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Importante: Si usted tiene alguna pregunta sobre este informe favor de llamar a Lee County Utilities al 239.533.8181

Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

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Page 1: Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

Importante: Si usted tiene alguna pregunta sobre este

informe favor de llamar a Lee County Utilities al 239.533.8181

Page 2: Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

I N T R O D U C T I O N We are pleased to present a summary of the quality of the water provided to you,

our customers, during 2010. This report is designed to inform you about the quality

water and services we deliver every day. Lee County Utilities is committed to

providing the safest and most reliable water supply possible. The Safe Drinking

Water Act (SDWA) requires that utilities issue this annual Consumer Confidence

Report in addition to other notices that may be required by law. We believe that

informed consumers are our best allies in maintaining drinking water excellence.

Lee County Utilities routinely monitors for contaminants in your drinking water

according to federal and state laws, rules and regulations. LCU collects water

samples and conducts water quality tests using the certified laboratories of the

Lee County Department of Health and the Lee County Environmental Laboratory

to ensure that the public water supply is safe for human consumption. Except

where indicated otherwise, this report is based on the results of our monitoring

for the period of January 1, 2010 to December 31, 2010. Data obtained before

January 1, 2010 and presented in the report are from the most recent testing

done in accordance with the laws, rules, and regulations.

The U.S. Environmental Protection Agency (EPA) requires monitoring of over 80

drinking water contaminants. Those contaminants listed throughout the tables

are the only contaminants detected in your drinking water. The state allows us

to monitor for some contaminants less than once per year because the concentrations

of these contaminants do not change frequently. Some of our data, though

representative, are more than one year old.

A N I M P O R TA N T W O R D A B O U T L E A D If present, elevated levels of lead can cause serious health problems, especially

for pregnant women and young children. Lead in drinking water is primarily

from materials and components associated with service lines and home plumbing.

Lee County Utilities is responsible for providing high quality drinking water, but

cannot control the variety of materials used in plumbing components. When

your water has been sitting for several hours, you can minimize the potential for

lead exposure by flushing your tap for 30 seconds to 2 minutes before using

water for drinking or cooking. If you are concerned about lead in your water,

you may wish to have your water tested. Information on lead in drinking water,

testing methods, and steps you can take to minimize exposure is available from

the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

Lead in drinking water is rarely the sole cause of lead poisoning, but

it can add to a person’s total lead exposure. All potential sources of

lead in the household should be identified and

removed, replaced or reduced.

U N R E G U L AT E D CO N TA M I N A N T S Lee County Utilities has been monitoring for unregulated

contaminants (UCs) as part of a study to help the U.S.

Environmental Protection Agency (EPA) determine the

occurrence in drinking water of UCs and whether or not

these contaminants need to be regulated. At present,

no health standards (for example, maximum contaminant

levels) have been established for UCs. However, we are

required to publish the analytical results of our UC monitoring in our annual

water quality report. None of the unregulated contaminants monitored for,

during 2010, were detected in the drinking water. If you would like more

information on the EPA’s Unregulated Contaminants Monitoring Rule, please

call the Safe Drinking Water Hotline at (800)426-4791.

Page 3: Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

S E R V I C E A R E A S & WAT E R R E S O U R C E S LCU is pleased to provide you with this year’s Annual Water Quality Report. We want to keep you informed about the excellent water and services we have provided over the past year. Below are descriptions of our source waters and the type of treatment at each of our facilities.

CORKSCREW WATER TREATMENT PLANT treats water obtained from groundwater from the Sandstone, Surficial, and Lower Hawthorn aquifers from the Corkscrew wellfield. This water is lime softened, chlorinated for disinfection purposes and then fluoridated for dental purposes. This water is then blended with water from the Green Meadows Water Treatment Plant.

GREEN MEADOWS WATER TREATMENT PLANT treats groundwater obtained from the Sandstone and Surficial aquifers from the Green Meadows wellfield. This water is treated for color removal, lime softened, filtered and chlorinated for disinfection purposes. This water is then blended with water from the Corkscrew Water Treatment Plant.

NORTH LEE COUNTY WATER TREATMENT PLANT treats groundwater from the Lower Hawthorn aquifer from the North Lee County wellfield. This water is treated by reverse osmosis, chlorinated for disinfection purposes and then fluoridated for dental purposes.

PINEWOODS WATER TREATMENT PLANT treats water from the Sandstone and Surficial aquifers using nanofiltration and water from the Lower Hawthorn aquifer using reverse osmosis from the Pinewoods wellfield. The water from both treatment units is then blended together and sent to degasifiers, where hydrogen sulfide is removed. Fluoride is added for dental purposes, and then the water is chlorinated for disinfection purposes.

WATERWAY ESTATES WATER TREATMENT PLANT treats groundwater from the Waterway Estates wellfield, which taps the Sandstone, Mid-Hawthorn and Surficial aquifers. This water is lime softened, chlorinated for disinfection purposes, and fluoridated for dental purposes. The wellfield is located in North Cape Coral and the Waterway Estates area.

OLGA WATER TREATMENT PLANT treats water obtained from the Caloosahatchee River. This water is treated for color removal followed by lime softening. It is chlorinated for disinfection purposes and then fluoridated for dental purposes.

S O U R C E WAT E R A S S E S S M E N T S In 2009, the Florida Department of Environmental Protection (FDEP) conducted a statewide assessment of public drinking systems to identify any sources of contamination in the vicinity of our wells and our surface water intake. Below is a brief summary of our systems, but a complete Source Water Assessment is available on the FDEP Source Water Assessment and Protection program website at www.dep.state.fl.us/swapp.

This assessment provided information about any potential sources of contamination in the vicinity of our wells. The potential sources of contamination (the total number of that contaminant source) and their susceptibility levels are as follows:

CORKSCREW – petroleum storage tanks (3) – moderate; industrial wastewater (1) – low

GREEN MEADOWS – petroleum storage tanks (15) – moderate

NORTH LEE COUNTY – petroleum storage tanks (6) – moderate; injection well class I (4) – low

PINEWOODS – petroleum storage tanks (4) – moderate; industrial wastewater (1) – low; injection well class I (1) – low

WATERWAY ESTATES - petroleum storage tanks (16) – moderate; dry cleaning (3) – high

OLGA – This assessment provided information about any potential sources of contamination in the vicinity of our surface water intake. The surface water system is considered to be at high risk because of the many potential sources of contamination present in the

Customers in this service area receive a blend of water from both CS and GM WTPS.

assessment area. The potential sources of contamination (the total number of that contaminant source) and their susceptibility level are as follows: petroleum storage tanks (9) – high; industrial wastewater (2) – high; CERCLA Site (1) – high.

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H O W TO R E A D T H E TA B L E S LCU currently owns and operates six water treatment plants throughout Lee County. On the following pages, you will see six tables explaining the quality of water for each of these treatment plants during the year of 2010. Each table contains information for a separate water treatment facility. The map on the previous page shows which treatment facility/facilities provide water to your home. Please be aware that due to occasional operational adjustments, you may have received water from an adjacent LCU service area.

T E R M S A N D A B B R E V I AT I O N S Terms used in the water quality table and in other parts of this report are defined here:

Maximum Contaminant Level Goal or MCLG: The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

Maximum Contaminant Level or MCL: The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

Action Level (AL): The concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow.

Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water.

Maximum Residual Disinfectant Level or MRDL: The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

Maximum Residual Disinfectant Level Goal or MRDLG: The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

pCi/L = Picocurie Per Liter - measure of the radioactivity in water.

NTU = Nephelometric Turbidity Unit - measure of the clarity of water. Turbidity in excess of 5 NTU is just noticeable to the average person. Turbidity is a measure of the cloudiness of the water. We monitor it because it is a good indicator of the effectiveness of our filtration system. High turbidity can hinder the effectiveness of disinfectants.

ppm = Parts Per Million or Milligrams Per Liter (mg/L) - one part by weight of analyte to 1 million parts by weight of the water sample.

ppb = Parts Per Billion or Micrograms Per Liter (ug/L) - one part by weight of analyte to 1 billion parts by weight of the water sample.

ND = Means not detected and indicates that the substance was not found by laboratory analysis.

n/a = Not Applicable

Note: For chloramines, the level detected is the highest running annual average (RAA), computed quarterly, of monthly averages of all samples collected. For haloacetic acids and TTHM, the level detected is the highest RAA, computed quarterly, of quarterly averages of all samples collected if the system is monitoring quarterly. Range of results is the range of individual sample results for all monitoring locations.

Note: Results in the Level Detected column for radiological contaminants and inorganic contaminants are the highest detected level at any sampling point.

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Page 8: Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

WAT E R S AV I N G T I P S Household: • Remember to use extra water for watering plants, or cleaning instead of

pouring it down the drain.

• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be leaking. To look for these leaks, check the water meter and do not run water for 2 hours. Check the meter again. If the number has changed then there is leak somewhere you could not see.

• Instead of running the hot water for a long time to get it hot, try installing an instant water heater on your sink.

• Consider installing a low-volume toilet that uses less than 2 gallons per flush. This can also be done by using a filled bag or bottle to displace some of the water in the tank.

Lawn/Sprinklers: • Position sprinklers to water the area intended, not streets, driveways or sidewalks.

• Use water-efficient methods of irrigation, such as micro/drip irrigation or soaker hoses.

• Check sprinklers and timing devices regularly to make sure they are working properly and in accordance with watering restrictions.

• Raise lawn mower blades to at least three inches. This encourages deeper root growth which holds moisture better.

• Do not over fertilize the lawn; it promotes the need for more water.

Landscape: • Use mulch to help maintain moisture in the soil.

• Plant native or drought tolerant grasses, ground covers, shrubs and trees.

REQU IR ED ADD I T IONAL H EA LTH IN FORMAT ION The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity. Contaminants that may be present in source water include:

(A) Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

(B) Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

(C) Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

(D) Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems.

(E) Radioactive contaminants, which can be naturally occurring or be the result of oil and gas production and mining activities.

In order to ensure that tap water is safe to drink, the EPA prescribes regulations, which limit the amount of certain contaminants in water provided by public water systems. The Food and Drug Administration (FDA) regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791.

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines

on appropriate means to lessen the risk of infection by Cryptosporidium and other

microbiological contaminants are available from the Safe Drinking

Water Hotline (800-426-4791).

Page 9: Importante: Si usted tiene alguna pregunta sobre este ...• Check pipes and faucets for leaks. Not only can visible pipes and faucets have leaks, but those not in view can also be

PRSRT STD U.S. POSTAGE

PAID FT. MYERS, FL 339

Permit # 386

Lee County Utilities 1500 Monroe Street Ft. Myers, FL 33901

For more information regarding this report call Patricia DiPiero – 239-533-8534

For all other questions call our Customer Service Center 239-936-0247 or 1-800-485-0214 www.lee-county.com/utilities

G E T I N V O LV E D If you have any questions about this report or concerning your water utility, please

contact Patricia DiPiero at 239-533-8534. We encourage our customers to become

involved in decisions that may affect the quality of their drinking water by attending

regularly scheduled meetings held by the Lee County Board of County Commissioners.

Board meetings are held every Tuesday at the Lee County Courthouse at 2120 Main

Street, Fort Myers. These meetings begin at 9:30 a.m. and meeting agendas are

available through Lee Cares at 2115 Second Street, Fort Myers, or on the Internet

at www.lee-county.com. Additionally, the Board holds public hearing meetings at

5:00 p.m. on the 2nd and 4th Tuesdays of every month.