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IMImobile PLC Interim Results Overview Financial Year 2016 Jay Patel – Chief Executive Mike Jefferies – Group Finance Director

IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

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Page 1: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

IMImobile PLC Interim Results Overview Financial Year 2016

Jay Patel – Chief Executive Mike Jefferies – Group Finance Director

Page 2: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

o Software and services business with wholly owned IP o Founded in 2000, UK based with over 750 employees word-wide o Listed on LSE AIM in 2014 o Profitable and cash generative since foundation o Acquired TextLocal (UK) in 2014 & Archer Digital (SA) in 2015 o HQ in London, offices in Atlanta, Dubai, Hyderabad &

Johannesburg

Who we are

o Help organisations to rapidly create and deploy mobile user journeys to reduce service delivery costs, improve marketing and generate new revenue streams

o Intelligent software layer between existing IT systems, business processes and customer engagement touch points across digital and social channels

o Recurring revenue business model o More than 130 deployments across 60 territories

What we do

Who we do it for

IMImobile Introduction

1

Page 3: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 3

Key Trading Highlights - 6 months to 30 September 2015

o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in 2014) o Adjusted profit after tax up 19% to £2.7m (2014 £2.3m) o Cash and equivalents of £13.5m (£14.6m Mar 2015)

o £3.4m utilised for Archer Digital acquisition

o Continued strong performance in Europe o Strong TextLocal performance since acquisition o Growth and renewal of largest customer contracts in MEA region o Completion of Archer Digital acquisition in South Africa o Investment in product development, sales and marketing o Several industry awards for multi-channel marketing campaigns

Operational Highlights

Financial Highlights H1 Gross Profit £m

11.2 12.7

13.5

16.6

0.0

5.0

10.0

15.0

20.0

FY13 FY14 FY15 FY16

2.5

3.4 3.8

4.5

0.0

1.0

2.0

3.0

4.0

5.0

FY13 FY14 FY15 FY16

H1 EBITDA £m

2

Page 4: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Markets, Products & Technology Building IP, innovating for growth.

Page 5: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 5

Mobile Channels Transforming

the way organisations engage with customers

US – 30 billion mobile moments per day in 2015 (Forrester)

30-45% of customers want to use mobile for customer service, less than

5% of companies use mobile effectively (Gartner)

Africa – Smartphone connections to triple by 2020 to 230m (MMA)

UK – Smartphone most effective channel for marketing – 53% of email

opened on mobile (MMA) Global multi-billion $ market

opportunity

CIO and CMO priority – supporting mobile across the customer life cycle

IT will spend $130b on mobile engagement platforms in 2017

(Forrester)

High mobile channel growth – the key factor in serving and retaining

customers

Marketing moving to targeted multi-channel marketing vs ‘push’

Market Summary - mobile driving the biggest change since the web

Market Trends Business Imperative

3

Page 6: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 6

IMImobile Product Portfolio

Application products (Applications) outline the usability, functionality and consumption models for end users.

IMIconnect platform provides the software foundation and exposes functionality upon which services,

applications and solutions are built.

IMIcloud provides the technology enablers, connectivity and secure, highly scalable infrastructure upon which products and solutions run.

4

Page 7: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

IMImobile Product Portfolio Explained

What it does Relevance Who we do it for

Real-time, interactive multi-channel campaigns at each

point of the customer life cycle

Creation of personalised contextual marketing across

channels versus ‘push’ based communications

Content management and digital service delivery platform application, utilised across the

world

Mobile content consumption is growing and providing new

revenue streams

Enterprise cloud comms platform enabling IT to create & deliver multi-channel customer

journeys

Toolset enabling IT to rapidly build, manage and monitor communications enabled

services

Managing ten’s of millions of multi-channel campaign messages per month

Automation of 16 customer journeys, Multi-million £ savings

Over 60 digital deployments, supported by 6 global data hubs

5

Page 8: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

What it does Relevance Who we do it for

Enables broadcasters to centralise, manage and interact with audiences via social media

Social media is now used as a standard mobile interaction channel across broadcast

audiences

Small to Medium Business mobile marketing & messaging

SaaS platform

Purpose built for SMBs with market leading technology, strong fit with operator SMB

models

Support desk notification service

Application for two-way interactive text based

messaging in contact centres

Better integration of mobile as a service channel in contact centres, applicable across

industries

Mobile loyalty channel promotions

80% of BBC radio UK audience interaction is via social channels

Operational efficiency gains of 30-40%. Increased call completion,, alk-time

6

IMImobile Product Portfolio Explained

Page 9: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 9

o Global connectivity over voice and messaging channels o Easy to use ‘drag and drop’ workflow design o Complete service management dashboards o Fast and cost effective service creation, delivery and management

o Enterprise version launch - currently in use with select clients o Self-service portal for 2016 o Increasing support and coverage of OTT channels

o Tier 1 bank, telecoms provider and utility o Bank - eStatements switch / mobile mortgage surveys o Interactive contact centre messaging o Field-force management

Faster Digitisation of Customer Journeys

Overview

Innovation

Client Examples

7

Page 10: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 10

o Cross-channel, real-time marketing campaign automation o Personalised and contextual – SMS, MMS, email, web portal services o Real-time interactivity and analytics across the customer lifecycle

o Location based targeting of campaigns – Geo-targeting o Automated A/B+ testing – by channel and demographics o New IMIcampaign self-service version o New customer care portal

o EE - Consumer ‘base marketing’ o O2 - Delivering 800 million customer interactions,

supporting over 700 multi-channel campaigns per year

Contextual Marketing for the Customer Lifecycle

Overview

Innovation

Client Examples

8

Page 11: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 11

o Content services continue to generate significant revenues o Hosted digital download portals o Payment gateways o Content management, reporting and delivery

o Development of new music streaming capabilities o Record label music promotions – fulfilment and hosting o Direct to consumer retail services across certain markets

o Warner Music – Muse promotional redemption portal service • Content management, delivery and payments

o Universal/Trace Mobile – Music streaming services

Intelligent Management and Delivery of Digital Content

Overview

Innovation

Client Examples

9

Page 12: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 12

TextLocal – Strong Performance Since Acquisition

o Continued strong growth o Record sales, active users and volumes o New marquee clients added o TextLocal launch in India – strong customer acquisition in 3 months o Strong revenue trajectory o Growing reseller channel with mobile operators

Highlights

10

Page 13: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Regional Updates Trading updates for our regions.

Page 14: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

o Responsible for 60% of Group gross profit o 17% organic gross profit growth o More than 40% organic growth over the last 2 years o Gross margin of 59% versus 57% in the previous year

14

Regional Overview – Europe & Americas

o Strong growth in IMIconnect and IMIcampaign products o Good TextLocal growth in its first year as part of IMImobile o Largest tier 1 banking contract renewed, plus utilities clients o Client base growth in US market o Growing pipeline of opportunities in the US and Europe

H1 Gross Profit £m

Operational Highlights

Financial Highlights

5.5 6.6

9.9

0.0

2.0

4.0

6.0

8.0

10.0

12.0

FY14 FY15 FY16

Managed Solutions SaaS Licence

11

Page 15: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 15

Regional Overview – Middle East & Africa

o Responsible for 27% of Group gross profit o 56% organic gross profit growth of managed services o Gross margin of 73% versus 81% in the previous year

reflecting lower licence revenues

o Increasing penetration of content services for customers – MTN & Orange

o Renewal of largest customer contracts in region o New deployments on existing Group contracts o New customers and initiatives o Completion of Archer Digital acquisition in Sept 15

Operational Highlights

Financial Highlights

15

H1 Gross Profit £m

4.1 4.4 4.5

0.0

1.0

2.0

3.0

4.0

5.0

FY14 FY15 FY16

Managed Solutions SaaS Licence

12

Page 16: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 16

Acquisition – Growth Opportunity

o Acquisition completed in Sept 2015 (£3.6m) o Global leader in MMS communication and marketing solutions o Based in Johannesburg – 50 people o Banking sector specialists

o Standard bank collections and home loan notifications o Nedbank - MMS Statements as part of their “going green” initiative

• Significant cost savings

Success Stories

Acquisition Highlights

13

Page 17: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 17

Regional Overview – India & SE Asia

o Responsible for 13% of Group gross profit o 11% gross profit decline resulting from monthly run rate reduction

in prior year o Gross margin of 45% versus 54% in the previous period reflects

increased SaaS sales to enterprise base

o Multiple contract wins and new deployments expected to contribute strongly to H2 performance

o New emerging enterprise opportunities for IMIcampaign o Launch of TextLocal India has been well received o Future growth from SaaS and managed service delivery models o BBC and Bill & Melinda Gates Foundation – rural health

education initiative

Operational Highlights

Financial Highlights

17

H1 Gross Profit £m

3.1

2.5 2.2

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

FY14 FY15 FY16

Managed Solutions SaaS Licence

14

Page 18: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Financial Results 6 months ending 30 September 2015.

Page 19: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 19

Key Financial Highlights

Six months to Sep-15 £m

Sep-14 £m

Growth %

Revenue 27.8 21.5 +29%

Cost of sales (11.3) (8.0) +40%

Gross profit 16.6 13.5 +23%

Administrative expenses (13.2) (10.8) +22%

Operating profit 3.4 2.7 +25%

EBITDA 4.5 3.8 +20% Opex investment in sales, marketing and product management

Trading Performance Gross Profit Split

15

Page 20: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 20

Key Financial Highlights

Assets Sep-15 £m

Mar-15 £m

Cash Trade receivables Pass through revenues Other current assets

13.5 15.1 2.8 4.3

14.6 12.4 3.1 4.2

Current assets 35.7 34.3

Goodwill Acquired intangibles Other intangible assets PPE Other non-current assets

19.9 2.6 1.1 4.4 1.0

17.9 0.7 1.0 4.3 1.2

Non-current assets 29.0 25.1

Total assets 64.7 59.4

Net Assets 41.2 38.9

No debt

Over 90% of receivable with tier 1 clients*

Strong cash position

Liabilities Sep-15 £m

Mar-15 £m

Trade payables and accruals Pass through revenues Other current liabilities

14.2 4.4 4.5

11.3 5.2 3.6

Current liabilities 23.1 20.1

Non-current liabilities 0.4 0.4

Total liabilities 23.5 20.5

* Banking, mobile operator, utility providers, broadcasters and major retailers

Balance Sheet

16

Page 21: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16 21

Key Financial Highlights

Six months to Sep-15 £m

Sep-14 £m

Net cash from operations 3.8 1.7

Investing activities (4.7) (24.0)

Financing activities 0.0 30.0

Cash and cash equivalents at beginning of period

14.6 9.3

Cash and cash equivalents at end of period

13.5 16.9

84% conversion of EBITDA to cash from operations

£3.6m used for the purchase of Archer

Strong cash position

Cashflow

17

Page 22: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Summary & Growth Strategy

Page 23: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

o Operational progress across all regions o Growth in Managed Services and SaaS recurring

revenue o Acquisitions trading in line with expectations o Market drivers and new products creating growth

opportunity o Strengthened management, sales and marketing

infrastructure

Strong 6 Month Performance

o Roll-out of new cloud communications platform in core markets

o Targeting SaaS offering to new verticals and roll-out to all existing geographies

o Continued investment in North America market to capitalise on competitive dynamics amongst US operators

o Integration and cross sell opportunities in acquisitions

o Group remains on track to meet market expectations

Growth Strategy and Outlook

Summary & Outlook

18

Page 24: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

Interim Results FY16

Dubai IMImobile PVAS Ltd P.O. Box 293598 Office # 624, Building 5EA Dubai Airport, U.A.E. Phone: +971 46091 690 [email protected]

Atlanta IMImobile Inc. Tower Place 200 Atlanta, GA 30326 United States Phone: +1 470 216 1984 [email protected]

London IMImobile Europe Ltd 5 St Johns Lane EC1M 4BH London United Kingdom Phone: +44 20 300 86232 [email protected]

Hyderabad IMImobile Pvt. Ltd Plot No. 770, Road No 44 Jubilee Hills Hyderabad India Phone: +91 40 23 555 945 [email protected]

Page 25: IMImobile PLC Interim Results Overview€¦ · o Revenue up 29% to £27.8m (£21.5m in 2014) o Gross profit up 23% to £16.6m (£13.5 in 2014) o EBITDA up 20% to £4.5m (£3.8m in

This presentation has been prepared by IMImobile PLC (Company). This presentation does not constitute or form part of any offer to sell or issue, or invitation to purchase or subscribe for, or any solicitation of any offer to purchase or subscribe for, any securities of the Company or in any other entity, nor shall this document or any part of it, or the fact of its presentation, form the basis of, or be relied on in connection with, any contract or investment decision, nor does it constitute a recommendation regarding the securities of the Company or any other company. The information in this presentation includes forward-looking statements that are based on the Company's or, as appropriate, the Company's directors' current expectations and projections about future events. These forward-looking statements may be identified by the use of forward-looking terminology, including without limitation the terms "believes", "estimates", "plans", "projects", "anticipates", "expects", "intends", "may", "will" or "should" or their negative or other variations or comparable terminology, or by discussion of strategy, plans, objectives, goals, future events or intentions. Forward-looking statements, as well as those included in any other material discussed at any presentation, are subject to risks, uncertainties and assumptions about the Company and its subsidiaries and investments and the markets in which the Company operates. These risks include but are not limited to the development of its business, trends in its operating industry, and future capital expenditures. The events or circumstances referred to in the forward-looking statements may differ materially from those indicated in these forward-looking statements. Forward-looking statements may differ from actual results and none of the future projections, expectations, estimates or prospects in this presentation should be taken as forecasts or promises nor should they be taken as implying any indication, assurance or guarantee that the assumptions on which such future projections, expectations, estimates or prospects have been prepared are correct or exhaustive or, in the case of the assumptions, fully stated in the presentation. Statements contained in this document regarding past trends or activities should not be taken as a representation that such trends or activities will continue in the future. The information contained in this presentation, including any forward-looking statements, is provided as at the date of this presentation. Subject to its disclosure obligations neither the Company nor any of its affiliates, or individuals acting on its behalf, undertakes to publicly update or revise any forward-looking statements or other information in this presentation, whether as a result of new information, future events or otherwise. As a result of these risks, uncertainties and assumptions, you should not place undue reliance on any forward-looking statements as a prediction of actual results of the Company or otherwise. The information and opinions contained in this presentation and any other are material discussed verbally are subject to verification, completion and change without notice. Neither the Company nor its advisers and/or agents undertakes any obligation to provide any recipient with access to any additional information or to update this presentation or any additional information or to correct any inaccuracies in any such information which may become apparent. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its affiliates (within the meaning of Rule 405 under the US Securities Act 1933) members, directors, officers or employees or any other person as to the accuracy, completeness or fairness of the information or opinions contained in this presentation or any other material discussed verbally. None of the Company or any of its affiliates (as defined above), members, directors, officers or employees nor any other person accepts any liability whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection with it.