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In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized Enterprises Division

In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

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Page 1: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

In Confidence: Putting In Place A Trade Secret Protection Program

Doha, Qatar11 April2011

Najmia Rahimi

Senior Program Officer,

Small and Medium-Sized Enterprises Division

Page 2: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Outline

What’s a Trade Secret?Definition and main criteriaWhy to protect trade secrets?Pros and cons of trade secrets’ protection

Trade secret management programBuilding it up in a company

Misappropriation of trade secretsHow trade secrets get stolenHow to protect them

Violation of trade secretsHow to establish an violationWhat are the remedies

Audit of trade secrets: main steps

Page 3: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

What are trade secrets?

Do-it-yourself form of IP

Idea: By keeping valuable information secret, you can prevent competitors from learning about and using it and thereby enjoy a competitive advantage in the marketplace.

Page 4: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

General principles:

Information that has commercial value. and that has been kept confidential will be considered a trade secret (TS).

Owner will be entitled to court relief against those who have stolen or divulged it in an illegal manner.

Page 5: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Question

What kind of information qualifies as a trade secret?

Page 6: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

TRADE SECRET

Provides competitive advantage

Potential to make money

Kept confidential

Page 7: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

TRADE SECRET

Financial information

Technical & scientific

information

Commercialinformation

Negativeinformation

Page 8: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Examples: Technical and scientific information

Product information

technical composition of a product (paint, medicine, beverage)

technical data about product performance

product design information

Manufacture information

manufacturing methods and processes (e.g. weaving technique)

production costs, refinery processes, raw materials

specialized machinery

Know-how necessary to perform a particular operation

Page 9: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Examples: Technical and scientific information cont.

Computer technologyhardware + software (esp. source code)whether < patent or copyright protectionalgorithms, formulas, data flow charts, specific procedures that are implemented in the software or websiteSoftware design documentsSoftware development agreements

Drawings, designs, motifs, patterns

Laboratory notebooks

Pending patent applications

Page 10: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Examples: Commercial information

Customer lists

Customer profiles, buying preferences, requirements

Business plans and strategies

New product names

Supplier arrangements

Sales methods

Personnel performance

Info re: new business opportunities

Page 11: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Examples: Financial information

Financial projections

Cost & pricing information

Sales data, price lists

Internal cost structure

Salary and compensation plans

Page 12: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Examples: Negative information

Details of failed efforts to remedy problems in the manufacture of certain products

Dead-ends in research (e.g. waterproof)

Unsuccessful attempts to interest customers in purchasing a product

Page 13: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

What’s a Trade Secret?

Let’s start with the Norden Case!Past ten years the IT specialist A was working in a company A in high-tech designs application business. Starting this year, A was hired by the company Norden which produces T-Shirts and another apparel. During the first weeks of his work in Norden, A developed a new very efficient process of application 3D images on T-shirts. The manager of Norden asked A how he made such invention which worked perfectly. The specialist A said that he had gotten certain knowledge from the previous company he used to work at. The manager of Norden was surprised and asked if such information was not secret. A said that he did not hear about anything ‘secret’ in the previous company…

Page 14: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Trade Secret is Information

Any: technical, commercial, financial, strategic, logistical, scientific, etc.

Not generally known to the relevant business circles or to the public

Confers economic (commercial) benefit to its owner because of the fact that it is secret

Is subject to reasonable efforts to maintain its secrecy.

Page 15: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

What’s a Trade Secret?

Going back to the Norden Case…Past ten years the IT specialist A was working in a company A in high-tech designs application business. Starting this year, A was hired by the company Norden which produces T-Shirts and another apparel. During the first weeks of his work in Norden, A developed a new very efficient process of application 3D images on T-shirts. The manager of Norden asked A how he made such invention which worked perfectly. The specialist A said that he had gotten certain knowledge from the previous company he used to work at. The manager of Norden was surprised and asked if such information was not secret. A said that he did not hear about anything ‘secret’ in the previous company…

Page 16: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

One of the most famous examples: formula of Coca-Cola drink

Page 17: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Pros and Cons of Trade Secret Protection

Advantages

No registration, therefore, no registration costs

Immediate effect

No other substantive requirements to be met (e.g. of novelty or originality)

No disclosure requirement

No written description requirement

Unlimited period of protection

Page 18: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Pros and Cons of Trade Secret Protection

Disadvantages Difficult to maintain for a longer period Limited scope of protection, more difficult enforcement of rightsNo protection against legitimate discovery of the same information, invention, etc. by others (e.g. through ‘reverse engineering’)No possibility to stop others from developing the same invention by legitimate means (protection against improper acquisition, use or disclosure of confidential information only)

Page 19: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

How to build up a trade secret management program in a company?

Going back to the Norden Case…

What should have been done by the company A (where the IT specialist A was previously working) in order he, later hired by Norden, did not take ‘secret’ information from the company A?

What steps should the company A have taken?

Page 20: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Trade secret management program in a company: Steps

1 Step - To create a system of identifying trade secrets

2 Step – To develop a company’s security policy, including trade secret policy

3 Step – To educate all employees on issues which are related to information, including trade secrets, security

4 Step – To establish a system of rules in situations when a new employee is hired or company’s employee is leaving

5 Step – To include certain restrictions in contracts

Page 21: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Trade secret management program in a company: Steps

6 Step - To restrict access to paper records

7 Step – To mark documents

8 Step – To arrange a company’s premises and used devices, etc. in order to keep confidentiality

9 Step – To maintain computer secrecy

10 Step – To take care of trade secrets which are shared with external partners

Page 22: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

How trade secrets get stolen?

Further in the Norden Case…The employee A explained to the manager of Norden that he had found a description of an improved chemical composition of the glue and specific printing material in a waste-paper basket in the company A. He said he had compared that information with the information he could find in the confidential documents’ folder saved on the company’s A servers. The manager of Norden was very much surprised how the employee A could have had an access to such documents, as it usually requires a password. A explained that he took that password from his colleague who had actually ‘hacked’ it.

Page 23: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Misappropriation of trade secrets

1. Unfair acquisition of trade secret

That is, theft, fraud, coercion, industrial espionage or other unlawful or dishonest acts.

Page 24: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Misappropriation of trade secrets

2. Acquisition of a trade secret with knowledge about its prior illegal acquisition, or without such knowledge, but being grossly negligent in falling to know such previous illegal act, and, in any case, using or disclosing trade secret acquired in such a way.

Page 25: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Misappropriation of trade secrets

3. After a trade secret was acquired innocently, using or disclosing it after learning about its prior illegal acquisition by another person.

Page 26: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Misappropriation of trade secrets

4. Using or disclosing a trade secret in breach of contractual obligations to maintain the trade secret.

4.1. Acquisition of a trade secret that was disclosed while breaching contractual obligations (knowing or with gross negligence about this fact), and using or disclosing such trade secret.

4.2. After a trade secret was acquired by innocently breaching contractual obligations, using or disclosing it after learning about the breach of contractual obligations or being grossly negligent in falling to learn about such illegal act.

Page 27: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

How trade secrets get stolen: What would be your comments on the Norden Case?

The employee A explained to the manager of Norden that he had found a description of an improved chemical composition of glue and materials for printing on textile in a waste-paper basket in the company A. He said he had compared that information with the information he could find in the internal documents folder saved on the company’s A servers. The manager of Norden was very much surprised how the employee A could have had an easy access to such documents, as it usually requires a password. A explained that he took that password from his colleague who had actually ‘hacked’ it.

Page 28: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Protection of trade secrets

Most countries do not have specific laws on trade secrets.

Protection of trade secrets is established in:

Civil Laws

In Unfair Competition Laws (for instance, in Germany)

In Contract Law (in many countries)

In Criminal Law (for instance, in the EU countries, USA, Russia)

Page 29: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

How to establish violation of trade secrets?

1 - To clarify if information was secret

2 – To establish if reasonable steps were taken to maintain this information secret

3 - To show that infringement was made or competitive advantage was gained by misappropriating a trade secret by a person/company

4 – To establish that there was a misuse of a trade secret in violation of honest business practices

Page 30: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Remedies Against Violations of Trade Secrets

Court order to stop illegal acts (injunction)

Monetary compensation (damages, lost of profits, unjust enrichment, etc.)

Seizure order (to check defendant’s premises, to take evidence, etc.)

Precautionary confiscation/seizure of articles that contain trade secrets or products resulting from their use/misuse

Destruction of infringing articles

In some countries, imposition of punitive damages

Page 31: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Audit of Trade Secrets

Coming back to the Norden Case…The general manager of Norden is planning an audit of information possessed by his company, including also all confidential information. The manager arranged a meeting with his human resources and other departments in order to discuss the main aspects of such audit, but first he wants to know the main steps of an audit procedure. What would be those main steps?

Page 32: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Audit of Trade Secrets: Steps

Identification of most important trade secrets

Consultations with R&D division

Sales, marketing and human resources

Information management

Contacts with customers, etc.

Verification of a company’s ownership over those trade secrets

Checking all documents, contracts, assignments, licenses, etc.

Page 33: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Audit of Trade Secrets: Steps

Verification that confidentiality procedures are duly followed

Contacting human resources, security departments which maintain trade secrets

Verification that employees and all third persons do not disclose trade secrets

Contacting human resources department in order to establish if contracts include confidentiality clausesTo clarify what confidentiality means are taken so far, as far as external persons are concerned

Page 34: In Confidence: Putting In Place A Trade Secret Protection Program Doha, Qatar 11 April 2011 Najmia Rahimi Senior Program Officer, Small and Medium-Sized

Thank You

[email protected]