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INCOME AUDIT GOLDEN RULES 1. Accurately and in timely manner to prepare Daily Revenue Journal for hotel and daily submission to Corporate. Prepare Daily Revenue Report draft each morning for FC morning briefing. Send internal email to daily revenue reports team Management Team by 9:00 AM for last day’s Daily Revenue Report (weekend exception), review VHP figures & statistics for accuracy. Ensure DRJ reviewed & signed off by accountant, AFC or FC Agree Trial Balance movement with Daily Revenue Report Input Daily Outlook & Budget into Daily Revenue Journal (VHP) Assist in month end by completing month end tasks on the 1st of each month. (i.e. transfer Revenue Journal to GL, update coded dockets) 2. Control of dockets used in all Outlets, maintaining correct sequence used at all times, Account for all dockets and making sure canceled dockets recorded accordingly. 3. Prepare daily report for complimentary, entertainment and house use. 4. Control of gift certificate, complimentary certificate and trade/barter certificate & track of use. 5. Control all Food and Beverage sales by: Correct recording of guest checks on a timely basis. Perform spot checks on outlet checks used. Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager. Investigate missing checks.

INCOME AUDIT GOLDEN RULES

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Page 1: INCOME AUDIT GOLDEN RULES

INCOME AUDIT GOLDEN RULES

1. Accurately and in timely manner to prepare Daily Revenue Journal for hotel and daily submission to Corporate.

Prepare Daily Revenue Report draft each morning for FC morning briefing. Send internal email to daily revenue reports team Management Team by 9:00

AM for last day’s Daily Revenue Report (weekend exception), review VHP figures & statistics for accuracy.

Ensure DRJ reviewed & signed off by accountant, AFC or FC Agree Trial Balance movement with Daily Revenue Report Input Daily Outlook & Budget into Daily Revenue Journal (VHP) Assist in month end by completing month end tasks on the 1st of each month.

(i.e. transfer Revenue Journal to GL, update coded dockets)

2. Control of dockets used in all Outlets, maintaining correct sequence used at all times, Account for all dockets and making sure canceled dockets recorded accordingly.

3. Prepare daily report for complimentary, entertainment and house use.

4. Control of gift certificate, complimentary certificate and trade/barter certificate & track of use.

5. Control all Food and Beverage sales by: Correct recording of guest checks on a timely basis. Perform spot checks on outlet checks used. Having all voided checks, corrections and unsettled checks approved by the

Restaurant Supervisor or Manager. Investigate missing checks. Monitoring the buffet controls, especially over cash settled checks to prevent

reuse ensuring all revenue is recorded. Ensure banquet controls are being adhered to. Ensure banquet bills are verified

against function event orders & correctly filed Reconciling total outlet sales to total charges.

6. Review rebate transactions for each day to ensure all contain adequate explanation and appropriate approvals. Ensure rebate has been processed using correct department code and make correction if necessary. Collate all rebate transactions for each day and forward to the Financial Controller and General Manager for approval.

7. Review paid out transactions for each day to ensure all have adequate back up attached and contain signature of guest.

8. Take more attention on cash sales docket to avoid re-use of outlet bill of same F&B sales order. Check revenue sales between system and manual sales log by outlets.

Page 2: INCOME AUDIT GOLDEN RULES

9. Check revenue sales by credit card and avoid SOF. SOF may no longer be accepted by credit-card-company and might be potential to uncollectible.

10. Safe guarded the credit card information from other unrelated personnel to avoid misuse. (PCI compliance)

11. Reconcile revenue from VHP system with Front Office on a daily basis against supporting documents such as credit card slip, guest bill and general cashier report and follow-up on discrepancies

12. Verify that the VHP daily city ledger, guest ledger and advance deposit ledger balances reconcile to the sum of previous month closing balance and the VHP system net changes for the current month to date.

13. Review complimentary rooms list and ensure proper authorization has been provided for each room.

14. Review daily POS voided dockets report and report any unexplained items to the Financial Controller. Provide a copy of POS voided dockets report to Director of F&B.

15. Review banquet event postings and ensure revenues processed balance to individual Banquet Event Orders (“BEO”) and that all BEO’s have been posted by reference to the Banquet Daily Event List.

16. Ensure that programs involving coupons, certificates and vouchers are adequately controlled and safeguards are in place.

17. Balance daily credit card slips against postings in VHP system.

18. Verify that the total cash settlements posted in the VHP system for the day balance to the total amount of cash deposited per the General Cashier report.

19. Audit and reconcile advance payments and ensure payment has been applied.

20. Working with General Cashier, checking all float totals regularly and keeping control on registers in Outlets.

21. Prepare daily FB revenue report by outlet including outlet cover and meal period for F&B potential analysis.

22. Reconcile telephone revenues recorded in VHP system to revenues per the call accounting system report for the day. Voucher for house use call should be sent to the person who made the call for explanation. In addition, all vouchers for house use long distance and house facsimile are to be approved by General Manager and Financial Controller.

Page 3: INCOME AUDIT GOLDEN RULES

23. Reconcile food & beverage revenues recorded in VHP system to total revenues for each outlet per the POS system for the day.

24. Prepare daily FB revenue report by outlet including outlet cover and meal period for F&B potential analysis.

25. Review number of food covers processed for each outlet for reasonableness by reference to the average food check for each outlet for each meal period.

26. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code. Circulate completed report to department heads on a timely basis.

27. Complete month end closing procedures for Revenue Journal accounting module and import month end revenue journal into the general ledger in timely manner.

28. File daily paperwork in an orderly and structured manner to provide audit trail and document retrieval. File should be able to access for period of 5 to 10 years for general and tax audit purpose.