The customer The Public Authority for Civil Information - Kuwait (PACI) is the government agency responsible for maintaining all information on population and civil event registration (e.g. births, deaths and immigration) for Kuwaiti citizens and residents.

The information collected is held in a central national database and is used as a basis to provide a number of applications known collectively as the Civil Information System (CIS).

The challenge PACI already issued paper-based identification documents and wished to migrate to a highly secure smart card based solution. Key project requirements included:

Issuance of multi-application JavaCards

Issuance of multiple VeriSign certificates per card

Writing of biometric (fingerprint) data to cards

Driving a central printer farm of 40 printers in a secure facility

Use of cards as ICAO compliant electronic travel documents

Storage of multiple government agencies’ data on the card with discrete key protection

Citizen collection of cards from ‘ATM style’ self-service kiosks

Post-issuance updates of certificates and application data

The MyID solution MyID® from Intercede® was implemented to act as a single management system for all ‘back office’ and ‘front office’ national identity card operations. Instructions to personalize cards are passed to MyID via the MyID Lifecycle Management API from the central PACI system. MyID then automatically electronically and graphically personalizes the cards by driving a farm of 40+ printers in a secure PACI facility. In the citizen-facing environment MyID allows for cards to be securely unlocked at the point of collection and for post-issuance activities such as adding certificates or updating data to be carried out at a number of card update stations. MyID was implemented across multiple servers for high availability and performance.

Implementation of the

Kuwait national identity card

Lifecycle management API

Key management (GlobalPlatform and card vendor proprietary)

VeriSign PKI integration and certificate lifecycle management

GlobalPlatform JavaCard card management

Applet management

Electronic personalization

Card layout designer (ICAO compliant)

MyID Toolkit Project Designer tool (attribute definition and data modeling)

Printer connector

HSM connector

Multi server load balanced deployment

Features used

Solution benefits

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Single product managing all back office and citizen facing card management operations

Combined electronic and graphical personalization in a single process

Full ICAO compliance for use as an inter-country electronic travel document

Secure deployment using strong authentication and encryption techniques

Multi-server deployment for high availability

Load balanced deployment for high volume throughput

Simple web-based workflows require minimal operator training

How MyID can help eID projects Single integrated platform for end-to-end identity registration

and credential issuance

Full registration capabilities including application form scanning, ICAO/FIPS 201 compliant photo capture, physical signature capture and biographic data capture

Project Designer tool lets you define the attributes to capture and screen layouts for each process

Full adjudication/ID verification support including integration with external AFIS, local AFIS and background checking services

Card personalization bureau integration, including two-pass and four-pass models, batch to individual request drill down enquiries and multiple status updates

Direct issuance from MyID including batch, attended and self collection

Batch pre-encoding support for faster card activation

Support for multiple concurrent credentials from a single system (e.g. passport, driving license, eID card)

Support for multiple concurrent issuance models allowing for emergency cards and temporary replacements

Highly configurable platform to adapt to changing project needs without extensive recoding

Scales up and out to very high volumes

Mr. Musaed Al-Asousi, Director General of PACI, commented:

“Intercede® has helped Kuwait build one of the most advanced and sophisticated national identity card systems in the Gulf region. The selection of the Intercede MyID management system enabled PACI to deliver a national identity card within time and budget to the citizens of Kuwait.” “I thank Intercede’s staff for their professionalism and recommend MyID for other national identity card projects. I look forward to working with Intercede and its partners to further expand the size and capability of the Kuwait system”.