement pension

IfyouareunabletocontinueinyourjobthroughillnessordisabilityandnoalternativeemploymentisavailablewithinBarnardo’s,youmaybeabletoaccesstheaccumulatedfundsinyourBRSPpensionaccountwithAviva.Avivahavetheirownprocesstodetermineifaccessisavailableifagedunder55.WhilstcurrentLegislationwouldallowanyoneovertheageof55toaccesstheaccumulatedfunds.

IfyouareaformermemberofBASS,incapacitypensionbenefitsmaybepayableinlinewiththeRulesoftheschemeifyouarenolongerabletoworkduetoyourcondition/disability.InthefirstinstanceyoushouldcontacttheadministratorsoftheScheme,HymanRobertsonon01212128188ore-mailbarnardos@hymans.co.uktorequestanillhealthretirementapplicationpack.

AnynormalretirementenquiryforaformerBASSmembershouldalsobedirectedtoHymanRobertson.

Life assurance (Death in Service)

EmployeeswhoareactivelycontributingtoBarnardo’sRetirementSavingsPlan(BRSP),Teachers’SuperannuationScheme,LocalGovernmentPensionSchemeorNHSPensionSchemearegenerally*coveredforlifeassurance(deathinservice)benefitsasdescribedaboveandintheappropriatepensionsbooklet.

DetailedinformationcanbeobtainedfromthePensionsTeamandan‘ExpressionofWish’formcanbedownloadedfromInsideBarnardo’s.

*Exclusionsmayapply;refertotheappropriateschemerulesforclarification.

Loyalty award upon completion of 25 and 40 years’ service

TheTrusteesofBarnardo’sagreedthatanawardof£450ingiftvoucherswillbepresenteduponthecompletionof25years’continuousBarnardo’sservicetorewardloyalty.

Anadditionalawardof£450ingiftvoucherswillbepresenteduponthecompletionof40years’continuousBarnardo’sservicetorewardloyalty.Toqualifyforthisaward,the40thyearofservicemustfallonorafter1stApril2008.

Theseawardsshouldbefinancedbytheemployee’sdepartmentbudgetusingthedepartmentcostcode.

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Barnardo’s benefits

ChildcareVouchers(Childcareplus)

ThisSalarySacrifice(‘SalaryExchange’)schemeallowsyoutouseyourownpre-schoolandoutofschoolprovideratareducedcost.PleasenoteduetorecentHMRCchangesimposedsinceOctober2018,onlythosealreadyontheschemecancontinuewithit

Leavebuyingscheme

Whentheapplicationwindowisopen(usuallymid-Febtomid-March),eligibleemployeesareabletoapplytopurchaseuptofivedaysofextraannualleave(pro-rataforparttimeemployees).

Travelseasonticketloan

InterestfreeloansofuptoamaximumofthepriceoftheZone1-4annualticketforLondonTube,DLRandOverground(currently£1,960)perannumareavailable.

ThereisasectiononInsideBarnardo’sdedicatedtoBarnardo’soptionalbenefits-itincludeseligibilitycriteria,detailsoftheapplicationwindowsandFAQs.Totakeadvantageofthesebenefitspleaseregisterhere.Thesebenefitsinclude:

Family focused Work life balance

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Promoting health and wellbeing

Healthcashplans

Barnardo’soffertwoschemes(BirminghamHospitalSaturdayFund(BHSF)andMedicash)sothatemployeescanchoosethearrangementthatbestfitstheirpersonalcircumstances.

Withahealthcashplanemployeescanclaimcashtowardsdentalcheck-upsandtreatment,eyesighttests,newglasses,contactlensesandtherapytreatmentssuchasphysiotherapyandchiropody.

Employeescanalsoclaimcashreimbursementsuptoanannuallimitforroutineandemergencyhealthcare.

Eyesighttestingandspectacles–workwithDisplayScreenEquipment(DSE)

DSE(i.e.computers)usersareentitledtoaneyesighttestatregularintervalsoriftheyexperiencevisualproblemsrelatedtotheuseofdisplayscreens.IfspectaclesareprescribedforDSEuseonly,Barnardo’swillcontributetowardsthecost.

CycletoWorkScheme

Eligibleemployeescanpurchaseabikeand/orcyclingequipmenttothevalueofupto£1,000onataxefficientbasisforthepurposeoftravellingtoandfromwork.

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Supporting you and helping you grow Discounts and savings

EmployeeAssistanceProgramme

Theemployeeassistanceprogramme(EAP)schemeisaconfidential24/7serviceofferingallemployees,partnersanddependants3theopportunitytoobtaininformation,helpandadviceonawiderangeoftopicsincluding,healthandwellbeing,financialandlegalissuesandpersonalorworkissues.

Thereareanumberoftoolsthatemployeescanaccessincluding:

■ HealthAssuredwebsite–comprehensiveonlineresource

■ Onlinehealthandwellbeingmoduletocreateahealthandlifestyleplan

■ Telephonelegalinformation

■ Telephonehealthandwellbeingsupport

■ Telephoneorfacetofacecounselling

■ Telephone,onlineorfacetofaceCognitiveBehaviouralTherapy

■ GPcall-backandmedicalinformation:

EmployeesandmanagerscancallandgetstraightthroughtoaUKbased,GMCregistereddoctorforuptoa20minuteconsultation.Theserviceisavailable24hoursandcallerswillreceiveacallbackwithin2hoursbyafullyqualifieddoctormakingthisapotentiallymoreusefulservicethanNHS111.

Barnardo’sBenefitsDiscountPortal

Barnardo’soffersitsemployeesadiscountsportalwithagreatrangeofdiscountsonnumerousproductsandservices,includingtravelbookings,highstreetvouchers,giftcards,cinematickets,daysout,leisureactivitiesanddaytodayspending.

3 Definedaslivinginthesamehouseholdaged16-24andinfulltimeeducation.

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Section four Policies, Procedures and Information

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Somepartsofthecharityhavetheirownlocalpolicyandprocedures,suchasChildren’sServicesandRetail;employeeswillbedirectedtothesethroughtheirindividualinductionprogramme.ItisyourresponsibilitytoensurethatyouunderstandandcomplywithallthepoliciesthatapplytoyouremploymentwithBarnardo’sasthesewillunderpinthewayinwhichyouperformyourduties.Ifyouhaveanyquestionsabouttheseyoushouldraisethesewithyourlinemanagerinthefirstinstance.

Thissectionofthehandbooksummarisessomekeyinformation,andafewofthepoliciesandproceduresthatapplytoeveryone.Theydonotformpartofyourcontractofemployment.

FullcopiesofallthepoliciesandproceduresreferredtoareavailableonInsideBarnardo’s(unlessstatedotherwise)–pleasecontactyourlinemanagerorLocalPeopleTeamifyouareunabletolocatethem.

Policies, procedures and information

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Working at Barnardo’s

Promoting equality/valuing diversity

Barnardo’siscommittedtoprovidingequalityofopportunityforthechildren,youngpeople,familiesandcarerswithwhomwework.Wevalueandrespecttheirdiversity.

Barnardo’swelcomesdifferenceinitsstaffandvolunteers.InaccordancewithitsBasisandValues,Barnardo’sisworkingtocreateequalaccesstoopportunitiesforpaidemploymentandvoluntaryinvolvementwhilecontinuingtobaseselectionandpromotionsolelyonabilitytomeettherequirementsofthepost.Thisisirrespectiveofage,disability,genderreassignment,marriageandcivilpartnership,pregnancyandmaternity,race,religionandbelief,sex,sexualorientation,irrelevantoffendingbackground,responsibilityfordependents,economicstatusorpoliticalvalues.

Barnardo’siscommittedtotakingactivestepstoidentify,addressandeliminateunfairorunlawfuldiscriminationorprejudicewheretheseareidentifiedintheCharity’sproceduresorpractices.

AfullcopyofthepolicyisavailableonInsideBarnardo’s.Thepolicy(alongwithothers)demonstratesBarnardo’scompliancewiththeEqualityAct2010(andequivalentlegislationinNorthernIreland).

Equality & Diversity Code of Conduct (for members of staff & volunteers)

Thiscodesetsouttheequalityanddiversityexpectationsofemployees,volunteersandmanagersandtheimplicationsofnon-compliance.The‘Equality&DiversityCodeofConductforEmployeesandVolunteers’canbefoundonInsideBarnardo’s.

Staff support networks

WehavefouropenEquality,DiversityandInclusion(EDI)StaffNetworksandtheseincludetheRaceEqualityNetwork,DisabilityNetwork,LGBT+NetworkandtheWomen’sNetwork.EachNetworkhasaCorporateLeadershipTeam(CLT)ChampionandareinRegionsandCelticNations.TheNetworksareopentoallstaffandvolunteers.YoudonotneedtoidentifywiththeprotectedcharacteristictoengagewiththeNetworksasyoucanalsochoosetobeinvolvedwithalloftheNetworks.BybecomingamembertheNetworksyouhaveanopportunitytocontributetoimprovingequality,diversityandinclusionatBarnardo’sandtopositivelyimpactonthelivesofchildrenandyoungpeopleacrossallofthecommunitiesweserve.YoucanbecomeamemberoftheEDIStaffNetworksthroughtheWorkplaceonlineforum.EachNetworkhastheprovisiontohavea“safespace”whichisaclosedgrouponWorkplace.Workplaceprovidestheopportunitytoshareyourinsightsandengage

withcolleaguesmuchmorewidelyinanopenorclosedonlineforum.YoucanalsoliaisewiththeRegionalandNationalNetworkChairsbyphoneandemailandofcourseyoucanattendthefacetofacemeetingsoftheNetworksinyourRegionorCelticNation.

Trade unions

Barnardo’sformallyrecognisesUNISONforcollectivebargainingpurposes.Asaconsequence,Barnardo’scommunicates,consultsandnegotiateswithUNISONonafullrangeofissues.ThedetailsaresetoutintheRecognitionAgreementbetweenBarnardo’sandUNISON,availableonInsideBarnardo’sorviayourlinemanagerorPeoplesection.

StaffwishingtojoinUNISON,orfindoutmoreaboutmembership,shouldcontacttheUNISONBranchSecretaryon08706093342,orbyemailtounison@barnardos.org.uk

Althoughtradeunionmembershipisnotaconditionofemployment,Barnardo’swillbesupportiveofUNISONpromotingthebenefitsofmembershipandencouragingeligiblestafftobelongtotheunion.

Barnardo’srecognisesanemployee’srighttojoinanyunionoftheirchoice,ornounion.

Anymemberofstaffmayhavesubscriptionstoprofessionalassociationsand/ortradeuniondeductedfromtheirsalaryonwrittenrequesttothePayrollManager.

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Safeguarding and protecting children, young people and adults at risk

AtBarnardo’s,webelieveinchildrenandthatmeansweallhaveafundamentalresponsibilitytoensurethatineveryaspectofourwork,children,youngpeopleandadultsatriskareprotectedandkeptsafefromharm.Itdoesn’tmatterwhereinthecharityyouwork,beitSupportServices,Strategy&Performance,Income&InnovationorChildren’sServices.EveryonewhoworksforBarnardo’sisexpectedtobefamiliarwithandcommittedtoourSafeguardingPoliciesandbeclearaboutwhattheirindividualroleandresponsibilityisinkeepingchildren,youngpeopleandadultsatrisksafe.YouwillfindBarnardo’sSafeguardingpoliciesandproceduresonInside.Barnardos.

Barnardo’sexpectsallstaff/volunteerstobeableto:

■ Definewhatismeantbysafeguarding

■ Understandtheirrolesandresponsibilitiesforsafeguardingchildren,youngpeopleandadultsatriskandknowwhattodoiftheysuspectthatachild,youngpersonoradultmaybeatriskfromharm

■ Knowwheretogoforsupport

■ Beclearaboutprofessionalboundariesandsafeworkingpractices

ThesafeguardingandprotectingchildrenSafeguardingInductionLeafletsande-learningshouldhelpyouunderstandthevitalpartyouplayinthesafeguardingandprotectionofchildrenandyoungpeople.

Reporting of a mandatory statutory requirement e.g. Female Genital Mutilation

TheGovernmenthasintroducedamandatoryrequirementtoreportvisuallyconfirmedorverballydisclosedcasesofFemaleGenitalMutilation(FGM)ingirlsunder18tothepolice.TherequirementappliestothefollowingBarnardo’sstaff:

■ Health and social care professionals.RegisteredwithanyoftheregulatorybodieswithintheremitoftheProfessionalStandardsAuthorityforHealthandSocialCare,withtheexceptionofthePharmaceuticalSocietyofNorthernIreland;

■ Teachers in England and Wales.Thisincludesqualifiedteachersorpersonswhoareemployedorengagedtocarryoutteachingworkinschoolsandotherinstitutions,and,inWales,educationpractitionersregulatedbytheEducationWorkforceCouncil;and

■ Social care workers in Wales (i.e.thoseregisteredwiththeCareCouncilforWales)

TheHomeOfficehasproducedguidanceonhowtorecogniseFGM,whichincludestimescalesforreporting,makingareport,interactionwithlocalSafeguardingrequirementsandimplicationsfornotreporting.AdetailedQandAwithintheproceduralguidanceisalsoavailable,andlinksonhowtorecogniseFGM,includinge-learning.

Membersofstafftowhomthislegalrequirementappliesarerequiredtoreadandunderstandthisguidanceandcomplywiththedutytoreport.Anyqueriesshouldberaisedwiththeirlinemanager.AfailuretoreportwillbeconsideredaseriousdisciplinarymatterandaddressedthroughBarnardo’sDisciplinaryProcedure.

Inaddition,tocomplywiththeduty,membersofstaffshouldcontinuetohaveregardtotheirwidersafeguardingresponsibilities,whichrequireconsiderationandactiontobetakenwheneverthereisanyidentifiedorknownrisktoachild,whetherinrelationtoFGMoranothermatter.Aflowchartwhichshowswherethedutyfitswithinexistingchildsafeguardingresponsibilitiesisavailablewithintheguidance.

Whistleblowing

WhistleblowingisthereportingofaconcernthatsomethingishappeningwithinBarnardo’sthatshouldnotbe,ornothappeningthatshouldbe,whichmayincludewrongdoing,orrelatetothewayinwhichthecharityisrun.Aconcernaboutyourownemploymentisusuallydealtwithunderthegrievanceprocedure.

Barnardo’sWhistleblowingpolicyincludesexamplesofwrongdoingandaprocedureforraisingconcerns.

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Workplace giving

Employeesinthousandsoffactories,officesandgovernmentorganisationscurrentlysupportBarnardo’sthroughtheirpay.

TherearetwowaysinwhichBarnardo’sstaffareinvitedtohelp:

1.Tax-freepayrollgiving.PayrollgivingisaHMRCschemethatenablesemployeestosupportBarnardo’sorothercharitiesthroughtheirpre-taxpay.Donationsaretakenbeforetaxiscalculatedsothetruecostofyourdonation,dependentonyourtaxrate,islowerasthecharityalsoreceivesthepartofthatdonationthatwouldhavebeenthetaxpayment.So,ifyouareabasicratetaxpayerandgive£5eachpaydayfromyourpre-taxpay,thenthenetcosttoyouwillbejust£4.

2.WinnersClub.Ourworkplacelottery,currentlysupportedbyover150companies,offersemployeesthechancetotakepartinalotterywhereallentrantsandwinnerscomefromwithintheirownorganisation.Paymentforentriesistakenfromindividual’spost-taxpaywithevery£1deductedallowing1entryintothenextdraw.Drawstakeplacequarterlywiththetotalproceedssplit80:20:20%goestowardstheprizefundandtheremaining80%goesstraighttoBarnardo’swork.

Barnardo’srunsitsownin-houseWinnersClubschemeopentoallBarnardo’semployees.Withinthelastyear,over£38,000hasbeenraisedforchildrenandyoungpeople.

Pleaseemailworkplacegiving@barnardos.org.uktosignuptoeitherschemeortofindoutmore.

Insurance cover

Barnardo’sarrangesinsurancetoprotectitsowninterests.Incertainlimitedcircumstances,membersofstaffmaybenefitfromclaimsmadeunderthesepoliciessolelyatthediscretionofBarnardo’s.

MembersofstaffarestronglyadvisedtoinsuretheirownpossessionsagainstlossbytheftoranyothermeanswhilstonBarnardo’spremises.Barnardo’sinsurancewouldonlyprovidelimitedcoverforlossordamagetopersonalpossessionsbyfirewhilstontheirpremises;toamaximumof£2,000.

Ifamemberofstaffusestheirowncartheyshouldensurethattheirpersonalpropertyisinsuredtoanacceptablelimit.Barnardo’sdoesnotprovideinsurancetocoverpersonalpropertycarriedinBarnardo’svehiclesorwithinstaff’spersonalvehicles.

Ex-gratia payments

ClaimsforuninsuredlossordamageareconsideredwheremembersofstaffhavesuffereddamagetoorlossofpersonalpropertywhileonauthorisedBarnardo’sduty;andwhichoccursthroughcircumstancesbeyondtheirreasonablecontrol.Ifamemberofstaffconsiderstheymayhaveacaseforconsiderationasanex-gratiapayment,theyshouldinformtheirlinemanagerwhowilltakethematteruponthememberofstaff’sbehalf.Thereisnoguaranteeapaymentwillbemade,witheachcaselookedatonitsownmerit.

Whereamemberofstaff’svehicleisinvolvedandtheexgratiaclaimhasbeenapproved,Barnardo’swilllooktoreimbursewhicheveristhecheaperofthemotorpolicyexcessortherepaircosts.

IfamemberofstaffwishestomakeenquiriesontheseoranyotherinsurancemattertheyshouldcontacttheCorporateInsuranceManageratBarnardoHouse.

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Data protection

TheGeneralDataProtectionRegulation(knownastheGDPR)andtheUK’sDataProtectionAct(DPA)bothbecamelawon25thMay2018.Theselawsfocusontheprotectionofpersonaldata.AsBarnardo’semployees,wemustallbeawareofthesenewlawsandhowtheyaffectourworkingpractices.

Allstaffhaveadutytocomplywiththelaw,andBarnardo’sDataProtectionPolicy,andwillberequiredtocompletemandatoryDataProtectiontraining.

Throughthishandbook,andregulartraining,youwillbeprovidedwiththerelevantlevelofdataprotectionknowledgesothatyoucanplayyourpartinensuringthatBarnardo’siscompliantwiththelaw–protectingandprocessinghundredsofthousandsofpersonaldatarecordsonbehalfofourserviceusers,customersandsupporters,aswellasourownpersonaldata.

TheGDPRandtheDPA2018aimtoensurethatpeopleknowwheretheirdataisheld,

whatitisusedforandwithwhomit’sshared.Theyalsomakesurethatpersonalinformationistreatedcorrectlyandthatwehavesystemsinplacetomanagethatinformation.

Therearesixdataprotectionprinciplesthatshouldbefollowedinthehandlingofpersonaldata.Theseprinciplesrequirethatpersonaldatamust:

■ beusedfairly,lawfullyandtransparently

■ beusedforspecified,explicitpurposes

■ beusedinawaythatisadequate,relevantandlimitedtoonlywhatisnecessary

■ beaccurateand,wherenecessary,keptuptodate

■ bekeptfornolongerthanisnecessary

■ behandledinawaythatensuresappropriatesecurity,includingprotectionagainstunlawfulorunauthorisedprocessing,access,loss,destructionordamage.

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Your rights

UndertheGDPRandtheDPA2018,youhavetherightto:

■ beinformedabouthowyourdataisbeingused

■ accessyourpersonaldata(asSubjectAccessRequest)

■ haveincorrectdataupdated

■ havedataerased

■ stoporrestricttheprocessingofyourdata

■ dataportability(allowingyoutogetandreuseyourdatafordifferentservices)

■ objecttohowyourdataisprocessedincertaincircumstances,includingautomateddecision-makingandprofiling

■ lodgeacomplaintwithasupervisoryauthority,ietheInformationCommissioner’sOffice

Your responsibilities

Duringyourjobyoumayberequiredtohandle,collect,orshareinformationofasensitivenature.Itisvitalthatourpoliciesandprocessesarefollowedwhenyouhandlepersonalinformation.Thiswillensurethatourstaffandserviceusers’rights,dignityandwellbeingarepromotedatalltimes.

Itisimportantthatyouknowthatifwediscoverthatourpoliciesandprocedureshavebeenbreached,thismayresultindisciplinaryactionincludingdismissal.

Duringorafteryouremploymentwithus,youmustnotdiscloseanytradesecretsoranyinformationofaconfidentialorsensitivenatureabout:

1. Barnardo’s; or

2. any of our service users; or

3. any of our employees.

Thereisanexceptionifyouneedtosharethisinformationaspartofyourjoborifyouaremadetobylaw.

Itistheresponsibilityofallstafftoensuredatasecurity.Youwillberesponsiblefortheconfidentiality,integrityandavailabilityofalldatawhichyouhaveaccesstointhecourseofyourwork:

■ Confidentiality:ensuringthatpersonalandconfidentialinformationisnotdisclosed–eitherpurposefullyoraccidentally–topeoplewhodonothavetherighttoseeit.Normallywhenpeopletalkaboutdatabreachestheymeanconfidentialitybreaches.

■ Integrity:ensuringthatdataisaccurateandunchanged.Agoodexampleisacareplan–weneedtoknowwhohasinputtedtheinformation(sotheyareaccountableforit)andthattherecordisaccurate.Forexample,ifthereismissingorincorrectdatainacasemanagementsystem(paperbasedorelectronic),thiscouldpotentiallycausesignificantharmtoanindividual.

■ Availability:ensuringthatdataisavailabletothosewhoareauthorisedtoseeit.Abreachcanbecausedwhen–eithermaliciouslyoraccidentally–datacannotbeaccessedbythosewhoneedit.Forexample,ransomwareattacksoncomputers–ahackerlocksyououtofyourdeviceuntilyoupaytheransomtohaveyourdataunlocked.

Ifanyofthesethreeareasiscompromised,thenadatasecurityincidenthasoccurred.ToensurethatBarnardo’srespondseffectivelytoincidentsandlearnslessonsovertime,pleasereportalldatasecurityincidentstotheIShelpdesk.Ifthedatasecurityincidentalsoinvolvespersonaldata,thenitisalsoadatabreach.

Complaints

IfyouhaveacomplaintaboutthewayyourpersonaldatahasbeenhandledyoucanraiseitviaBarnardo’sinternalprocedures.YoumayalsohavetherighttomakeacomplainttotheInformationCommissioner’sOffice.

Data Protection and CCTV

FromtimetotimeCCTVsystemsmonitoringpremisesmaybeputinplaceandwillbecarriedoutinaccordancewithBarnardo’sCCTVPolicy(accessibleviaInside.Barnardos.co.uk).WhereCCTVsystemscapturedataBarnardo’swillcomplywithitsobligationsundertheGDPRandDPA2018toensurethatdataisstoredsecurely.EmployeesshouldbeawarethatrecordedCCTVfootagewillbemonitoredandmaybeusedforthepurposesofcorrectingallegedinfringementsofpoliciesorproceduresoraspartofadisciplinaryprocessunderBarnardo’sdisciplinaryprocedure.

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Access to personal information

Barnardo’sholdsandprocessespersonaldatarelatingtotheemploymentrelationship.Thisdataisconfinedtothatwhichisconsiderednecessaryinordertoensurethatwehaveadequaterecordsforemploymentandrelatedpurposes,tomeetourlegalobligations,businessrequirementsandtobeabletorespondtoemergencies.Thisincludes,butisnotrestrictedto:

■ AdministrationofHRandemploymentrecords,employmentbenefits,statutoryentitlements,HRplanning,training,healthandsafety,employmentrelatedinsurance

■ Salaryinformation,gradeandpaybyathirdpartypayrollbureau

■ Sicknessandabsencerecords,includingmedicalreports/recordsandmattersrelatingtoyourfitnessforwork

■ AdministrationoftheBarnardo’spensionandbenefitschemes,includingdeathinservicebenefit,salarysacrificeschemesandoptionalbenefits.Thisinvolvesprocessingbythirdpartyproviderse.g.calculatingandpayingbenefits,processing‘sensitivedata’suchasmedicaldetailsordeathbenefitnominations

■ Criminalrecords,wherethesearenotregardedasspentinaccordancewiththeRehabilitationofOffendersAct1974/RehabilitationofOffendersOrder(NI)1978.Forpostsexemptfromthelegislatione.g.‘regulatedactivity’,itwillalsoincludeunspentconvictions,cautions,reprimandsandwarningsandspentconvictions

■ Theprovisionofreferencesand/orinformationtogovernmentdepartmentsorotherbodiesinordertomeetourobligationse.g.HerMajesty’sRevenueandCustoms

■ Theprovisionofreferencesand/orinformationtootherorganisationswhenrequestedtodosobyyoue.g.futureemployers,financialorganisations

■ Providinginformationtopotentialpurchasersoftheorganisation,orpartoftheorganisation

■ Thereasonabletransferofinformation/datawithintheorganisation

■ ProvisionofinformationtoathirdpartyaspartofatransferundertheTransferofUndertakings(ProtectionofEmployment)Regulations2006(TUPE)/ServiceProvisionChange(ProtectionofEmployment)Regulations(NorthernIreland)2006

■ Racialorethnicorigin,religionorbelief,sexualorientationorsimilarinformationinordertomonitorcompliancewithequalopportunitieslegislation

■ Informationrelatingtoanycriminalproceedingsinwhichyouhavebeeninvolvedforinsurancepurposesandinordertocomplywithlegalrequirementsandobligationstothirdparties

■ ComplyingwithexternalregulatoryrequirementssuchasOFSTEDinspections

FromtimetotimeBarnardo’smaytransferpersonalinformationordatawithintheorganisation.TheremayalsobeoccasionswhenyourpersonaldataispassedtootherorganisationsworkingwithBarnardo’sinprovidingemployment-relatedservicessuchaspensionsandotherbenefits,insurance,training,etc.InaccordancewithGDPRandtheDPA2018,Barnardo’swillchooseathirdpartywhoprovidessufficientguaranteesregardingthemeasuresgoverningtheprocessingandwilltakereasonablestepstoensurecompliancewiththosemeasures.

Inaddition,datamaybesharedwithotherpartiesfortheprovisionofreferencesand/orotherinformation,includingtogovernmentdepartments(e.g.InlandRevenue)orotherbodiestomeetourlegalobligations.

Informationwillonlybedisclosedortransferredwhereitisinaccordancewiththesixdataprotectionprinciplesorconsenthasbeengiven.

ForfurtherinformationpleaseseeBarnardo’sprivacynoticeatwww.barnardos.org.uk/privacy-notice

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Subject Access Request (SAR)

Ifyouwishtoaccessyourpersonnelrecordyoushouldmakeawrittenrequest(youmaywishtoconsiderusingthetemplateSARform)toyourAssistantDirectorPeople(ADP),specifyingwhetheryouwishtoviewthedataorreceiveacopyoftheinformationheld.Therequestwillbedealtwithwithin30days.

Wheretherequestisforcopiesofinformation,everyeffortwillbemadetoensuretheinformationisalegibleaspossible.Multiplerequestsmayincuranadministrativefeeandrequestsdeemedtobemanifestlyunfoundedorexcessivemayberefused.

Employeeshavetherighttorequestthatincorrectinformationbecorrected,orinaccurateand/orirrelevantinformationberemoved.AnysuchrequestmustbemadeinwritingtotheADP.

FurtherguidanceiscontainedwithinourDataProtectionPolicyandacopyoftheSARformisavailabletodownloadonInsideBarnardo’s.

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Fraud and financial crime

Barnardo’shasthefollowingsixpoliciesdesignedtohelpprotectitsreputation,assets,staffmembers,volunteers,serviceusersandotherstakeholdersfromanyaspectoffinancialcrimeorotherrelatedillegalactivity:

■ Anti-Fraudpolicy

■ Anti-BriberyandCorruptionpolicy

■ Anti-MoneyLaunderingpolicy

■ Anti-Terrorismpolicy

■ ConflictsofInterestpolicy

■ GiftsandHospitalitypolicy

ThesepoliciescanbefoundonadedicatedFinancialcrimeareaonInsideBarnardo’s.

WehavealsohaveaFinancialcrimeescalationprocesstobefollowedbyanyBarnardo’sTrustee,employeeorvolunteeriftheyidentifyasuspected,potentialoractualfraudorfinancialcrimeincidentorpolicybreach.TheprocedureandreportingformarealsoavailablethroughInsideBarnardo’s.Ifyouareindoubtastowhetheranincidentisapolicybreachornot,youshouldreportit.

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Ourcommitment,approachandarrangementsinregardtohowwemanagehealthandsafetyissetoutinourhealthandsafetypolicystatement.

AllstaffarerequiredtoundertakemandatorytrainingonHealthandSafetyaccessibleviatheLearningPathwayontheMoodleeLearningsiteandasidentifiedatservicelevel.

ThereisalsoadedicatedareaonInside.BarnardoswhichcontainsinformationonallmattersrelatingtohealthandsafetyatworkHealth&SafetyPoliciesandSafetyHealthandFire.

Health and safety responsibilities of a worker

Thehealthandsafetydutiesofaworker,whethertheyareaBarnardo’spaidmemberofstaff,avolunteer,anemployeesecondedfromanotheremployer,orotherpersonatwork,include:

■ Takingreasonablecareoftheirownhealth,safetyandwelfareandthatofotherswhomaybeaffectedbywhattheydoordonotdo.

■ Co-operatingwithBarnardo’sonhealthandsafetytoensurethereiscompliancewithanylegalorlocalhealth,safetyorwelfareatworkrequirement.

■ CorrectlyusingworkitemsprovidedbyBarnardo’s,includingpersonalprotectiveequipment,toolsandITequipment,inaccordancewithtraining,instructionsorinformationprovided.

■ Notinterferingwithormisusing,eitherintentionallyorrecklessly,anythingprovidedforhealth,safetyorwelfare.

■ Wheretheyhavebeendelegatedaspecialhealthandsafetytaskbytheirmanager,performingittoanacceptablestandard,andnotifyingthemanagerintheeventofthemexperiencinganydifficultyincarryingoutthattask.

TheHealthandSafetyExecutive/TradeUnionCongressleaflet‘Yourhealth,yoursafety:AguideforWorkers’isavailableoncontentserver.

AlsoavailableistranslationsofotherHealthandSafetyExecutiveguidance.

WorkersmustalwaysinformtheirlinemanagerorusetheWhistleblowingpolicyiftheyhaveanyconcernsinregardstohealthandsafety.

Fire precautions

Employeesarerequiredtomakethemselvesawareofthefireprecautions,andalsotomakethemselvesavailableforfiredrillsorfiretrainingwhichmaybearrangedintheinterestsnotonlyofthemselvesbutalsoofserviceusersandtheircolleagues.

Anyworkerwhobelievesthattheymayneedadditionalassistancetoeitherbemadeawarethatthereisafireorassistanceinevacuatingthebuildingtheyareinmustbringthistotheattentionoftheirmanagerandthepersoninchargeofthefirearrangementsfortheirbuilding.APersonalEmergencyEvacuationPlan(PEEP)willthenbeproducedtosupportthatindividual.

Equipmentwithnakedflamesincludingportablegasappliances,spaceheaters,campingstoves,BBQs,blowlamps,oillamps,candlesetc.mustnotbeusedinanypremisescontrolledbyBarnardo’swithoutpermissionorriskassessments.

Environmental Policy

Barnardo’shasaresponsibilitytorespondtotheenvironmentalchallenge.Wemustmeetlegaldutiesundertherelevantlegislation,andourenvironmentalmanagementisanincreasinglyimportantrequirementintenderdocumentsforlocalauthorities.

Wealsowanttodemonstrateoursocialresponsibilitytopreservetheenvironmentforourchildrenandfuturegenerations.

Health and safety at work

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Your health and wellbeing at Barnardo’s

Health issues

LinemanagersareresponsibleforthehealthandsafetyofworkersthatreporttothemwhethertheyareaBarnardo’spaidmemberofstaff,avolunteer,anemployeesecondedfromanotheremployer,orotherpersonatwork.Whilelinemanagersretainthisresponsibility,PeopleTeamswillsupportmanagerswithhealthissuesincludingoccupationalhealthissues,andtheCorporateSafetyTeamwillsupportmanagerswithoccupationalsafetyissues.Linemanagersmustalsoco-ordinateactionsrelatingtothehealthoftheworkerandmustproviderelevantfeedbacktotheworker.

Health assessments for night workers

Allmembersofstaffclassifiedas‘nightworkers’undertheWorkingTimeRegulations1998willbeofferedafreehealthassessmenttoestablishtheirsuitabilityfornightwork.Thiswillbemadeavailabletorelevantmembersofstaffatyearlyintervals.PleasecontactyourLocalPeopleTeamtomakethenecessaryarrangementsifyouareclassifiedasanightworker.

Working time and rest breaks

TheWorkingTimeRegulationssetoutthattheaveragemaximumweeklyhoursforthemajorityofworkersshouldbe48hours.Inthecaseofyoungworkers(thoseaged16-17whoareovercompulsoryschoolage)thisisrestrictedto40hoursaweekandeighthoursaday.Thesetotalsincorporatehoursworkedforotheremployers.Forfurtherdetails,includinginformationonrestperiods,pleaserefertotheWorkingTimeRegulationsdocumentonInsideBarnardo’s.

Anyworkerwhofeelstheyaretootiredtocarryouttheirworksafelyandeffectivelymustdiscussthiswiththeirmanagerimmediatelyandarrangeatimetodiscusstheirworkinghoursandworklifebalance.

Reporting of injuries, events, diseases, dangerous occurrences and hazards at work

Barnardo’saimstoprovideadequatecontrolofthehealthandsafetyrisksarisingfromourworkactivities.Indoingso,wewillensurethatinjuriesandincidentsarerecorded,monitoredandanylessonslearnedarecommunicatedandactedupon.

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Anyinjuryorincidentatworkmustbereportedtoyourmanager.Fulldetailsregardingthereportingofabsenceandinjuriesatworkandoccupationaldiseases/illnesses/conditionscanbefoundinthe‘Barnardo’sSicknessPaymentSchemes’document.

Fulldetailsregardinginjurieswheredamagesarerecoverablefromathirdpartyorinjuriesattributabletoownmisconductorparticipationinsportasaprofessioncanalsobefoundinthe‘Barnardo’sSicknessPaymentSchemes’document.

Alcohol and drugs/solvent misuse at work

Barnardo’sisconcernedthattheuseofsubstancesand/oralcoholbyanyofitsmembersofstaffshouldnotadverselyaffecttheirhealthandpersonallifewithconsequentialeffectsontheirattendance

andworkperformance.TheAlcoholDrugsandSolventMisuseatWorkpolicyisintendedtosupportmembersofstafftoseektreatmentfordrinkingordrugsproblemsandguaranteesthattheywillbetreatedwithconfidentialityasfaraspossible.

Work life balance policies/leave

Barnardo’shasarangeofpoliciesaimedathelpingstaffachieveagreaterworklifebalance,includingmaternity,adoption,fostering,sharedparentalleave,supportleave(applicabletoadoption/fostering/maternity),unpaidparentalleave,carers’leave,dependant’sleave,flexibleworking,flexitimeandjobshare.ThesepoliciescanbefoundonInsideBarnardo’s.Rightsandentitlementsvaryaccordingtolengthofservice.

Shouldyouwishtodiscussapolicyfurtherorhaveanyqueries,pleasecontactyourLocalPeopleTeam.

Additional leave to help with work life balance

Fulldetailson‘AdditionalLeave-paidandunpaid’policytohelpwithworklifebalanceisdetailedonInsideBarnardo’s.Additionalleave(paidandunpaid)isadiscretionarybenefitandallrequestsforleavemustbeagreedbytheappropriatelinemanagerandgrandparentmanager.

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Probationary periods for new employees

Barnardo’srequiresallexternallyappointedstaff(permanentandfixedterm)tosuccessfullycompleteaprobationaryperiodof26weeks.Newemployeesmusthavecompletedalltheirmandatorylearningbeforetheyareconfirmedinpost.Incertainsituationstheprobationaryperiodcanbeextended(orsuspended)butnormallythetotalprobationaryperiodshouldnotexceed39weeks.

Transition periods for existing staff transitioning to new role

Thepromotionorappointmenttointernalvacanciesofexistingstaffwillbesubjecttothesuccessfulcompletionofa26-weektransitionperiod.ThereviewprocedurewillfollowthesameformatastheProbationaryPeriod,butunresolvedconcernsaboutanemployee’ssuitabilityforthenewrolewouldbedealtwithundertheappropriatealternativeprocedure(suchasPerformanceImprovement).Pleaserefertothe‘ProbationaryandTransitionPeriodsPolicyandProcedure’onInsideBarnardo’sforfulldetails.

Performance Development Review (PDR)

Onceayear,membersofstaffwillhaveaformalopportunitytodiscusstheirperformancewiththeirmanager.Thisisin

additiontotheon-goingsupervisionandworkreviewsessionsbetweenthememberofstaffandtheirmanager.

ThepurposeofthePDRistoassistmembersofstafftoimprovetheirjobperformance,asappropriate,todeveloptheirskillsandabilities,toincreasetheirjobsatisfactionandidentifyobstaclestoperformance.Anindividualdevelopmentplanforeverymemberofstaffshouldbepartofthisprocess.

PleaserefertoInsideBarnardo’sforthe‘PDRPolicy’,the‘EmployeeGuidetoPDR’andthe‘LeadershipManagementBehaviours’.

Performance Improvement Policy

ThePerformanceImprovementPolicyprovidesafairandconsistentapproachtowardsmembersofstaffwhoselevelofperformancedoesnotmeettherequiredstandards.ItisdesignedtohelpandencourageallmembersofstafftoachieveandmaintainthestandardsofperformancerequiredbyBarnardo’s.

Foraperformanceissuewithamemberofstaffwithintheirprobationaryperiod,theprobationaryandtransitionperiodspolicyandprocedurewillbefollowedinstead.

Managing performance

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Learning and development

Weaspiretobeaneffectivelearningorganisation,bylearningtogetherwithcolleagues,youngpeopleandexternalpartners.Thiscanincludeinformallearningandknowledgesharingwithcolleagues,togainingformalqualifications.TheoverallpurposeoflearninganddevelopmentinBarnardo’sisto:

■ supportallstaff,volunteersandcarerstoachievetheirpotentialatwork

■ ensurethateveryoneisskilledandabletodelivertheirserviceinlinewiththeirrolerequirementsandinpursuitofexcellence

■ providestaffwithrelevantandaccessiblelearninganddevelopmentopportunitiesfordevelopmentandgrowth

■ supportBarnardo’stomeetorganisationalpriorities

■ ensurethateveryone’slearninganddevelopmentneedsareidentifiedeffectively

■ learntogetherfromourexperiences,makingtheorganisationmoreefficient,andeffective,fromincrementaldaytodayimprovementtotransformingentiresystems

■ makelearningcentraltoeverythingthatwedo,nowandforthefuture.

OurfulllearninganddevelopmentambitionwillbecapturedintheBU,ourcorporate

university,fromAutumn2019.YouwillbeabletofindoutmoreonInside.Barnardo’s.

Discussyourlearningneedsandambitionswithyourlinemanagerduringyourinduction,supervisionoryourperformancereview.UsetheresourcesavailableonInsideBarnardo’sunder‘Learninganddevelopment’tocompleteallmandatorylearningandtosupportyourindividualneeds.Yourmanagerwillsupportanddirectyou,butitisimportanttotakepersonalresponsibilityandactionforyourcontinuedlearning,whethertofulfilyourexistingjobtothebestofyourability,ortolearnnewskillstoenablecareerprogression.

Barnardo’shasmadeacommitmenttoallstaffforaminimumof3dayslearningayearinadditiontocoreleanringforyourrole.ThisisrecordedthroughthePDRsystemandloggedonMyplaceandwe’dencourageallstafftodiscussinsupervisionandteammeetingstoensureyoumakethemostofformalandinformallearningopportunites.Pleaseensureyouundertakeyourlearninganddevelopmentcommitmentsasplanned.Youwillappreciatethatmajordifficultiescanbecausedwhencourseparticipantscanceltheirplaceatthelastminuteordonotturnupontheday.

Consequentlywehavea‘Nonattendancepolicy’,whichincludesdetailsofcancellationfeesforallcourses.

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Recruitment and resourcing

Policy on recruitment procedure and promotions

Barnardo’saimstorecruitthemostappropriatepeoplewiththerightabilitiestomeetthevariedrequirementsofourorganisation.

VacanciesarenotifiedtothePeopleSection/RecruitmentCentreforinclusionontheBarnardo’swebsiteandemployeeswhowishtobeconsideredforthesemustapplyviathisprocess.Thewebsiteisupdatedonadailybasis.

Staffaffectedbyorganisationalchange,confirmedasredundantorundernoticeofredundancy,beingre-deployedonhealthgroundsundertheEqualityAct,orstaffonfostering/maternity/adoption/sharedparentalleavefacingredundancy,havearighttopriorconsideration.Iftheymeettheessentialselectioncriteriaforthespecificposttheyareapplyingfor,theymustbeconsideredbeforeanyoneelseforvacanciesinaccordancewiththeRedundancyandSignificantChangePolicy.

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Disciplinary procedure

ThedisciplinaryprocedureisdesignedtohelpandencourageallmembersofstafftoachieveandmaintainthestandardsofconductrequiredbyBarnardo’s.Itprovidesafairandconsistentapproachtowardsmembersofstaffwhoselevelofconductdoesnotmeettherequiredstandards.

ThefulldisciplinaryprocedureandotherrelatedguidanceisavailableonInsideBarnardo’s.

Grievance Resolution Policy and Procedure

Barnardo’sGrievanceResolutionPolicyandProcedureisconcernedwiththeresolutionofwork-relatedconcerns,problemsorcomplaints,madebyemployeesandworkers,includingharassmentcomplaintsandcomplaintsaboutactionsofathirdparty,e.g.aworkcolleagueorclient,whereBarnardo’scouldbevicariouslyliableforthoseactions.

ThefullgrievanceprocedureandotherrelatedguidanceisavailableonInsideBarnardo’s

Prevention of harassment

InkeepingwithBarnardo’sBasisandValuesandEquality&DiversityCodeofConductforEmployeesandVolunteers,wearecommittedtoprovidingaclimatefreeofharassmentinwhichthedignityofindividualsisrespected.ThePreventionofHarassmentPolicyprovidesguidanceandameansofredressforthoseaffectedandweundertaketodealwithsuchmatterssensitively,discretelyandefficiently.

Proactiveactiontopreventharassmentanddealwithcasesefficientlyreducesthenegativeimpactoftimedivertedfromthedeliveryofcoreservices.

A‘HarassmentFAQ’documentcanalsobefoundonInsideBarnardo’s.

Disciplinary and grievance

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Job grading

GeneralinformationonBarnardo’spayandgradingstructurecanbefoundinthe‘PayandPensions’sectiononInsideBarnardo’s.Pleaserefertoyourwrittenstatementofconditionsofserviceforyourownspecificpayandgradedetails.

Job evaluation

Barnardo’shasajobevaluationsystemtodeterminethegradeofalljobswithinBarnardo’s.Jobevaluationcantakeplacewhenanewpostiscreated;whentherehasbeenasignificantchangeinthecontent,levelofresponsibilityand/ormethodofworkingofajob;orattherequestofthejobholderwiththeirlinemanagerssupport.JobevaluationinformationcanbefoundonInsideBarnardo’s.

Single Annual Pay Award (SAPA)

Barnardo’swillconsultUNISON,ourrecognisedtradeunion,annuallyonappropriatenessandaffordabilityofanypayaward.EmployeesonBarnardo’stermsandconditionswillnormallyhavetheirsalaryreviewedannually.Thepayaward(SAPA)willnormallybebackdatedtotheeffectivedate,e.g.foradministrative,professional

andclericalstaffthisisnormally1stApril.However,ifamemberofstaffleavesbeforetheawardisagreedbyBarnardo’snobackpaymentwillbemade.

EmployeeswhohavetransferredtoBarnardo’sunderTUPE(theTransferofUndertakings(ProtectionofEmployment)Regulations2006)andretainedtheirexistingtermsandtermsandconditionswillreceivetheappropriateawardspecifiedintheircontractofemploymentorrelevantcollectiveagreement.

Payawardsnegotiatedwitharecognisedtradeunionaspartofacollectiveagreementwillapplyfromthedateofthetransfertotheenddateofthecollectiveagreement.Barnardo’sisnotboundbyanycollectiveagreementnegotiatedafterthedateoftransfer.

Teachers,nurses,psychotherapistsandspeechtherapistswillreceivetherelevantpayawardsfortheirspecifictermsandconditions.

Exceptions

TheChiefExecutiveandCorporateDirectorsareexcludedfromanyannualpayawards(SAPA).

Temporary undertaking of additional duties

Employeestemporarilyundertakingadditionaldutiesmaybeeligibleforthepaymentofanallowance.FulldetailscanbefoundinBarnardo’spolicyon‘extrapayfortemporaryadditionaldutiesnotwarrantingre-grading’locatedinthe‘PayandPensions’sectiononInsideBarnardo’s.

Enhanced rates and overtime

ItisBarnardo’spolicythat,whereverpossible,membersofstaffwillreceivetimeoffinlieuforanyadditionalhoursworked.Wherethisisnotpossibleeligblestaff(seefullpolicyforcurrenteligibilitycriteriawhichcanbefoundinthe‘PayandPensions’sectiononInsideBarnardo’s.),areeligibleforpaymentatovertimerates.

Salary on promotion

Barnardo’shasapolicyon‘AppropriateStartingSalaryandAnnualPayReview’whichisavailableinthe‘PayandPensions’sectiononInsideBarnardo’s.

Pay and benefits

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Travel expenses

Allthoseclaimingorauthorisingtravelexpensesareresponsibleforensuringthatthemostcosteffectivemodeoftransportisused.Theyshouldconsidertheoverallcostincludinglikelysubsistence,effectiveuseoftraveltimeandtherequirementsofthejob.PublictransportshouldbethedefaultoptionasthisisBarnardo’spreferredmeansoftravel.

Subsistence expenses

Subsistencepaymentscanbeclaimedtoreimburseanyreasonable,additionalcostsincurredinthecourseofone’sworkonbehalfofBarnardo’s.Theserelatetocostswhichwouldnotnormallybeincurredduringanormalworkingday.Fulldetailsregardingsubsistenceexpenses,eligibilityandrequirementsforreimbursementcanbefoundonInsideBarnardo’s.

Claims for all expenses

Allclaimsfortravel,subsistenceandotherwork-relatedexpensesshouldbesubmittedtothelinemanagerviaiExpenses*.Expenseclaimsmustbesubmittedatregularmonthlyintervalsandsupportedbyreceipts.Approvedclaimswillbepaiddirectlyintothememberofstaff’sbankaccount.

*TUPEstaffshouldusetheexpenseclaimform.

Relocation expenses

Incertaincircumstances,Barnardo’smayprovidefinancialsupporttoemployeeswhoarerequiredtochangetheirworklocation.FulleligibilitydetailsforrelocationexpensescanbefoundintheRelocationExpensespolicylocatedonInsideBarnardo’s.InsideBarnardo’s.

Lecture and other fees received by members of staff

ThefollowingarrangementswillapplytoBarnardo’smembersofstaff:

a.Whenmembersofstaffundertakedutiesinnormal working hours,paidforbyanotherorganisatione.g.casuallecturing,thefeeispayabletoBarnardo’s.

b.Whenmembersofstaffundertakedutiesoutside normal working hoursforanotherbody,thefeemayberetainedbytheindividualwiththelinemanager’sprioragreement.(SeeSection2oftheEmployeeHandbookunderVoluntaryroles/paidemploymentoutsideofBarnardo’s).

Expenses and fees

4242

Managing change and redundancy

Changeoccursonavarietyoflevels,fromminortomoresignificantchange.Althoughredundancymayariseasaresultofachange,noteverychangecreatesaredundancysituation.Barnardo’shasanumberofproceduresformanagingdifferentchangesituationsandthesecanbefoundonInsideBarnardo’s.

Periods of notice on termination

Thelawprovidesforminimumperiodsofnotice.YourwrittentermsandconditionsofemploymentsetoutthenoticethatyoumustgivetoBarnardo’swhenresigningfromyourpost.Noticemustbegiveninwriting,withthereason,tothepersonspecifiedortoyourlinemanager.

Barnardo’smustgiveaminimumstatutoryperiodofnoticeasfollows:

Barnardo’sinmanycasesrequiresasaconditionofservicethattheperiodofnotice,onbothsides,shouldbelonger.Detailsaregiveninyourwrittenstatementofyourtermsandconditionsofemployment.

Continuous Barnardo’s Service

Minimum Notice

Fourweeksormorebutlessthantwoyears

Oneweek

Twoyears Twoweeks

Overtwoyearsbutlessthantwelveyears

Oneweekforeachyearofcontinuousservice

Twelveyearsormore

Twelveweeks

Leavers, Change and Redundancy

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Retail specific working practices and protocols

ThereareasmallnumberofworkingpracticesandprotocolsthatarespecifictostaffworkingwithinRetail.Theseare:

FulldetailsoftheseprotocolscanbefoundonRetailHub.

Retail specific

■ ProceduresManuals:

■ CashHandling

■ StockManagement

■ Security

■ Media

■ EPOStillmanuals

■ SafeguardingLicenceToOperate

■ PersonalRelationshipsatWorkinRetail

■ RetailStoreStaffDressCodeProtocol

■ DiscountsatOurRetailStores

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Appendix A Behaviour Management Policy

Thepurposeofthepolicyistoenablestaffandvolunteerstoeffectivelysupportchildrenandyoungpeopletomanagetheirbehaviour,inawaythatischildcentred,reducespotentialriskforchildren,youngpeople,staffandvolunteers,andwhichenablestheorganisationtodeliverservicessafelyandlegally.Theproactivepromotionofpositivebehaviouriscentralandintegraltogoodpractice,enablingchildrenandyoungpeopletounderstandandrespecttheneedsandrightsofothers.

ForstaffworkinginrelevantrolesinChildren’sServices,afullcopyofthecontractualBehaviourManagementpolicycanbefoundonInsideBarnardo’s.

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Appendix B Glossary of terms Formerly Section 1.3

Year

(Forthepurposeofcalculatingperiodsofservice)meanstwelvecalendarmonthsfromthedateofappointmenttoBarnardo’sservice.

Year

(Forthepurposeofcalculatingsickpayentitlement)meanstheperiodoftwelveconsecutivecalendarmonthsimmediatelyprecedingthefirstdayofabsence.

Week

1MondaytoSundayforpaypurposes2AnyfiveworkingdayswithinMonday

toSundayforannualleave

Statutory Sick Pay Benefit

Meansthesicknessbenefitpayableordeemedtobepayableattheappropriatecurrentrate,i.e.attheappropriaterateforthepersonconcerned.

Financial year

Thisrunsfrom1stAprilto31stMarch.

Pay period

Thisisaperiodofonecalendarmonth.

Statutory deductions

Meanssuchdeductionsfromsalaryasmaybeapplicableinanyinstancethroughtheoperationofsomestatuteorregulatione.g.forincometax.

Continuous Barnardo’s service

ForthecalculationofbenefitsorrightsunderemploymentlegislationmeanspaidemploymentwithBarnardo’swithoutanybreakinservice.

Inthisdocumentthefollowingtermsshallbeunderstoodasfollows:

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Barnardo’s service

Witheffectfrom1stApril2010,thedefinitionsof‘Barnardo’sservice’forthecalculationofannualleaveentitlementanddiscretionarysickpaybenefit,andtoqualifyforbenefitunderBarnardo’sMaternity/Adoptionpayschemes,areasfollows:

Employeeswithalateststartdateon or before 31st March 2016⁴

Barnardo’sserviceforcalculatingannual leave entitlement

PaidemploymentwithBarnardo’s(periodsofbrokenservicemaybeaggregatedunlesstherehasbeenabreakofmorethantwo years)

(exceptsomefemaleemployees–seebelow)

Paidemploymentinthepublicserviceand/oravoluntarysocialworkagencywithabreakinserviceofnomorethanone month

Employeeswithalateststartdateon or before 31st March 2010

Barnardo’sserviceforcalculatingdiscretionarysick pay benefit andqualifyingforBarnardo’smaternity/ adoption pay

PaidemploymentwithBarnardo’s(periodsofbrokenservicemaybeaggregatedunlesstherehasbeenabreakofmorethantwo years)

(exceptsomefemaleemployees–seebelow)

Paidemploymentinthepublicserviceand/oravoluntarysocialworkagencywithabreakinserviceofnomorethanone month

Employeeswithalateststartdateon or after 1st April 2010

Barnardo’sserviceforqualifyingforBarnardo’smaternity/ adoption pay

PaidemploymentwithBarnardo’s(periodsofbrokenservicemaybeaggregatedunlesstherehasbeenabreakofmorethantwo years)

(exceptsomefemaleemployees–seebelow)

Employee group

Entitlement / benefit

Aggregated Barnardo’s service

Recognised other previous service

+

+

=

=

=Barnardo’saggregatedservice–exceptionforeligiblefemaleemployees.ForfemaleemployeeswholeftBarnardo’semploymentonaccountofpregnancy,andwhohavenotbeeninpermanentemploymentintheinterveningperiod,theearlieremploymentwillbetakenintoaccountprovidedthebreakinservicedoesnotexceedeightyears.

4Foremployeeswhojoinedonorafter1stApril2016thereisnoautomaticrecognitionofpreviousserviceforthepurposesofannualleavecalculation.

Barnardo’sRegisteredCharityNos.216250andSC03760521333mw19

Barnardo’s

TannersLane,Barkingside,Ilford,EssexIG61QG

www.barnardos.org.uk