Impact of Team Empowerment on the Team Performance

8/7/2019 Impact of Team Empowerment on the Team Performance

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Impact of Team Empowerment on

the Team Performance w.r.tTelecomm Sector

PRESENTED BY

ASHUTOSH MISHRA

R.N : 11


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Overview of the Telecomm Sector

The Indian Telecom sector is broadly classified into:-

Fixed line Telephony

Mobile Telephony

Fierce competition in both the segments Major players in Fixed line segment:-

-- BSNL,MTNL,VSNL (Public Players)

Major players in Mobile segment:-

-- Airtel,Vodafone,Idea,Tata,Reliance


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Self Steering Team is in which employees are given

more responsibility over their work & few decision-making

capabilities.


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Literature Review

Pillar, Angel Martinez and Manuela (2005)

analyzed the results of their conducted survey on

the relationship between team empowerment and

team performance and the organizational attitudes. Martin and Hans (2001) indicated that importance

of teamwork to success of innovative projects. They

developed a comprehensive concept of

collaboration in teams, called teamwork quality.


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The Team Empowerment process

Define the purpose of formation of the team.

Define the roles & responsibilities of the team.

Define the mode of operation of the team.

Select a manager to coach & set guidelines for the team.

Utilize training as an integral part of team empowerment.


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CurrentIssues

1. Cultural differences

2. Support from top

3. Inappropriate compensation & reward systems

4. High competition between team & departments


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BHARTI

AIRTEL

Sunil Mittals Bharti Airtel has the largest market share(37%)

in the Telecom sector in India.

How empowered is the team? Isnt it true that Sunil Mittal is

still deeply involved in all strategic decisions?

Manoj Kohli


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We have nearly 100 % empowerment for AMB

[Airtel Management Board].

But alongside, we also have very robust process of

information flow and verification in a very transparent

manner. This empowerment also brings accountability. This

balance of empowering the team and yet keeping a constant

track, not many industrialists have been able to do.


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Research Project

Based on a survey conducted on 10 Telecom companies(

Mobilink, Telenor, Warid, Siemens, Nayatel,Ufone, Burraq, Wateen

Telecom, Instaphone and ZTE) located in Delhi,N.C.R .

A combined sample size of 87 respondents is taken from all

the companies.

Data is collected through questionnaires .

Independent Variables:-

Team Empowerment Potency

Meaningfulness

Impact

Autonomy


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Dependent Variable:- Team Performance

Data collected is analyzed by using Pearsons correlation &

regression analysis.

ANNOVA Test is used for testing.


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FINDINGS


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Findings

Results of correlations indicate that Team Empowerment hasa positive impact on the Team Performance.


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SUGGESTIONS

1. Learn about each team member individually.

2. Do a personality scan to understand how you should talk to

each person.3. Focus on getting them to realize their potential.


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CONCLUSION

Highly empowered teams are effective.

There is a positive relationship between team empowerment

and team performance.

Customer satisfaction rises considerably.

Increase in morale of the team.

Quantity & quality of teamwork increases.


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Documents

Impact of Team Empowerment on the Team Performance