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INBOUND MARKETING: Your Competitive Advantage. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot @searchbrat [email protected]

Inbound marketing your competitive advantage-ict_valley

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Page 1: Inbound marketing your competitive advantage-ict_valley

INBOUND MARKETING: Your Competitive Advantage.

Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]

Page 2: Inbound marketing your competitive advantage-ict_valley

Our Inbound Marketing Methodology

Source -

http://www.hubspot.com/products/inbound-

marketing/

Page 3: Inbound marketing your competitive advantage-ict_valley

for how your customers

buy today

Page 4: Inbound marketing your competitive advantage-ict_valley

4

meet your buyer

Dave

Page 5: Inbound marketing your competitive advantage-ict_valley

Dave has a need

so he starts his search with Google

Page 6: Inbound marketing your competitive advantage-ict_valley

65% of European

consumers do

research online

before purchasing.

Source: Consumer Barometer

Page 7: Inbound marketing your competitive advantage-ict_valley

Dave wants to ask his network

Page 8: Inbound marketing your competitive advantage-ict_valley

Dave wants to ask his network

The Netherlands

is the top country

in internet

penetration for

Linkedin with a

reach of 26.1%

Page 9: Inbound marketing your competitive advantage-ict_valley

He likes to educate himself

rather than speak with a sales person

Page 10: Inbound marketing your competitive advantage-ict_valley

and converts when his ready

Page 11: Inbound marketing your competitive advantage-ict_valley

Your consumer has

changed, Dave is in control.

Page 12: Inbound marketing your competitive advantage-ict_valley

HOW CAN YOU

DO YOU

MARKETING

THAT DAVE WILL

LOVE?

?

Page 13: Inbound marketing your competitive advantage-ict_valley

@Searchbrat

Inbound Marketing

is the art of

creating persona

driven marketing.

Page 14: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 15: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 16: Inbound marketing your competitive advantage-ict_valley

1

You need to know who your

Dave is?

Page 17: Inbound marketing your competitive advantage-ict_valley

Identify key Information about your Persona.

what are their goals?

what are their

challenges?

how can we help?

Page 18: Inbound marketing your competitive advantage-ict_valley

Brainstorm

7 to 10

people

Persona

Modeling

Interview

Prospects

& Customers

Write

Personas

(500 – 700)

Find a Photo

Test

Page 19: Inbound marketing your competitive advantage-ict_valley

?

Understand how Dave searches

So you can be visible across the funnel

Page 20: Inbound marketing your competitive advantage-ict_valley

Awareness

Evaluation

Purchase

What keywords are used here. What content is

relevant here

What keywords are used here. What content is

relevant here

Grouping your keywords helps map them to content.

Page 21: Inbound marketing your competitive advantage-ict_valley

Awareness

Evaluation

Purchase

Grouping your keywords helps map them to content.

How to get more

leads ?

Lead generation with

Hubspot?

Page 22: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 23: Inbound marketing your competitive advantage-ict_valley

@Searchbrat

Your Marketing

team should be

creating assets that

add real value to

your business

Page 24: Inbound marketing your competitive advantage-ict_valley

HOW DO YOU DEFINE A

MARKETING ASSET?

increasein webtraffic

GeneratesSocial PR

generatesInbound

links

generatesleads

createssales

Page 25: Inbound marketing your competitive advantage-ict_valley

ASSETS CAN BE BIG

Page 26: Inbound marketing your competitive advantage-ict_valley

Free Interactive Tool

4 million users

Great PR coverage

500,000+ opt-in

emails

THEY CAN REALLY IMPACT GROWTH

Page 27: Inbound marketing your competitive advantage-ict_valley

They educate and talk to

your customers pain points

Page 28: Inbound marketing your competitive advantage-ict_valley

EASY-TO-FIND CONTENT WILL HELP PULL PEOPLE TOWARDS YOUR SITE.

Page 29: Inbound marketing your competitive advantage-ict_valley

NEED TO BE A PUBLISHING COMPANY FOR YOUR MARKET.

“WHAT WOULD OPRAH DO?”

Page 30: Inbound marketing your competitive advantage-ict_valley

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

2006 2007 2008 2009 2010 2011 2012

Top 3

source of

leads

BLOGGING IS A GREAT ASSET TO HAVE

Page 31: Inbound marketing your competitive advantage-ict_valley

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

2006 2007 2008 2009 2010 2011 2012

10% visit

Hubspot.com

IT CAN REALLY HELP GET YOU FOUND

Page 32: Inbound marketing your competitive advantage-ict_valley

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

2006 2007 2008 2009 2010 2011 2012

10-20% Lead conversion rate

AND CONVERTS REALLY WELL

Page 33: Inbound marketing your competitive advantage-ict_valley

BLOGGING IS AN IMPORTANT ASSET IN TECH

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Important Somewhat Important Somewhat Unimportant

Not Important Don't know/not applicable

Page 34: Inbound marketing your competitive advantage-ict_valley

ASSETS MEAN YOU OWN YOUR MARKETING

V

s

70%of our blog

leads are from

OLD articles

Page 35: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 36: Inbound marketing your competitive advantage-ict_valley

CREATE AN OFFER OF VALUE.

Page 37: Inbound marketing your competitive advantage-ict_valley

CREATE AN OFFER OF VALUE.

#SOIM 2013 a lot

bigger

- 3500 participants

- US vs INTL data

Page 38: Inbound marketing your competitive advantage-ict_valley

REPURPOSE IN LOTS OF WAYS

Initial Whitepaper &

Statistics

Presentations or

Webinar on Findings

+ Slidedeck

Blog Posts that

Focus on Key

elements

Page 39: Inbound marketing your competitive advantage-ict_valley

+CREATE A CONVERSION PATH.

CALL TO ACTION

LANDING PAGE

Page 40: Inbound marketing your competitive advantage-ict_valley

PROMOTE THROUGH YOUR CHANNELS.

Page 41: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 42: Inbound marketing your competitive advantage-ict_valley

CONTEXT IS PERSONAL.

Page 43: Inbound marketing your competitive advantage-ict_valley

NOT ONE SIZE FITS ALL.

Page 44: Inbound marketing your competitive advantage-ict_valley

CONTEXT IS PERSONAL, NOT ONE SIZE FITS ALL.

Page 45: Inbound marketing your competitive advantage-ict_valley

PERSONAL IS GOOD.

Page 46: Inbound marketing your competitive advantage-ict_valley

WHAT ARE YOUR CUSTOMERS INTERESTS ?

Page 47: Inbound marketing your competitive advantage-ict_valley

OFFER WHAT THEY NEED.

Remember I said

our conversion

rate was 10-20%

Page 48: Inbound marketing your competitive advantage-ict_valley

WHERE ARE THEY IN THE BUYING CYCLE?

I’ve already got

this.

I am ready for this

Page 49: Inbound marketing your competitive advantage-ict_valley

ASK THE RIGHT QUESTIONS

Page 50: Inbound marketing your competitive advantage-ict_valley

THEY NEED HELP WITH DIFFERENT THINGS

get

trafficI get emails that help me with this

get

leads

get

customers

I get emails that help me with this

I get emails that help me with this

Page 51: Inbound marketing your competitive advantage-ict_valley

PERSONALISE THEIR EXPERIENCE

Page 52: Inbound marketing your competitive advantage-ict_valley

THE MAIN

TOOLS

OF AN

INBOUND

MARKETER

BUILD MARKETING

ASSETSCREATE VALUEABLE

OFFERS

USE CONTEXT TO

PERSONALISE

DATA DRIVEN

PERSONA

DEVELOPMENT

Page 53: Inbound marketing your competitive advantage-ict_valley

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

Proving the ROI of our marketing activities

Securing enough budget

Finding an executive sponsor

Training my team

Controlling my

technology or website

Targeting content for

an international

audience

Hiring top talent

Other : Please

describe

What are your company’s top marketing challenge?

Page 54: Inbound marketing your competitive advantage-ict_valley

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

Proving the ROI of our marketing activities

Securing enough budget

Finding an executive sponsor

Training my team

Controlling my

technology or website

Targeting content for

an international

audience

Hiring top talent

Other : Please

describe

What are your company’s top marketing challenge?

Being able to measure

marketing is important

Page 55: Inbound marketing your competitive advantage-ict_valley

KNOW HOWYOU ARE PERFORMING ACROSS THE ENTIRE FUNNEL

Visits 25,199

Prospects 7,458

Opps Created 1,828

Demos Delivered

681

Customers

248

Page 56: Inbound marketing your competitive advantage-ict_valley

Align Your Marketing & Sales

Demo

Trial

Contact

Sales

IMA

Page 57: Inbound marketing your competitive advantage-ict_valley

Measure daily, Evolve Fast

Page 58: Inbound marketing your competitive advantage-ict_valley

Inbound Marketing

works for tech

Page 59: Inbound marketing your competitive advantage-ict_valley

Inbound Marketing budget 2013 vs2012?

Higher63%

Lower7%

No Change21%

Don’t know/not applicable

9%

Page 60: Inbound marketing your competitive advantage-ict_valley

Most important leads over the last 6 months?

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

18.00%

20.00%

Page 61: Inbound marketing your competitive advantage-ict_valley

We Sell Software !!

Page 62: Inbound marketing your competitive advantage-ict_valley

0

2000000

4000000

6000000

8000000

10000000

12000000

14000000

2006 2007 2008 2009 2010 2011 2012

TRAFFIC TO HUBSPOT.COM

Page 63: Inbound marketing your competitive advantage-ict_valley

TRAFFIC TO BLOG.HUBSPOT.COM

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

2006 2007 2008 2009 2010 2011 2012

Page 64: Inbound marketing your competitive advantage-ict_valley

93%of customers reported

an increase in leads

38% of those customers

doubled their lead flow in just

12 months

Page 65: Inbound marketing your competitive advantage-ict_valley

Hubspot’s customer

base added

46,133,635

contacts with inbound marketing

Page 66: Inbound marketing your competitive advantage-ict_valley

Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]

INBOUND MARKETING: Your Competitive Advantage.