Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.© Ingram Micro Inc. 1

Cloud University Live

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2

Thanks to our Vendor Sponsors

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3

A master cloud service provider (mCSP), Ingram Micro offers channel partners and professionals

access to a global marketplace, expertise, solutions and enablement programs that

empower organizations to configure, provision and manage cloud technologies with confidence

and ease.

Ingram Micro Cloud’s people, processes and platform simplify success in the cloud.

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4

Breadth & Trust

Simplify& Scale

Grow & Maximize

Cloud Private

Label Program Cloud

Resale ProgramCloud

Referral Program

Order • Provision • Manage • Invoice

A one-stop marketplace

Global Cloud Services Providers (CSPs)

Leading master Cloud Services Provider (mCSP)

Ignite Services

IT Resellers

System Integrators

Hosters TelcosTelco

Agents

AggregationPlatform

Ingram Micro Cloud Suites™

Collaboration • Virtual Servers • Web Hosting

Practice Solutions

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 5

Ingram Micro Simplifies Success in the Cloud

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

PeopleFor partner enablement

PlatformCloud Marketplace

PortfolioComprehensive,

Vetted, Profitability

000000_66Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

CLOUD MANAGEMENT SERVICES

COMMUNICATIONS & COLLABORATION

BUSINESS APPLICATIONS

INFRASTRUCTURE

SECURITY

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Ingram Micro Cloud Offerings

A Portfolio That Covers All Major Categories

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7

Ingram Micro Cloud Ignite™ Services

7Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Ingram Micro Cloud provides services for channel partners for all Cloud Marketplace solutions at no additional charge.

Solution Design ▪ Sales Support ▪ Migration & Implementation ▪ Post-Sales Technical Support

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 8

Accelerate Cloud Sales and ProfitabilityPromotions • Discounts • Education • Marketing and Business Transformation Services

8Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 9

Go-to-Market Planning Methodology

What to sell? - Convert existing?

- Incremental?

KPI-based plan

Sales alignment & compensation

Investments required

Partner selection

Due diligence - Technical and financial

Complement with professional and managed services

Technical skills required

SLAs

Contracting process

Service delivery and support model

Monthly billing process

Lead sources / goals

Campaign design

Lead management process

ROI reporting

Budget and funding

General cloud

Front office / business acumen

Solution training

Sales process

QBR process

Financial Solutions Operations Marketing Sales

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 10

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 11

Cloud Resale Economics Example

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 12

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 13

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 14

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 15

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 16

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 17

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 18

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 19

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 20

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 21

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 22

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 23

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 24

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 25

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 26

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 27

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 28

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 29

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 30

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 31

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 32

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 33

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 34

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 35

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 36

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 37

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 38

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 39

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 40

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 41

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 42

1405002 rev 6.27.14

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 43

44Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 44