IBM i Support Roadmap

Including IBM i Service Extension Information

IBM i Team

Last updated: March 30, 2021

64-Bit RISC1995

POWER62007

AS/400OS/400

48-Bit CISC1988

POWER52004

IBM i and IBM Power Systems Heritage

S/361985

POWER42001

POWER6+2008

POWER72010

iSeries

pSeries2000

Power Systems2008

POWER82014

POWER92017

System i

System p

RS/60001986

S/381980

IBM i Portfolio Release Roadmap

3

** All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice and represen t goals and objectives only.

** Arrows indicate “ongoing status and do not imply any specific dates.

………7.4

………

2014

7.2

2016

iNext

…iNext + 1

…

7.3

Technology Refreshes

………

2019

………

IBM i System Support – Details about Supported Releases

Servers IBM i 6.11 IBM i 7.11 IBM i 7.21 IBM i 7.3 IBM i 7.4

POWER9S914, S922 (VIOS only), H922 (VIOS only), S924, H924, E980

S922 Entry (single native I/O partition only)

POWER8S814, S822 (VIOS only), S824, E870, E870C, E880, E880C

S812 (no IBM i 7.1, single native partition only)

POWER7/7+710, 720, 730, 740, 750 (VIOS only), 760 (VIOS only), 770, 780, 795

POWER7 BladeCenter PS700/701/702/703/704 (all VIOS only)

POWER7/7+ Flex p260/270/460 (all VIOS only)

POWER6+ 520, 550, 560, 570, JS23/43 (VIOS only)

POWER6 520, 550, 570, 595, JS12/22 (VIOS only)

POWER5/5+515, 520, 525, 550, 570, 595

800, 810, 825, 870, 890

Power System to IBM i version/release mapping

3

Current as of 2020-03-201 – IBM i 6.1, 7.1, and 7.2: refer to IBM i Release Lifecycle for extended support information

2 – No IOP or HSL support

3 – only available on selected models of S922 and E980. Refer to IBM i 7.1 on selected Power S922 and E980 servers

2

IBM i and POWER Support Roadmap

5

POWER7/7+ and earlier

HW Support Withdrawal

Supported

Upgrade

paths

(n-2)

** All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only.

** Arrows indicate “ongoing status” and do not imply any specific dates.

IBM i System Support – Details about Supported Releases

1 – IBM i 6.1, 7.1, and 7.2: refer to IBM i Release Lifecycle for extended support information

2 – Virtual client only

3 – no IOP or HSL support

4 – Available on selected configurations of S922 and E980 only

Current as of 2020-03-20

Tier

Model

(Some of the models are

withdrawn)

StructureProcessor

Group

User

Entitlements

OTC: Per Processor

Core Entitlements

(includes 1st yr SWMA)

SWMA

Price per

processor core

Large795

780Per core P50 N/A $59,000 $9,800

Medium

E980

E880/E880C, E870/E870C

770

760

Per core P30 N/A $59,000 $9,800

S924/S824

750, 740, 730Per core P20 N/A $44,000 $6,400

S922/S822 (IBM i has 4

cores per partition)

S914/S814 6/8 core

720/710 6/8 core

Per core and user P10

$250 per user

Unlimited - $50,000

$14,995 $5,000

S812 1 core for IBM I

S914/S814 4 core

720/710 4 core

Per core and user P05

$250 per user

Unlimited - $18,750

$3,095 w/ 1 yr of SWMA $1,600

Small

** All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only.** Arrows indicate “ongoing status and do not imply any specific dates.

Servers IBM i 6.11 IBM i 7.11 IBM i 7.21 IBM i 7.3 IBM i 7.4

POWER9

S914, S922 (VIOS only),

H922 (VIOS only), S924,

H924, E980

S922 Entry (single native I/O

partition only)

x4 x x x

POWER8

S814, S822 (VIOS only),

S824, E870, E870C, E880,

E880C

S812 (no IBM i 7.1, native I/O

only)

x x x x

POWER7/7+

710, 720, 730, 740, 750

(VIOS only), 760 (VIOS only),

770, 780, 795

x x x x

POWER7

BladeCenter

PS700/701/702/703/704 (all

VIOS only)

POWER7/7+ Flex

p260/270/460 (all VIOS only)

x x x

POWER6+ 520, 550, 560,

570, JS23/43 (VIOS only)

POWER6 520, 550, 570,

595, JS12/22 (VIOS only)

POWER5/5+

515, 520, 525, 550, 570, 595x x

800, 810, 825, 870, 890 x

x x x3

IBM i 7.2

7

IBM i 7.2 Service Extension

8

IBM 7.2 withdrawal announcement September 10, 2019

– End of Marketing: April 20, 2020

– End of Support: April 30, 2021

IBM i 7.2 Service Extension (SE)…

▪ Starts May 1, 2021 and goes through April 30, 2024

▪ Is available on Power Systems Virtual Server

▪ Is available for three years on the Power machines which support IBM i 7.2

(refer to Power System to IBM i version/release mapping)

▪ For POWER7+ and earlier hardware, the IBM i 7.2 SE pricing will increase in years 2 and 3

• TSS sales reps can provide pricing

IBM i 7.2 Service Extension

9

For details regarding support coverage for the various products in the IBM i portfolio, see Service

Extension for IBM i 7.1 and IBM i 7.2

How to order Service Extension

Contact your IBM representative or IBM Business Partner. IBM reps and BPs can engage the IBM

Technical Support Services (TSS) sales representative.

For BPs who do not know the IBM TSS sales contact, ask your distributor.

➢ For U.S. pricing, IBM reps and BPs can email express@us.ibm.com or call 888-426-4343

IBM i 7.2 Service Extension Benefits

10

IBM i 7.1

11

IBM i 7.1

12

IBM 7.1 withdrawal – announced April 11, 2017

▪ End of marketing effective September 30, 2017

▪ End of service effective April 30, 2018

7.1 Service Extension (SE) – announced November 14, 2017

▪ May 1, 2018 through April 30, 2021

▪ New defect, usage and known defect support (some exceptions apply)

7.1 Extended Service Extension

▪ Starting May 1, 2021 through the following durations, based on Power machine:

– IBM i 7.1 SE on the POWER9 machines which support IBM i 7.1 is through April 30, 2024

– IBM i 7.1 SE on Power Systems Virtual Server, once IBM i 7.1 is available in Power Virtual

Server, is through April 30, 2024

– IBM i 7.1 SE on POWER8 machines is through April 30, 2022

– IBM i 7.1 SE on POWER7+/POWER7 and earlier machines is through December 31, 2021

▪ Usage and known defect support (no new defects)

The following IBM i 7.1 components are not supported with 7.1 Service Extension (original or

extended):

▪ IBM Developer Kit for Java Option 11 (Java 6 32-bit) and Option 11 (Java 6 64-bit)

▪ IBM HTTP Server (Powered by Apache) (5770-DG1) 7.1

IBM i 7.1

13

▪ For details regarding support coverage for the various products in the IBM i portfolio,

see Service Extension for IBM i 7.1 and IBM i 7.2

▪ IBM i 7.1 on selected Power Systems S922 and E980 servers

▪ Announcement November 10, 2020

▪ IBM i 7.1 Activation Feature and Support Details

IBM i 7.1

14

How to order Service Extension

Contact your IBM representative or IBM Business Partner. IBM reps and BPs can engage the IBM

Technical Support Services (TSS) sales representative.

For BPs who do not know the IBM TSS sales contact, ask your distributor.

➢ For U.S. pricing, IBM reps and BPs can email express@us.ibm.com or call 888-426-4343

IBM i 6.1 and 5.4

15

16

IBM i 5.4

End of Extended, Extended Support – September 30, 2017

IBM i 6.1

End of Extended Support – September 30, 2018

IBM i 6.1 and 5.4

Additional Planning Statements

17

Planning Statements

18

IBM i 7.3 is the last release to support IBM POWER7 and IBM POWER7+ processor-based

systems.

Published on IBM i Upgrade Planning - Future Hardware

Details and Q&A

19

IBM i SWMA and Service Extension Notes

20

With active base SWMA (where “base SWMA” is the standard SWMA you acquire via either

AAS or ServiceSuite (/ServiceElite) and does NOT include Service Extension) you are eligible

for…▪ version-to-version or release-to-release upgrades.

▪ the IBM i Processor and User Transfer offering, where on the donor machine, active SWMA is required on all IBM

i entitlements to be transferred. (Specifically, active SWMA is required in order to transfer the IBM i operating

system processor/user entitlements. Active SWMA is not required in order to transfer IBM i optional features (like

Media & Storage Extensions) and LPPs for i within an enterprise.)

▪ acquiring PTFs at your current release. PTFs can be downloaded from FixCentral when SWMA is active, even

after the effective end-of-service date has been reached for a release.

▪ Technical Assistance via telephone or electronically. Note that once the effective end-of-service date is reached

for a release, an Extended Support Offering is required in order to get technical assistance from IBM.

▪ acquiring previous-release keys. E.g. you are entitled for IBM i 7.2 and have active base SWMA. You can get

any previous-release keys for IBM i. The keys will be available on the Entitled System Support (ESS) portal or by

contacting WWSWKEYS@dk.ibm.com.

▪ ordering Extended Support Offerings, if available, for a release after effective end-of-service date. I.e., active

SWMA is a prerequisite for ordering Extended Support Offerings. The 7.1 Service Extension is announced

November 14, 2017.

Refer to chart 10 for a table for IBM i 7.2: examples of which actions require active SWMA vs. active SWMA

+ Service Extension

For further information on the terms for SWMA, refer to the International Agreement for Acquisition of Software Maintenance at http://www-

03.ibm.com/software/sla/sladb.nsf/sla/iaasm/. Refer to other agreements that apply to your support coverage, for example, a ServiceElite

contract.

IBM i SWMA and Service Extension Notes, continued

21

Q: How can I get the pricing for 7.1 Extended Service Offering?

A: Contact your IBM representative or IBM Business Partner. IBM reps and BPs can engage a

IBM Technical Support Sales (TSS) representative. For BPs who do not know the IBM TSS sales

contact, ask your distributor.

➢ For U.S. pricing, IBM reps and BPs can email express@us.ibm.com or call 888-426-4343

Q: If I need 7.1 Extended Service for both IBM i and PowerHA, which have separate SWMA,

do I pay Extended Service fee for both?

A: Yes, there are separate fees for the Extended Service offerings when the products have

separate SWMA, as is the case with IBM i and PowerHA.

Q: Do I pay an additional fee for 7.1 Extended Service for LPPs and IBM i optional features

which are covered under IBM i Group SWMA?

A: No. I.e., when acquiring 7.1 Extended Service for IBM i, all LPPs and optional features which

are covered under IBM i Group SWMA are covered under the Extended Service Offering, with the

exception of any extended service product restrictions.

IBM i SWMA and Service Extension Notes, continued

22

Q: Can I order the 7.1 Extended Service Offering through iERP/AAS?

A: No. Extended Service Offerings are ordered via IBM Technical Support Services and not via

iERP/AAS.

Q: Why would an IBM i 5.4 or 6.1 or 7.1 client keep base SWMA active after effective end-

of-service or after the Service Extension has ended?

A: With active base SWMA, clients are eligible for the following, even after the effective end-of-

service date has been reached or the Service Extension has ended for a release:

• Version-to-version or release-to-release upgrades.

• If cost effective: for the IBM i Processor and User Transfer offering, where on the donor

machine, active SWMA is required on all IBM i entitlements to be transferred. (Specifically,

active SWMA is required in order to transfer the IBM i operating system processor/user

entitlements. Active SWMA is not required in order to transfer IBM i optional features (like

Media & Storage Extensions) and LPPs for i within an enterprise.)

• Acquiring PTFs at the current release. PTFs can be downloaded from FixCentral when

SWMA is active, even after the effective end-of-service date has been reached for a release.

IBM i SWMA and Service Extension Notes, continued

23

Q: How do I get software keys for earlier releases?

A: A client with active base SWMA can get IBM i and LPP keys for their entitled release and

any previous release keys. If the keys are not showing as available on the Entitled System Support (ESS) portal, then contact the Key Center at WWSWKEYS@dk.ibm.com.

Only base SWMA is required in order to get previous-release keys. For IBM i releases under

Service Extension, Service Extension is not required in order to get previous-release keys.