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Implications of Multiple Invoice Submission
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Objectives
• To ensure Swift and Accurate Processing of Invoices.
• To ensure ONTIME PAYMENTS.
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Repercussions of dual submission of invoices both through OB10 and Paper Invoices
• Submission of invoices both through OB10 as well as Paper copies results in increased cost.---Invoicing fees through OB10 and the expenditure involved in stationary, printing and postage of invoices.
• Receipt of invoices through OB10 as well as paper copies results in increased work—Leads to Additional Research to avoid the chance of Duplicate Payments.
• This additional research may Delay payments leading to Late Payment of invoices.
• This involves the risk of Duplicate Payments.
• The Duplicate Payments, if any, may lead to confusions and disputes--Refund of checks, issue of credit notes, stop payment requests.
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OB10 Queries
• Please Contact OB10 support at
---NL - 0031207121386
---DE - 004969222220293
---FR - 0033170708109
---ES - 0034914141473
---IE - 0035312477710
---UK - 0870 1657430
---CA - 1 888 621 0638
---US - 1 877 752 0900
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Payment/Invoice related queries
• For any payment related issues or queries relating to invoice status, kindly contact the Customer Response Center at:
1. Phone - 800-325-5372, preceded by your country code available on
the AT&T website: http://www.business.att.com/bt/international_dialing.jsp
2. E-Mail US--
[email protected] CA-- [email protected] EU-- [email protected] Uk/IR-- [email protected]
