Important issues for new staff

• Good practice within the organisation• Confidentiality• Acceptable use of resources• How Super Savers intend to use the

internet• How Super Savers intend to make more

use of e-mail• Why Super Savers intend to use the

intranet

Good practice within the organisation

• Staff are required to be punctual

• Staff are required to advise their Supervisor as soon as possible and certainly before 9.30 in the morning if they are unable to attend for any reason

• Staff are expected to be pleasant and courteous to Savers at all times

• Staff should seek help from their Supervisor in the event of any problems arising

Confidentiality

• Information relating to Savers must remain totally confidential

• Names and Addresses must not be used for anything other than their intended purpose

• Financial information relating to Saver accounts must not be used or discussed outside the organistaion

• All paper documents relating to Savers must be stored as instructed by your supervisor

Acceptable use of resources

• Computer equipment is to be used strictly for the work of the Super Saver organisation

• Staff must not use any resources for personal purposes

• Staff must report any faults in equipment to the technician as they arise using fault report sheets

How Super Savers intend to use the internet

• Super Savers intend to make more extensive use of the internet in the next year

• It is hoped that Savers will be able to access account information on-line

• This will involve the use of User Ids and PIN codes

Why Super Savers intend to make more use of e-mail

• Communicating with Savers by e-mail will help reduce costs

• Important information can be passed on quickly

• Savers can communicate easily with staff

• Savers will not have to be present during opening hours to have queries resolved

Why Super Savers intend to use the intranet

• To improve communication within the organisation

• To share information relating to Savers as appropriate

• To make important information readily available to all staff

• To advise staff on policies and plans within the organisation