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The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, research- related, and evidence-based nursing materials. Take credit for all your work, not just books and journal articles. To learn more, visit www.nursingrepository.org Item type Presentation Format Text-based Document Title Job Outcomes and Dissatisfaction in Nursing Authors Dorigan, Gisele Hespanhol; Alves, Daniela Fernanda dos Santos; Guirardello, Edineis de Brito Downloaded 12-Jun-2018 17:59:30 Link to item http://hdl.handle.net/10755/618532

Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

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Page 1: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

The Henderson Repository is a free resource of the HonorSociety of Nursing, Sigma Theta Tau International. It isdedicated to the dissemination of nursing research, research-related, and evidence-based nursing materials. Take credit for allyour work, not just books and journal articles. To learn more,visit www.nursingrepository.org

Item type Presentation

Format Text-based Document

Title Job Outcomes and Dissatisfaction in Nursing

Authors Dorigan, Gisele Hespanhol; Alves, Daniela Fernanda dosSantos; Guirardello, Edineis de Brito

Downloaded 12-Jun-2018 17:59:30

Link to item http://hdl.handle.net/10755/618532

Page 2: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Impact of nursing practice environment on job outcomes and safety climate:

testing a model

Gisele Hespanhol Dorigan

RN, PhD in Nursing

Registration ID: 92474658

Page 3: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Faculty DisclosureFaculty Name: Gisele Hespanhol Dorigan

University of Campinas (Unicamp, Brazil)

Conflicts of interest: None

Employer: University of Campinas, School of Nursing

Sponsorship/ Commercial Support: None

Faculty Name: Daniela Fernanda dos Santos AlvesUniversity of Campinas (Unicamp, Brazil)

Conflicts of interest: None

Employer: University of Campinas, School of Nursing

Sponsorship/ Commercial Support: None

Faculty Name: Edinêis de Brito GuirardelloUniversity of Campinas (Unicamp, Brazil)

Conflicts of interest: None

Employer: University of Campinas, School of Nursing

Sponsorship/ Commercial Support: None

Funding: Grant #483515/2013-2. National Council for Scientific and Technological Development (CNPq), Brazil.

Page 4: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Goals and Objectives

• Session Goal:

− To describe the results of a survey on nurses' practice environment and discussstrategies in order to improve job outcomes and safety climate in healthcareorganizations.

• Session Objectives:

− To test the theoretical model of the effect of nursing practice environment onsafety climate, job satisfaction, intention to stay in the job and in the nursingprofession, and burnout.

− To discuss strategies for improving the nursing practice environment, whichcould result in improving the nurses’ job satisfaction and perception of the safetyclimate.

Page 5: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Background

(Alenius et al., 2014; Kirwan et al., 2013; Van Bogaert et al., 2014)

Job satisfaction

Quality of care

Patient safety

Burnout levels

Intention to leave the job and the profession

Positive nursing practice environment

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Whats this study adds?

• The theoretical model showed a direct and strong impact on safetyclimate, job satisfaction and reduced burnout levels

Background

Page 7: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Methods

• Design: cross-sectional correlational study

• Sample: probabilistic sample of 465 registered nurses (RN) from theState of São Paulo, Brazil

• Inclusion criteria: nurses who reported performing direct patient careactivities and with time experience of ≥ six months

• Exclusion criteria: nurses who reported work exclusively withmanagement or teaching activities, and nurses were in medical licensesfor any reasons

Page 8: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Data collection:

Ethical approval byEthical Review Board

Recruitment ofparticipants

Online data collection

Randomised by thenumber registration in the Regional NursingCouncil of São Paulo

State (COREN-SP, Brazil)

Protocol nº: 673228/ 2014 Period betweenDecember 2014 to

June 2015

Methods

Page 9: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Variables and measures

Nurse characteristics

Age, gender, time of experience in the institution, hour work perweek, and if there is another job

Intention to stay in the current job next year

Intention to stay in nursing

Ranges from 0 to 10 (Meaning: as closer from

“0”: no intention)

Methods

Page 10: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Variables and measures

Nursing practice environment

• Nursing Work Index – Revised (NWI-R)

Autonomy (5 items, α = 0.80)

Control over the work environment (7 items, α = 0.80)

Nurse-physician relationships (3 items, α = 0.88)

(Gasparino et al., 2011; Aiken & Patrician, 2000)

Methods

4-point Likert scale(Ranged from: 1 = strongly disagree to 4 = strongly agree)

Page 11: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Variables and measures

Job satisfaction and Safety climate

• Subscales of the Safety Attitudes Questionnaire (SAQ) – Short form2006

Safety climate (7 items, α = 0.77)

Job satisfaction (5 items, α = 0.85)

(Carvalho & Cassiani, 2012; Sexton & Thomas, 2003)

5-point Likert scale(Ranged from: 1 = strongly disagree to 5 = strongly agree)

Methods

Page 12: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Variables and measures

Burnout

• Maslach Burnout Inventory (MBI)Emotional exhaustion (9 items, α = 0.92)

Depersonalization (5 items, α = 0.68)

Personal accomplishment (8 items, α = 0.81)

(Tamayo, 1997; Maslach et al., 1986)

5-point Likert scale(Ranged from: 1 = never to 5 = ever)

Methods

Page 13: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Data analysis

• Structural Equation Modeling (SEM) with the Partial Least Squares Path Modelingapproach (PLS-PM): two stage approach:

(Hair et al., 2014; Ringle et al., 2014)

Convergent and discriminantvalidity

• Average Variance Extracted(AVE) values: > 0.5

• Cross loadings and Fornell & Larcker criterion

• Reliability (Compositereliability)

- Significance and values of pathcoefficients

- Indicators of quality of fit of the model

Explicated Variance (R2)

Predictive validity (Q2>0)

Effect size (f2)

Measuring modelevaluation

Structural modelevaluation

Low effect: 2%

Moderate: 13%

High effect: 26%

Low: 0.02

Moderate: 0.15

High: 0.35

Methods

Page 14: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Figure 1. Theoretical model

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Results

Sample (n = 465)

• Mean age: 35.7 (SD = 8.8)

• Gender female: 84.1%

• Time of experience in the job ≥ four (4) years: 46.5%

• Average hours worked per week: 42.8 horas (SD = 13.2)

• No other job: 78.7%

• Percentual of nurses that intend to stay in the job: 65.0%

• Percentual of nurses that intend to stay in nursing: 73.9%

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Measuring model evaluation

1º) Excluded four (4) items to ensure convergent validity

(Reference value for Average Variance Extracted (AVE): AVE > 0.5)

2º) Excluded one (1) item to ensure discriminant validity

3º) Composite reliability and Cronbach’s alpha coeficients: adequate(Reference value: ≥ 0.70)

Results

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Variables Factorloadings

AVE Compositereliability

Autonomy 0.59 – 0.80 0.56 0.86Control over the work environment 0.58 – 0.82 0.56 0.86Nurse-physician relationships 0.85 – 0.93 0.81 0.93Job satisfaction 0.75 – 0.84 0.62 0.89Safety climate 0.51 – 0.79 0.50 0.85Emotional exhaustion 0.62 – 0.90 0.61 0.93Depersonalization 0.55 – 0.79 0.52 0.81Personal accomplishment 0.67 – 0.81 0.50 0.87

Table 1. Convergent validity of the model (factor loadings, values of Average VarianceExtracted (AVE) and reliability)

Page 18: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Values in bold font along the diagonal line are the square roots of the AVE values for each construct.Values below the diagonal line are Pearson’s correlation coefficients.

Table 2. Discriminant validity (Fornell & Larcker criterion)

Variables 1 2 3 4 5 6 7 8

1 Autonomy 0.75

2 Control over the work environment 0.70 0.75

3 Depersonalization 0.31 0.29 0.72

4 Emotional exhaustion 0.55 0.55 0.49 0.78

5 Personal accomplishment 0.50 0.45 0.52 0.63 0.71

6 Nurse-physician relationships 0.66 0.55 0.20 0.40 0.35 0.90

7 Safety climate -0.64 -0.58 -0.32 -0.44 -0.46 -0.45 0.71

8 Job satisfaction -0.63 -0.55 -0.32 -0.61 -0.58 -0.51 0.60 0.79

Results

Page 19: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Table 3. Quality adjustment values of the model

Constructs R2 Q2 f2

Nursing practice environment - - 0.38

Autonomy - 0.47 0.34

Control over the work environment - 0.42 0.33

Nurse-physician relationships - 0.54 0.60

Job satisfaction 0.43 0.25 0.42

Safety climate 0.42 0.20 0.30

Burnout 0.36 0.14 0.35

Emotional exhaustion - 0.52 0.51

Depersonalization - 0.23 0.21

Personal accomplishment - 0.35 0.33

Intention to stay in the job 0.22 0.22 -

Intention to stay in nursing 0.17 0.16 -

Reference value> 0.13 (median)

> 0.26 (large)Positive

> 0.15 (median)

> 0.35 (large)

Results

Page 20: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Hypothesis Pathway Path

coefficients

(Г)

Confidence

interval (95%)

Conclusion

H1 Work environment → Burnout -0.60* -0.53, -0.66 Supported

H2Work environment → Intention to stay

in the job0.47* 0.32, 0.49 Supported

H3Work environment → Intention to stay

in nursing0.41* 0.39, 0.54 Supported

H4 Work environment → Job satisfaction 0.65* 0.60, 0.70 Supported

H5 Work environment → Safety climate 0.65* 0.60, 0.70 Supported

Table 4. Evaluation of hypothesis

*p-value: p < 0,0001.

Results

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Figure 2. Final structural model

Page 22: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

Conclusions

Nursing practice environment has a strong impact:

In the job satisfaction and safety climate

In the reduction in burnout levels

A median impact:

In the intention to stay in the job

In the intention to stay in nursing

Implications for nursing practice:

Strategies to improve nurses’ autonomy, control over their practiceand good relationship between nurses and physicians showed apositive impact on perception of safety climate, job satisfaction andreduced burnout levels.

Page 23: Impact of nursing practice environment on job outcomes … · Impact of nursing practice environment on job outcomes and safety climate: testing a model Gisele Hespanhol Dorigan RN,

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assessment of patient safety: a national study of RNs working in acute-care hospitals in Sweden. BMJ Quality & Safety, 23,242-49. DOI: 10.1136/bmjqs-2012-001734

3. Carvalho, R.E.F.L., & Cassiani, S.H.B. (2012). Cross-cultural adaptation of the Safety Attitudes Questionnaire - Short Form2006 for Brazil. Revista Latino-Americana de Enfermagem, 20, 575-82. DOI: 10.1590/S0104-11692012000300020

4. Gasparino, R.C., Guirardello, E.B., & Aiken, L.H. (2011). Validation of the Brazilian version of the Nursing Work Index-Revised(B-NWI-R). Journal of Clinical Nursing, 20, 3494-501. DOI: 10.1111/j.1365-2702.2011.03776.x

5. Hair, J.F., Hult, T.M., Ringle, C.M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling(PLS-PM). Los Angeles: SAGE.

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7. Maslach, C., Jackson, S.E., Leiter, M.P., Schaufeli, W.B., Schwab, R.L. (1986). Maslach Burnout Inventory: Sampler Set.Manual, General Survey, Human Services Survey, Educators Survey, & Scoring Guides. Mind Garden.

8. Ringle, C.M., Silva, D., & Bido, D. (2014). Structural equation modeling with the SmartPLS. Brazilian Journal of MarketingBJM, 13, 54-71. DOI: 10.5585/remark.v13i2.2717

9. Sexton, J.B., Thomas, E.J. (2003). The Safety Attitudes Questionnaire (SAQ): Guidelines for Administration. The University ofTexas Center of Excellence for Patient Safety Research and Practice. Technical Report 03-02. Jul. 11, 2003.

10.Tamayo, M.R. (1997). Relação entre a síndrome de burnout e os valores organizacionais no pessoal de enfermagem de doishospitais públicos (Unpublished master’s thesis). Brasília (DF): Universidade de Brasília. Brazil, 1997.

11.Van Bogaert, P., Heusden, D.V., Timmermans, O., & Franck, E. (2014). Nurse work environment impacts job outcome and nurse-assessed quality of care: model testing with nurse practice environment and nurse work characteristics as predictors. Frontiers inPsychology, 5, 1-11. DOI: 103389/fpsyg.2014.01261