Implementing Change Using Training - Program Development.pdf

7/25/2019 Implementing Change Using Training - Program Development.pdf

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The Design Process


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The Education and Training Strategy


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An in-house TQL E&T capability.


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Just-in-time skills training.

Team training.

Integrated training.

Continuous training.


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The Target Audience


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TQL leader.

Executive Steering Committee mem-

ber.


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Quality Management Board leader.

Quality Management Board mem-

bers.

TQL team linking pin.


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Process Action Team leader.

Process Action Team members.

TQL coordinator.


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Quality advisor.


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The TQL Curriculum


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TQL training sequence.


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Course Descriptions

Senior Leaders Seminar.

Introduction to TQL.


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Fundamentals of TQL.


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Implementing TQL.

Team Skills and Concepts.


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Methods for Managing Quality.

System Approach to Process Im-

provement.


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Strategic Management.


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Providing TQL Education &

Training

Master trainers/TQL specialists.


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Training materials.

TQL schoolhouses.


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Exportable training/mobile

training teams (MTTs).


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Training schedules and quotas.


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Quota control.


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Organization structure of the TQL

schoolhouses.


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Curriculum revision.


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Ancillary TQL education and training

efforts.


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Educating and Training the Critical

Mass


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Introducing TQL to All Members ofthe DON


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Integrating TQL into Pipeline

Training


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Effectiveness of TQL Education

and Training


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Documents

Implementing Change Using Training - Program Development.pdf