Implementation of PULSE in PennsylvaniaJuly 2006

Presented by: Vanessa Carter, Account Manager

Agenda

• Introduction – What Is PULSE• Change in the Nurse Aide Renewal Process• Slide Demonstration of the Renewal Process• Your Role as a Facility• What Is Gained by Using PULSE?• Summary/Review• Questions

What is PULSE? PULSE – Promissor Uniform Licensing Solution for E-

Government

PULSE allows for an on-line registration renewal process that will allow individuals to:

Renew their nurse aide registration Update address Initiate name and SSN# changes

Address updates may be done independent of the renewal process as well as requests for a duplicate registration card

Facilities will be able to update employment history for individuals who are newly hired or terminated

Changes to the Renewal Process

New

• Renewal Notice/Application mailed 60-90 days prior to expiration date

• Aide can immediately renew on-line

in real-time :• Update demographic information• If applicable, aide will see

deficiencies on-line

• Will receive immediate confirmation if registration successfully renewed

• User friendly on-line renewal instructions provided

• Renewal Notice/Application mailed 60-90 days prior to expiration date

• Completed application returned by nurse aide –

• 30% returned within 30 days• 95% processed < 5 days• Potential for error in reading

handwriting• Aide must wait to receive in the mail

a deficiency letter if problems with application – Currently, 20% receive deficiency letters

• Must wait to receive word from Promissor if successfully renewed

Renewal SubmissionCurrent

Sample Renewal Form

Information On Renewal Notice

Current Name Current Address Current Social Security Number Registration # Registration Expiration Date Registration Renewal Due Date Renewal ID #

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Renewal Demonstration

PULSE Request Duplicate Registration

PULSE Request Duplicate Registration

PULSE Request Duplicate Registration

PULSE Request Duplicate Registration

PULSE Request Duplicate Registration

PULSE Request Duplicate Registration

PULSE Facility – Add Employee

PULSE Facility – Add Employee

PULSE Facility – Add Employee

PULSE Facility – Add Employee

PULSE Facility – Add Employee

PULSE Facility – Terminate Employee

PULSE Facility – Terminate Employee

PULSE Facility – Terminate Employee

PULSE Facility – Terminate Employee

PULSE Facility – Terminate Employee

What Can Facilities Do To Assist? What Can Facilities Do To Assist? • Acquaint and encourage nurse aides in your

employ to utilize PULSE• Encourage aides to promptly renew on-line• Encourage aides to promptly update address changes • Consider including a segment on PULSE at an in-

service training

• Provide on-line to access to PULSE to nurse aides in your employ

• Some aides may not have access to a personal computer, or experience using the Internet

• Submit work history for new hires and terminations on-line

What Is Gained By Using PULSE?

• Real-time renewal processing– Immediate address updates

• On-line notification of successful renewal • Real-time registry verification• On-line notification of deficiencies• Potential for real-time tracking of employment

history

Summary

• Nurse Aides able to renew on-line in real-time• Nurse Aides can update demographic information

on-line in real-time at any time• Nurse Aides may request a duplicate registration

cards on-line • Immediate confirmation of successful registration

renewal, or of deficiency reason• Facilities able to update employment hiring and

termination actions on-line in real-time

Questions