Importance of channels in Selling of Mutual Funds

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    IMPORTANCE OF

    CHANNELS IN SELLINGOF MUTUAL FUNDS

    Presented by:

    RISHABH KAPOOR

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    What is a DistributionChannel ?

    The Medium through which the

    product reaches the consumerthrough an intermediary or direct

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    Channels for Distribution ofMutual Funds

    Direct Channel

    Advice Channel/Agency Channel

    Supermarket Channel

    Retirement Plan Channel

    Institutional Channel

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    BONANZA- An ADVICECHANNEL

    Here the channels provide all sort of assistance to the clients.

    Provides assistance depending upon clients requirement :

    Retirement, Tax Benefits, education or savings.

    Earlier services were provided by agents on behalf of theMutual Fund company.

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    WHAT DOES BONANZA DOAS AN AGENCY CHANNEL

    Expanding the Distribution reach

    Regularly updating the clients about

    the Markets

    Portfolio Advisory

    Settlement of Redemption.

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    To attract new sub brokers(AMFIcertified)

    Solving Queries of current sub brokers

    Promoting Reliance Infrastructure Fund

    My work Profile

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    Results on www. Amfiindia.com. Thebrand awareness is created using the

    software XLERATOR . Firstly thesoftware has to be registered onmobilefin.indiafin.com.

    Its working is illustrated as shown -

    How does Bonanza attract AMFI certified

    candidates to become its sub brokers

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    Candidates appear for

    AMFI examination

    Names of Successful

    candidates appear on

    amfiindia website

    Bonanza makes a

    database of all such

    candidates

    Using the software

    Xlerator message is sent

    to all the candidates

    Interested Candidates

    give a call to Bonanza to

    discuss various aspects

    This way Bonanza is able

    to attract potential

    candidates to become its

    sub broker

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    Solving Queries of ExistingSub brokers

    Firstly calling them and getting an

    appointment

    Personally meeting them for their

    queries

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    TRAINING OF SUB BROKERS

    Sub brokers are informed via telephone calls

    about the training sessions about a week back .

    PROMOTION OF RELIANCEPROMOTION OF RELIANCEINFRASTRUCTURE FUNDINFRASTRUCTURE FUND

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    Introduction of the Research

    - Sample Size =50 , Area of Research Mumbai

    Objectives of Research:

    1.To find out what Sub brokers expect from Bonanza.

    2.To find out effectiveness of training sessions

    organized in the company.

    3.To find out what the company needs to do to haveLong term relation with Sub brokers

    4. To find the Biggest competitor of Bonanza.

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    During Appointments

    By Telephone calls

    By mailing the Questionnaires

    MODES OF DATA COLLECTION

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    Null Hypothesis: The proximity oftraining location has no effect onattendance at training sessions.

    Alternate Hypothesis: The proximityof training location has a greateffect on attendance at training

    sessions.

    DEFINING THE HYPOTHESIS

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    Cross Tab between Quality of Service and its impact on Long Term Relation

    with the sub broker

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    Cross Tab to find out the reasons for lack of attendance at the training Sessions

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    Finding the Degree of Correlation between Quality of Service delivered by

    Bonanza and its impact on having Long Term Relation with the Sub broker

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    Chi-Square Test for Testing the Hypothesis

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    It is very important that the company keep providing good service to

    all our sub brokers

    I also suggested that the company organizes the training session for

    AMFI certification which would further build a good rapport aboutthe firm in the minds of the people.

    It is very important that Bonanza keep updating the clients about

    daily market status and also pay the brokerage to its sub broker ontime

    RECOMMENDATIONS

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    In order to attract more and more sub brokers for

    attending the training sessions it is very important that the

    training is organized at more locations so that sub brokers

    can attend training sessions accordingly.

    RECOMMENDATIONS(cont.)

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    WEBLIOGRAPHYhttp://www.bonanzaonline.com

    http://www.moneycontrol.com/stocksmarketsindia/

    http://www.amfiindia.com/http://www.bseindia.com/

    http://www.valueresearchonline.comhttp://www.reliancemutual.comhttp://jobfunctions.bnet.com/abstract.aspx?docid=114221http://www.ici.org/pdf/per09-03.pdfhttp://www.hse.fi/NR/rdonlyres/A85556C1-EE05-4BA0-B835-

    18C3207BA70A/0/KnuuttilaPuttonenSmythe_Theeffectofdistributionchannelsonmutualfundflows_JFSM_Sep2006.pdf

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