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INCORPORATING VOIP (VOICE OVER INTERNET PROTOCOL) PHONES IN THE WORKPLACE

INCORPORATING VOIP (VOICE OVER INTERNET PROTOCOL) PHONES IN THE WORKPLACE

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Incorporating VOIP Phones in the Workplace Wendy Moon Saint Josephs University

Incorporating VOIP (voice over internet protocol)Phones in the Workplace

IntroductionIncorporating new technology in the workplace must offer benefits over existing technology, otherwise the new technology will be deemed worthless.In this presentation, we will explore the benefits and features of VOIP phones over landline.

Benefits of Using VOIP PhonesUsing VOIP allows employees to multitaskMaking long distance & international calls is cheaper VOIP applications is available on many mobile devicesVOIP phones offer video conferencingInstalling and maintaining VOIP phone functionality is cheap for employers

Multitasking with VOIP PhonesVOIP phones allow employees to use multiple computer applications at once. This enables workers to complete tasks quicker, retrieve answers to customers questions, do research with out having to end and return calls.

VOIP versus Land Line PhonesLong distance and international calls are cheaperService disruption does not require a repairman to physically fix issuesAbility to have video conferencingVOIP offers same features as land line caller ID, transfer calls, block calls, call forwarding

Accessing VOIP from Other DevicesMobility to use any device

Uses broadband to transmit calls, calls are faster and sharper

Workers can work from any place not limited to work desks or even using work phones

Ideal for traveling employees

Video Conferencing on VOIPBrings many people togetherAllows distance workers to put a name with a faceReduces, if not eliminates, need for travelRecord meetings for future reference

Installing VOIP PhonesNetwork Capacity can companies IT infrastructure handle increased data usage?Internet Connections does your internet provider have enough bandwidth?Calling Habits does your business receive and make enough local, long distance and international calls to warrant a VOIP upgrade?Installing on computers upgrade OS designed to carry VOIP service, VOIP service software, adapter for phones and/or headsets to use on computers

incorporating voip pHONES

REferencesAmazon.com (2014) Retrieved from: http://www.amazon.co.uk/Sogatel-certified-internet-Graphic-display/dp/B000YL1946/ref=sr_1_10/276-8098229-2432910?s=electronics&ie=UTF8&qid=1398736989&sr=1-10

Blog.ThinkHuge.Info (N.D.) Retrieved from: http://blog.thinkhuge.info/2013/02/stop-multi-tasking.html CacheFly Blog.(2013). Retrieved from http://blog.cachefly.com/2014/03/03/benefits-of-video-conferencing-and-voip-lets-talk/

Convergia.com.(2012). Retrieved from:http://www.convergia.com/us/business-phone-service-voip/business_digital_line/

Explore B2B.(2013). Retrieved from https://exploreb2b.com/articles/business-phone-system-mobility

Federal Communications Commission.(2010). Retrieved from http://transition.fcc.gov/voip/

Split PDF.com. (2012). Retrieved from: http://www.split-pdf.com/voice-over-ip/the-many-benefits-of-voip-telephony/

Thetelecomblog.com. (2011). Retrieved from http://www.thetelecomblog.com/2011/09/05/skype-adapter-one-more-reason-not-to-ditch-your-landline-for-voip/