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Increase Teamwork with Voice & Conferencing
Bruce WardTim Hohman
TitleAgenda
Agenda
• Skype to Teams• Calling• Meetings• Teams Rooms• Teams-enabled devices• Teams Live Events• Q&A
TitlePoll
•Would you participate in a “Teams” Office Hour?•Yes
•No
•Maybe
TitleDaily 12:00 pm - 1:00 pm
https://www.peters.com/events/
• Due to coronavirus (COVID-19), working remotely will provide new challenges. Our goal is to make our team more accessible, so beginning on March 16th we are hosting an open office hour each and every day from 12-1 CT. These open office hours will run for at least two weeks.
TitleJourney from Skype for Business to TeamsFor organizations already using Teams
1
Plan your upgrade to Teams Only
ROUTE
1Upgrade to Teams Only
2+
Coexistence
“Islands” mode (side-by-side) when: • Skype for Business Online and most on-premises
(recommended path)• Desire to quickly move to Teams
Teams Collab or Collab+Meetings when:• More complex organizational environment (on-premises and hybrid)• Expect a long co-existence period
TitleMeeting attendees need better tools• In a commissioned report, Microsoft learned more about the challenges employees face today
Stresses of today’s meetings 60%
57%
are unsatisfied with their current meetings
find meetings unproductive
Other 2%
Collaboration22%
Status27%
Sharing19%
Formal12%
Customer18%
~50%of meetings are status or collaborative
• Longer than planned
• Attendees multi-tasking
• Attendees unprepared
• Late attendees
• Not on time
• Hard to schedule everyone
• Too many meetings
Across all meeting types:
Multiple tools needed
More modern
meetings needed
TitleMicrosoft is a leader in enterprise voice
120MMicrosoft Office 365
monthly active users
#1New voice seats sold for
Microsoft Skype for Business
79%of U.S. enterprises are deploying or
planning to deploy Skype for Business, including telephony
90+countries with audio
conferencing available
12 yearsas a leader in the Gartner Unified
Communications Magic Quadrant
3Bminutes of voice and video per day
on the Skype ecosystem
TitlePoll
•Does your phone system work remotely?(Same phone number, routing rules, user experience)?
•Yes•No •Partially•Don't know
TitleEnterprise Voice for the Cloud
PSTN dial tone
Microsoft Calling Plans
Direct Routing in Teams
(Telco Calling Services)
The hub for teamwork
Microsoft Teams
Office 365
PBX Phone System
Phone System,
when paired with
Microsoft Calling
Plans and/or Direct
Routing, provides a
full enterprise calling
experience for Office
365 users in Teams
on a global scale
TitleCloud Voice vs PBX
• Saves time
• Eliminates solution and support costs
• Installation
• Annual PBX maintenance
• Replacing end-of-life equipment
• New Features
• Scalability
• Improves security and compliance
• Better uptime and performance
TitleMicrosoft Cloud PBX functions.
•Enterprise calendar call routing
•Team calling
•Call on Behalf
•Availability call routing
TitleTeams Voice Licensing Cost
Teams Voice E1 E3 E5Business Premium
Office 365 Enterprise $8 $20 $35 $12.50Phone System Add-on $8 $8 x $8Calling Plan Add-on
Domestic: $12/user/month $12 $12 $12 $12Domestic: International $24/user/month
Audio Conferencing: $4/user/month (Optional) x$28 $40 $47 $33
TitleDemo
TitleTeams vs On Premise PBX
2 LOCATIONS Microsoft Teams Traditional On-Premise100-User Phone System (Assuming E3) PBX Systems
Total Cost in Year 1 (includes phones) $24,000 $104,775 Total Cost in Year 2 $24,000 $56,880 Total Cost Over 2 Years $48,000 $161,655
Your Savings with Teams Voice $113,655
Teams Voice – Remote Plan Pricing
Onboarding FeesPer User Per Month Fees
Teams Voice – Remote Plan $5000$12/user per
month
Other Fees to Consider
Direct Routing (PRI / SIP) would need SBC appliance to use
Voice integration scenarios are not accommodated
Use of Teams beyond Voice –Appendix: Envision/Readiness
Calling in Teams
Phone System Call Plan
Timeline:3 days – configured, tested, functional**Number porting is Microsoft dependent.
TitlePoll
•Does your remote workforce have a conferencing solution deployed to stay connected, use video, and continue working remotely?
•Yes
•No
•Partially
•Don't Know
TitleMicrosoft TeamsThe hub for teamwork in Office 365
Communicatethrough chat, meetings & calls
Collaboratewith deeply integrated Office 365 apps
Customize & extendwith 3rd party apps, processes, and devices
Work with confidenceenterprise level security, compliance,
and manageability
Meeting room
Mobile
Desktop
Join and collaborate quickly from any experience
Budget Allocation
Budget Allocation
Budget Allocation
TitleGreat meetings experience on mobile devices
Preview, then start
presenting
Take a photo Photo is presented like a screen-share and
saved to meeting chat
TitleMeet with intelligence
TitleMeet with intelligence• Meeting Recording and Playback
TitleMeet with confidence
Auto-reconnect Call me back Dial inLow battery Poor network
Intelligent mobile connectivity
Introducing Microsoft Teams Rooms
Transform your meeting rooms with Microsoft Teams
Introducing Microsoft Teams Rooms
Make any space a Microsoft Teams meeting place
Introducing Microsoft Teams Rooms
Easy to deploy, simple to manage
TitleMicrosoft Teams Rooms with touch/ink
Add a touch/ink display to any Microsoft Teams Room to enable multi-user, shared whiteboarding in any Teams meeting, across all Teams devices.
Good things come in pairs
Touch Display
Collaboration
Microsoft
Teams Rooms
Communication
+
+
TitleContent cameras and intelligent capture
Add a content camera to any Microsoft Teams
Room to share an intelligent, augmented
whiteboard view into Teams meetings.
TitleContent cameras and intelligent capture
Reality
Most do not have a digital whiteboard, but everyone still works on a physical whiteboard.
Challenge
Ever been in a meeting where you can’t read the whiteboard because of the person in front of it?
Solution
Make the person transparent so the whiteboard and the person can BOTH be seen!
TitleThe power of Teams on all your devicesA range of certified devices in every size, for every space and working style
Personal devices Shared devices
TitleMicrosoft-certified devicesCarefully engineered to work with Teams
TitleEngineered to work with Teams and enhance the meeting experience
Room systems
Conference phones
Personal devices
TitleTeams-enabled devices provide choice and versatility to meet the needs of every modern professional
Personal devices Shared devices
Microsoft Graph Microsoft AI Cortana
The foundations
Skype Room Systems Interactive whiteboardConference Room
Phone
Mobile phoneMobile phone stationHeadset Speaker puckDesk phone
Personal workspace Mobile workspace Shared Collaboration Spaces Small or large
conference rooms
TitleTeams Live Meeting
Events that
connect audiences
at scale
Few to many broadcasts that
enable attendees to engage
with interactive discussion▪ 10,000 attendees
▪ Few to many broadcasts
▪ Event host and designated presenters
▪ Moderated Q&A and open dialog
▪ Invite internal and external participants
▪ Rich video and interactive discussion
▪ On-demand cloud recordings
TitleFlexible production options
Easily deliver studio-grade,
high profile events
Connect professional
cameras, audio and more
with external production
Broadcast your screen
or webcam in seconds
Out of the box production for
presenting content through
your computer
Reach 10,000 attendees
Ongoing Discussion
Attendee reporting
Moderated Q&A
Internal/external participation
Event recording
Searchable speech to text transcription
Captions & subtitles
TitleRemote work checklist:
• Set up your workspace
• Communicate often
• Maintain healthy boundaries
• Embrace online meetings
• Be mindful and inclusive
• Record your meetings
• Make up for missing hallway talk
• Bring the team together
• Have fun!
Teams Call to Action
• Envisioning & Readiness
• How to get remote
• Remote Access
• Remote Voice
• DDP Skype to Teams
Go to peters.com and click
TitleComing Up
•April 2nd Teams 203•Protect Teamwork with Governance & Security
•Daily Office Hours 12-1
Q&A
Thank You!
