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IMPROVING YOUR BUSINESS WITH SAFETY MANAGEMENT EAGOSH Nov 2002 Hilde Janssens Business Development

IMPROVING YOUR BUSINESS WITH SAFETY MANAGEMENT EAGOSH Nov 2002 Hilde Janssens Business Development

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IMPROVING YOUR BUSINESS WITH SAFETY MANAGEMENT

EAGOSHNov 2002

Hilde Janssens

Business Development

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Worldwide benchmark for industrial

Safety

$27 Billion (€ 30 Billion) in revenue

85,000 employees operating in 70

countries on 6 continents

5 core business segments including

DuPont Safety & Protection

The DUPONT Company

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

mTyvek® brand protective material

Surlyn®resins

Supro®isolated soy proteins

Corian®surfaces

Suva®refrigerants

SilverStone®non-stick coatings

Kevlar®brand fiber Nomex®

brand fiber and paper

Stainmaster®carpeting

Inkjet Inks

CoolMax®performance fibers

Lycra®elastane

Centari®automotive and refinish products Sustiv

a™efavirenz

Cozaar®antihypertensive

Accent®herbicide

Cordura®nylon

Delrin®acetal resins

Tynex®filaments

Ti-Pure®titanium dioxide

Teflon® fabric protector

Sontara®spunlaced fabric

Mylar®polyester film

Pioneer Hi-Bred Intl.seeds

HerbertsSpies Hecker® refinish

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

We’re putting our money whereour core values are...

… … PEOPLE - ETHICS - SAFETY*PEOPLE - ETHICS - SAFETY*

* Safety, Health & Environment

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Five Platforms for Sustainable Growth:

DuPontSafety & Protection

DuPontElectronic &

Communication

Technologies

DuPontPerformance

Materials

DuPontCoatings& Color

TechnologiesDuPont

Agriculture &Nutrition

Strong CapabilitiesLarge OpportunitiesLeadership Focus

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

DuPont Safety & Protection

DuPont Safety ResourcesDuPont Advanced Fibers SystemsDuPont NonwovensDuPont Chemicals Solutions EnterpriseDuPont Surfaces

This group has capability in safety,security and protection, while integrating knowledge and products in solution based offerings

(8400 people - 21 plants & labs)

The Science of Saving Lives

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Founder of the company

Éleuthère Irénée Du Pont de Nemours

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Explosion 1818

Powder Mills on the Brandywine River Delaware - Anno 1811

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

DuPont Safety Performance

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000

Inc

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0

10

20

30

40

50

Inc

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DuPont LWC Worldwide

BLS All Industry

DuPont Off-the-Job

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

… Accidents...

ZERO Tolerance

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Average Company Your Company

number of people 1 000

number of accidents 40

cost per accident 25 000

total cost 1 000 000

margin 10%

turnover in addition 10 000 000

?

Turnover needed to compensate costs linked to accidents

Delayed Flights : $ 48 / minute Cancelled Flights : $ 280 000

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Financial impact of safety Insurance Guaranteed wage payments Claims - administration

Other costs

Direct costs

Damage at buildings, machines

and equipment Product and material damage Overtime / replace employees Decrease of productivity Legal costs Time to analyse Delivery costs new equipment Off-the-Job safety figures

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Reduction of

Incidents and

Injuries

On human level:• Injuries avoided• Job satisfaction• Good morale

On economic level: • Quality• Productivity• Organizational effectiveness• Reduced absenteism• Image• Competitive position

Advantages of a Succesful Safety Policy

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

What are the options to start thejourney?

Cost Productivity Profitability Quality Ethics/Respect People Safety (SHE)

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Main Player Acceptance

EMPLOY EES UNIONS SHARE-HOLDERS

CUSTOMERS SUPPLIERS COMMUNITY

COST PRODUCTI-BILITY PROFITA-BILITY QUALITY SAFETY(SHE) PEOPLE ETHICS/RESPECT

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Iceberg principle

Fatal accidents

Lost Workday Cases

Medical Treatment Cases

First Aid Cases

Unsafe Acts/Conditions

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

The Hazard pyramid

300 000 moments of inattentiveness

1 Fatal accident

30 Lost Workday Case

300 Medical Treatment Cases

3 000 First Aid Cases

30 000 unsafe Acts/Conditions

Employee uses the coffee machine while he/she is thinking of work he/she did earlier in the day.

Employee falls with head on corner of desk and breaks his neck. Fatal.

Employee breaks his arm by falling on the floor. Two weeks leave.

Employee holds his arm out as he falls and cuts his arm on corner of metal drawer. Four stitches.

Employee slips on the stain, falls and hurts himself.

Employee spills coffee on the floor and walks over it.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

DuPont Safety Resources

We provide global “risk management”

offerings that reduce uncertainty and risk

for our clients,resulting in lower operating

costs form them

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Observation Auditing

ProcessTechnology

OperatingProcedures and Safe

Practices

Management ofChange

Process HazardsAnalysis

Quality AssuranceEnvironmental issues

Pre start-Up SafetyReviews

Mechanical IntegrityMaintenance

Management of“Subtle” Change

Emergency Planningand Response

Management of Change

Incident Investigationand Reporting

Contractor Safetyand Performance

Training andPerformance

Process Safety and Risk Management Model

MANAGEMENTMANAGEMENTLEADERSHIP &LEADERSHIP &COMMITMENTCOMMITMENT

MANAGEMENTMANAGEMENTLEADERSHIP &LEADERSHIP &COMMITMENTCOMMITMENT

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Focus on People

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Safety methodology

Top downInitiatief

Management

Supervision

Shop floor

Bottom Upreflex

Value creation

Par

tici

pat

ion

Co

mm

itmen

tC.I.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

• Analysis• Strategic Planning

• Recommendations• Action Planning

• Training• Coaching/Counseling• Share Best Practices

The DuPont Approach to Cultural Transformation

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Injuries

The dynamics of safety culture change

Dependent Independent Interdependent

Management CommitmentCondition of EmploymentDisciplineRulesSupervisory ControlValue for People

Personal CommitmentSelf-ManagingSelf-DisciplineSelf-ResponsibilityPersonal GoalsCare for Self

Team BuildingTeam CommitmentDevelopment in TeamHelp Others ConformValue for Each OtherTeam Goals

Time

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

% I

nju

ries

Years

DSR Committed Client Performance

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Our Employees are the Key to Our Success

If our employees, including contractors,

get injured, on or off the job,

they are not available to help the organization meet its critical challenges!

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

DuPont Safety Resources & Flight Safety Foundation Alliance

Comprehensive safety consulting and training services for air

transport industry

FSF - aviation safety, air regulation compliance

DSR - safety in the aerospace workplace

Together we will provide to airlines, airports, and related

enterprises, the most complete and highest quality set of

safety consulting services available from a single source.

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Always expect to unexpected...

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

Wire insulation Teflon°Tefzel°

1. Ground support equipment2. Control and

communication

PersonalProtectiveEquipment

Nomex°Viton°K evlar°

1. uniforms2. gloves

Fireextinguishant

FE-25 Sprinklers…

Safetyconsultancy

Rampsafety

Evaluations

DuPont Safety Contributions - Airports

Copyright © 2002 E. I. du Pont de Nemours and company. All rights reserved.

DuPont’s Safety Contributions - Engines

Wire insulation K apton° Tefzel°Teflon°

Blade containmentring

K evlar°

High performanceseals

Vespel° K alrez°Viton°