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8/8/2019 IMAGINE Communication
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If you dont look up to the sky, you will never see the stars
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imagine a des*na*on with...
3000 years of history and culture over 70% of the worlds cultural heritage a superb gastronomy tradi*on legendary hospitality and landmarks
worlds fashion & design epicenter a unique lifestyle
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90% of the hotels unbranded high market fragmenta*on no promo*onal strategy no synergies
no brand
no communica*ons ac*vity low visibility for events limited access to interna*onal markets
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HOW CAN ANYONE
COMPETE
ON GLOBAL MARKETS
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but the world is changing
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Source: Internet Advertising Bureau, 2006
a radical change has occurred in the
world of marke*ng
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Consumers are not listening anymore
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because today a person is
crea*ng
selec*ng
par*cipa*ng
exchanging
influencing
buying
commen*ng
changing
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and consequently communica*ons move from this
BROADCASTwe tell you
(example: The New York Times, CNN, etc.)
Passive readers/audience
Newspaper
Magazines
TV
$
$
$
big advertisingbudgets
Publisher/broadcaster
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INTERACTIVE
tell us what you think of what we tell you(example: nytimes.com, cnn.com, etc.)
passive readers/audience
Newspaper
Magazines
Web Video
TV & radio
Podcasts
Forums
Comments
Ratings
Blogs
Networking
publisher/broadcaster
big advertisingbudgets
productplacement,story telling,publicrelations,audiovisual,viral marketing,etc.
+
$
$
$
$
$
$
Interactiveaudience
to this
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to the Social Media model where the dialogue amongst users has made the
role of the Editor redundant
SOCIAL MEDIA
lets share amongst us what we want
(i.e.: Wikipedia, Twitter, etc.)
Self managed
publications
Passive audience
Contextualadvertising,productplacement,PR 2.0
$
$
$
$
$
$
Co-creators
Revenuesharing
Payforless
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and what about the travelers?
Leisure Business
=
financial crisis and economic
recession
*ghter credit condi*ons,
high consumer debt, decreasedhousing wealth, stagnant wages,
and rising unemployment
contrac*on in travel demand,
(par$cularly business travel)
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It is vital to target early adapters and emerging economies,
focusing on both the volume and the individual value of
travelers, to maximize future returns and drive shorttermbusiness volume.
Source: Deloitte Analysis
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understanding the concurrent changing of customers behavior
would allow innova*ve ideas to emerge,
new profitable alliances to be forged, by crea*ng interes*ng newmarketable offers and services
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factors inflencing todays travelers behavior
Source: Deloitte Analysis
!As per slide 1
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mul*ple choices (long tail) available emo*onally mo*vated to travel different travel persona in each trip
more informa*on and contractual power dis*nguishes between travel and travelling
experience
commodityproduct centric
service centric
VALUE
todays traveler is in control
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posi*oningexperience crea*onexternal communica*onstory tellingthird party endorsementsaccessibility
experience deliveryinternal communica*onaccessibility
experience feedbackstory sharingexternal communica*onstory tellingthird party endorsementsaccessibility
during afterbefore
stay
return
memories
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so
we have got
organized
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we created a team of experts
in travel & tourism
and interna*onal communicators,
with 4 highimpact networks of external professionali*es
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the managingTEAM
thePATRONS thePARTNERS
the localAGENCIES theMEDIA
joining forces to form an alliance
able to provide onestop, fullservice, support
on strategic communica*ons, marke*ng & trainingin all key interna*onal markets
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The managing team is an agile and flexible
structure led by:
Marco Ferrari, for 20 years Vice President ExternalCommunica*ons for Europe, Africa & Middle East
for Starwood Hotels & Resorts
Lucilla de Luca, a communica*on professional witha proven track record of excellence in luxury
des*na*ons like Costa Smeralda
Daniele Savio, entrepreneur with interests in theareas of medical, gastronomy and real estate
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the Partners are leading
companies and consultants
providing direct high quality
opera*ve support to theini*a*ve:
BMC Burdich Communica*on (public rela*ons)
Dennis Redmont (strategic training)eXperience (data marke*ng)
Execu*ve Search Int.l (execu*ve recruitment)
Sole 24 Ore Formazione (Execu*ve Training)
Hotel Photography (photography)
Horwath (development)
Hospitality School (hotel management training)
HVS Hospitality Services (sales & marke*ng)
Intercon*nental Travel Co. (congress & events)
Propaganda GEM (product placement)
QFS (F&B procurement)
Synergy Interna*onal (sales network)
Starter (aggrega*ve marke*ng)
Studio Luvi (crea*ve services)
The Family (audiovisual produc*ons)
The Family Events (cultural events)
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the local agencies, are a network of experienced independently
opera*ng communica*ons experts with a proven record of
excellence in travel & tourism, located in:
Austria Portugal
Egypt Russia
France Spain
Germany Turkey
Greece UAE
Israel UK
Italy USA
allowing local supervision and quality control in all
ini*a*ves, events and campaigns...
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and a Media database of7,108 journalists in:
Australia MalaysiaAustria Netherlands
Belgium Poland
China Portugal
Egypt Qatar
France RussiaGermany Saudi Arabia
Greece Spain
Hong Kong Turkey
Israel UAE
Italy UK
Japan USA
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professionalcommunicators
experience inInternational travel
& tourism
operating in all
key markets
press office
branding
PR 2.0
socialnetworking
partnerships
audiovisualevents
productplacement
crisiscommunication
sustainability
training
consultancy
strategicweb marketing
strategy
network of localPR agencies
network ofpartners
a database of
10,000 media
innovation
creative
photography
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with a range of
innova*ve tools in
addi*on to the
tradi*onal ones, in
order to effec*velycommunicate with
todays audience...
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like a new format for press
releases to effec*vely address
social media requirements of
informa*on and mul*media to
maximize the impact in the
distribu*on of news
and the online newsroom
concept, a onestopshop for the
media to gather informa*on,
audiovisual, background data,
usefull links and keep updated onthe subject
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aggrega*ve tools like:
blogs, social networks, forums newsleers by
des*na*ons and key
selling points
to allow the small and medium
size companies to afford to
consistently communicate with
the consumers and the media
on the interna*onal markets
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a full range of marke*ng
& communica*ons services
to cover all requirements in
one stop,
ensuring message alignment
and a coordinated deliverybetween all tools
Adver*singAudiovisual produc*onsBrandingCrea*ve ServicesData marke*ng/CRMEventsPartnerships
PhotographyPR 2.0Press OfficeProduct PlacementPublic rela*onsSales & Marke*ngTrainingWeb Marke*ng
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and execu*ve &management support
ac*vi*es
to allow a total sharing of
exper*se and
professionalismwith the flexibility of
consultancy
Change ManagementCoaching & LeadershipCrisis Communica*onsDevelopmentInterna*onal rela*onsLobbyingMedia TrainingPublic AffairsPublic SpeakingStrategySustainability
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www.imaginecommunica*on.eu
info@imaginecommunica*on.eu