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Improvements in Improvements in Productivity/Assessment Productivity/Assessment Numbers Numbers without a negative impact on without a negative impact on quality quality The experience of Wrightington The experience of Wrightington Mobility Centre Mobility Centre

Improvements in Productivity/Assessment Numbers without a negative impact on quality

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Improvements in Productivity/Assessment Numbers without a negative impact on quality The experience of Wrightington Mobility Centre Forum of Mobility Centres Open Meeting 8 th June 2011. Objectives We needed to -. increase our numbers to bring down waiting times and increase our activity - PowerPoint PPT Presentation

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Page 1: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Improvements in Improvements in Productivity/Assessment Productivity/Assessment

NumbersNumberswithout a negative impact on without a negative impact on

qualityquality

The experience of Wrightington Mobility CentreThe experience of Wrightington Mobility Centre

Forum of Mobility Centres Open Meeting 8Forum of Mobility Centres Open Meeting 8thth June 2011 June 2011

Page 2: Improvements in Productivity/Assessment Numbers without a negative impact on quality

• increase our numbers to increase our numbers to bring down waiting times bring down waiting times and increase our activityand increase our activity

• tailor this to the way we tailor this to the way we workwork

Objectives Objectives

We needed to - We needed to -

Page 3: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Available staffAvailable staff

• OTs 2 x 0.89 + 1 x 0.78wte = 2.56 wteOTs 2 x 0.89 + 1 x 0.78wte = 2.56 wte

• 2 x full time ADIs2 x full time ADIs

• Me to plug the gapsMe to plug the gaps

Page 4: Improvements in Productivity/Assessment Numbers without a negative impact on quality

This required a major balancing actThis required a major balancing act

Page 5: Improvements in Productivity/Assessment Numbers without a negative impact on quality

OT

ADI

Wrightington strongly believes in Wrightington strongly believes in the value of two person the value of two person

assessmentsassessments

Page 6: Improvements in Productivity/Assessment Numbers without a negative impact on quality

• Part time staffPart time staff

• Demands of the NHSDemands of the NHS

• Annual leaveAnnual leave

• Training/studyTraining/study

• SicknessSickness

Equates to 42/52 weeks of Equates to 42/52 weeks of productivityproductivity

per personper person

Considerations…….Considerations…….

Page 7: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Actions Actions

• Decided on what was a reasonable Decided on what was a reasonable amount of assessments for each OT to amount of assessments for each OT to dodo

• 1 assessment = 4.75 hours of OT time1 assessment = 4.75 hours of OT time

• Review of the report writing processReview of the report writing process

• Everyone signed up to this pattern of Everyone signed up to this pattern of workingworking

Page 8: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Wrightington Mobility Centre Application Screening Form

Category Assessment type 1 Ability - no physical problems eg dementia 2 Adaptations – predictable eg stroke, amputee 3 Adaptations – complex eg MS 4 High tech

Date of Screening

Who completed this screening

Does the client have driving entitlement

Yes / No

Type of license Full Provisional PDAL Section 88 cover No license

Have DVLA been informed Yes / No

Has the client consented to this assessment

Yes / No

Client considered suitable for assessment

Yes / No

Further information required (if so what is this )

Code for assessment (see above)

1 2 3 4

Suitable for Tyldesley (consider geographical location and type of assessment ie 1 and 2 only)

Yes / No

Times client is available for assessment

Monday / Tuesday / Wednesday / Thursday / Friday / Any day am / pm

Page 9: Improvements in Productivity/Assessment Numbers without a negative impact on quality

CategoryCategory Assessment typeAssessment type

11 Ability - no physical problems eg Ability - no physical problems eg dementiadementia

22 Adaptations – predictable eg stroke, Adaptations – predictable eg stroke, amputeeamputee

33 Adaptations – complex eg MSAdaptations – complex eg MS

44 High tech High tech

Page 10: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Plan A – One ADI available – assessments available up toPlan A – One ADI available – assessments available up to 17 17

Driving AssessmentsDriving Assessments

Monday Tuesday Wednesday Thursday Friday

Wrightington

Wrightington

Wrightington

Tyldesley Wrightington

9 Cat 1or 2OT1

9 Cat 1, 2 or 3OT1

9 Cat 1or 2OT1

9 Cat 1or 2OT2

9 Cat 1, 2 or 3OT2

12 Cat 1or 2OT2

1 Cat 1, 2 or 3OT1

12 Cat 1or 2OT2

12 Cat 1or 2OT2

pm ScreeningTuition

2.30 Cat 1 or 2OT1

Cat 1 or 2OT1

2.30 Cat 1or 2OT3

Passenger AssessmentsPassenger Assessments

Tuesday Wednesday

Friday

am OT3 OT3 OT3

pm OT3 OT3

Page 11: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Plan B – Two ADIs available – assessments available up to 21Plan B – Two ADIs available – assessments available up to 21

MondayMonday TuesdayTuesday WednesdayWednesday ThursdayThursday FridayFriday

WrightingtonWrightington WrightingtonWrightington WrightingtonWrightington WrightingtonWrightington

9.309.30 2 2 assessmentsassessmentsOT 1 and 2OT 1 and 2

9.309.30 2 2 assessmentsassessmentsOT 1 and 3OT 1 and 3

1010 2 2 assessmentsassessmentsOT 1 and 2OT 1 and 2

99

9.309.30

TyldesleyTyldesleyOT 3OT 3WrightingtoWrightingtonnOT 1OT 1

9.39.300

2 assessments2 assessmentsOT 2 and 3OT 2 and 3

11 2 2 assessmentsassessmentsOT 1 and 2OT 1 and 2

11 2 2 assessmentsassessmentsOT 1 and 3OT 1 and 3

1.301.30 2 2 assessmentsassessmentsOT 1 and 2OT 1 and 2

1212

11

TyldesleyTyldesleyOT3OT3WrightingtoWrightingtonnOT 2OT 2

pmpm ScreeningScreeningTuitionTuition

2.302.30 TyldesleyTyldesleyOT 3OT 3

WednesdayWednesdayPassengersPassengers

amam OT 3OT 3

pmpm OT 3OT 3

Driving AssessmentsDriving Assessments

Page 12: Improvements in Productivity/Assessment Numbers without a negative impact on quality

Job Done?Job Done?

(If only it was that simple………)(If only it was that simple………)

Page 13: Improvements in Productivity/Assessment Numbers without a negative impact on quality