in company SECOND EDITION Pre-intermediate · possibility of my having an upgrade to business class. authorised (adj) be authorised to do sth /' ra zd/ ... Copyright Macmillan Publishers

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in company SECOND EDITION Pre-intermediate

Unit 16 headword pronunciation translation/notes example sentence

answer phone (n) /'ɑːnsə ˌfəʊn/ Anrufbeantworter Leaving the answer phone on for a couple of hours creates a bad impression.

appreciate (v) I'd appreciate it if ...

/ə'priːʃɪeɪt/

/aɪd ə'priːʃɪeɪt ɪt ɪf/

etw. begrüßen, für etw. dankbar sein ich würde es begrüßen wenn …

I'd appreciate it if you could look into the possibility of my having an upgrade to business class.

authorised (adj) be authorised to do sth

/'ɔːƟəˌraɪzd/

/biː 'ɔːƟəˌraɪzd tə duː

ˌsʌmƟɪɳ/

autorisiert, befugt, bevoll-mächtigt autorisiert sein etw. zu tun

I'm afraid I'm not authorised to offer you a discount on your room.

business (n) business class

/'bɪznəs/

/'bɪznəs ˌklɑːs/

(hier:) Betriebswirtschaft BWL-Kurs

I was wondering if there was any chance of an upgrade to business class.

choice (n) not have much choice

/ˌʧɔɪs/

/nɒt hæv mʌʧ ˌʧɔɪs/

Auswahlmöglichkeit, Wahl keine echte Wahl haben

"If you do it, I'll see it as a personal favour." "I see, I don't really have much choice, do I?"

contract (n) /'kɒntrækt/ Vertrag If you do it, I'll see it as a personal favour, and remember your contract's up for renewal next month.

discount (n) offer a discount

/'dɪskaʊnt/

/ˌɒfə ə 'dɪskaʊnt/

Rabatt, Nachlass, Ermäßigung einen Rabatt anbieten

I'm not authorised to offer you a discount on your


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room.

face on to (phr v) /'feɪs ɒn tə/ zu etw. hinausgehen My room faces on to the road and it's far too noisy.

favour (n) ask sb a favour

/'feɪvə/

/ˌɑːsk ˌsʌmbədi ə

'feɪvə/

Gefallen jdn. um einen Gefallen bitten

"I wonder if I could ask you a favour?" "It depends on what it is."

get sth back (phr v) /get ˌsʌmƟɪɳ 'bæk/ zurückbekommen "Could I borrow your dictionary?" "Yes, as long as I get it back before the end of the afternoon."

give sth back (phr v) /gɪv ˌsʌmƟɪɳ 'bæk/ zurückgeben Could you lend me your pen? I'll give it back later.

impression (n) create a bad impression

/ɪm'preʃən/

/kriːˌeɪt ə bæd

ɪm'preʃən/

Eindruck einen schlechten Eindruck erzeugen

Leaving the answer phone on for long periods creates a bad impression.

inconvenient (adj) (opposite = convenient)

/ɪnkən'viːnjənt/ unangenehm, ungünstig I realise this is inconvenient but I need your help.

keen (adj) (not) be keen on sth

/kiːn/

/(nɒt) biː 'kiːn ɒn

ˌsʌmƟɪɳ/

eifrig, heftig von etw. (nicht gerade) be-geistert sein (auf etw. nicht scharf sein)

"My car's being repaired and I wondered if you'd lend me yours." "Well, actually, I'm not very keen on the idea."

lift (n) give sb a lift

/lɪft/

/gɪv ˌsʌmbədi ə 'lɪft/

(hier:) Mitfahrgelegenheit jdn. mitnehmen

Could you give me a lift? I need to be at the airport at five.

ready (adj) have sth ready

/redi/

/hæv ˌsʌmƟɪɳ 'redi/

fertig, abgeschlossen etw. fertig haben

"Could you post the letter for me?" "All right, as long as you have it ready by five o'clock."

renewal (n)

/rɪ'njuːəl/

/biː ʌp fə rɪ'njuːəl/

(hier:) Verlängerung, Pro-longation


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be up for renewal zur Verlängerung anstehen If you do it, I'll see it as a personal favour, and remember your contract's up for renewal next month.

time (n) take the time

/taɪm/

/teɪk ᵭə 'taɪm/

Zeit sich für etw. Zeit nehmen

"I can't work from 2.00 to 4.00 - it's not my hours." "I know, but you can take the time later on."

trouble (n) put sb to any trouble

/'trʌbəl/

/pʊt ˌsʌmbədi tə eni

'trʌbəl/

Ärger, Mühe, Unannehm-lichkeit jem. mit etw. belästigen

I'm sorry to put you to any trouble but I'd really like an upgrade to business class.

upgrade (n) an upgrade to

/'ʌpgreɪd/

/ən 'ʌpgreɪd tʊ/

Höherstufen, Upgrade eine Höherstufung auf

I'd like an upgrade to business class.

worry (v) Not to worry.

/'wʌri/

/nɒt tə 'wʌri/

Ärger, Beunruhigung, Sorge Keine Sorge (Bange).

"I don't feel happy about other people using my car." "Oh, all right. Not to worry."


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attitude (n) /'ætɪtjuːd/ Haltung, (Grund-)Einstellung

The employees' future depends on their individual performance and attitude.

ban (v) ban sb from doing sth

/bæn/

/'bæn ˌsʌmbədi frəm

duːɪɳ ˌsʌmƟɪɳ/

untersagen, verbieten jdm. untersagen etw. zu tun

Municipal employees in the city of Cascavel have been banned from gossiping during working hours.

colleague (n) /'kɒliːg/ Kollege, Kollegin People enjoy the social aspects of work, the personal interaction with colleagues.

communal (adj) (opposite = individual) communal space

/'kɒmjənəl/

/'kɒmjənəl ˌspeɪs/

kommunal, die Gemeinde betreffend Gemeindefläche, -grund-stück

Providing communal space such as coffee areas allows employees to share information and build relationships.

company (n) company car company policy company strategy

/'kʌmpəni/

/ˌkʌmpəni 'kɑː/

/ˌkʌmpəni 'pɒləsi/

/ˌkʌmpəni 'strætəʤi/

Firma, Unternehmen Firmenwagen Firmenpolitik Firmenstrategie

The new job means a big increase in salary and a brand new company car. What do think of the company policy on coffee breaks? Gossip is often the only way of finding out about company strategy.

consultant (n) /kən'sʌltənt/ Berater/in Somebody overheard one of the bosses talking to a


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management consultant about restructuring.

costs (n pl) bring down costs fixed costs

/kɒsts/

/brɪɳ ˌdaʊn 'kɒsts/

/'fɪkst kɒsts/

Kosten Kosten reduzieren Fixkosten

The company is trying to improve efficiency and bring down costs. The fixed costs include the office rent and equipment hire.

cutback (n) staff cutbacks

/'kʌtbæk/

/stɑːf 'kʌtbæks/

Abbau, Verringerung, Kürzung Personalabbau

There have been a lot of rumours about staff cutbacks.

damaging (adj) be damaging to sth

/'dæməʤɪɳ/

/biː 'dæməʤɪɳ tə

ˌsʌmƟɪɳ/

schädlich für etw. schädlich sein

Gossip can be very damaging to relations among work colleagues.

economy (n) make a false economy

/iː'kɒnəmi/

/meɪk ə ˌfɔːls

iː'kɒnəmi/

(hier:) Einsparung an der falschen Stelle sparen

Perhaps in the long term, with these drives for efficiency, companies are making false economies.

efficiency (n) drive for efficiency

/ə'fɪʃənsi/

/ˌdraɪv fə ə'fɪʃənsi/

Effizienz Effizienzsteigerung

As part of the drive for efficiency many companies have removed the opportunity to socialise at work.

efficient (adj) (opposite = inefficient)

/ə'fɪʃənt/ effizient, produktiv There are theories about removing chairs from meeting rooms so that meetings are more efficient and finish more quickly.

effort (n) make an effort (not) to do sth

/'efət/

/meɪk ən 'efət (nɒt)

tə duː ˌsʌmƟɪɳ/

Mühe, Anstrengung, Ver-such sich anstrengen etw. (nicht) zu tun

Please make an effort not to waste time.


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encourage (v) /en'kʌrɪʤ/ bestärken, ermutigen We encourage employees to share their ideas.

environment (n) professional environment work environment

/ɪn'vaɪrənmənt/

/prəˌfeʃənəl

ɪn'vaɪrənmənt/

/ˌwзːk ɪn'vaɪrənmənt/

Umgebung, Umfeld professionelles Umfeld Arbeitsumgebung

The city council of Cascavel has banned gossip in the workplace, saying employees have the right to work in a professional environment. A friendly work environment makes employees happy.

forum (n) /'fɔːrəm/ Forum These comments were posted on the forum yesterday.

gossip (n) spread gossip

/'gɒsɪp/

/spred 'gɒsɪp/

klatschen, tratschen Klatsch(geschichten) ver-breiten

Public employees who spread gossip about their colleagues will face the sack.

gossip (v) /'gɒsɪp/ klatschen, tratschen

Municipal employees in the city of Cascavel have been banned from gossiping during working hours.

head (n) head of

/hed/

/'hed əv/

(hier:) Leiter, Chef Leiter von

"I'm the new head of the eastern sales team." "Congratulations!"

human resources (n pl) /ˌhjuːmən rɪ'zɔːsəz/ Personal(wesen) Many opportunities to socialise have disappeared and this is all part of the revolution in human resources.

individual (adj) individual attitude/ performance

/ɪndɪ'vɪdjʊəl/

/ɪndɪ'vɪdjʊəl

ˌætɪtjuːd/pəˌfɔːməns/

individuell, Einzel- individuelle Einstellung/Ein-zelleistung

The employees' future depends on their individual performance and attitude.

insight (n) insight into sth

/'ɪnsaɪt/

/'ɪnsaɪt ɪntʊ ˌsʌmƟɪɳ/

Einsicht, Erkenntnis Einsicht in etw. gewinnen, zu einer Erkenntnis über etw. gelangen

Some of my biggest insights into problems at work have occurred while chatting by the coffee machine.


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institution (n) /ɪnstɪ'tjuːʃən/ Institution Many companies nowadays have abandoned some useful institutions which allowed for social interaction.

interaction (n) /ˌɪntər'ækʃən/ Interaktion, Zusammenspiel People enjoy the social aspects of work, the personal interaction with colleagues.

involve (v) /ɪn'vɒlv/ betreffen, einbeziehen How many people does the restructuring involve?

let people go /let ˌpiːpəl 'gəʊ/ Leute freisetzen One of the management consultants said we were overstaffed and that we'd have to let some people go.

in the long term ... /ɪn ᵭə 'lɒɳ tзːm/ auf lange Sicht Perhaps in the long term, with these drives for efficiency, companies are making false economies.

the management (n) /ᵭə 'mænɪʤmənt/ (Geschäfts-)Leitung, Management

Where I work, the management refuses to talk to most of the staff.

management consultant (n) /ˌmænɪʤmənt

kən'sʌltənt/

Managementberater The management consultant said that the firm was overstaffed.

the news (n) /ᵭə 'njuːz/ Nachricht Have you heard the news?

office (n) office gossip office politics

/'ɒfɪs/

/ˌɒfɪs 'gɒsɪp/

/ˌɒfɪs 'pɒlɪtɪks/

Büro Geschäfts-, Büroklatsch interne Struktur und Hierarchie

In your opinion, is office gossip a good or bad thing? Gossip is the only way to learn about office politics.

overstaffed (adj) /ˌəʊvə'stɑːft/ überbesetzt The management consultant said that the firm was overstaffed in some areas and that we would have to let people go.

performance (n) /pə'fɔːməns/ Leistung The employees' future depends on their individual performance and attitude.


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place of work (n) /pleɪs əv 'wзːk/ Arbeitsplatz In my place of work, gossip is the only way of finding out anything about company strategy.

post (v) /pəʊst/ (hier:) veröffentlichen These comments were posted on the forum yesterday.

production figures (n pl) /prə'dʌkʃən ˌfɪgəz/ Produktionszahlen Have you finished last month's production figures yet?

productive (adj) (opposite = unproductive)

/prə'dʌktɪv/ produktiv Happy employees are productive employees.

relations (n pl) /rɪ'leɪʃənz/ Beziehungen The Industrial Society report looks at workplace relations and how they've changed over the years.

relationship (n) build a relationship

/rɪ'leɪʃənʃɪp/

/ˌbɪld ə rɪ'leɪʃənʃɪp/

Beziehung, Verhältnis eine Beziehung aufbauen

Providing communal space such as coffee areas allows employees to share information and build relationships.

reorganise (v) /riː'ɔːgənaɪz/ um-, reorganisieren The management wants to reorganise marketing and sales.

restructuring (n) /riː'strʌkʧəˌrɪɳ/ um-, restrukturieren Somebody overheard one of the bosses talking to a management consultant about restructuring.

revolution (n) /revə'luːʃən/ Umwälzung, Revolution Many opportunities to socialise have disappeared and this is all part of the revolution in human resources.

right (n) have the right to do sth

/raɪt/

/hæv ᵭə 'raɪt tə duː

ˌsʌmƟɪɳ/

Recht das Recht haben etw. zu tun

The city council of Cascavel has banned gossip in the workplace, saying employees have the right to work in a professional environment.

rumours (n pl) spread rumours

/'ruːməz/

/spred 'ruːməz/

Gerücht(eküche) Gerüchte verbreiten

Employees have been banned from spreading rumours about their colleagues.


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sack (n) (BrE) face the sack

/sæk/

/feɪs ᵭə 'sæk/

Entlassung mit Entlassung rechnen, vor der Entlassung stehen

Employees spreading rumours about their colleagues will face the sack.

salary (n) be on a salary of £20,000/$80,000

/'sæləri/

/ˌbiː ɒn ə 'sæləri əv/

Gehalt ein Gehalt von … haben

As head of the eastern sales team, he's on a salary of £60,000.

sales team (n) /'seɪlz tiːm/ Verkaufs-, Vertriebsmann-schaft, Außendienst

I'm the new head of the eastern sales team.

share (v) /'ʃeə/ teilen We encourage employees to share their ideas.

socialise (v) /'səʊʃəlaɪz/ Kontakte knüpfen, unter Leute kommen, sich aus-tauschen

Many opportunities to socialise have disappeared and this is all part of the revolution in human resources.

waste (v) waste time

/weɪst 'taɪm/ verschwenden Zeit verschwenden

People waste a lot of time chatting and gossiping when they are supposed to be working.

workplace (n) /'wзːkpleɪs/ Arbeitsplatz Gossip can be damaging to relations in the workplace.


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access (n) access to sth

/'ækses/

/'ækses tuː ˌsʌmƟɪɳ/

Zugang, Zugriff zu etw. Zugang haben

Online medical resources will help solve healthcare problems such as poor customer service and lack of access to medical care.

access (v) /'ækses/ sich Zugang verschaffen, zugreifen

To access a network you have to obtain a user name and password from the administrator.

administrator (n) /æd'mɪnɪˌstreɪtə/ Administrator (Datenverwalter)

The administrator can change your password if you are worried about security.

after-sales (adj) after-sales service

/ɑːftə'seɪlz/

/ɑːftəˌseɪlz 'sзːvɪs/

Kundendienst- Kundendienst

After-sales service is still a negative factor.

bankrupt (adj) go bankrupt

/'bæɳkrʌpt/

/gəʊ 'bæɳkrʌpt/

bankrott, pleite bankrott gehen

Our main competitor has gone bankrupt.

benefit from sth (phr v) /'benəfɪt frəm

ˌsʌmƟɪɳ/

von etw. profitieren eBay has a voting system which means that potential buyers benefit from the experience of previous customers.

blogger (n) /'blɒgə/ Blog-Autor, -Schreiber, Blogger

Paul Bradley and Johan Webb are both well-known commentators and bloggers on business and online technology.

brainstorm (v) /'breɪnstɔːm/ Ideen sammeln, “brain-stormen”

The group was asked to brainstorm a solution to the communication problems.


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business (n) do business

/'bɪznəs/

/duː 'bɪznəs/

Geschäft Geschäft(e) machen, treiben

Reduced costs mean that it is worth doing business online for both buyer and seller.

click on sth (phr v) /'klɪk ən ˌsʌmƟɪɳ / auf etw. klicken I clicked on the button but nothing happened.

collaborate with sb (phr) /kə'læbəreɪt wɪƟ

ˌsʌmbədi/

mit jdm. zusammenarbeiten People will become more creative and will collaborate with others.

commentator (n) /'kɒmenˌteɪtə/ Kommentator(in) Paul Bradley and Johan Webb are both well-known commentators and bloggers on business and online technology.

commission (n) take a commission

/kə'mɪʃən/

/ˌteɪk ə kə'mɪʃən/

Provision eine Provision nehmen, be-rechnen

eBay works as a market place for others and takes a commission.

communication (n) /kəˌmjuːnɪ'keɪʃən/ Kommunikation Communication is faster by e-mail.

compare (v) /kəm'peə/ vergleichen You can compare the products and prices of different shops without leaving home.

competitive (adj) /kəm'petɪtɪv/ konkurrenzfähig Online prices are more competitive.

competitor (n) /kəm'petɪtə/ Wettbewerber, Konkurrent Our main competitor has gone bankrupt.

convenience (n) /kən'viːnjəns/ Komfort The benefits of e-shopping for the customer are convenience and lower prices.

costs (n pl) /kɒsts/ Kosten, Aufwand The only limitation to e-commerce is when transport and delivery costs get too high to make it viable.

crash (v) /kræʃ/ abstürzen The system crashed in the middle of downloading the book.

customer service (n) /ˌkʌstəmə 'sзːvɪs/ Kundendienst Online medical resources will help solve healthcare problems such as poor customer service and lack


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of access to medical care.

cut (n) take a cut

/kʌt/

/ˌteɪk ə 'kʌt/

(hier:) Anteil, Marge, Auf-schlag einen Aufschlag machen

There's no wholesaler in the middle taking a cut.

delivery (n) /dɪ'lɪvəri/ Versand Online shops are open all the time and provide delivery to your doorstep.

details (n pl) /'diːteɪlz/ (hier:) (nähere) Angaben I completed the form with the endless details requested, including my e-mail address.

digital (adj) (opposite = analogue)

/'dɪʤɪtəl/

digital People should be allowed to share digital products like music and films.

double (v) /'dʌbəl/ verdoppeln Online sales have doubled annually over the last five years.

download (n) (opposite = upload)

/'daʊnləʊd/ Herunterladen, Download They charged sixty euros for the download.

download (v) (opposite = upload)

/daʊn'ləʊd/ herunterladen I heard about a book you could download from a website before it was published.

drawback (n) /'drɔːbæk/ Nachteil, Beeinträchtigung There are drawbacks to e-commerce as well.

ecological (adj) /ˌiːke'lɒʤɪkəl/ ökologisch Computing devices in cars will make them safer and more ecological.

e-commerce (n) /iː'kɒmзːs/ elektronischer Handel E-commerce will almost certainly become the normal way to buy and trade in a fairly wide range of goods.

economy (n) /iː'kɒnəmi/ Wirtschaft This year the economy will grow by 3%.

e-mail address (n) /'iːmeɪl əˌdres/ E-Mail-Adresse I completed the form with the endless details requested, including my e-mail address.


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enter (v) /'entə/ (hier:) eingeben, -tragen I entered my credit card number because they promised that there was no security risk.

e-shopper (n) /iː'ʃɒpə/ Käufer im Internet Four in ten retired people are regular e-shoppers.

experience (n) /ɪk'spɪərɪəns/ Erfahrung(swert) eBay has a voting system which means that potential buyers benefit from the experience of previous customers.

factor (n)

/'fæktə/ Faktor After-sales service is still a negative factor.

focus group (n) /'fəʊkəs gruːp/ Fokusgruppe, Testperson The focus group produced some interesting marketing data.

generic (adj) /ʤə'nerɪk/ generisch, gewöhnlich People are more comfortable buying generic products like DVDs and books.

golden handshake (n) /'gəʊldən ˌhændʃeɪk/ hohe Abfindung, “goldener Handschlag”

The managing director retired with a massive golden handshake.

growth (n) /grəʊƟ/ Wachstum The fear of identity theft is slowing down the growth of e-commerce.

guarantee (n) /gærən'tiː/ Gewährleistung, Garantie The success of eBay is that the payment system offers guarantees and security.

household name (n) /'haʊshəʊld ˌneɪm/ (In-)Begriff Amazon, eBay and PayPal are household names.

identity theft (n) /aɪ'dentəti ˌƟeft/ Datenmissbrauch The fear of identity theft is slowing down the growth of e-commerce.

the Internet (n) over the Internet

/ᵭə 'ɪntənet/

/ˌəʊvə ᵭə 'ɪntənet/

Internet über das Internet

Using the Internet is the preferred hobby of pensioners. You can't pay cash over the Internet.

the big issue (n) /ᵭə bɪg 'ɪʃuː/ das große Thema, das Thema/Problem

Security is still the big issue in people's minds.


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limitation (n) /ˌlɪmɪ'teɪʃən/ Einschränkung, Begrenzung The only limitation to e-commerce is when transport and delivery costs get too high to make it viable.

manufacturer (n) /mænjuː'fækʧərə/ Hersteller, Produzent On the plus side the seller can deal directly with the manufacturer.

marketing (n) /'mɑːkɪtɪɳ/ Marketing The focus group produced some interesting marketing data.

market place (n) /'mɑːkɪt ˌpleɪs/ Marktplatz eBay works as a market place for others and takes a commission.

message (n) /'mesɪʤ/ Meldung, Info, Nachricht A message came up which said "Download suspended due to network overload."

motivation (n) /ˌməʊtɪ'veɪʃən/ Motivation The company's recent successes have improved staff motivation.

network (n) social network

/'netwзːk/

/'səʊʃəl ˌnetwзːk/

Netzwerk soziales Netzwerk

To access a network you have to obtain a user name and password from the administrator. The size of people's social networks will grow.

obsolete (adj) /'ɒbsəliːt/ überholt, (technisch) veraltet

I don't think the keyboard will become obsolete.

online (adj) (opposite = offline)

/'ɒnlaɪn/ online Online sales have doubled annually over the last five years.

online (adv) (opposite = offline)

/ɒn'laɪn/ online Reduced costs mean that it is worth doing business online for both buyer and seller.

overload (n) /'əʊvələʊd/ Überlastung A message came up which said "Download suspended due to network overload."


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password (n) /'pɑːswзːd/ Passwort To access a network you have to obtain a user name and password from the administrator.

peer-to-peer network (n)

/ˌpɪətəpɪə 'netwзːk/ Peer-to-Peer-Netzwerk (Netzwerk mit gleich-rangigen Arbeitsstationen)

Internet users will distribute digital products freely through anonymous peer-to-peer networks.

pensioner (n) /'penʃənə/ Rentner Britain's pensioners have become a generation of silver surfers.

perishable goods (n pl) /'perɪʃəbəl ˌgʊdz/ verderbliche Güter The Internet is not suitable for buying perishable goods.

plus (n) on the plus side ...

/plʌs/

/ɒn ᵭə 'plʌs saɪd/

Haben, Plus auf der Haben-/Plusseite

On the plus side the seller can deal directly with the manufacturer.

practice (n) put sth into practice

/'præktɪs/

/pʊt ˌsʌmƟɪɳ ɪntə

'præktɪs/

(hier:) Praxis etw. in die Praxis umsetzen

I've been trying to put my good ideas into practice.

premises (n pl) /'premɪsəz/ (hier:) Geschäfts-, Gewerberäume, Firmengelände

There is no need for online shops to have physical premises.

productivity (n) /ˌprɒdʌk'tɪvəti/ Produktivität The company has increased its productivity by 20% over the last two years.

profit (n) make a good profit

/'prɒfɪt/

/meɪk ə gʊd 'prɒfɪt/

Gewinn gute/einträgliche Gewinne erzielen

A high turnover is one thing, but making good profits is another.

qualifications (n pl) /ˌkwɒlɪfɪ'keɪʃənz/ Abschlüsse, Qualifika-tion(en)

Having the right qualifications for a job is useful, but experience is even more important.

recession (n) /rɪ'seʃən/ Rezession This country has already been in a recession for months.


7

recover (v) /rɪ'kʌvə/ sich erholen The economy should recover by next year.

retire (v) /rɪ'taɪə/ in den Ruhestand gehen The managing director retired with a massive golden handshake.

retired (adj)

/rɪ'taɪəd/ im Ruhestand Four in ten retired people are regular e-shoppers.

return (v) return goods

/rɪ'tзːn/

/rɪ'tзːn gʊdz/

(hier:) zurückschicken, -geben Waren zurückschicken, -geben

Returning goods which you have bought online is not easy.

risk (n) take the risk

/rɪsk/

/teɪk ᵭə 'rɪsk/

Risiko ein Risiko eingehen

For the customer the price difference has to make it worth taking the risk.

run up (phr v) run up a bill

/rʌn/

/ˌrʌn ʌp ə 'bɪl/

auflaufen lassen eine Rechnung auflaufen lassen

His children have run up a bill of over $300 dollars by surfing the Internet all day.

security (n) security risk

/sɪ'kjʊərəti/

/sɪ'kjʊərəti ˌrɪsk/

Sicherheit Sicherheitsrisiko

Security is still the big issue in people's minds. I entered my credit card number because they promised that there was no security risk.

share (v) /'ʃeə/ teilen People should be allowed to share digital products like music and films.

silver surfer (n) /ˌsɪlvə 'sзːfə/ Surfer im Rentenalter Britain's pensioners have become a generation of silver surfers.

snail mail (n) /'sneɪl meɪl/ (konventionelle) Post, “Schneckenpost”

Snail mail is an expression meaning letters that are sent by post.

surf (v) surf the Internet

/sзːf/

/'sзːf ᵭə ˌɪntənet/

surfen im Internet surfen

His children have run up a bill of over $300 dollars by surfing the Internet all day.


8

surveillance (n) /sзː'veɪləns/ Überwachung, Aufsicht, Kontrolle

You don't need to worry about government surveillance if you haven't done anything wrong.

technology (n) /tek'nɒləʤi/ Technologie Paul Bradley and Johan Webb are both well-known commentators and bloggers on business and online technology.

tele-work (n) /'telɪwзːk/ Tele-Arbeit Tele-work will grow and the barriers between work and leisure will be less clear.

time (n) in real time

/taɪm/

/ɪn ˌrɪəl 'taɪm/

Zeit in Echtzeit

Stock information is updated in real time.

transaction (n) conduct a transaction

/træn'zækʃən/

/kənˌdʌkt ə

træn'zækʃən/

Transaktion eine Transaktion durch-führen

Very small or very large transactions tend not to be conducted online.

turnover (n) /'tзːnəʊvə/ Umsatz A high turnover is one thing, but making good profits is another.

update (v) /ʌp'deɪt/ aktualisieren Stock information is updated in real time.

user (n) user name

/'juːzə/

/'juːzə neɪm/

Nutzer, User Nutzername

Internet users will distribute digital products freely through anonymous peer-to-peer networks. To access a network you have to obtain a user name and password from the administrator.

viable (adj) /'vaɪəbəl/ (hier:) praktikabel The only limitation to e-commerce is when transport and delivery costs get too high to make it viable.

virtual (adj) /'vзːtjʊəl/ virtuell In the future, students may spend part of their school days in virtual classes.

voting (n) /'vəʊtɪɳ/ (hier:) Bewertung(ssystem) eBay has a voting system which means that potential buyers benefit from the experience of previous customers.


9

webpage (n) /'webpeɪʤ/ Webseite Many people order from their local supermarket via a webpage.

website (n) /'websaɪt/ Website, Webangebot I heard about a book you could download from a website before it was published.

wholesaler (n) /'həʊlseɪlə/ Großhändler, Grossist There's no wholesaler in the middle taking a cut.


1



attractive (adj) (opposite = unattractive)

/ə'træktɪv/ reizvoll, verführerisch Working from home probably sounds more attractive than it would be in reality.

colleague (n) /'kɒliːg/ Kollege, Kollegin Sharing ideas and problems with your colleagues can make you more productive in some jobs.

commute (n) /kə'mjuːt/ Pendelzeit We are a society overwhelmed by pollution, traffic jams, and seemingly endless commutes to work.

commute (v) /kə'mjuːt/ pendeln If people stopped commuting, it would be much more ecological.

contact (n) /'kɒntækt/ Kontakt, Austausch If I worked at home, I'd miss the contact with people at the company.

disciplined (adj) (opposite = undisciplined)

/'dɪsɪplɪnd/ diszipliniert You need to be disciplined if you intend to work from home.

down (adj) /daʊn/ (hier:) nicht funktionierend, außer Betrieb

The company intranet always seems to be down.

ecological (adj) /ˌiːke'lɒʤɪkəl/ ökologisch If people stopped commuting, it would be much more ecological.

estimate (n) make an estimate about sth

/'estɪmət/

/meɪk ən 'estɪmət

əbaʊt ˌsʌmƟɪɳ/

Schätzung eine Schätzung vornehmen (auch:) eine Kalkulation machen

A major survey of employers in 18 European countries has made some estimates about teleworking.


2

e-work (n) /iː'wзːk/ Tele-Arbeit It is not only parents of young children who are starting to consider e-work .

e-worker (n) /iː'wзːkə/ Tele-Arbeiter There are over 9 million e-workers in Europe.

fixed hours (n pl) /fɪkst 'aʊəz/ feste Arbeitszeiten I no longer work fixed hours and in fact it has made me more productive.

flexible (adj) (opposite = inflexible)

/'fleksɪbəl/ flexibel If my company introduced flexible working, I would work from home two days a week.

flexibility (n) /ˌfleksɪ'bɪləti/ Flexibilität The flexibility of e-working is great. You can work at five in the morning or on a Sunday afternoon.

freelance (adj) freelance worker

/'friːlɑːns/

/ˌfriːlɑːns 'wзːkə/

freiberuflich, (auch:) selbst-ständig Freiberufler

Much of the editorial work is done by freelance workers.

freelancer (n) /'friːlɑːnsə/ Freiberufler More than 30 freelancers supply business services to the company.

full-time (adv) /fʊl'taɪm/ ganztägig, Vollzeit- A virtual assistant works from home and offers services to businesses which don't have sufficient work to justify employing someone full-time.

get down to sth (phr v) /get 'daʊn tə

ˌsʌmƟɪɳ/

zu etw. kommen I find it difficult to get down to the accounts. I usually leave them until the last minute.

gossip (n) /'gɒsɪp/ Tratsch, Klatsch As I have to travel so much I don't hear any of the office gossip.

growth (n) /grəʊƟ/ Wachstum One of the biggest areas of growth is likely to be freelancers providing business services to companies.

home-based (adj) /'həʊmbeɪst/ von zu Hause aus More than 3 million self-employed people in Europe run home-based businesses.


3

home worker (n) /həʊm 'wзːkə/ Heimarbeiter I believe that home workers get more done in a shorter time.

impression (n) make an impression

/ɪm'preʃən/

/ˌmeɪk ə bæd

ɪm'preʃən/

Eindruck einen Eindruck machen

If you wore a suit, you would make a better impression.

inspiring (adj) /ɪn'spaɪərɪɳ/ anregend The atmosphere at work is very inspiring.

the Internet (n) /ᵭə 'ɪntənet/ Internet The Internet and other new technologies have changed the way we work.

intranet (n) /'ɪntrənet/ Intranet The company intranet always seems to be down.

IT expert (n) /aɪ'tiː ekˌspзːt/ IT-Experte, -Fachmann If you have a technical problem, you are on your own. There's no IT expert to call on.

laptop (n) /'læptɒp/ Laptop Sometimes I work on my laptop when I go home on the train.

leisure time (n) /'leӡə taɪm/

Freizeit If you work from home, you can find your working time creeping into your leisure time.

link (n) telecommunications link

/lɪɳk/

/ˌteləkəmjuːnɪ'keɪʃənz

lɪɳk/

Verbindung, Link Telekommunikationsverbin-dung

Much of this work can be done away from the office using a computer and telecommunications link.

look to sth (phr v) /'lʊk tə ˌsʌmƟɪɳ/ auf etw. sehen, betrachten Time with our families is often minimal and we look to teleworking as a solution.

miss out on sth (phr v) /mɪs 'aʊt ən

ˌsʌmƟɪɳ/

etw. verpassen, sich etw. entgehen lassen

I think financially you miss out on perks like subsidised refreshments or travel.

multilocational (adj) /ˌmʌltɪləʊ'keɪʃənəl/ von vielen Orten aus, an vielen Orten

Many of the multilocational workers in the survey work partly from home and partly in the office.


4

negotiate (v) negotiate with sb

/nə'gəʊʃɪeɪt/

/nəˌgəʊʃɪeɪt wɪƟ

ˌsʌmbədi/

verhandeln mit jdm. verhandeln

We are negotiating with the unions to introduce e-work to the company.

obsolete (adj) /'ɒbsəliːt/ überholt, veraltet The problem with buying a computer is that in a couple of years it's obsolete.

office (n) office skills office hours

/'ɒfɪs/

/'ɒfɪs ˌskɪlz/

/'ɒfɪs ˌaʊəz /

Büro Büroarbeitsfertigkeiten Bürostunden

Anyone with an Internet connection and basic office skills can be a virtual assistant. If you work from home, you can be flexible because you are not limited to office hours.

(be) on your own /biː ɒn jər 'əʊn/ allein, ohne Hilfe/Unter-stützung sein

If you have a technical problem, you are on your own. There's no IT expert to call on.

perk (n) /pзːk/ Vergünstigungen, Nebenleistungen

It's better to have a higher salary than perks like a company car or free meals.

policy-maker (n) /'pɒləsiˌmeɪkə/ (hier:) Verantwortliche/r, Entscheidungsträger/in

Information about how many commuters there are is vital for policy-makers in transport.

productive (adj) (opposite = unproductive)

/prə'dʌktɪv/ produktiv Sharing ideas and problems with your colleagues can make you more productive in some jobs.

pyramid selling (n) /ˌpɪrəmɪd 'selɪɳ/ Strukturvertrieb, (auch:) Schneeballverkaufssystem

I don't like schemes like pyramid selling where you have to persuade your family and friends to spend money.

quality of life (n) /'kwɒləti əv ˌlaɪf/ Lebensqualität If you spent more time at home, we would all have a better quality of life.

in reality /ɪn rɪ'æləti/ in Wahrheit, in der Realität, in der Praxis

Working from home probably sounds more attractive than it would be in reality.

responsibilities (n pl) /rɪsˌpɒnsɪ'bɪlɪtɪz/ Verantwortung, Pflichten Now that I'm running my own business, I have a lot more responsibilities.


5

salary (n) /'sæləri/ Gehalt, Bezahlung The hotel industry's low salaries mean there's a high turnover of staff.

self-employed (adj) /selfɪm'plɔɪd/ selbstständig More than 3 million self-employed people in Europe run home-based businesses.

service (n) /'sзːvɪs/ Dienstleistung One of the biggest areas of growth is likely to be freelancers providing business services to companies.

set up (phr v) set up a company

/set 'ʌp/

/set ˌʌp ə 'kʌmpəni/

(hier:) gründen, starten eine Firma gründen

If I came up with a good business idea, I would set up my own company.

shared (adj) /'ʃeəd geteilt, (hier:) gemeinsam benutzt

Some of the time people are in the office, maybe at a shared desk, and some of the time at home.

shift (n) /'ʃɪft/ Schicht I like to have half an hour to relax before my shift starts.

statistics (n pl) /stə'tɪstɪks/ Statistik Many countries have no statistics about how many of the working population are teleworkers.

stressed (adj) stressed out

/strest/

/strest 'aʊt/

gestresst total gestresst, im Dauerstress sein

I feel much less stressed now that I don't have to sit in a traffic jam every morning. He has been completely stressed out ever since he became a director.

subsidised (adj) /'sʌbsɪˌdaɪzd/ subventioniert I think financially you miss out on perks like subsidised refreshments or travel.

survey (n) /'sзːveɪ/ Studie, Erhebung, Untersuchung

A major survey of employers in 18 European countries has made some estimates about teleworking.

technology (n) /tek'nɒləʤi/ Technologie The Internet and other new technologies have changed the way we work.


6

telecentre (n) /'telɪˌsentə/ Telecenter Telecentres are serviced offices which provide a local alternative to commuting into a city centre.

teleworker (n) /'telɪˌwзːkə/ Tele-Arbeiter/in Many countries have no statistics about how many of the working population are teleworkers.

teleworking (n) /'telɪˌwзːkɪɳ/ Tele-Arbeit Time with our families is often minimal and we look to teleworking as a solution.

traffic jam (n) /'træfɪk jæm/ Verkehrsstau I leave home very early to avoid getting caught in traffic jams on the way to work.

turnover (n) /'tзːnəʊvə/ (hier:) Fluktuation The hotel industry's low salaries mean there's a high turnover of staff.

unemployment (n) /ʌnɪm'plɔɪmənt/ Arbeitslosigkeit Unemployment in this area is very low so it is hard to replace workers.

union (n) /'juːnjən/ Gewerkschaft We are negotiating with the unions to introduce e-work to the company.

virtual (adj) virtual assistant

/'vзːtjʊəl/

/'vзːtjʊəl ə'sɪstənt/

virtuell virtuelle Bürodienstleistung

A virtual assistant works from home and offers services to businesses which don't have sufficient work to justify employing someone full-time.

wind down (phr v) /waɪnd 'daʊn/ ruhiger werden, entspannen When I get home I like to wind down with a glass of wine.

workaholic (n) /wзːkə'hɒlɪk/ Arbeitssüchtige/r, Workaholic

Working at home is dangerous for workaholics. You can find your working time creeping into your leisure time.

workplace (n) /'wзːkpleɪs/ Arbeitsplatz A lot of stress in the workplace could be reduced if people worked from home more.

This page has been downloaded from www.hueber.de. It is photocopiable, but all copies must be complete pages.

Copyright Macmillan Publishers Limited 2009.

German Translation Hueber Verlag 2009.

1



approach (n) /ə'prəʊʧ/ Herangehensweise, Ansatz In Japan, a low-key approach is preferable to the "hard sell".

board (n)

on the board /bɔːd/

/ɒn ᵭə 'bɔːd/

(hier:) Vorstand(setage) im Vorstand

The Managing Director or CEO is the person on the board who is responsible for the day-to-day running of the company.

business (n) business card get down to business talk business

/'bɪznəs/

/'bɪznəs kɑːd/

/get ˌdaʊn tə 'bɪznəs/

/tɔːk 'bɪznəs/

Geschäft Visitenkarte zur Sache kommen, über das Geschäft reden über das Geschäft sprechen

A thank-you note is an opportunity to send your business card and possibly recap your conversation.

At an American business lunch, it's considered inappropriate to get down to business before the waiter has handed you the menu. In other countries, you don't talk business until the first glass of wine has been poured and the host offers a toast.

CEO (n) (AmE) (= Chief

Executive Officer) (BrE = Managing Director)

/siːiː'əʊ/ (Haupt-)Geschäftsführer, Vorstandsvorsitzender

The CEO is responsible for the day-to-day running

of the company.

competing (adj) competing companies/

/kəm'piːtɪɳ/

/kəm'piːtɪɳ

konkurrierend, im Wettbewerb stehend Wettbewerber, Wettbe-

The Japanese don't like it if you criticise competing products.




2

products ˌkʌmpənɪz/ˌprɒdʌkts/ werbsprodukte

the competition (n) /ᵭə kɒmpə'tɪʃən/ Wettbewerb, Konkurrenz If you look at the competition, there's just no comparison.

confidential (adj) /kɒnfɪ'denʃəl/ vertraulich I'm afraid the documentation is confidential.

cooked (adj)

cooked with/in /kʊkt/

/'kʊkt wɪƟ/ɪn

gekocht mit/in etw. gekocht

"Paella" is a seafood dish cooked with rice.

costs (n pl) /kɒsts/ Kosten, Aufwand It could save you up to 30% in costs.

credibility (n) /kredɪ'bɪləti/ Glaubwürdigkeit If you are not completely honest about your product, your credibility will be damaged.

deal (n) discuss a deal make a deal

/diːl/

/dɪsˌkʌs ə 'diːl/

/meɪk ə 'diːl/

Geschäft(sabschluss) einen Abschluss be-sprechen einen Abschluss machen

We weren't able to discuss the deal because there was so much noise in the restaurant. We're hoping to make a deal before the end of the week.

discount (n) offer sb a discount

/'dɪskaʊnt/

/ˌɒfə ə 'dɪskaʊnt/

Rabatt, Nachlass, Ermäßi-gung jdm. einen Nachlass gewähren

If we can make a deal today, I can offer you an even better discount.

documentation (n) /ˌdɒkjuːmen'teɪʃən/ (hier:) Unterlagen I'm afraid the documentation is confidential.

establishment (n) /ɪ'stæblɪʃmənt/ (hier:) Restaurant The ideal establishment for a business lunch is one where you don't have to shout but you have some privacy.

faux pas (n) /fəʊ 'pɑː/ Fauxpas (Entgleisung)

Dressing too casually is one of many faux pas you can make when going to a business lunch in another country.




3

hard sell (n) /hɑːd 'sel/ aggressive Verkaufsmethode

The "hard sell", using aggressive sales techniques, is often considered offensive in Japan.

inappropriate (adj) (opposite = appropriate)

/ɪnə'prəʊprɪət/ unangemessen Ordering wine at a business lunch is considered inappropriate in some countries.

influence (n)

lose influence /'ɪnfluəns/

/luːz 'ɪnfluəns/

Einfluss Einfluss verlieren

You will lose influence if you are not completely honest about your product.

job title (n) /'ʤɒb ˌtaɪtəl/ Funktionsbezeichnung "What's your job title, Neil?" "I'm Product Development Director."

long-term (adj) (opposite = short-term)

/'lɒɳtзːm/ langfristig orientiert The CEO is in charge of long-term strategy and planning.

low-key (adj) /ləʊ'kiː/ zurückhaltend, unauffällig In Japan, a low-key approach is preferable to the "hard sell".

managing director (n) (BrE) (AmE = CEO)

/'mænɪʤɪɳ daɪˌrektə/ Geschäftsführer, Vorstand The managing director is responsible for the day-to-day running of the company.

made with/from /'meɪd wɪƟ/frɒm/ zusammengestellt "Unagi" is a dish made with eels and rice.

planning (n) /'plænɪɳ/ Planung The CEO is in charge of long-term strategy and planning.

policy (n)

marketing policy /'pɒləsi/ (hier:) Leitlinie, Strategie

Marketingstrategie Sisi Albright, Director of Marketing, is responsible for marketing policy and the worldwide sales

force.

privacy (n) /'prɪvəsi/ Privatsphäre, Vertraulichkeit The ideal establishment for a business lunch is one where you don't have to shout but you have some privacy.

product (n) /'prɒdʌkt/ Produkt Be honest about your products - otherwise you'll lose your credibility.




4

recap (v) recap a conversation

/riː'kæp/

/riː'kæp ə

/kɒnvəˌseɪʃən/

kurz wiederholen, zusam-menfassen ein Gespräch zusammen-fassen

A thank-you note is an opportunity to send your business card and possibly recap your conversation.

report to (phr v) /rɪ'pɔːt tə/ an jdn. berichten As Product Development Director, Neil reports directly to Jeff Seagram, the Managing Director.

responsible (adj)

be responsible for sth /rɪs'pɒnsəbəl/

/biː rɪs'pɒnsəbəl fə

ˌsʌmƟɪɳ/

verantwortlich, zuständig für etw. verantwortlich sein

Sisi Albright, Director of Marketing, is responsible for marketing policy and the worldwide sales force.

rule (n)

unwritten rule /ruːl/

/ʌnˌrɪtən 'ruːl/

Regel, “Gesetz” ungeschriebene Regel

There's a long list of unwritten rules about business lunches that can't be broken.

running (n)

/'rʌnɪɳ/ (hier:) Organisation, das Tagesgeschäft verant-worten

The CEO is the person on the board who is responsible for the day-to-day running of the company.

sales (n pl) sales force sales pitch

/seɪlz/

/'seɪlz fɔːs/

/'seɪlz pɪʧ/

Verkauf, Absatz Vetrieb, Außendienst Verkaufstechnik, Kundenan-sprache

Our sales exceed two million dollars' worth worldwide. The marketing director is responsible for the worldwide sales force. It is better to use a low-key sales pitch in Japan rather than the "hard sell".

served with /'sзːvd wɪƟ/ serviert/aufgetragen mit The steak is served with vegetables and potatoes.

strategy (n) /'strætəʤi/ Strategie The CEO is in charge of long-term strategy and planning.

toast (n) /təʊst/ Trinkspruch




5

offer a toast /ˌɒfə ə 'təʊst/ einen Trinkspruch vor-bringen

In other countries, you don't talk business until the first glass of wine has been poured and the host offers a toast.

type (n)

a type of /taɪp/

/ə 'taɪp əv/

Art, Weise eine Art von

"Tagliatelle" is a type of pasta.

working lunch (n) /'wзːkɪɳ ˌlʌnʃ/ Arbeitsessen A working lunch can be an effective way of holding an informal meeting.

worldwide (adj) /wзːld'waɪd/ weltweit The marketing director is responsible for the worldwide sales force.

worldwide (adv) /wзːld'waɪd/ weltweit Our sales exceed two million dollars' worth worldwide.

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