In Search of the Perfect Metric

Distributive Management

Perfect Software Metrics and

How to Use Them

A webinar presented by:

Don BaxterDistributive Managementwww.distributive.com


Webinar Overview

A few points about our GoToWebinar:

• Phones are muted.

• You can use the Question option in your tool bar to submit questions. Answers will be provided as the webinar proceeds.

• You may also type questions into the Chat area – the moderator will address these questions at the end of the session.

• You can use the “Satisfaction indicators” to let us know if the message is getting across.

• Maximize your computer screen to view the slides at full size.


Webinar Outline

• Purpose of Measurement

• Perfect Metrics

• DataDrill EXPRESS

• About Distributive Management

• Conclusion


Major Roles for Software Measurement

Control

Evaluate

Understand

Predict


Benefits of Successful Measurement Programs

• Insight into product development

• Capability to quantify tradeoff decisions

• Better planning, monitoring, and control of projects

• Better understanding of development processes and environments

• Identification of areas for process improvement

• Improved communication


Perfect Metrics

Do they exist?


Depends Where You Are!

Level 1 Performed

Level 2Managed

Level 3Defined

Level 4QuantitativelyManaged

Level 5Optimized


Perfect Metrics

• Tell the complete story

– Status

– Analysis

– Actionable

• Characteristics:

– Basis of comparison

– Indication of “goodness”

– Indication of where you will be in the future based on current

performance

– Record management action


An Example


Another Example

Alarms

Model

Forecast

Management

Comment

Data

Grid

Alarm

Factors


Perfect Metrics Help Answer These Questions

• Can I Trust the Data?

• Is There Really a Problem?

• How Big Is the Risk?

• What Is the Scope of the Problem?

• What Is Causing the Problem?

• Are There Related Risks?

• What Should I Expect -What Will Happen?

• What Are My Alternatives?

• What Is the Recommended Course of Action?

• When Can I Expect to See Results?


The Solution …

EXPRESS Measurement

System

Process Definition

Data Collection

Dashboards and

Graphing

• Implement all tasks in CMMI M&A

• Create a central measurement repository

• Generate objective evidence of CMMI compliance

• Automatically generate measurement document

• Demonstrate compliance with policy, other standards/models

• Quickly initiate new projects

• Integrate and collect critical metric data

EXPRESS automates the entire measurement process.


EXPRESS Automates Your Measurement Plan

EXPRESS Measurement

System

Process Definition

Data Collection

Dashboards and

Graphing

• Library captures management best practices

• Replaces paper documentation• Provides guidance & knowledge



EXPRESS Measurement

System

Process Definition

Data Collection

Dashboards and

Graphing

• Collector gathers required data• Integrated with Library to extract data

required by management policy• Generates scripts automatically – no

need to develop / maintain integrations



EXPRESS Measurement

System

Process Definition

Data Collection

Dashboard and

Graphing

• Web-based information delivery

• Dashboards, graphs and reports

• Saves managers time with an integrated repository

• Manage by exception


DataDrill EXPRESS Components

EXPRESS Web Client

license types

EXPRESS Server

EXPRESS Library

EXPRESS Portal

Measurement

Repository

EXPRESS Collectors

SQL

Interfaces

Application

Interfaces

General

Interfaces

Microsoft

HP

IBM/Rational

IBM/Telelogic

Oracle

SQL Server

ODBC

CSV

Excel

XML

Access

Web

Services

Management

Activities

Data

Collection

Managers

Administrators

Executives


Managing with DataDrill EXPRESS

EXPRESS provides managers with an integrated solution for defining and

applying best practices, planning and estimating their projects, reviewing

collected data then guiding projects to completion.

Project and Organizational Management

Built-In Best Practices Management Reporting/Dashboards

Compliance Project Planning


Who is Distributive Management?

Leaders in Measurement Innovation Since 1992

For more than 15 years, Distributive Management has been leading the way . Utilizing the latest Web technologies, we give organizations unsurpassed measurement capabilities that support the most recent measurement standards and management techniques.

Our Mission

We will increase the competitiveness of your organization by improving your insight into business performance.

Peter Baxter, President


Our Clients

http://www.rockwellautomation.com/

http://www.spansion.com/index.html


Global Presence

Distributive locations

Distributors


Experience in CMMI

Practical Knowledge

• Member of the ISO SC/7 Working Group which wrote ISO-15939, Measurement Standard (which contributed the vocabulary and activities/tasks to the CMMI)

• Part of INCOSE Measurement Working Group industry review team to provide comments to SEI on draft M&A process

• Working group chair of INCOSE Measurement Working Group; IEEE Project Editor and WG chair; PSM Transition Partner and Trainer; ISO Editor, Reviewer and WG member; PMI MetSig member

Real World Experience

• Over 150 sites have achieved CMMI rating 3 or higher using DataDrill

• Currently 45 sites operating at level 5 using DataDrill as the central measurement repository


Summary

With DataDrill EXPRESS:

• automate all aspects of measurement and analysis.

• deploy built-in Library of best practices and data collection to instantly start or accelerate your measurement process improvement and quality journey.

• bring value as the central measurement repository and through the use of performance metrics, summaries and status alerts to meet measurement requirements

• achieve a level of management insight with content-rich, action-oriented displays and alerts

• integrate directly to your data sources without scripting or reliance on IT


For More Information

• Visit our web site

• Read a white paper and other resources

• View our product flash demos

• Check product data sheets

• Call one of our Success Representatives


Thank You For Your Time


109 Olde Greenwich Drive, Suite 102

Fredericksburg, Virginia 22408

540-891-8811 / 8885 fax

[email protected]

http://www.distributive.com

Documents

In Search of the Perfect Metric