Impact Fall 2012 Cassling Issue

Fall 2012Strengthening CQuence Benefitting You

CUTTING-EDGE TECHNOLOGYFOR MEMBERS.MD CLINICS

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CASSLING INSTALLSTLC TacklesReadmissions

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FAMILIESin Focus3

The cultural beliefs are the blueprint for achieving our Key Results. They outline the steps we need to take as a company to excel and improve our culture.As the beliefs have been woven throughout our communications, my hope is that they now are a natural part of our language and everyday routine. One of the best ways we can continue to reinforce the cultural beliefs is to share stories about coworkers that are demonstrating them. I love seeing employees and managers use our recognition tools to link an experience with a specific cultural belief. The feedback process is another great way to improve the SPEAK UP cultural belief. In August, we conducted our employee engagement survey across all CQuence Health Group companies. Overall we achieved 94 percent participation, which

is a great result. As the first survey for Members.MD and Total Living Choices, this will give us a baseline to track our engagement progress. Managers and leaders from each company will develop action plans to LEARN FROM the employee survey results. Our leaders are focused on working with employees to improve satisfaction and engagement. Although the survey is a great opportunity to gather company information, feedback should be part of our daily routine. Each company is doing its part to impact health care. Use the cultural beliefs to continue to grow the culture we have established.

Download This Interactive Issue Today!Impact can be downloaded on 360

Questions or Suggestions? E-mail [email protected]

MESSAGEUsing Our Resources to Drive Key ResultsM

IKE’

S

Mike Cassling President and CEO

Stay up-to-date on CQuence Health Group happenings on the corporate intranet, 360.

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The new digital “magazine” is viewable on smartphones, iPads and any computer.

Visit 360 to access the interactive Impact today!

Impact | Fall 2012

CriticalConversations

Tips for Saying Everything You Wish You Didn’t Have To Say

It’s the conversation that you have been dreading for weeks.

Night after night, you lay awake with anxiety about the situation. You talk with your co-workers and loved ones, and they can tell it weighs heavily on your mind.

How long have you been dealing with this problem because you just haven’t had the “dreaded conversation?” What is stopping you?

For most of us, fear is the ultimate factor. Fear that we will be misunderstood, that we will hurt someone’s feelings, or fear of not knowing exactly what to say.

This common emotion that we all have, is absolutely normal. We create fear because we care about the outcome. Here are some tips for navigating those tough conversations.

PlanWho: Get clear about who you need to talk to and avoid discussing it with any one else.

What: What is the subject of the conversation? Does the other person know? Creating a short agenda can help with the flow and clarity of the conversation. If you are working with a group, be sure to send them the topics in advance so they can be prepared.

When: Never meet when either party is fatigued, distracted or rushed. Ask the question, “Is this a good time to meet?” or set up a date and time in the future to have the conversation.

Where: If you are having a conversation where you get to acknowledge someone for a job well done, or if you are going to make an apology, then it may be best to have the conversation in front of as many people as appropriate. Critical feedback conversations should be private.

Why: Get clear about why you are having the conversation. If the conversation is not going to positively impact an outcome then it’s probably not necessary.

PracticeIn many cases, what needs to be said can be boiled down to a single sentence. Identifing that sentence, and practicing it can take some of the scariness out of the situation. Examples include:

“I’m sorry.”“I was wrong.”“The sale fell through.”“I was upset when...”

PrepareHow you act in the conversation is far more important than what you say. Do you want to be compassionate? Truthful? Kind? Prepare your conversation by determining what qualities you would like to demonstrate.

PartnerThe most unproductive way to go into a conversation is with an “I’m right, you’re wrong” mentality. Partner with the person and use questions to set the stage for difficult topics. Examples include:

“I see that we clearly have two different points of view, can we look at what we do agree on?”

“I’m wondering if you have noticed the rate of errors you had on your report last month.”

When we invite someone to look at a question, they focus more on the question than defending themselves.

Bonus Tips How do you prepare when you know the outcome won’t be good?We think that an outcome is going to be bad. Come to the conversation with a sense of openness. We have no control of other people’s responses, so focus on how you prepare and react.

How do you get the person to stop and listen?Just ask. “I can see you are in the middle of something right now. Can we set up a time to talk about something important?”

Partner with that person and use questions to invite them to see that you really want to have a conversation with them.Source: Susan Ann Koenig, JD, executive coach

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THE DIFFERENCE IS SERVICETHE DIFFERENCE IS

CASSLING SERVICE

Rapid City

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What’s the difference between waiting for equipment service and receiving support in under an hour?

Fast, dependable equipment service with experienced, local engineers.

You can plan on it.

13808 F Street | Omaha, NE 68137402-334-5000 | www.cassling.com

PRSRT STDU.S. POSTAGE

PAIDOMAHA, NE

PERMIT NO. 579

LOCAL SUPPORT SPECIALISTSCassling’s service team includes a loyal group of field service engineers and project managers who provide remote diagnostics, on-site reports and support. With an average of 12 years of industry experience, our seasoned engineers possess versatile, multi-modality experience that has earned our customers’ trust.

75local field service engineers

MORE THAN

are strategically placed throughout the midwest to address your immediate service needs. More service engineers means a faster response time, whether by phone or on site.

SOUTH DAKOTA

NEBRASKA

KANSAS

IOWA

MISSOURIILLINOIS

THE DIFFERENCE IS SERVICETHE DIFFERENCE IS

CASSLING SERVICE

Rapid City

Sioux City

Sioux Falls

Waterloo Dubuque

DavenportIowa City

Des Moines

Cedar Rapids

OmahaGrand Island

KearneyNorth Platte

Scottsbluff

Lincoln

TopekaKansas City

Lawrence


Salina

What’s the difference between waiting for equipment service and receiving support in under an hour?

Fast, dependable equipment service with experienced, local engineers.

You can plan on it.

13808 F Street | Omaha, NE 68137402-334-5000 | www.cassling.com


PAIDOMAHA, NE

PERMIT NO. 579

LOCAL SUPPORT SPECIALISTSCassling’s service team includes a loyal group of field service engineers and project managers who provide remote diagnostics, on-site reports and support. With an average of 12 years of industry experience, our seasoned engineers possess versatile, multi-modality experience that has earned our customers’ trust.

75local field service engineers

MORE THAN

are strategically placed throughout the midwest to address your immediate service needs. More service engineers means a faster response time, whether by phone or on site.

cassling.com/service

Cassling’s recent service campaign used a variety of tactics to promote its excellent service statistics. From ads in regional magazines to case studies and a new video, Cassling’s dedication to service was highlighted in a number of ways.

Cassling Service Campaign by the Numbers

72 percent increase in web traffic after launching the service campaign.

E M P LOY E E S C U S TO M E R S25 12

5The number of people that participated in the service campaign.

customers are featured in a 3-minute video about Cassling service.

13808 F Street | Omaha, NE | 68137-1102 | 402.334.5000 | 800.228.5462

www.cassling.com

CASSLING SERVICEHELPING YOU STRENGTHEN COMMUNITY HEALTH CARE

Unmatched Service | Experienced Engineers | Fast Response TimeProactive Planning | More Uptime, More Peace of Mind

UNMATCHED SERVICE

EXPERIENCED PERSONNEL

FAST RESPONSE TIME

PROACTIVE PLANNING

MORE UPTIME, MORE PEACE OF MIND

SERVICE UNMATCHEDIN THE INDUSTRYAt Cassling, we build long-term relationships with our customers and offer complete support every step of the way. Whether it’s routine maintenance or an emergency call in the middle of the night, your need is our first priority. By maximizing equipment uptime, Cassling Service allows you to help more patients and decreases financial loss and wasted staff time.

99.8%CASSLING SERVICE CUSTOMERS EXPERIENCE

AVERAGE TIME IT TAKES FOR CUSTOMERS TO RECEIVE PHONE FIXES OR ON-SITE SUPPORT ON A CRITICAL DOWN SYSTEM

52average uptime.

minutes.

13808 F Street | Omaha, NE | 68137-1102 | 402.334.5000 | 800.228.5462

www.cassling.com



UNMATCHED SERVICE


FAST RESPONSE TIME

PROACTIVE PLANNING





52average uptime.

minutes.

THE DIFFERENCE IS SERVICE

24x7

THE DIFFERENCE IS SERVICE

GO TO CASSLING.COM/SERVICE

Download Service Case StudiesVisit us online to hear from our customers on how Cassling service impacts patient care.

SOUTH DAKOTA

NEBRASKA

KANSAS

IOWA

MISSOURIILLINOIS

More than 75 OEM-trained field service engineers are strategically placed throughout the Midwest to address your immediate needs. More service engineers means a faster response time, whether by phone or on site.

Cassling’s service team includes a loyal group of field service engineers, IT professionals and project managers who provide remote diagnostics, on-site repair and support. In addition to field support, our Omaha-based call center is available 24 hours a day, seven days a week.

Rapid City

Sioux City

Sioux Falls

Waterloo Dubuque

DavenportIowa City

Des Moines

Cedar Rapids

OmahaGrand Island

KearneyNorth Platte

Scottsbluff

Lincoln

TopekaKansas City

Lawrence


Salina

OUR PARTS DEPARTMENT SHIPS

75 local field service engineers

24 hours a day,seven days a week.

MORE THAN

Ma

rketi

ng

Serv

ices

Need help with a marketing challenge? Contact us at [email protected] or 800-228-5462

Promote Your Investment and Reinforce Your Brand

We understand the unique challenges of health-care marketing, and have the specialized expertise and resources to strategically promote your new system, service line or brand. Our award-winning marketing team has worked with health-care organizations of all sizes. We serve as your marketing partner and let you focus on providing quality patient care.

Cassling marketing packages include:

» A customized marketing plan and promotional pieces branded to your organization

» Planning, writing and design all within one price, and with a fast turnaround

» A focus on results and ROI

13808 F Street | Omaha, NE | 68137-1102 | 402.334.5000 | 800.228.5462

www.cassling.com



UNMATCHED SERVICE


FAST RESPONSE TIME

PROACTIVE PLANNING





52average uptime.

minutes.

Ca

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tud

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Cassling Service From The Customer Point-of-View

When faced with an important decision, it helps to hear from others who have gone through similar situations. Cassling case studies give you insight on how our service has helped customers strengthen patient care and improve workflow in their own facilities. Our case studies feature health-care organizations of various sizes throughout our Midwest territory.

“Cassling demonstrates the value of their service every day by being available. That’s a huge value to me, and to the patients.”

– Sharon McKinney, imaging services director, Regional West Medical Center

“It’s easy to be good once, but it’s difficult to be good day in and day out. Cassling is good day in and day out.”

– Todd Kranpitz, executive director of radiology, Iowa Health Des Moines

Download case studies at www.cassling.com/service

DES MOINES

Methodist • Lutheran • Blank

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“Cassling is known for their great service – and they definitely prove it.”

– Hastings, Nebraska

Providing the Best of Both WorldsThrough our partnership with Siemens we offer our customers an unprecedented level of service and support in combination with world-renowned imaging products. Siemens’ portfolio of imaging solutions is designed to meet a wide range of budgets and needs. With Cassling and Siemens, you can be assured that you receive support from product sale through project management, installation and ongoing service.

» Siemens innovations can help you strengthen patient care, improve operational efficiencies and optimize workflow.

» Cassling has more than 75 field service engineers strategically placed through the Midwest ready to respond to your immediate needs. Our Omaha-based call center is available for assistance 24/7.

“Working with Cassling feels more like a partner than a vendor.”

– Lawrence, Kansas

Reg

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A Cassling Service Case Study Regional West Medical Center Scottsbluff, Neb.

As one of only three Level II trauma centers in Nebraska, Regional West Medical Center relies on Cassling to provide experienced, dependable service on their 11 Siemens systems. The availabilty of a local field service engineer impacts the speed and efficiency of service response, while the relationship between Cassling’s service engineer and Regional West’s biomedical engineer enables quick problem solving and little to no down time. With changes on the health-care horizon, Regional West believes that service plays a key role in extending the life of their existing sytems and in taking care of their patients.

To read the complete case study, go to www.cassling.com/service

Inve

stin

g in

You

Investingin YOU

Visit www.cassling.com to register for upcoming events

Complimentary Events to Benefit You and Your Team

Our Investing in You series is designed to provide education on hot topics and industry trends. Seminars are geared toward a variety of audiences and are held throughout the Midwest. In addition, webinars are available for convenient access from any location.

All events are 100 percent education based. Cassling applies for continuing education credits from the American Society of Radiologic Technologists when relevant.

In 2011, 100 percent of attendees said they would recommend Cassling’s Investing in You series to a friend.

MORE ON WWW.CASSLING.COM

VIEW

1,500customers at the C-level and director level received a direct mail piece highlighting Cassling’s outstanding service statistics and case studies.

M O R ET H A N

D O W N LOA D S414 The number of

times the service case studies were downloaded from cassling.com

Impact | Fall 20124

During Accountability training, employees learned about the importance of feedback. Initially, the feedback process was used as an internal tool, but TLC is taking feedback to another level by developing ongoing customer feedback sessions through an advisory council.

An advisory council is made up of volunteers who offer input, ideas and expert advice to an organization. Traditionally, new or small businesses choose to have advisory boards to benefit from the knowledge of others.

TLC is organizing a Readmissions Advisory Council consisting of a select group of clinicians, managers and administrators from hospital systems and post-acute providers, who will help guide the clinical vision and strategy for TLC’s product line designed to reduce readmissions and improve patient care.

To further improve its care management system for clients, TLC is partnering with Adventist Health, a 19-hospital system headquartered in Roseville, Calif., to develop a readmissions module within Care Finder-Pro®. The Adventist Health partnership is the first phase of the Readmissions Advisory Council.

Addressing the Readmissions IssueAcross the country, hospital leaders are identifying strategies to reduce 30-day readmissions to avoid Medicare penalties that can add up to millions of dollars. Beginning Oct. 1, the Centers for Medicare & Medicaid Services will penalize hospitals that have higher-than-average readmission rates for congestive heart failure, acute myocardial infarction or pneumonia by cutting Medicare payments by up to 1 percent. The penalties will increase to 2 percent in 2014 and 3 percent in 2015.

TLC’s electronic care management system, Care Finder-Pro, was designed to streamline the patient discharge process to help hospitals minimize

readmissions, reduce length of stay, improve care coordination and increase patient and staff satisfaction.

“This partnership with Adventist Health will give us a better understanding of their care coordination needs, and help guide us in developing a readmissions product that will benefit all clients,” said Patrick Yee, vice president of product organization at TLC. “This deepens our commitment to customers to work their feedback into our product line.”

Next StepsMoving forward, the Advisory Council will be involved in monthly strategy meetings with TLC’s leadership team to set the vision for the readmissions product.

The TLC engineering team will develop the readmissions software, and will gather product feedback from the Council during bi-weekly meetings. The final phase of the readmissions project will be an on-site beta test at the hospitals and post-acute providers that are members of the Council.

“I look forward to working with Council members to enhance TLC’s solutions,” Patrick stated. “Our leadership team has been focused on increasing our footprint within the industry, and this readmissions project is not only a significant step for us and our customers, but an influential step in the health-care industry.”

TOTAL LIVING

DEVELOPS ADVISORY COUNCIL CHOICESTO REDUCEREADMISSIONS

This deepens our commitment to customers to work their feedback into our product line.

PATRICK YEEvice president of product organization

5

“We take care of IT, so physicians can focus on taking care of their members.”

– Support Engineer Kyle Vanderheiden

They don’t work in direct patient care. But IT support is having a direct impact on the level of sophisticated care that Members.MD members experience in the new Council Bluffs, Iowa, practice.

When Drs. Barry and Alan Kricsfeld opened their Members.MD physician practice in the spring of 2012, they wanted technology to take the customer experience and staff satisfaction up a notch. They contracted with the Cassling IT Service team to make it happen.

The physicians and staff focus on delivering superior service to members, while the team performs their work behind the scenes to enhance the member experience.

From the initial meetings to working through logistics such as budget and timelines, Cassling was dedicated to making the IT process seamless for all involved. “Our goal is to make the process invisible and as hassle-free as possible,” Regional Service Manager Shawn Pew said. “When new physicians come on board with Members.MD, we have a great team that can help with IT support to make the transition to opening a practice – and beyond – easier.”

The Member ExperienceThe Members.MD member experience is about adding value in every way. Each time a member steps foot into a physician practice, the visit needs to meet and exceed every expectation. Good customer service not only is the face-to-face interaction, but every surrounding influence. Whether it’s waiting room décor, marketing or technology, everything a member encounters impacts their overall experience.

Unique FeaturesTo make the practice as efficient as possible, the IT Support Team focused on implementing wireless technology. From iPads and phones to their electronic medical record, all staff has web access throughout the clinic. “Making the practice entirely wireless certainly helps staff provide more efficient care to their members,” Support Engineer Kyle Vanderheiden said.

Next, the IT team installed 47-inch plasma TVs in each exam room. Configured with Apple TVs and docking stations for laptops, the staff can connect their equipment with the TV and visually show members their charts or medical images.

“The beauty and simplicity of this technology is that the physicians have another way to connect and educate their patients to improve their health and wellness,” Kyle said.

Enhancing the Member Experience Through TechnologyThe Cassling Support Team Makes IT Seamless

Impact | Fall 20126

View photos and video of Drs. Barry & Alan Kricsfeld’s new Members.MD practice at www.members.md/kricsfeld

Beyond InstallationCassling IT provides service beyond installation. Drs. Joel Bessmer, Don Darst and David Sharp have clinics that use ongoing support from Cassling. With a response time around 10 minutes, IT is able to provide ongoing training, equipment reconfiguration and assist in telecommunications.

“If a practice has a problem with their phones or Internet, we work with their vendors to find a solution. We know the language and work with them on their behalf,” Shawn said.

For the Cassling IT Support Team, their goal is to relate to each customer and respond to their needs. They find solutions behind the scenes so that practices can be optimized to their full efficiency. The team has set a precedent when it comes to IT support and has received great feedback from the physician practices.

“It’s very rewarding,” Kyle said. “We love the challenge to meet and exceed expectations and see the culmination of IT in the practice. When a practice opens, the last thing a physician and staff want to think about is IT. We take care of IT, so physicians can focus on taking care of their members.”

Support Engineer Kyle Vanderheiden demonstrates the capabilities of the new technology

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With school schedules, team practices, homework, work and everything else in between, family time may be hard to come by. As our busy lives pull us in a variety of different directions, it is important to make the most of every opportunity together. Being busy is part of family life, but is too much scheduled activity a bad thing for kids and families? We might be exhausted at times, but at the end of the day, some experts believe staying busy is better for the balance and relationships within families.

“Kids today are actually closer to their parents than in past generations,” says Joshua Coleman, co-chairman of the Council on Contemporary Families. Research has shown that parents today spend more time teaching, caring for and playing with their children than parents did in the supposed golden age of the family in the 1960s. “Kids really do feel the investment and sense of care that their parents are putting into them,” Coleman says.

Below are three employees who share a glimpse into their family life and how they stay balanced through support, dedication and involvement in their children’s activities.

STAYING STRUCTURED It’s an all-around team effort at the Ketelsen household. CQuence Health Group Human Resources Administrator Kara Ketelsen’s 11-year-old daughter Kaitlyn is an avid and talented swimmer. Already in her young career, Kaitlyn participates on the YMCA swim team and has had much success. By creating family goals, Kara and her husband stay dedicated to their daughter’s passion and development.

For starters, Kara and Brad actively volunteer for the swim team. Each year

they organize the annual ice cream social to raise funds for the team and help with behind-the-scenes work during practices. “It has been our goal to keep her involved and active in her life and have something to focus on. We hope she gets the additional structure, camaraderie, sportsmanship and ultimately, the personal satisfaction of it all,” she says.

With a demanding schedule, Kara believes the key to creating balance in the family is structure. “We make sure we are all meeting our needs in every area of life (work, school, etc.) and have time together outside of those activities.”

For Kara, the most rewarding part is seeing her daughter achieve her goals.

“Of course you always want your child to come in first, but as long as we are working together, having fun and growing personally, our family is very happy.”

CQuence Health Group Human Resources Administrator Kara Ketelsen, daughter Kaitlyn and husband Brad

Total Living Choices Customer Support Representative Channing Bryen’s children, Jace, Adriana and Sophia Grace

FOCUSINGON THE

FAMILY

8 Impact | Fall 2012

Visit 360 to view additional family photos!

EVERY STEP(PER-ETTE) OF THE WAYVolunteering during his daughters’ baton-twirling competition allows Cassling Support Engineer Bruce Fustos to be directly involved in their activities and enables him to spend more quality time with his family.

Bruce’s two daughters, Nicole, age 15, and Emily, age 11, are members of the Stepper-ettes, one of the largest baton-twirling group in the country.

With success at Regionals, Nationals and even World competitions, Bruce and his wife are with the team every step(per-ette) of the way. “I am always running around taking pictures to share them with the team,” Bruce said.

“So much so, that I was given the nickname of ‘Papa’razzi.”

During nine-hour drives to Nationals, and flights to Switzerland for the World competition, the Fustos family creates

many memories together. Bruce believes it is important to live in the moment.

“The time to stay focused is during practice and competitions. But it is important to use our downtime to relax and keep other areas of life balanced.”

In addition to capturing moments on film, Bruce volunteers at local and regional competitions. For him, the most rewarding part of a busy schedule is seeing the self-confidence it has built for his daughters. “Seeing them able to set goals, work hard and learn from every opportunity – good or bad – is the most rewarding part.”

FAMILY SUPPORTTo say this is a milestone year for Total Living Choices Customer Support Representative Channing Bryen is an understatement. Channing has three children who all are celebrating significant milestones in 2012. Her 15-year-old daughter, Adriana, began driving. Son Jace, age 11, is transitioning

to middle school. Sophia Grace celebrated her first birthday and is learning how to walk. On top of it all, the family is busy with multiple sports and fundraising events.

“A supportive family is the key to our balance,” Channing says. “Between parents and grandparents, we have so much support and help. Someone is always attending a game or babysitting, you name it!”

For Channing, the busier the schedule the more rewarding the outcome. “I love seeing my children succeed and be happy – knowing that they are working hard and doing everything they want to do. They are each determined to do different things whether it’s wrestling or track - or crawling! I am so happy to see them go toward their goals.”

Cassling Support Engineer Bruce Fustos with daughter Nicole

FOCUSING

FAMILY

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MORE ON READ

The next time you visit your health-care provider, take note. If your physician starts to dictate directions into his iPad, or if your nurse looks up a symptom using an app on her smartphone, don’t be shocked. Health-care providers are leading the way to mobile technology adoption to improve the way care is delivered to patients.

In fact, among nursing professionals, 71 percent use a smartphone on the job. In addition, the number of physicians who use iPads in the workplace has doubled within the last year, and one-half of these tablet-owning physicians use their device at the point-of-care.

It’s no surprise that health-care providers are joining the mobile revolution. In the United Kingdom, physicians are actually encouraged to prescribe smartphone apps to help patients manage conditions ranging from diabetes to depression. While the U.S. hasn’t reached this level of engagement, there are a number of free and inexpensive apps available to health-care providers to assist them in their job.

With more than 40,000 medical applications available for download on smartphones and tablets, mobile technology is paving the way for providers to improve outcomes and encourage patients to take greater control of their health.

to Improve Outcomes and Engage Patients

Health-care Providers Leverage

Mobile Technology

Visit 360 to learn more about how applications in health care are improving patient engagement and safety.

Impact | Fall 201210

Most of us are familiar with the old adage: “An apple a day can keep the doctor away.” If you are among the 70 million Americans who own a smartphone, it probably comes as no surprise that there’s also an app for that!

With the tap of a few buttons, patients can launch applications on their Android, iPhone or other Internet-enabled mobile device to monitor their health status – from checking their heart rate and blood pressure to managing sleeping habits and even diabetes. Apps can identify dangerous ingredients pertaining to food allergies, as well as

create fitness plans, track calories, find healthy restaurants, provide nutritional information and calculate body mass index. Health apps can also help patients identify their risk for certain diseases and help inform them about certain medications.

Easy-to-use Wellness AppsThe good news is that you don’t have to be technologically savvy to use health-related apps.

Last year, the Office of the Surgeon General launched a Healthy Apps Challenge to spur development of user-friendly applications that encourage people to live smarter, healthier lives. The following apps were awarded for being imaginative solutions to help you make better food choices, track your exercise routines and more.

With more than 9,000 consumer health apps in the iTunes store alone, there’s plenty of support available to help you make healthier choices. Go to the blog section on 360 and tell us about your favorite health app!

An App a Day to Keep the Doctor Away

GoodGuide. This app makes it easy to live a health- and environmentally-conscious lifestyle. It provides manufacturer information for more than 170,000 personal care, household and food products to help you make green and ethical purchasing decisions.

Lose It. Make dieting and exercise less of a chore with this app that helps you meet your goals. You get a daily calorie budget and are prompted throughout the day to log your food intake and activity. For added motivation, the Lose It app encourages users to be social and share their daily logs on Facebook.

Fooducate. Using a barcode scanner, this app quickly provides a food’s “health value” – represented by a letter grade from A to D – plus “hidden” facts like additives and preservatives. The app also compares similar products and provides healthier alternatives.

Healthy Habits. This app emphasizes more than daily activity and eating well. It also encourages you to get a good night’s sleep, think positively and spend time with family. In addition, the app addresses health issues such as smoking, wearing sunscreen, taking time for creative activities and reducing stress. Users simply choose the healthy habits they want to track.

11


PAIDOMAHA, NE

PERMIT NO. 579

Did you know?Each of the CQuence companies has a social media presence. Find them online today!

university

Keeping you connected.

13808 F STREET | OMAHA, NE 68137-1102

CQuence University Upcoming Courses12 to 1 p.m. CDTHow to Prepare for a Successful Health ScreeningPresented by SimplyWell

12 to 1 p.m. CDTThe Food/Mood ConnectionPresented by Alegent Health Employee Assistance Program

SEPT.

19

NOV.

14

For more information and to register, visit 360.

All courses are offered live at the Omaha office or via webinar.

Documents

Impact Fall 2012 Cassling Issue