Upload
ngongoc
View
217
Download
0
Embed Size (px)
Citation preview
1
Information Society Strategic Program
Electronic Government Action Plan
Improving Governance and Service Delivery through E-Government:
the Case of Cape Verde
2
Information Society Strategic Program
Electronic Government Action Plan
AGENDA
1- Information Society Development Strategy2- Electronic Government Initiatives
3
Information Society Strategic Program
Electronic Government Action Plan
Indicadores de Desenvolvimento Humano
C. Verde Maurícias Seicheles
Índice Desenvolvimento Humano 105 64 35
PIB per capita (PPP US$) 5,000 10,810 18,232
PIB per capita rank 93 49 33
População 470 000 1 200 000 80 000
Taxa de Urbanização 56 % 43 % 50 %
Exportação bens e serviços/PIB 30,1 % 60,7 % 78,2 %
Importação de bens e serviços/PIB 65,1 % 56,9 % 80,9 %
Indústria/PIB 16,4 % 31,1 % 30 %
Serviços/PIB 72,8 % 61,9 % 67,1 %
4
Information Society Strategic Program
Electronic Government Action Plan
PresentationInformation Society Strategic Program (ISSP) and
Electronic Government Action Plan (EGAP)
5
Information Society Strategic Program
Electronic Government Action Plan
The Information Society Strategic Program (ISSP) encapsulates de Electronic Government Action Plan (EGAP). Both constitute the reference documents for ICT in Cape Verde.
6
Information Society Strategic Program
Electronic Government Action Plan
The Information Society Strategic Program (ISSP) and the Electronic Government Action Plan (EGAP) adopt a framework based on the strategic goals of Cape Verde, on the relevant international experience, on previous efforts and on budget limitations.
InformationSociety Strategic
Program
DevelopmentStrategy
IS InternationalFramework
NationalDocuments on
the IS
National Budget
Medium-TermExpenditureFramework
Multi-lateraland Bi-Lateral
Financing
Strategic Guidelinesfor the IS
National Forumon the IS
Evaluation Status Report on ICT
UN NationalReport on Human
Development
WSIS
AISI
Internationaland National IS
Programs
StrategicDevelopmentObjectives
(GOP)
NationalDevelopment
Plan
PovertyReduction and
CompetitivenessProgram
GovernmentProgram
SectoralStrategic Plans
BudgetFramework
InformationSociety Strategic
Program
DevelopmentStrategy
IS InternationalFramework
NationalDocuments on
the IS
National Budget
Medium-TermExpenditureFramework
Multi-lateraland Bi-Lateral
Financing
Strategic Guidelinesfor the IS
National Forumon the IS
Evaluation Status Report on ICT
UN NationalReport on Human
Development
WSIS
AISI
Internationaland National IS
Programs
StrategicDevelopmentObjectives
(GOP)
NationalDevelopment
Plan
PovertyReduction and
CompetitivenessProgram
GovernmentProgram
SectoralStrategic Plans
BudgetFramework
7
Information Society Strategic Program
Electronic Government Action PlanStrong political will to promote ICT;Strategic and operational dedicated institution (NOSi, CIISI);Practice of good governance recognised internationally; Existing National technological infrastructure;Government communications network;High number of applications developed for public administration; Tele-density index above African average.
StrengthsCape Verdeans around the World;Relationships with relevant markets and decision centres: EU, USA, Portugal, West Africa;Ongoing projects have built high level of mobilization; Positive record facilitates international financing;Young population, receptive to digital culture.
Opportunities
High cost of telecommunications; Lack of financing capacity for ICT projects;Insularity makes it difficult to build infrastructure & create sustainable markets;Economic structure based on micro-businesses with low investment capacity; Weak service provision market (Infrastructure & Demand);Lack of broad band services; Underdeveloped legal framework regarding ICT and lack of competition in the telecommunication sector;Lack of policy and practice for attracting foreign investment in ICT; Weak digital culture in public administration; Low levels of digital literacy; Lack of trained professionals.
WeaknessesRegulatory environment still maturing;Balance between private service providers and state-owned dedicated institution; Different levels of digital readiness in each island may increase digital divide; Low levels of entrepreneurship may reduce the development of new ICT companies;Lack of awareness and knowledge in ICT bytraditional sectors.
Threats
8
Information Society Strategic Program
Electronic Government Action Plan
Cape Verde’s Goals for E-Governance
World Average(0,41)
Cape Verde has a good potential to move up fast in the United Nations world rank of e-Government Readiness, by acting decisively on the webization component.
Source: Adaptation of Global E-Government Readiness Report 2004, United Nations
Objective:• Overcome world average• Rank among African leaders• Get closer to Europe
0,88
0,59
0,46 0,460,41 0,41
0,34 0,32 0,300,25
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
0,80
0,90
1,00
North
Amer
ica
Euro
pe
Sout
han
dEa
ster
nAs
ia
Sout
han
dCe
ntra
l Am
erica
Carib
bean
Wes
tern
Asia
Cape
Ver
de
Sout
han
dCe
ntra
l Asia
Ocean
ia
Afric
aObjective:
• Overcome world average• Rank among African leaders• Get closer to Europe
African Average(0,25)
World Average(0,41)
Objective:• Overcome world average• Rank among African leaders• Get closer to Europe
0,88
0,59
0,46 0,460,41 0,41
0,34 0,32 0,300,25
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
0,80
0,90
1,00
North
Amer
ica
Euro
pe
Sout
han
dEa
ster
nAs
ia
Sout
han
dCe
ntra
l Am
erica
Carib
bean
Wes
tern
Asia
Cape
Ver
de
Sout
han
dCe
ntra
l Asia
Ocean
ia
Afric
aObjective:
• Overcome world average• Rank among African leaders• Get closer to Europe
0,88
0,59
0,46 0,460,41 0,41
0,34 0,32 0,300,25
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
0,80
0,90
1,00
North
Amer
ica
Euro
pe
Sout
han
dEa
ster
nAs
ia
Sout
han
dCe
ntra
l Am
erica
Carib
bean
Wes
tern
Asia
Cape
Ver
de
Sout
han
dCe
ntra
l Asia
Ocean
ia
Afric
a0,88
0,59
0,46 0,460,41 0,41
0,34 0,32 0,300,25
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
0,80
0,90
1,00
North
Amer
ica
Euro
pe
Sout
han
dEa
ster
nAs
ia
Sout
han
dCe
ntra
l Am
erica
Carib
bean
Wes
tern
Asia
Cape
Ver
de
Sout
han
dCe
ntra
l Asia
Ocean
ia
Afric
aObjective:
• Overcome world average• Rank among African leaders• Get closer to Europe
African Average(0,25)
9
Information Society Strategic Program
Electronic Government Action Plan
E-Government Readiness Index Desagregado – Cabo Verde em África
Fonte: Adaptação do Global E-Government Readiness Report 2004 das Nações Unidas
0,51
0,34
0,06
0,54
0,18
0,01
0,17
0,08
0,01
0,800,77
0,17
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
0,80
0,90
Maurícias Cabo Verde Niger
ÍndiceGlobal Webização Infraestruturas de Telecomunicações Capital Humano
10
Information Society Strategic Program
Electronic Government Action Plan
The Information Society Strategic Program and the Electronic Government Action Plan will allow Cape Verde to leap-frog development and to reinforce national cohesion.
Themes That Provide a Framework to ISSP and IGAP
Development Themes
1. Promote good governance
2. Promote economic competitiveness
3. Develop and enhance human capital
4. Develop infrastructure and planning
5. Improve the social welfare system
Themes for the Information Society Consolidation
6. Create a stimulating environment
7. Create the supporting organizational architecture
8. Guarantee sustainable financing
9. Develop a consistent monitoring system
11
Information Society Strategic Program
Electronic Government Action Plan
The ISSP is based on seven ICT vectors, subsequently sub-divided into nine pillars of intervention.
External FactorsExternal Factors
7. Organizational and Financial Architecture7. Organizational and Financial Architecture
6. Enabling Environment: Regulatory, Legal, Fiscal
6. Enabling Environment: Regulatory, Legal, Fiscal
1. Connectivity/ Accessibility
5. New Competences
Contents, Applications, Services
2. ElectronicGovernment
3. Digital Economy
4. Social Interventions
12
Information Society Strategic Program
Electronic Government Action Plan
The Information Society Strategic Program contains precise objectives.
• Provide Access for All:
• Basic infrastructure and national cohesion;
• Increase connectivity and universal presence;
• Bring Government Closer to Citizens:
• Widely accessible interactive quality public services;
• Improve efficiency, effectiveness and transparency in Public Administration;
• Create New Business Opportunities – a more dynamic economy, increasingly integrated within the global economy, overcoming the limitations of insularity:
• Improve competitiveness through ICT;
• Develop a dynamic ICT sector capable of generating taxes and jobs;
• Increase the Quality of Life – social interventions to combat poverty and reinforce solidarity:
• Promote women’s involvement in ICT;
• Support environmental and food balance;
• Build New Competences:
• Train Cape Verdeans on ICT;
• Modernize the education system through ICT.
13
Information Society Strategic Program
Electronic Government Action PlanPillar 1
Provide Access for All
Pillar 2
Bring Government Closer to Citizens
Pillar 3
Create New Economic Opportunities
Pillar 4
Increase the Quality of Life
Pillar 5
Build New Competences
A country digitally connected and linked to the rest of the world, promoting massified access of all citizens to the information and communication services and universal presence
Client oriented quality public services, based on interactive online and multiplatform availability
A dynamic economy fully integrated within the worldwide economy, with efficient and automated businesses well integrated in the new information age
A more efficient social system capable of ensuring food security, a protected ecosystem and promoting increased women’s involvement
Human capital with the necessary capacity to face the Information Society’s new challenges and meet the country’s development needs
Axis 1.1.
Development of Communications Infrastructures
Axis 2.1.
Interactive Public Services
Axis 3.1.
Improve the Competitiveness of Economy and Businesses
Axis 4.1.
Food Security
Axis 5.1.
ICTs in Schools
Axis 1.2.
Promotion of Accessibility and Digital Cohesion
Axis 2.2.
Electronic Democracy
Axis 3.2.
Stimulation of the Electronic Business
Axis 4.2.
Environmental Management and Spatial Planning
Axis 5.2.
ICTs in Higher Education
Axis 1.3.
Universal Presence
Axis 2.3.
Efficient Public Administration
Axis 3.3.
Promotion of New Business Opportunities
Axis 4.3.
Women in Society
Axis 5.3.
ICTs in Civil Society
Axis 2.4.
Health for All
Axis 2.5.
Qualification of the Public Administration Human Resources
Axis 2.6.
Technological Capacity
Anchor Projects Anchor Projects Anchor Projects Anchor Projects Anchor Projects
National Initiative for Accessibility and Broadband (INABL)
Citizen’s Portal ICTs in the Business Environment
Information System for Food Security
Equipping Primary and Secondary Schools with ICTs
Internet Access Massification Program
“Public Administration Online” Program
Internet in the Business Environment
Geomatics Plan for Cape Verde
Virtual Campuses
Citizen’s Electronic ID Number
Strategic Study on the Development of an ICT Cluster
Environmental Information System
Knowledge Portal
Modernization of Public Administration Back-Office Processes
Financing Program for New ICT Businesses
Environmental Observation and Monitoring System
National e-Learning Platform
Presential Electronic Voting Pilot Project
Incubation Centres and Cyberpark
Financing Program for Telecentres and ICT Businesses owned and managed by Women
Certified Training in ICTs
Implementation and Consolidation of the National System for Digital Credentiation and Certification
Integrated Financial and Budgetary Management System
(Cont.)
A country digitally connected, with wide access by all its citizens to information and services.
Pillar 1Provide Access for All
Interactive and transactional quality public services, client-oriented, available on-line.
Pillar 2Bring Government Closer to Citizens
A dynamic economy, duly integrated in the global economy, with efficient businesses, fully automated and networked.
Pillar 3Create New Business Opportunities
A more efficient social system, food security, protected ecosystem and a more active presence of women in ICT.
Pillar 4Increase the Quality of Life
Human capital with capacity to respond to the new challenges of the Information Society.
Pillar 5Build New Competences
14
Information Society Strategic Program
Electronic Government Action PlanPillar 6 Promote a Stimulating Environment
A stimulating environment that automatically promotes the universal access and use of ICTs at affordable prices, the accelerated growth of the ICT sector and the Information Society’s sustainability
Axis 6.1.
Definition and Approval of New Policies
Axis 6.2.
Creation of an Agile and Progressive Regulatory Framework
Axis 6.3.
Modernization of the Legal Framework
Axis 6.4.
Creation of Incentives for the Development of ICTs
Anchor Projects
Renegotiation of the Telecommunications Concession Reinforcement of the Regulatory Framework ICT Legislation Updating Program
Pillar 7 Reinforce Leadership
An agile, participative and highly operational institutional framework capable of promoting sustainable efforts towards the development of the Information Society in Cape Verde
Axis 7.1.
Strong Political Support
Axis 7.2.
Centralized Strategic and Operational Coordination
Axis 7.3.
Reinforce the central, sectoral, intra-ministerial and local capacities
Axis 7.4.
Adoption of a Stakeholders Strategy
Axis 7.5.
High Communication and Reporting Level
Axis 7.6.
Promotion of Sustainable Financing
Anchor Projects
Creation of an Entity Responsible for the Coordination of the Information Society in Cape Verde
Setting up of the Partnership for the Information Society
Training Plan for the Central and Local Public Administration and for the Partnership
Holding of Forum II on ICTs in Cape Verde dedicated to the Information Society Strategic Program
Pillar 8 Invest to Grow
A formal and agile financing system capable of ensuring a seamless implementation of the ISSP, contributing to achieve higher levels of sustainability in the long term
Axis 8.1.
Building Financing Capacity
Axis 8.2.
Financing Management and Allocation Policies
Anchor Projects
Implementation of the ISSP Financing Fund ISSP Road-show for Fund Raising
Pillar 9 Measure to Develop
An Integrated Observation System to monitor the progress of the ISSP measures and actions and their impact, enabling support to political, strategic and operational decision-making and fostering transparency and credible action
Axis 9.1.
Organizational and Operational Capacity Building
Axis 9.2.
Integrated Observation System Design
Axis 9.3.
Promotion and Dissemination of Information
Anchor Projects
Creation of an Information Society Observatory Building of the Base Model for the Evaluation of the Information Society Development Indicators
A stimulating environment automatically promoting access and broad utilization of ICT at low prices, growth of ICT sector and sustainable development of the Information Society.
Pillar 6Promote a Stimulating Environment
An institutional framework capable of supporting efforts to develop a sustainable Information Society.
Pillar 7Reinforce Leadership
A formal and agile financial system capable of ensuring a seamless implementation of the ISSP.
Pillar 8Invest to Grow
An integrated observation system capable of evaluating the implementation of the ISSP and of its impacts, allowing for better decision-making, transparency and credible action.
Pilar 9Measure to Develop
15
Information Society Strategic Program
Electronic Government Action Plan
The estimated investment associated with the implementation of the ISSP is 68.290 Millions Euros, over 5 years, that is, 14 Million Euros per year, or 3.8% of the National Budget (2006).
Action Pillars Value(‘000 €)
Pillar 1. Provide Access for All 13.400
Pillar 2. Bring Government Closer to Citizens
28.390
Pillar 3. Create New Business Opportunities 10.400
Pillar 4. Increase the Quality of Life 4.400
Pillar 5. Build New Competences 8.350
Pillar 6. Promote a stimulating environment 850
Pillar 7. Reinforce leadership 1.100
Pillar 8. Invest to grow 500
Pillar 9. Mesure to develop 900
Total ISSP 68.290
10%
23%
8%3%6%13%
17%
7%13%
Pilar 1. Acessibilidade para Todos
Pilar 2. Governação Mais Próxima dos Cidadãos
Pilar 3. Novas Oport unidades Económicas
Pilar 4. Increment o da Qualidade de Vida
Pilar 5. Capacit ar para Inovar
Pilar 6. Um Cont ext o Est imulant e
Pilar 7. Liderança na Acção
Pilar 8. Invest ir para Crescer
Pilar 9. Medir para Desenvolver
82 Projects/Activities
16
Information Society Strategic Program
Electronic Government Action Plan
The Electronic Government Action Plan is encapsulated by the Information Society Strategic Program.
External FactorsExternal Factors
7. Organizational and Financial Architecture7. Organizational and Financial Architecture
6. Enabling Environment: Regulatory, Legal, Fiscal
6. Enabling Environment: Regulatory, Legal, Fiscal
1. Connectivity/ Accessibility
5. New Competences
Contents, Applications, Services
2. ElectronicGovernment
3. Digital Economy
4. Social Interventions
3. Efficient Public Administration
1. Public Services2. ElectronicDemocracy
5. HR Qualification
6. Technological Capacity
4. Health for All
17
Information Society Strategic Program
Electronic Government Action Plan
The Electronic Government Action Plan is focused on six action’s axes.
A Government Closer to Citizens
A Government Closer to Citizens
Axis 6
Technological Capacity
Axis 1
Interactive Public Services
Axis 2
Electronic
Democracy
Axis 3
Efficient Public
Administration
Axis 4
Health for All
Axis 5
Qualification of PA Human
Resources
18
Information Society Strategic Program
Electronic Government Action Plan
The Electronic Government Action Plan contains 22 anchor projects, distributed by the six axes.
1.Citizen’s Portal
1.Citizen’s Portal
2.Public
AdministrationOnline
2.Public
AdministrationOnline
4.Modernizationof Back-office
Services
4.Modernizationof Back-office
Services
3. Citizen’s
Electronic ID
3. Citizen’s
Electronic ID
I – Interactive Public Services II – Electronic Democracy
14.Telemedicine
Program
14.Telemedicine
Program
IV – Health for All
III – Efficient Public Administration
5.Electronic
Vote
5.Electronic
Vote
6.National
System ofAuthent. AndCertification
6.National
System ofAuthent. AndCertification
9.Registry and
NotaryManagement
System
9.Registry and
NotaryManagement
System
7.IntegratedBudgetary
ManagementSystem
7.IntegratedBudgetary
ManagementSystem
8.State
Revenues
8.State
Revenues
10.Electronic
PublicPurchases
10.Electronic
PublicPurchases
12. Health
InformationSystem
12. Health
InformationSystem
13. Sanitary
InformationSystem
13. Sanitary
InformationSystem
11. Health Portal
11. Health Portal
18.Public Admin.
And Civil Servant’s
Portal
18.Public Admin.
And Civil Servant’s
Portal
V – Qualification of PA Human Resources
16.Training
Program for the Local
Public Admin.
16.Training
Program for the Local
Public Admin.
17.Human
ResourcesManagement
17.Human
ResourcesManagement
15.Training
Program for the Central
Public Admin.
15.Training
Program for the Central
Public Admin.
22.Optimization
of PublicAdmin.
Software
22.Optimization
of PublicAdmin.
Software
VI – Technological Capacity
20.Data
Warehouse
20.Data
Warehouse
21.Equipping
Central andLocal Public
Admin.
21.Equipping
Central andLocal Public
Admin.
19.Government’
s Network(Expansion and
Consolid.)
19.Government’
s Network(Expansion and
Consolid.)
Promote a StimulatingContext
Create NewEconomicOpportunities
Increase theQuality of Life
Build NewCompetences
ReinforceLeadership
19
Information Society Strategic Program
Electronic Government Action Plan
Axes of Action Value (‘000 €)
Axis 1. Interactive Public Services 4.700
Axis 2. Electronic Democracy 1.060
Axis 3. Efficient Public Administration 7.730
Axis 4. Health for All 4.180
Axis 5. Qualification of the Public Administration Human Resources
1.650
Axis 6. Technological Capacity 9.070
Total EGAP 28.390
The estimated investment over five (5) years is 23,66 Million Euros, representing 46% of the Information Society Strategic Program and an annual investment of 4,7 Million euros.
17%
4%
27%
15%6%
31%
Eixo 1. Serviços Públicos Interactivos Eixo 2. Democracia Electrónica
Eixo 3.Administração Pública Eficiente Eixo 4. Saúde para Todos
Eixo 5. Qualif icação dos Recursos Humanos Eixo 6. Capacidade Tecnológica
71 Projects/Activities
20
Information Society Strategic Program
Electronic Government Action Plan
The success of the efforts towards the development of an Information Society and Electronic Government in Cape Verde require a structural approach.
Critical Success Factors:
• Participation and commitment of key
players
• Awareness of key decision makers and
society
• Alignment with the national strategic plan
and national budget
• Guarantee of financing and reinforcement
of organizational capacity
• Constitution of a Steering dedicated
exclusively to the implementation of both
plans
Strongpoliticalsupport
Widespreadsocial
participation
Organizationalarchitecture
Sustainablefinancing
Base for the Sustainability of Results
21
Information Society Strategic Program
Electronic Government Action Plan
E-GOV
Contents
Nationalnetwork
State of theArt IT
E-Gov Initiatives
22
Information Society Strategic Program
Electronic Government Action Plan
Other Systems
Saude
Educação SIM
Eleitoral
Registos
IFMIS
GIS
CA
BO
VE
RD
E D
IGIT
AL
ISSAT Certified
IGIS-Integrated Government Information System
IDE
NTI
FIC
ATI
ON
& A
UTH
EN
TIC
ATI
ON
ELE
CTR
ON
IC P
AY
ME
NT
SY
STE
MS
Sustentability
Accountability Transparency
Integration
Secu
rity
23
Information Society Strategic Program
Electronic Government Action PlanInformation Technology Infrastructure
Security
App. Data Bases
Sistems
Communication
Network Management
LINUX
Nation wide Harmonization
24
Information Society Strategic Program
Electronic Government Action PlanVoip Project
Content Switching (SIP) Central Network
InternetPortugal
Embassy
PBX
PSTN
Government Directory
LDAP Server
195.91.160.4Media Gateway
Ministry FinanceToll GW
Local PSTN
HR Collaboration
PBX
Media Gateway
Ministry Health
Local PSTN
Technological convergence
25
Information Society Strategic Program
Electronic Government Action Plan
More than 50 sites developed and published
26
Information Society Strategic Program
Electronic Government Action PlanWWW – The Highway
• Web Oriented Access (n tier Architecture)• PKI Infrastructure
27
Information Society Strategic Program
Electronic Government Action PlanNational Network
• On-Line Institutions– Presidencia da
Republica– Assembleia
Nacional– Supremo Tribunal– Todos os
Ministérios• Municipalities:
– Sal, S. Vicente, Praia
– ProjectoMunicipios Interior de Santiago
• Institutes
3.000 Computers in 20.000
Public servants
10.000Computers
by 2010
28
Information Society Strategic Program
Electronic Government Action PlanCommunication Infrastructure
Completely managed by NOSI
29
Information Society Strategic Program
Electronic Government Action Plan
Mt. Tchota
INIDA
S.D
Min Fin –NOSI
Sta. Cruz
Assomada
Fixed Wireless
30
Information Society Strategic Program
Electronic Government Action PlanFiber Optic Infrastructure
ATLANTIS IIIntercontinantal Fiber Optic
NetworkSouth America
Europe
31
Information Society Strategic Program
Electronic Government Action PlanNetwork centrally managed
• 500 nós– Monitorização– Estatísticas– Ver em acção.
• 150 Dispositivos– Routers, Switch, APs,
Radios
32
Information Society Strategic Program
Electronic Government Action PlanSIGOF Architecture – Central & Local Gvt
E-Budget executionReceitasPagamentosFluxos de Empréstimos e doações
E-treasury
E-Accounting (central)Registo de Transacções
e Balanços
Gestão do Orçamentoe relatórios
PrevisõesMacro-
económicasSistema de
Informação de suporte
Central Bank
E-Revenue
E-AuditingE-Accounting
Sectors
E-Debt
E-Human Resource Mgt
Nucleo das Funções da Gestão Financeira
E-Procurement
Sistema de Preparação do Orçamento
QuadroDespesas médioprazo (QDMP)
Orçamentosanuais
Preparaçãodo
orçamentosectorial
Definiçãode
Limites
Budget ApprovalE-Loan Sist. Inf. para
gestão de financiamentos
doações e Participações
E-Monitoring and Evaluation
33
Information Society Strategic Program
Electronic Government Action PlanSIGOF CYCLE
Fiscalplanning &
management
Budgetpreparation &
enactment
Budget execution –
revenue raising,
expenditure, loans
Transactionaccounting,
recording and reporting
Externalaudit and external review
Information feedback
Costs NOSI implementation
• Financial cost – US$ 5m• Time and effort – 7 years
34
Information Society Strategic Program
Electronic Government Action PlanBudget Preparation
Introdução Plafond (DGO)
Introdução proposta (Ministérios)
Plafond Macro
Negociação e Homologação
Publicação de Mapase Intranet
35
Information Society Strategic Program
Electronic Government Action PlanBudget Execution
Srv1
Srv1
Srv1
Srv1
Accounting Treasury Central Bank
Doc’s manual
expedition
Paper responseUnefective archiving
Doc’s manual
expedition
PaperPayment
order
Inline Agencies
36
Information Society Strategic Program
Electronic Government Action PlanBudget Execution
Autortiza
Liquida
Cabimenta
Paga
Compensa
FinancialController
37
Information Society Strategic Program
Electronic Government Action PlanPaper free Execution
Srv1
Srv1
Srv1
Srv1
Accounting Treasury CentralBank
ElectronicRelationshipE-Archive
Phisical Archive
Document imaging availabeE-Doc´s
38
Information Society Strategic Program
Electronic Government Action PlanDGCI – Tax Database
39
Information Society Strategic Program
Electronic Government Action PlanDGCI / Police– Tax Database
40
Information Society Strategic Program
Electronic Government Action PlanDGCI – Tax Database
41
Information Society Strategic Program
Electronic Government Action PlanReporting
42
Information Society Strategic Program
Electronic Government Action PlanHuman Resources
• Administrative management• Servants E-File• Salaries• Budget Integration• TAX Integration• Social Security Integration
Meter imagens dos RH e salarios
43
Information Society Strategic Program
Electronic Government Action Plan
SNIACSistema Nacional de Identificação e Autenticação Civil
CNICartão Nacional de Identidade
Modelo de Recenseamento
SGMServiço de Gestão da Mobilidade
44
Information Society Strategic Program
Electronic Government Action PlanCartão Nacional de Identidade
CNI
Facilitar a vida dos cidadãos, através da agregaçãofísica de vários cartões (cartão federador);
Garantir maior segurança na identificação do cidadão
Instrumento fundamental para o Sistema Nacional de Identificação e Autenticação Nacional
Alinhar o sistema de identificação civil dos cidadãos nacionais com as recomendações Internacionais e harmonizar com as melhores práticas
Potenciar o uso dos serviços electrónicos, com recurso a meios de autenticação e assinatura digital
Contribuir para a melhoria da prestação dos serviços públicos, alinhando a modernização organizacional e a tecnológica
Racionalizar recursos, meios e custos para o Estado, para os cidadãos e para as empresas
Potenciar a competitividade nacional por via da reengenharia e da simplificação de processos e procedimentos
Viabilizar a criação de novos paradigmas para a prestação de serviços públicos
45
Information Society Strategic Program
Electronic Government Action PlanBiometria
46
Information Society Strategic Program
Electronic Government Action Plan
47
Information Society Strategic Program
Electronic Government Action PlanModelo Actual de Atendimento
• Múltiplos Atendimentos
• Repetição de formulários
• Pouca consistência
• Duplicação de esforços
• Perda de tempo
Registos
Impostos
Município
Comércio
Industria
ServiçosPúblicos
Turismo
Criar umaempresa?
48
Information Society Strategic Program
Electronic Government Action Plan
• Múltiplos Atendimentos
• Repetição de formulários
• Pouca consistência
• Duplicação de esforços
• Perda de tempo
Registos
Impostos
Município
Comércio
Industria
ServiçosPúblicos
Turismo
w w w
SA
SA
SS
BROKER
Modelo Actual de Atendimento
49
Information Society Strategic Program
Electronic Government Action PlanHouse of the Citizen – A new paradigm
50
Information Society Strategic Program
Electronic Government Action PlanOne Stop Shop
51
Information Society Strategic Program
Electronic Government Action Plan
52
Information Society Strategic Program
Electronic Government Action Plan
53
Information Society Strategic Program
Electronic Government Action PlanAcesso ao domínio Privado
54
Information Society Strategic Program
Electronic Government Action Plan
55
Information Society Strategic Program
Electronic Government Action PlanIntegration – the main factor
56
Information Society Strategic Program
Electronic Government Action Planthe commitment
57
Information Society Strategic Program
Electronic Government Action Plan
58
Information Society Strategic Program
Electronic Government Action Plan
59
Information Society Strategic Program
Electronic Government Action Plan
60
Information Society Strategic Program
Electronic Government Action Plan
61
Information Society Strategic Program
Electronic Government Action PlanE-Citizen
62
Information Society Strategic Program
Electronic Government Action Plan
63
Information Society Strategic Program
Electronic Government Action Plan
64
Information Society Strategic Program
Electronic Government Action Plan
65
Information Society Strategic Program
Electronic Government Action Plan
Our Opportunity
Net. Inf.
Communications
Operating Systems
Data BasesInformation Systems
Departments
Front Offices
Cabo Verde + advanced cty’s
66
Information Society Strategic Program
Electronic Government Action PlanE-Collaboration
67
Information Society Strategic Program
Electronic Government Action Plan
Improving Governance and Service Delivery through E-Government:
the Case of Cape Verde
Thank You