IMPROVING CUSTOMER VALUE WITHIN THE SUPPLY CHAIN

THE IMPACT OF CONTAINER TRACKING SYSTEMS

By Govardhan Rajayogam1st of October 2009

PRESENTATION OUTLINE The Industry Today

The Intent of Tracking Containers

Container Tracking Systems

How Container Tracking Improves the Industry

Focusing on Customer Value

Final Thoughts

Supply Chain Example

THE INDUSTRY TODAY

Trade has elevated in recent years Increased risk International trade largely dependant on

containers Competitive Chains

THE PURPOSE OF TRACKING CONTAINERS

Sharpen the visibility in the supply chain Improve availability of accurate real time

information Enhance security Facilitating the collaborative network Supporting the plans Reduces insurance costs Offering value to customers

CONTAINER TRACKING SYSTEMS

Influence of Technology EDI (Electronic Data Interchange) RFID (Radio Frequency Identification) GPS (Global Positioning System) GNSS (Global Navigation Satellites System) Wi-Fi (Wireless Fidelity)

HOW CONTAINER TRACKING IMPROVES THE INDUSTRY

Cuts costs Provides real time information Increased visibility & service reliability Improved Efficiencies Reduces unnecessary emissions to the

environment Better Inventory Management Refined security

TRACKING CONTAINERS FOCUSING ON CUSTOMER VALUE

Receiving the right products Better Communication Accessible data Reliable service

FINAL THOUGHTS

Improves the processes/ performance Good Relationships Efficient/ Effective Satisfaction

THANK YOUANY QUESTIONS ?