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In An Emergency: Thinking and Doing. CHIEF WARDENS : THINKING. Who can help? Which area warden is available? Do I need to discuss this problem with area wardens first?. I am responsible for staff and customer safety. - PowerPoint PPT Presentation
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Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
Does somebody need first aid or to
be taken to the clinic?
I am responsible for staff and customer
safety
How bad is this problem, can it cause
death or injury?
Can the problem get worse? Do I need to
close the store or can we control it?
Who else do I need to contact? Police? Local directors?
I will tell Area Wardens and staff what they need
to do
Who can help? Which area warden is
available? Do I need to discuss this problem with area wardens
first?
What is the best way of managing this
emergency? What is the right SAFETY
PROCEDURE?
CHIEF WARDENS : THINKING
Calm and steady!
Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
CHIEF WARDENS : DOING
Telling all customers and staff to leave the store
Controlling small fires, small chemical spills
Ringing Police, the clinic or emergency services
Talking with staff and directing what to do
Collecting timesheets, sat phone, emergency numbers
and first aid kit
Calm and steady!
Organising First aid or doing it themselves
Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
CHIEF WARDENS : DOING
Checking names of staff outside store
Checking all customers and staff are out of store if
closing storeMoving staff outside
Fill in an OHS report
Calm and steady!
Keeping customers and staff safe from chemical spills
Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
I am responsible for the staff and customers in my
store area
What information do I have that can help the chief warden?
I will follow the Chief Warden’s
directions
Knowing the store safety rules is very important
If the emergency is very serious I will help the Chief Wardens (Store Managers) get ready to close the store
When there is an angry or dangerous customer, I will help the
Chief Warden understand the best way culturally to manage this
Does somebody need first aid or taken
to the clinic?
I will help the staff know what to do
next
AREA WARDENS : THINKING
Calm and steady!
Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
AREA WARDENS : DOING
Calmly making sure staff and customers leave store at nearest exit
Knowing store safety evacuation plan and nearest safety exitListening and talking with the chief warden
Managing small fires and chemical spills if trained and directed by Chief Warden
Calm and steady!
Collecting timesheets, Sat Phone, first aid kit
Keeping Safe: Store Emergency Evacuations
IN AN EMERGENCY: THINKING AND DOING
AREA WARDENS : DOING
Checking all staff and customers are out of stone
(checking toilets too)
Turning off gasLocking the front door
Meeting with everybody outside for name check . Is
everybody safe?
Calm and steady!
Helping chief warden with angry people Cyclone preparation