Implementation That Lasts · ACMP Presentation by Dr. Rodger Dean Duncan | April 1, 2014 | © Duncan Worldwide THINK-friendly See the World Through a Fresh Lens It’s not the challenges

ACMP Presentation by Dr. Rodger Dean Duncan | April 1, 2014 | © Duncan Worldwide

Implementation That Lasts How to Pull 6 Influence Levers

to Produce Strong – and Sustainable – Change

Dr. Rodger Dean Duncan bestselling author of

CHANGE-friendly LEADERSHIP


is all about

Intentional Influence

CHANGE MANAGEMENT


Give me your card for:

§  Book drawing

§  Executive Summary

§  Free assessments

§  Free subscription

§  Videos

§ White papers


$2 million unexpected cost


Most change and implementation failures result from lapses in the way people:

•  Think •  Talk •  Trust •  Team


In a change management context, what lapses do you see in the way people:

? •  Think •  Talk •  Trust •  Team


The friendly Factor


THINK-friendly See the World Through a Fresh Lens It’s not the challenges that give meaning to your life, but the meaning you give to the challenges.


TALK-friendly Put Your Best Voice Forward People serious about engaging others in change know how important it is to revive the lost art of meaning-full conversation.


TRUST-friendly Make Trust First to Make It Last Many organizations have it all wrong. They don’t need to motivate their people. They need to stop demotivating them.


TEAM-friendly Finding Strength in Unity We are most effective as a team when we compliment each other without embarrassment and disagree without fear.



1 VALIDATE the Journey


2 SCAN for Speed Bumps


3 CHART the Course


4 BUILD a Coalition


5 FORD the Streams


6 STAY on Message


7 MIND the Gap


3 CHART the Course



The Present

Neutral Zone

The Future

Transitions in Change and Implementation


Steps to Adoption


Most change and implementation failures are linked to:

a Skill problem

a Hill problem

a Will problem

ability x

difficulty x

motivation x


Multiple Influence Options

WANT TO CAN DO

Shrink the Know/Do

Gap

Link to

Passions

Work In

Concert

Enlist Social

Support

Make It

Easy

Focus On

Behaviors

1 2

3 4

5 6









Multiple Influence Options

WANT TO CAN DO

Shrink the Know/Do

Gap

Link to

Passions

Work In

Concert

Enlist Social

Support

Make It

Easy

Focus On

Behaviors

1 2

3 4

5 6 (Motivation) (Ability)


How can you Make It Easy to

adopt a new software system ?


The key to success is not which influence levers you use . . . but how many.

Using all six in combination is up to ten times more likely to produce sustainable change.


4 BUILD a Coalition


Black Hole


Target Target Target Target Target Target

Authorizing Sponsor

Reinforcing Sponsor

Reinforcing Sponsor

Reinforcing Sponsor

Reinforcing Sponsor

Reinforcing Sponsor


How can you Enlist Social Support to

enhance the effectiveness of Sponsorship ?



Motivation Ability


Q A &


Implementation That Lasts How to Pull 6 Influence Levers

to Produce Strong – and Sustainable – Change

Dr. Rodger Dean Duncan [email protected]

816.415.1605

Documents

Implementation That Lasts · ACMP Presentation by Dr. Rodger Dean Duncan | April 1, 2014 | © Duncan Worldwide THINK-friendly See the World Through a Fresh Lens It’s not the challenges