Improving human factors that affect profit.

Culture Language

Human Capital

Culture Language

Human Capital

Pick a CEO

Pick a CEO

ValuesAttitude

Personality

SkillsEducationExperience

Appearance

ValuesAttitude

Personality

SkillsEducationExperience

Appearance

Complexity

Can work unsupervised for a moderately short period of time (1 hour or so) 

Can follow orders and execute relatively unsupervised 

Orders should be clearly stated and tasks should be simple   

May appear to be immature in social settings

Primary

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Can negotiate for themselves 

Can supervise children for safety

Must be given direction and need supervision

Salesperson’s assistant 

Lack social graces

Concrete

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Concrete

Able to understand social norms

Able to easily imitate what other people do 

Able to supervise children in activities

Sales persons, clerks

Take direction well 

Abstract

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Concrete

Abstract

Logical and bureaucratic skills

Can carry out clearly stated policies in a logical fashion 

Able to understand logic behind policies as long as they involve single causes 

Can revise social norms on an evidence or logical basis

Formal

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Concrete

Abstract

Formal

Professional level skills 

Can balance competing concerns and regulations

Make judgements when there are multiple concerns and conflicting policies 

Able to supervise relatively large units, such as one department

Systematic

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Concrete

Abstract

Formal

Systematic

MetasystematicCapable of running large organizations

Can manage multiple systems and make judgments which take into account differences and commonalities

Upper level management

Able to take the perspective of various stakeholders

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Primary

Concrete

Abstract

Formal

Systematic

Metasystematic

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

Profitability

Level of Complaint/Liability

Type of Position

Advantages

Model of Hierarchical ComplexityDr. Michael Commons, Harvard University

OR OR

OR OR

DeclarativeRequisite OrganizationElliott Jacques

ANDAND

AND AND

CumulativeRequisite OrganizationElliott Jacques

SerialRequisite OrganizationElliott Jacques

ParallelRequisite OrganizationElliott Jacques

8 Parallel

7 Serial

6 Cumulative

5 Declarative

4 Parallel

3 Serial

2 Cumulative

1 Declarative

Symbolic

Verbal

Conceptual

Abstract

Time Span of Discretion

0-3 months

up to 1 year

3 years

5 years

10 years

20 years

50 years

50+ years

Requisite OrganizationElliott Jacques

Time Span of Discretion

Reasoning

Type of Position

Hierarchy

Forecasting

Advantages

Requisite OrganizationElliott Jacques

Can’t Get Experience

Hire for Attitude

Train for Skill

The Talent War

Poor Retention

Pay More

Poach More

The Talent War

The Talent War HIRE well

The Talent War PLACE well

The Talent War FORECAST well

20 25 30 35 40 45 50 55 60 65 70

1

2

3

4

5

6

7

8

Age

Formal

Systematic

Meta

The Talent War FORECAST well

20 25 30 35 40 45 50 55 60 65 70

1

2

3

4

5

6

7

8

Age

Formal

Systematic

Meta

Practical Application

Incorporate Time Span of Discretion in your HR Systems

HR Manager: Job Responsibilities

Oversee Hiring Procedures

Develop Employee Recruitment

Program

Develop Strategic HR Plan

Plan Team Building Event

Practical Application

Incorporate Time Span of Discretion in your HR Systems

HR Manager: Job Responsibilities

Oversee Hiring Procedures

Develop Employee Recruitment

Program

Develop Strategic HR Plan

Plan Team Building Event

3 months

1 year

3 years

6 months

(STRATA III)

Practical Application

Incorporate Time Span of Discretion in your HR Systems

Candidate Complexity Assessment

Know what your people can do before you hire them.

700 RMB per assessment

Primary thorough Metasystematic

Pick a CEO

Meg Whitman,ebay CEO, 1998-2008

Executive for Walt Disney Company, Dreamworks,

Hasbro, Proctor & GambleGraduate of Princeton and

Harvard Businessnow running for Governor of

California, USA

Larry HaenelRetired English Teacher

Pick a CEO

PatrickTeacher, English Cool

Club

Michael DukeCEO, Wal-Mart

Corporation

Pick a CEO

www.micmacglobal.com