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Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School of Engineering Macon, GA

Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

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Page 1: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Implementation of Lean at Rheem Manufacturing

Presenter

Dr. Joan A. BurtnerAssociate Professor

Industrial and Systems EngineeringMercer University School of Engineering

Macon, GA

Page 2: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 2

Introduction

Background on the Evolution of Lean Manufacturing

Overview to Lean PrinciplesHighlights of Implementation of Lean

Practices at Rheem Manufacturing Co. in Milledgeville, GA

Page 3: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 3

Evolution of Lean Manufacturing

Total Quality Management Toyota Production System Six Sigma Process Improvement Theory of Constraints Value Stream Mapping Womack and Jones - Lean Thinking Rother and Shook - Learning to See

Page 4: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 4

Continuous Improvement Process (with a lean spin)

1. Clarify improvement needs (objectives)2. Observe operation(s) through your own

eyes3. Identify problems based on observations4. Resolve problems (kaizen)5. New ideas become new standard

operating procedure6. Maintain new methods7. Continuously repeat steps 1 through 6

Page 5: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 5

Wasteful Practices

Waiting Transportation Overproduction Processing Inventory Motion Defective Products

Page 6: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 6

Lean Metrics (Quantitative)

Lead-times Inventory Inventory Turns Work In Process Workable Floor Space Efficiency Cycle Time

Page 7: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 7

Building Blocks of a World Class Company

One – Piece Work FlowWork Balancing

Quality ImprovementsTPM

5’s

KanbansCellular Layout

Poka YokeSMED

Visuals Work Teams

Page 8: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 8

Introduction to the 5S’sSEIRI (SIMPLIFY) SIMPLIFY MEANS CLEARLY DISTINGUISHING

BETWEEN WHAT IS NEEDED AND KEPT AND WHAT IS UNNEEDED AND THROWN OUT

SEITON (STRAIGHTEN) STRAIGHTEN MEANS ORGANIZING THE WAY WE KEEP NECESSARY THINGS, MAKING IT EASIER TO FIND AND USE THEM

SEISCO (SCRUB) SCRUB MEANS KEEPING THE FLOORS SWEPT, MACHINES AND FURNITURE CLEAN, AND ALL AREAS NEAT AND TIDY

SEIKETSU (STABILIZE) STABILIZE MEANS MAINTAINING AND IMPROVING THE STANDARDS OF THE FIRST THREE S’S

SHITSUKE (SUSTAIN) SUSTAIN MEANS ACHIEVING THE DISCIPLINE OR HABIT OF PROPERLY MAINTAINING THE CORRECT 5S PROCEDURES

Page 9: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 9

Typical Improvement Projects

Time studiesLine BalancesCreating work cellsHousekeeping (5 S’s)Visual Control

Page 10: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 10

General Guidelines for Visual Control at Rheem

Work instructions (S.O.P.’S) Quality instructions Safety reminders Clearly marked part delivery locations Tool boards (where needed) Production boards (where needed) Layouts

Work Stations Should Include:

Page 11: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 11

Implementation of Visual Control at Rheem

Spring and Summer 2003 Kaizen and 5 S All Assembly Lines Created Zoned Housekeeping Layouts for All

Major Production Areas Designated Part Delivery and Storage

Locations Placed Production and Quality Status Boards Began Drafting Standard Operating

Procedures and Safety Reminders for All Work Stations

Page 12: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 12

Kaizen of an Assembly Line 1

Before After

Page 13: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 13

Kaizen of an Assembly Line 2

Before After

Page 14: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 14

Using Work Teams at Rheem

Cross-functional work teams for solving problems

Composition of Work Teams Upper management Supervisors Co-op Students Engineers Assembly Line Workers

Page 15: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 15

CONTINOUS IMPROVEMENT TOOLS FOR BALANCING WORK

Takt Time

Available Daily Work Time

Time Observation

Standard Work Flow Diagrams

Cellular Layout

Work Distribution Sheet

Page 16: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 16

Time Observation

Observe a process or machineEnter each task component onto a formNote exceptions or non-repeating tasksCalculate the average cycle time for

each taskAdd all average element times to find

the cycle time of the total process

Page 17: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 17

Standard Work Flow Diagram

Used to help identify the flow of the operation(s) you are observing

Used as a layout for developing an improved process

An excellent tool to use to develop standard work procedures

Page 18: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 18

Cellular LayoutsThe arrangement of manufacturing

work cells to allow for a flowing process

With this concept, work can performed without the need for large inventory batches

The parts enter the beginning of the cell as raw materials and exit the cell as completed units

Page 19: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 19

Additional Visuals

Spaghetti DiagramCurrent State DiagramFuture State Diagram

Page 20: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 20

Acknowledgments

Rheem Manufacturing Permission to use training materials Permission to use photos

ISE and IDM Students Permission to use student work

Page 21: Implementation of Lean at Rheem Manufacturing Presenter Dr. Joan A. Burtner Associate Professor Industrial and Systems Engineering Mercer University School

Dr. Joan Burtner 2010 Slide 21

Questions and Discussion

Contact Information Dr. Joan Burtner [email protected] 478 301-4127