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Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

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Page 1: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Importance Of Linking With An Exchange Company

Darren EttridgeVice President Resort Sales & Service

Europe, Middle East and Africa

Page 2: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Agenda

• What is Fractional Ownership?• Why a consumer might consider buying a Fractional• Should you include an exchange programme?• Comparable Exchange• Exchange Programmes

Page 3: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

The Next Best Thing

Page 4: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Fractional Ownership Business Models

Timeshare FractionalsPrivate Residence

Clubs

Page 5: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Reasons for Buying a Fractional

Page 6: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

External Exchange Opportunity 48%

Timeshare 50%Fractional 16%Private Residence Club 37%

Source: ARDA International Foundation 2010 Shared Vacation Ownership – Ownership Report

Initial Reason for First Timeshare Purchase

Page 7: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Our consumer research strongly indicates that shared-ownership buyers are interested in the opportunity to access other properties, but only if such properties are of comparable quality to their own.

Source: The Shared-Ownership Resort Real Estate Industry North America 2010 – by Ragatz Associates

Page 8: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

• Supply / Demand

• Unit size

• Resort quality

Comparable Exchange

Page 9: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Unit Size

Page 10: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Quality Exchanges – Resort Quality• Quality Rating System - determines affiliation and initial resort

rating (QRR)• Customer Satisfaction Index

Page 11: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

• The Unit• The Resort• Local Area• Guest Experience

Quality Exchanges – QRR

Page 12: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Holiday Evaluation Form

Page 13: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Consumer Satisfaction Index

.

Page 14: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Exchange Options

Page 15: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Global Presence

Page 16: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Interval At A Glance• Founded 1976 in Miami, Florida • 23 offices in 14 countries• 1,600 employees• More than 2,500 affiliated resorts in over

75 nations• Approximately 2 million member

households in various membership programmes

• Operating segment of Interval Leisure Group (Nasdaq: IILG)

Page 17: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Some of Our Industry Partners

9

Page 18: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Unique and Flexible Exchange

Page 19: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

Interval Premier Collection

Page 20: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa
Page 21: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

= HOTELX = OFFICE

Extensive Global Presence

• Over 700 distinctive hotels & resorts

• Across five hotel brands – Preferred Hotels and Resorts, Preferred Boutique, Summit Hotels and Resorts, Sterling Hotels and Historic Hotels of America

• In more than 75 countries

• 28 worldwide sales offices

Page 22: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

DEVELOPER BENEFITS

Page 23: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

OWNER BENEFITS

Page 24: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa
Page 25: Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa

THANK YOU